2020-2024 DS 9 4 Door DS CONNECT RADIO User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

DS CONNECT RADIO for Your DS 9 4 Door First Generation (2020-2024)

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– Changing the system settings and  
configuration.  
tapping the tab for the desired page or by swiping  
the pages to the left or right with your finger.  
Press in the shaded area to go back up a level or  
confirm.  
DS CONNECT RADIO  
The system is protected so that it only  
operates in the vehicle.  
Press the back arrow to go back a level or confirm.  
The message Energy economy mode is  
displayed when the system is about to go into  
standby.  
The touch screen is of the "capacitive"  
type.  
To clean the screen, use a soft, non-abrasive  
cloth (e.g. spectacles cloth) with no additional  
product.  
The system’s Open Source Software (OSS)  
source codes are available at the  
following addresses:  
Do not use sharp objects on the screen.  
Do not touch the screen with wet hands.  
 
 
Multimedia audio system  
- Applications - Bluetooth®  
telephone  
Certain information is displayed permanently in  
the upper bar of the touch screen:  
– Air conditioning status information  
(depending on version), and direct access to the  
corresponding menu.  
First steps  
The functions and settings described vary  
according to the vehicle version and  
With the engine running, a press mutes the  
– Radio Media and Telephone menu status  
information.  
sound.  
configuration, as well as the country of sale.  
With the ignition off, a press turns the system on.  
Increase or decrease the volume using the wheel  
or the "plus" or "minus" buttons (depending on  
the equipment).  
– Privacy status information.  
– Access to the touch screen and digital  
instrument panel settings.  
For safety reasons and because they  
require sustained attention by the driver,  
the following operations must be carried out  
with the vehicle stationary and the ignition on:  
– Pairing the smartphone with the system via  
Bluetooth.  
Audio source selection (depending on equipment):  
– FM/DAB/AM radio stations (depending on  
equipment).  
Use the buttons on either side of or below the  
touch screen to access the menus, then press the  
virtual buttons on the touch screen.  
– Telephone connected via Bluetooth and  
Bluetooth multimedia broadcast (streaming).  
– USB Memory stick.  
At all times it is possible to display the rolling  
menus by pressing the screen briefly with three  
fingers.  
– Using the smartphone.  
– Connecting to the CarPlay® or Android  
Auto applications (certain applications stop  
displaying when the vehicle is moving).  
– Media player connected via the auxiliary socket  
(depending on equipment).  
All touch-sensitive areas on the screen are white.  
On pages with multiple tabs at the bottom of the  
screen, you can switch between pages either by  
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Steering mounted controls -  
Type 2  
Steering mounted controls  
Steering mounted controls -  
Type 1  
Voice commands:  
This control is located on the steering  
wheel or at the end of the lighting control stalk  
(depending on equipment).  
Radio:  
Select the previous/next preset radio  
station.  
Short press, smartphone voice commands via the  
system.  
In the "Settings" menu, it is possible to  
Select the previous/next item in a menu or a list.  
Media:  
Increase volume.  
create a profile for an individual or for a  
group of people with shared interests, and  
configure a wide range of settings (radio  
presets, audio settings, ambiences, etc.).  
Settings are applied automatically.  
Decrease volume.  
Select the previous/next track.  
Select the previous/next item in a menu or a list.  
Radio:  
Mute by pressing the volume increase and  
decrease buttons simultaneously (depending on  
equipment).  
Short press: display the list of radio  
stations.  
Restore the sound by pressing one of the two  
volume buttons.  
Long press: update the list.  
Media:  
In very hot conditions, the volume may be  
limited to protect the system. It may enter  
standby mode (with the screen and sound off)  
for 5 minutes or more.  
Media (short press): change the  
multimedia source.  
Short press: display the list of folders.  
Long press: display the available sorting options.  
Change audio source (radio; USB; AUX if  
equipment connected; CD; streaming).  
Confirm a selection.  
Telephone (short press): start telephone  
call.  
The system will resume normal operation  
when the temperature in the passenger  
compartment has dropped.  
Call in progress (short press): access telephone  
menu.  
Telephone (long press): reject an incoming call,  
end call; when no call is in progress, access  
telephone menu.  
Increase volume.  
Decrease volume.  
Radio (rotate): automatic search for the previous/  
next station.  
Media (rotate): previous/next track, move in a list.  
Short press: confirm a selection; if nothing  
selected, access to presets.  
