Get Maintenance -> Maintenance and cleaning Guide for Cupra Formentor SUV First Generation (2020-2024)

Vehicle maintenance

If you wish to enjoy this service after this pe-

riod, you can extend the Mobility Service as

long as you carry out the recommended In-

spection and Maintenance Services at a spe-

cialised CUPRA Service or SEAT Official

Service.

Commercial warranty for high

voltage batteries for electric and

hybrid vehicles

Vehicle maintenance

Maintenance and cleaning

To supplement the aforementioned warran-

ties and guarantees, SEAT Official Services

also grant a guarantee for high voltage bat-

teries existing in many countries.

Basic observations

If your CUPRA vehicle is immobilised due to a

fault or an accident, our assistance services

will help you keep moving.

Regular and careful care helps to maintain

the value of your vehicle. In addition, it may

become a prerequisite to demand the war-

ranty in the event of corrosion damage and

deficiencies in the paint coat of the body-

work.

Consult the details of this guarantee in the

sales contract or contact a SEAT Official

Service.

Take into account that the Mobility Service

differs depending on the country where the

vehicle was purchased. For further informa-

tion, ask your specialised CUPRA dealer, any

SEAT dealership or visit the CUPRA website

in your country.

Specialised workshops have the necessary

care products. Please follow the instructions

for application on the packaging.

WARNING

Warranty

●

Cleaning products and other materials

used for car care can be damaging to your

health if misused.

Fault-free operation warranty

●

Always keep care products in a safe place,

Specialised CUPRA Services or SEAT Official

Services ensure the perfect condition of new

vehicles. Check the purchase agreement or

complementary additional documentation

provided by your Technical Service to see

the conditions and the terms of the warran-

ty. Consult further information in this regard

in your specialised CUPRA Service or SEAT

Official Service.

out of the reach of children. Danger of poi-

soning!

For the sake of the environment

●

When purchasing car care products,

chose products that are compatible with

the environment.

●

The waste from car-care products should

not be disposed of with ordinary household

waste.

353

Maintenance

Do not use a nozzle that sprays the water out

in a direct stream or one that has a rotating

jet for forcing off dirt.

Apply the product with a microfibre cloth. To

avoid damaging the surface of the paint, do

not apply too much pressure.

Washing the vehicle

The longer you take to clean the tanks, e.g.

remains of insects, bird excrements, tree

resin or anti frost salt adhered to your vehi-

cle, the more damage it can cause to the

surface. High temperatures, for instance

strong sunlight, further intensify the dam-

age.

The water temperature must not exceed

60°C.

Rinse with plenty of water. Then clean it with

a neutral cleaning product and a soft micro-

fibre cloth.

Automatic car washes

Rinse the vehicle again with plenty of water

and then leave it to dry. Remove traces of

water with a leather cloth.

Spray the vehicle before starting the car

wash.

Before washing the car, soften the dirt using

plenty of water.

Make sure that the windows and the panor-

amic sunroof are closed and the windscreen

wipers are deactivated. Bear in mind the in-

structions of the car wash tunnel operator,

especially if your vehicle has detachable

parts.

WARNING

To remove encrusted dirt such as insects,

bird droppings or tree resin, use a lot of water

and a microfibre cloth.

●

Only wash the vehicle with the ignition

switched off or according to the specifica-

tions of the car wash tunnel operator. Risk

of accident!

Have the underside of the vehicle washed

after the end of the anti frost salts in winter.

●

When cleaning the underbody or the in-

Use of car washes without brushes if possi-

ble.

side of the wheel arches, protect yourself

from sharp or pointy metal parts. Risk of

cut!

High pressure cleaning equipment

When washing the vehicle with a high-pres-

sure cleaner, always follow the operating in-

structions for the equipment. This applies

particularly to the operating pressure and

the distance between the spraying water. Do

not aim the jet directly to the side window

gaskets, doors, covers or the panoramic sun-

roof; the same applies to tyres, rubber hoses,

soundproofing material, sensors or camera

lenses. Keep a distance of at least 40 cm.

Washing by hand

●

After cleaning the brakes could act more

Clean your vehicle from top to bottom with a

soft sponge or with a brush. Only use clean-

ing products that do not contain solvents.

slowly due to moisture or, in winter, the ice

on the brake discs and pads. Risk of acci-

dent! In this case the brakes should be

dried by pressing the brake pedal several

times.

Washing vehicles with a matte paint by

hand

CAUTION

To prevent damage to the vehicle when

washing it, first remove the thicker dust and

dirt. To remove traces of insects, grease and

fingerprints, it is best to use a special cleaner

for matte paint.

●

Before washing the vehicle in an auto-

matic car wash, please make sure to retract

the exterior mirrors to prevent them from

being damaged. Electric exterior rearview

Do not remove snow and ice with a high-

pressure cleaner.

