2017-2026 DS 7 4 Door DS CONNECT RADIO -> Frequently asked questions User Manual
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DS CONNECT RADIO -> Frequently asked questions for Your DS 7 4 Door First Generation (2017-2026)

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DS CONNECT RADIO  
Press "Configuration" to access the  
secondary page.  
Press this button to set the date.  
The environment (hills, buildings, tunnels,  
basement car parks, etc.) is blocking reception,  
including in RDS mode.  
Press "Date and time".  
Press the back arrow to save the date.  
Select the display format for the date.  
Press the back arrow again to confirm.  
This is a perfectly normal phenomenon, and is not  
indicative of an audio system malfunction.  
The aerial is missing or has been damaged  
(for example while entering a car wash or  
underground car park).  
Select "Time".  
Press this button to set the time using the  
virtual keypad.  
Press "OK" to save the time.  
►ꢀ Have the aerial checked by a dealer.  
I cannot find some radio stations in the list of  
received stations.  
Time and date setting is only available if  
"GPS Synchronisation:" is deactivated.  
Press this button to set the time zone.  
Select the display format for the time  
(12h/24h).  
The name of the radio station changes.  
The station is no longer received or its name has  
changed in the list.  
Frequently asked  
questions  
The following information groups together the  
answers to the most frequently asked questions  
concerning the system.  
Activate or deactivate summer time (+1  
hour).  
►ꢀ Press the round arrow on the "List" tab on the  
"Radio" page.  
Activate or deactivate GPS  
synchronisation (UTC).  
Some radio stations send other information in  
place of their name (the title of the song for  
example).  
Press the back arrow to save the settings.  
The system interprets these details as the station  
name.  
The system may not automatically  
manage the change between winter and  
summer time (depending on the country of  
sale).  
Radio  
The reception quality of the tuned radio station  
gradually deteriorates or the station presets are  
not working (no sound, 87.5 MHz is displayed,  
etc.).  
►ꢀ Press the round arrow on the "List" tab on the  
"Radio" page.  
Media  
The vehicle is too far from the selected station’s  
transmitter, or no transmitter is present in the  
geographical area.  
Setting the date  
Playback of my USB memory stick starts only  
after a very long wait (around 2 to 3 minutes).  
Some files supplied with the memory stick may  
greatly slow down access to reading the memory  
stick (multiplication by 10 of the cataloguing  
time).  
Press Settings to display the main page.  
►ꢀ Activate the "RDS" function in the upper bar  
to enable the system to check whether there is  
a more powerful transmitter in the geographical  
area.  
Press "Configuration" to access the  
secondary page.  
Press "Date and time".  
Select "Date".  
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DS CONNECT RADIO  
►ꢀ Delete the files supplied with the memory  
stick and limit the number of sub-folders in the  
file structure on the memory stick.  
Some characters in information about the  
currently playing media are not displayed  
correctly.  
Android Auto and CarPlay may not activate if the  
USB cables are of poor quality.  
Selecting an ambience imposes the treble and  
bass settings, and vice versa.  
►ꢀ Use genuine USB cables to ensure  
compatibility.  
►ꢀ Modify the treble and bass or ambience  
settings to obtain the desired musical ambience.  
When the balance settings are changed, the  
distribution is deselected.  
Android Auto and/or CarPlay do not work.  
Android Auto and CarPlay are not available in all  
countries.  
The audio system is unable to process certain  
types of character.  
When the distribution setting is changed, the  
balance settings are deselected.  
►ꢀ Check the Google Android Auto or Apple  
website to see which countries are supported.  
The volume of the telephone connected in  
Bluetooth mode is inaudible.  
►ꢀ Use standard characters to name tracks and  
folders.  
Selecting a distribution setting imposes the  
balance settings, and vice versa.  
Playback of streaming files does not start.  
The connected device does not automatically  
launch playback.  
►ꢀ Modify the balance setting or the distribution  
setting to obtain the desired sound quality.  
There is a difference in sound quality between  
audio sources.  
The volume depends on both the system and the  
telephone.  
►ꢀ Start playback from the device.  
Track names and playing times are not displayed  
on the audio streaming screen.  
►ꢀ Increase the volume of the audio system, to  
maximum if required, and increase the volume of  
the telephone if necessary.  
To allow for optimal listening quality, the sound  
settings can be tailored to different audio  
sources, which can generate audible differences  
when changing source.  
The Bluetooth profile does not allow the transfer  
of this information.  
Ambient noise affects the quality of the telephone  
call.  
►ꢀ Reduce ambient noise (close windows, turn  
down ventilation, slow down, etc.).  
The contacts are not listed in alphabetical order.  
Some telephones offer display options. Depending  
on the settings chosen, contacts can be  
transferred in a specific order.  
►ꢀ Check that the sound settings are appropriate  
to the sources listened to. Adjust the sound  
functions to the middle position.  
Telephone  
I cannot connect my Bluetooth telephone.  
The telephone's Bluetooth function may be  
switched off or the device may not be visible.  
►ꢀ Check that the telephone has Bluetooth  
switched on.  
When the engine is off, the system switches off  
after several minutes of use.  
When the engine is switched off, the system's  
operating time depends on the state of charge of  
the battery.  
►ꢀ Modify the telephone directory display  
settings.  
►ꢀ Check in the telephone settings that it is  
"visible to all".  
The switch-off is normal: the system  
automatically goes into energy economy mode  
and switches off to maintain an adequate charge  
in the battery.  
Settings  
When the treble and bass settings are changed,  
The Bluetooth telephone is not compatible with  
the system.  
►ꢀ Check the compatibility of the telephone on  
the Brand's website (services).  
the ambience is deselected.  
►ꢀ Start the vehicle’s engine to increase the  
charge of the battery.  
When the ambience is changed, the treble and  
bass settings are reset.  
Android Auto and/or CarPlay do not work.  

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