Mute/restore sound by simultaneously  
pressing the increase and decrease  
volume buttons.  
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Radio: display the list of stations.  
Media: display the list of tracks.  
Radio (press and hold): update the list of stations  
received.  
Radio Media  
Settings  
Menus  
87.5 MHz  
Applications  
Select an audio source or radio station.  
Configure a personal profile and/or  
configure the sound (balance, ambience,  
etc.) and the display (language, units, date, time,  
etc.).  
Telephone  
Driving  
Access configurable equipment.  
Connect a mobile phone via Bluetooth®.  
Run certain applications from a  
smartphone connected via CarPlay® or Android  
Auto.  
Activate, deactivate or configure certain  
vehicle functions.  
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Press this button to search and select a  
recipient.  
Navigation  
Applications  
Select the "Quick messages” tab.  
Viewing photos  
Insert a USB memory stick in the USB port.  
Press this button to select the display  
settings for messages.  
To protect the system, do not use a USB  
hub.  
Press this button to write a new message.  
The system can read folders and image files in the  
formats: .tiff; .gif; .jpg/jpeg; .bmp and .png.  
Press Applications to display the main  
page.  
Press the bin alongside the selected  
message to delete it.  
Press this button alongside the selected  
message to display the secondary page.  
Press this button to edit and modify the  
existing text.  
Configure the navigation and select your  
destination via CarPlay® or Android Auto.  
Press "Photos".  
Select a folder.  
Press this button to write a new message.  
Air conditioning  
Select an image to view.  
Press the bin to delete the message.  
Press this button to display the details of  
the photo.  
Radio  
Press the back arrow to go back a level.  
18,5  
21,5  
Selecting a station  
Managing messages  
Press Radio Media to display the main  
page.  
Press Applications to display the main  
Press one of the buttons to perform an  
page.  
automatic search for radio stations.  
Press "SMS".  
Manage various temperature and air flow  
settings.  
Or  
Move the slider to manually search for  
Select the "SMS” tab.  
frequencies up or down.  
Or  
Press this button to select the display  
settings for messages.  
Press the frequency.  
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Enter the FM and AM waveband values  
using the virtual keypad.  
Select a radio station or frequency.  
Press "Preset".  
Activate/deactivate "News".  
Press "OK" to confirm.  
Make a long press on one of the buttons to  
preset the station.  
Press in the shaded area to confirm.  
Radio reception may be affected by the  
use of electrical equipment not approved  
by the Brand, such as a USB charger connected  
to the 12 V socket.  
Activating/Deactivating RDS  
RDS, if activated, allows you to continue listening  
to the same station by automatically retuning to  
alternative frequencies.  
Playing TA messages  
The TA (Traffic Announcement) function gives  
priority to TA alert messages. To operate, this  
function needs good reception of a radio station  
that transmits this type of message. While traffic  
information is being broadcast, the current  
media is automatically interrupted so that the  
TA message can be heard. Normal play of the  
previously playing media resumes at the end of  
the message.  
The exterior environment (hills, buildings,  
tunnels, basement car parks, etc.) may  
block reception, including in RDS mode. This  
phenomenon is perfectly normal in the context  
of radio wave transmission, and in no way  
indicative of an audio system malfunction.  
Press Radio Media to display the main  
page.  
Press the "OPTIONS" button to access the  
secondary page.  
Activate/deactivate "RDS".  
Press in the shaded area to confirm.  
Press Radio Media to display the main  
page.  
Changing the waveband  
Press the "OPTIONS" button to access the  
secondary page.  
Press Radio Media to display the main  
RDS station tracking may not be available  
nationwide, as many radio stations do not  
cover 100 % of the country. This explains the  
loss of reception of the station during a  
journey.  
page.  
Activate/deactivate "TA".  
Press the "OPTIONS" button to access the  
secondary page.  
Press in the shaded area to confirm.  
Press "Band" to change waveband.  
Press in the shaded area to confirm.  
Audio settings  
Displaying text information  
Press Radio Media to display the main  
The "Radio Text" function displays information  
transmitted by the radio station relating to the  
station or the currently playing song.  
Press Radio Media to display the main  
page.  
Presetting a station  
page.  
Press the "OPTIONS" button to access the  
secondary page.  
Select a radio station or frequency.  
Make a short press on the star outline. If  
the star is solid, the radio station is  
already preset.  
Press "Audio settings".  
Press the "OPTIONS" button to access the  
secondary page.  