354

Vehicle maintenance

have special questions or parts that are not

listed. Take he general considerations into

Wheels

mirrors must always be folded/deployed

electrically!

Problem

Antifreeze salt

Solution

account

in Take special care with... on

›››

●

Do not wash the vehicle in direct sunlight.

page 358.

Water

Risk of damaging the paint job!

●

Do not use sponges, abrasive household

Brake abrasion

dust

Acid-free special cleaning prod-

uct

sponges or similar to clean insect remains.

Risk of damaging the surface!

Cleaning the exterior

End exhausts

Problem

●

Vehicle parts with matte paint:

Windscreen wipers

–

Do not use polish or hard wax. Risk of

damaging the surface!

Solution

Problem

Solution

Antifreeze salt

Water, if a steel cleaning prod-

uct is required

–

Never select washing programs that in-

clude the use of wax. This could dam-

age the appearance of matte paint.

Dirt

Soft cloth with wipers

Headlights / Tail lights

Covers / Trims

Problem

Dirt

–

Do not put stickers or magnets on parts

with matte paint, as removing them

may damage the paint.

Problem

Solution

Neutral soap solution^a), if a steel

cleaning product is required

Dirt

Soft sponge with neutral soap

solution^a)

For the sake of the environment

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Neutral soap solution: two tablespoons maximum

in 1 litre of water

The car should only be washed in special

wash bays. These places are prepared to

prevent oily water from getting into the

public drains.

Sensors / Camera lenses

Paint

Problem

Solution

Problem

Paint flaws

Spilled fuel

Solution

Sensors: soft cloth with a sol-

vent-free cleaning product

Camera lenses: soft cloth with

an alcohol-free cleaning prod-

uct

Check the paint's colour code in

an authorised service and re-

store with a touch-up pencil

Cleaning and maintenance in-

structions

Dirt

Immediately rinse with water

The cleaning and maintenance of individual

components of the vehicle can be checked

in the following tables. The contents should

be understood merely as a recommenda-

tion. Go to your specialised workshop if you

Apply rust remover and then ap-

ply hard wax. Go you your speci-

alised workshop if you have any

queries

Hand brush/Anti frost spray with

no solvents

Snow/ice

Environmental rust

tank

»

355

Maintenance

Decoration slides

Displays/instrument panel

Problem

Solution

Problem

Solution

Problem

Solution

Have your specialised workshop

take care of this

Corrosion

Dirt

Soft sponge with neutral soap

solution^a)

Dirt

Soft cloth with a liquid crystal

display cleaner

The water does not

create droplets on

the clean paint

Maintain with hard wax (at least

2 times a year)

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Control panels

Problem

Dirt

Solution

Treat with suitable wax and ap-

ply paint preservative afterwards

if the wax used does not contain

preservative ingredients

No shine de-

spite sober main-

tenance/paint

Soft brush, then soft cloth with

neutral soap solution^a)

Interior cleaning

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Windows

Tanks, e.g. insect

remains, bird drop-

pings, tree sap,

road salt

Immediately soften with water

and remove with a microfibre

cloth

Problem

Solution

Seat belts

Dirt

Apply windscreen cleaner and

then dry with a cloth

Problem

Solution

Fat-based dirt, e.g.

cosmetic products

or sunscreen

Delete immediately with a neu-

tral soap solution^a)and a soft

cloth

Dirt

Neutral soap solution^a), allowed

to dry before retracting

Covers / Trims

Problem

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Solution

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Dirt

a)

Neutral soap solution^a)

Carbon fibre parts

Fabrics, artificial, Alcantara leather

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Problem

Solution

Problem

Solution

Dirt

Clean the same way as painted

Plastic parts

Particles of dirt

stuck to surfaces

Vacuum cleaner

parts page 354

›››

Problem

Dirt

Solution

Water-based dirt,

e.g. coffee, tea,

blood etc.

Absorbent cloth and neutral

soap solution^a)

Damp cloth

Encrusted dirt

Neutral soap solution^a), if possi-

ble solvent-free plastic cleaner

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

356

Vehicle maintenance

Camera lenses

Problem

Solution

Problem

Solution

●

Do not use hot or warm water to remove

Grease-based dirt,

e.g. oil, make-up,

etc.

Apply a neutral soap solution^a)

.

Care

Apply preservative cream regu-

ice or snow from the camera lenses. Risk of

cracking the lens!

Absorb the dissolved grease and

paint particles drying with an ab-

sorbent cloth, in case you must

treat it with water afterwards

larly to protect from sunlight.

Use a colour preservative if re-

quired

●

To clean the camera lens, never use abra-

sive cleaning products or products with alco-

hol. Risk of scratches and cracks!

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Special dirt, e.g.

pens, nail polish,

dispersion paint,

shoe cream etc.