Or  
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Select the "Tone", "Balance", "Sound",  
"Voice" or "Ringtones" tab to configure the  
sound settings.  
Press in the shaded area to confirm.  
DAB (Digital Audio  
Broadcasting) radio  
If "FM-DAB Follow-up" is activated, there  
may be a time offset of a few seconds  
Press the back arrow to confirm.  
Terrestrial Digital Radio  
when the system switches to "FM" analogue  
radio, and in some cases a change in volume.  
When the digital signal quality is restored, the  
system automatically changes back to "DAB".  
Digital radio provides higher quality sound.  
The various "multiplexes/ensembles" offer a  
choice of radio stations organised in alphabetical  
order.  
In the "Tone" tab, the Ambience, Bass,  
Medium and Treble sound settings are  
different and independent for each audio  
source.  
Press Radio Media to display the main  
page.  
In the "Balance” tab, the All passengers, Driver  
and Front only settings are common to all  
sources.  
If the "DAB" station being listened to is  
not available on "FM", or if "FM-DAB  
Press the "OPTIONS" button to access the  
secondary page.  
Follow-up" is not activated, the sound will cut  
out while the digital signal is too weak.  
In the "Sound” tab, activate or deactivate  
"Volume linked to speed", "Auxiliary input" and  
"Touch tones".  
Press "Band" to select "DAB band".  
Press in the shaded area to confirm.  
Media  
The balance/distribution (or spatialisation  
with the Arkamys© system) uses audio  
processing to adjust the sound quality  
according to the number of passengers in the  
vehicle.  
FM-DAB Follow-up  
USB port  
Insert the USB memory stick into the USB  
port or connect the USB device to the USB  
port using a suitable cable (not supplied).  
"DAB" does not cover 100 % of the country.  
When the digital radio signal is poor, the "FM-DAB  
Follow-up" enables you to continue listening to  
the same station by automatically switching to  
the corresponding "FM" analogue station (if there  
is one).  
Onboard audio: Arkamys Sound Staging©  
optimises the sound distribution inside  
the passenger compartment.  
To protect the system, do not use a USB  
hub.  
Press Radio Media to display the main  
page.  
The system builds playlists (in temporary  
memory); this operation can take from a  
few seconds to several minutes at the first  
connection.  
Press the "OPTIONS" button to access the  
secondary page.  
Activate/deactivate "FM-DAB Follow-up".  
Reduce the number of non-music files and the  
number of folders to reduce the waiting time.  
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Playlists are updated whenever the ignition is  
switched off or a USB memory stick is connected.  
The audio system memorises these lists, which  
will subsequently load faster if they have not been  
changed.  
If play does not start automatically, it may be  
necessary to start the audio playback from the  
smartphone.  
Information and advice  
The system supports USB mass storage devices,  
BlackBerry® devices or Apple® players via the USB  
ports. The adapter cable is not supplied.  
Devices are managed using the audio system  
controls.  
Control is from the portable device or by using the  
system's touch buttons.  
Once connected in Streaming mode, the  
smartphone is considered to be a media  
source.  
Auxiliary (AUX) jack socket  
Depending on equipment  
Other devices, not recognised on connection,  
must be connected to the auxiliary socket using  
a jack cable (not supplied) or via Bluetooth  
streaming, if compatible.  
Connect a portable device (MP3 player,  
etc.) to the auxiliary jack socket using an  
audio cable (not supplied).  
Connecting Apple® players  
To protect the system, do not use a USB  
hub.  
Connect the Apple® player to the USB socket using  
a suitable cable (not supplied).  
This source is only available if "Auxiliary input"  
has been selected in the audio settings.  
First adjust the volume on the portable device (to  
a high level). Then adjust the volume of the audio  
system.  
Play starts automatically.  
The audio system will only play audio files with  
".wav", ".wma", ".aac", ".ogg" and ".mp3" file  
extensions, at bit rates between 32 Kbps and 320  
Kbps.  
Control is via the audio system.  
The classifications available are those of  
the portable device connected (artists/  
albums/genres/playlists/audio books/  
podcasts). It is also possible to use a  
classification structured in the form of a  
library.  
Controls are managed via the portable device.  
It also supports VBR (Variable Bit Rate) mode.  
No other file types (".mp4", etc.) can be read.  
All ".wma" files must be standard WMA 9 files.  
The supported sampling rates are 11, 22, 44 and  
48 KHz.  
Selecting the source  
Press Radio Media to display the main  
page.  
Press the "SOURCES" button.  
Select the source.  
The default classification used is by artist. To  
modify the classification used, return to the  
first level of the menu then select the desired  
classification (playlists for example) and  
confirm to go down through the menu to the  
desired track.  
To avoid reading and display problems, we  
recommend choosing file names less than 20  
characters long that do not contain any special  
characters (e.g. “ ? . ; ù).  
Bluetooth Streaming®  
Streaming allows you to listen to the audio feed  
from your smartphone.  
Use only USB memory sticks in FAT32 format (File  
Allocation Table).  
The Bluetooth profile must be activated.  
First adjust the volume on the portable device  
(to a high level). Then adjust the volume of the  
system.  
The version of software in the audio system may  
not be compatible with the generation of the  
Apple® player.  
We recommend using the original USB  
cable for the portable device.  
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On connecting the USB cable, the CarPlay®  
function deactivates the system's  
Bluetooth® mode.  
Android Auto smartphone  
connection  
Telephone  
USB sockets  
Depending on country.  
The "CarPlay" function requires the use of  
a compatible smartphone and compatible  
applications.  
Depending on equipment, for more information  
on the USB sockets compatible with CarPlay® or  
Android Auto applications, refer to the "Ease of  
use and comfort" section.  
On the smartphone, download the Android  
Auto application.  
The "Android Auto" function requires the  
use of a compatible smartphone and  
applications.  
Connect the USB cable. The smartphone  
charges when connected by the USB cable.  
From the system, press Telephone to  
display the CarPlay® interface.  
For the list of compatible smartphones,  
visit the Manufacturer's website in your  
country.  
Telephone not connected by Bluetooth®  
Or  
If the smartphone has already connected  
by Bluetooth®.  
Synchronising a smartphone enables  
users to display applications that support  
the smartphone’s CarPlay® or Android Auto  
technology on the vehicle’s screen. For  
CarPlay® technology, the CarPlay® function  
must first be activated on the smartphone.  
Unlock the smartphone for the communication  
process between the smartphone and the  
system to work.  
Connect a USB cable. The smartphone  
charges when connected by a USB cable.  
From the system, press "Telephone" to  
display the main page.  
Connect the USB cable. The smartphone  
charges when connected by the USB cable.  
From the system, press "Telephone" to  
display the main page.  
Press "Android Auto" to start the  
application in the system.  
Press the "PHONE" button to go to the secondary  
page.  
Depending on the smartphone, it may be  
necessary to activate the "Android Auto"  
function.  
Press "CarPlay" to display the CarPlay®  
interface.  
As principles and standards are constantly  
changing, we recommend keeping the  
smartphone's operating system up-to-date,  
together with the date and time on the  
smartphone and the system.  
During the procedure, several screen  
pages relating to certain features are  
displayed.  
When the USB cable is disconnected and  
the ignition is switched off then back on,  
the system will not automatically switch to  
Radio Media mode; the source must be  
changed manually.  
Accept to start and complete the connection.  
When connecting a smartphone to the  
system, we recommend enabling  
Bluetooth® on the smartphone.  
CarPlay® smartphone  
connection  
The CarPlay® navigation can be accessed  
at any time by pressing the system's  
Navigation button.  
Telephone connected by Bluetooth®  
From the system, press "Telephone" to  
Depending on country.  
display the main page.  
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Press the "PHONE" button to display the  
secondary page.  
If the pairing procedure fails, we  
recommend deactivating and then  
reactivating the Bluetooth function on the  
telephone.  
Depending on the type of telephone, you may by  
prompted to accept the transfer of contacts and  
messages.  
Press "Android Auto" to start the  
application in the system.  
The ability of the system to connect just  
one profile depends on the telephone.  
All three profiles may connect by default.  
Access to the different audio sources remains  
available in the margin of the Android Auto  
display, using the touch buttons located in the  
upper bar.  
Procedure from the telephone  
Select the name of the system in the list of  
detected devices.  
The profiles compatible with the system  
are: HFP, OPP, PBAP, A2DP, AVRCP, MAP  
and PAN.  
Access to the menus for the system is possible at  
any time using the dedicated buttons.  
In the system, accept the connection request  
from the telephone.  
There may be a pause before applications  
become available, depending on the  
quality of the network.  
Visit the Brand's website for more information  
(compatibility, additional help, etc.).  