Special stain remove: dry with an

absorbent cloth, if applicable,

apply neutral soap solution af-

terwards^a)

Windows

Carbon fibre parts

●

Remove snow and ice from windows and

Problem

Solution

exterior mirrors with a plastic scraper only.

To avoid scratches, the scraper should only

be pushed in one direction and not moved to

and fro.

a)

Neutral soap solution: two tablespoons maximum

in 1 litre of water

Dirt

Clean like plastic parts

Natural leather

●

Never remove snow or ice from windows

Problem

Solution

Take special care with...

and rearview mirrors with warm or hot water.

Risk of cracks on the windows!

Recent dirt

Cotton cloth with neutral soap

solution^a)

Headlights/tail lights

●

To prevent damage to the heating of the

●

Do not clean the headlights/tail lights with

a dry cloth or sponge.

rear window, do not put stickers over the

heating elements.

Water-based dirt,

e.g. coffee, tea,

blood etc.

Recent stains: absorbent cloth

Dry stains: stain remover suita-

ble for leather

●

Do not use cleaning products that contain

alcohol. Risk of cracks!

Covers/trims

Grease-based dirt,

e.g. oil, make-up,

etc.

Recent stains: absorbent cloth

and suitable stain remover for

leather

●

Do not use cleaning products or chrome

Wheels

based cleaning agents.

●

Do not use for paint wax or other abrasive

products.

Dry stains: grease solvent spray

Paint

Special dirt, e.g.

pens, nail polish,

dispersion paint,

shoe cream etc.

Stain remover suitable for leath-

er

●

If the protective coating on the paint of the

The vehicle must be free from dirt and dust

rim has been damaged due to stone impacts,

scratches, etc., the damage should be re-

paired immediately.

before applying wax or care products. Risk of

scratches!

●

Do not apply wax or care products if the

vehicle is exposed to direct sunlight. Risk of

damaging the paint job!

»

357

Maintenance

●

The ambient rust deposits must not be re-

Fabrics/artificial leather/microfibre

prolonged period in the bright sun, it is best

to cover the leather.

moved through friction. Risk of damaging

the paint job!

●

Do not treat artificial leather/microfibre

with leather cleaning products, solvents, wax

polish, shoe cream, stain removers or similar

products.

WARNING

●

Remove cosmetic products and sunlight

immediately. Risk of damaging the paint job!

Do not use water-repellent coatings on the

windscreen. In bad visibility conditions such

as humid weather, darkness or when the

sun is in its lowest point, visibility may be

impacted. Risk of accident! Such coatings

can also cause the windscreen wiper blades

to make noise.

●

If the stain is very hard to remove, take the

Displays/instrument panel

vehicle to a specialised workshop to have it

removed there. This will prevent damage.

●

The screens, the instrument panel and the

trim around it must not be cleaned dry. Risk

of scratches!

●

Do not use steam cleaners, brushes, hard

sponges, etc. to clean.

●

Make sure that the instrument panel is

●

Do not turn on seat heating to dry the

seats.

switched off and cooled down before clean-

ing.

Note

●

Sharp objects on clothing, such as zips, riv-

ets or belts can damage the surface.

●

Remains of insects can be removed much

●

Make sure that no liquid leaks between the

more easily with previously treated paint.

instrument panel and the trim. Risk of dam-

age!

●

Open Velcro, e.g. on clothes can damage

●

Regular car care treatments can prevent

the seat upholstery. Make sure that Velcro

fasteners are closed.

deposits of ambient rust.

Control panels

●

Make sure that no liquid leaks into the con-

Natural leather

trol panels. Risk of damage!

Remove the vehicle from traffic

●

Never use solvents, wax polish, shoe

cream, spot removers or similar products on

leather.

Seat belts

If you want to leave your vehicle stationary

for a long period of time, contact a qualified

workshop. They will gladly inform you about

the necessary measures, such as anti-corro-

sion protection, Service and storage.

●

Do not remove the seat belts to clean

them.

●

Sharp objects on clothing, such as zips, riv-

ets or belts can damage the surface.

●

Seat belts and their components must

never be cleaned with chemical products,

nor should they be allowed to come into

contact with corrosive liquids, solvents or

sharp objects. Risk of damaging the fabric!

●

Do not use steam cleaners, brushes, hard

sponges, etc. to clean.

Also take into account the indications relat-

●

Do not turn on seat heating to dry the

ing to the vehicle’s battery page 304,

›››

seats.

Conservation of the high-voltage bat-

●

If you find any damage to the belt webbing,

tery, page 333, 12-volt battery .

●

›››

Avoid exposing leather to direct sunlight

belt fittings, the belt retractor or the buckle,

ask your specialised workshop to replace the

belt in question.

for long periods, otherwise it may tend to

lose some of its colour. If the car is left for a

358

Maintenance -> Maintenance and cleaning for Your Cupra Formentor SUV First Generation (2020-2024)

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