Procedure from the system  
Press Telephone to display the main page.  
Automatic reconnection  
Press "Bluetooth search".  
The list of detected telephones is  
displayed.  
Pairing a Bluetooth® telephone  
On returning to the vehicle, if the last telephone  
connected is present again, it is automatically  
recognised and within about 30 seconds  
after switching on the ignition, the pairing is  
established automatically (Bluetooth activated).  
To modify the connection profile:  
The services available depend on the  
network, the SIM card and the  
Select the name of the chosen telephone  
in the list.  
compatibility of the Bluetooth devices used.  
Consult the telephone user guide and the  
service provider to check which services are  
available.  
Connection sharing  
Press Telephone to display the main page.  
The system offers to connect the telephone with  
3 profiles:  
Press the "PHONE" button to access the  
secondary page.  
– "Telephone" (hands-free kit, telephone only),  
– “Streaming" (streaming: wireless playing of  
audio files on the telephone),  
The Bluetooth function must be activated  
and the telephone configured as "Visible  
to all” (in the telphone settings).  
Press "Bluetooth connection" to display  
the list of paired devices.  
– "Mobile internet data".  
Press the "Details" button for a paired  
device.  
To complete the pairing, whichever procedure is  
used (from the telephone or from the system),  
ensure that the code is the same in the system  
and in the telephone.  
Select one or more profiles.  
Select one or more profiles.  
Press "OK" to confirm.  
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Press "OK" to confirm.  
on the steering mounted PHONE button to  
Press "Call".  
reject the call.  
Or  
Managing paired telephones  
Calling a recently used number  
Press "End call".  
This function lets you connect or disconnect a  
device or delete a pairing.  
Press Telephone to display the main page.  
Making a call  
Press Telephone to display the main page.  
Or  
Press and hold  
Using the telephone is not recommended  
Press the "PHONE" button to access the  
secondary page.  
while driving.  
the steering mounted button.  
Parking the vehicle.  
Press "Bluetooth connection" to display  
the list of paired devices.  
Make the call using the steering mounted  
controls.  
Press "Recent calls".  
Press on the name of the telephone  
selected in the list to disconnect it.  
Press again to connect it.  
Select the desired contact from the displayed list.  
It is always possible to make a call  
directly from the telephone; as a safety  
measure, first park the vehicle.  
Calling a new number  
Press Telephone to display the main page.  
Deleting a telephone  
Press the basket at the top right of the  
screen to display a basket alongside the  
telephone chosen.  
Enter the phone number using the digital  
keypad.  
Setting the ringtone  
Press "Call" to start the call.  
Press Telephone to display the main page.  
Press the basket alongside the telephone  
chosen to delete it.  
Press the "OPTIONS" button to access the  
secondary page.  
Calling a contact  
Receiving a call  
Press Telephone to display the main page.  
Press "Ring volume" to display the volume  
bar.  
An incoming call is announced by a ring and a  
superimposed display in the screen.  
Make a short press on the steering  
mounted PHONE button to accept an  
incoming call.  
Or press and hold  
Press the arrows or move the slider to set  
the ring volume.  
the steering mounted PHONE button.  
And  
Press "Contacts".  
Make a long press  
Select the desired contact from the displayed list.  
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Press Settings to display the main page.  
Modifying system settings  
Settings  
Press Settings to display the main page.  
Press "Configuration" to access the  
secondary page.  
Configuring profiles  
Press "Configuration" to access the  
secondary page.  
Press Settings to display the main page.  
Press "Screen configuration".  
Press "System configuration".  
Press "Profiles".  
Press "Brightness".  
Move the slider to adjust the brightness of  
the screen and/or the instrument panel  
Press the "Units" tab to change the units of  
distance, fuel consumption and temperature.  
Press the "Factory settings" tab to restore the  
initial settings.  
Select "Profile 1", "Profile 2", "Profile 3” or  
"Common profile".  
(depending on version).  
Press the back arrow to confirm.  
Press this button to enter a name for the  
profile using the virtual keypad.  
Press "OK" to save.  
Returning the system to factory settings  
activates the English language by default  
(depending on version).  
Press "Animation".  
Activate or deactivate: “Automatic  
scrolling”.  
Press the back arrow to confirm.  
Select "Animated transitions".  
Press the "System info" tab to display the  
versions of the various modules installed in the  
system.  
Press this button to activate the profile.  
Press the back arrow again to confirm.  
Press the back arrow to confirm.  
Press the "Privacy" tab,  
or  
Press this button to reset the selected  
profile.  
Selecting the language  
Press Settings to display the main page.  
Press Settings to display the main page.  
Press "Privacy" to activate or deactivate  
the private data mode.  
Adjusting the brightness  
Press "Configuration" to access the  
secondary page.  
Press Settings to display the main page.  
Activate or deactivate:  
Select "Language" to change the  
language.  
Press Brightness.  
– "No sharing (data, vehicle position)".  
– "Only data sharing”  
Press the back arrow to confirm.  
Move the slider to adjust the brightness of  
the screen and/or the instrument panel  
(depending on version).  
– "Data and vehicle position sharing"  
Press the back arrow to confirm.  
Setting the time  
Press in the shaded area to confirm.  
Press Settings to display the main page.  
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Press "Configuration" to access the  
Press this button to set the date.  
The environment (hills, buildings, tunnels,  
basement car parks, etc.) is blocking reception,  
including in RDS mode.  
secondary page.  
Press "Date and time".  
Press the back arrow to save the date.  
Select the display format for the date.  
Press the back arrow again to confirm.  
This is a perfectly normal phenomenon, and is not  
indicative of an audio system malfunction.  
The aerial is missing or has been damaged  
(for example while entering a car wash or  
underground car park).  
Select "Time".  
Press this button to set the time using the  
virtual keypad.  
Press "OK" to save the time.  
►ꢀ Have the aerial checked by a dealer.  
I cannot find some radio stations in the list of  
received stations.  
Time and date setting is only available if  
"GPS Synchronisation:" is deactivated.  
Press this button to set the time zone.  
Select the display format for the time  
(12h/24h).  
The name of the radio station changes.  
The station is no longer received or its name has  
changed in the list.  
Frequently asked  
questions  
The following information groups together the  
answers to the most frequently asked questions  
concerning the system.  
Activate or deactivate summer time (+1  
hour).  
►ꢀ Press the round arrow on the "List" tab on the  
"Radio" page.  
Activate or deactivate GPS  
synchronisation (UTC).  
Some radio stations send other information in  
place of their name (the title of the song for  
example).  
Press the back arrow to save the settings.  
The system interprets these details as the station  
name.  
The system may not automatically  
manage the change between winter and  
summer time (depending on the country of  
sale).  
Radio  
The reception quality of the tuned radio station  
gradually deteriorates or the station presets are  
not working (no sound, 87.5 MHz is displayed,  
etc.).  
►ꢀ Press the round arrow on the "List" tab on the  
"Radio" page.  
Media  
The vehicle is too far from the selected station’s  
transmitter, or no transmitter is present in the  
geographical area.  
Setting the date  
Playback of my USB memory stick starts only  
after a very long wait (around 2 to 3 minutes).  
Some files supplied with the memory stick may  
greatly slow down access to reading the memory  
stick (multiplication by 10 of the cataloguing  
time).  
Press Settings to display the main page.  
►ꢀ Activate the "RDS" function in the upper bar  
to enable the system to check whether there is  
a more powerful transmitter in the geographical  
area.  
Press "Configuration" to access the  
secondary page.  
Press "Date and time".  
Select "Date".  
195  
10  
DS CONNECT RADIO  
►ꢀ Delete the files supplied with the memory  
stick and limit the number of sub-folders in the  
file structure on the memory stick.  
Some characters in information about the  
currently playing media are not displayed  
correctly.  
Android Auto and CarPlay may not activate if the  
USB cables are of poor quality.  
Selecting an ambience imposes the treble and  
bass settings, and vice versa.  
►ꢀ Use genuine USB cables to ensure  
compatibility.  
►ꢀ Modify the treble and bass or ambience  
settings to obtain the desired musical ambience.  
When the balance settings are changed, the  
distribution is deselected.  
Android Auto and/or CarPlay do not work.  
Android Auto and CarPlay are not available in all  
countries.  
The audio system is unable to process certain  
types of character.  
When the distribution setting is changed, the  
balance settings are deselected.  
►ꢀ Check the Google Android Auto or Apple  
website to see which countries are supported.  
The volume of the telephone connected in  
Bluetooth mode is inaudible.  
►ꢀ Use standard characters to name tracks and  
folders.  
Selecting a distribution setting imposes the  
balance settings, and vice versa.  
Playback of streaming files does not start.  
The connected device does not automatically  
launch playback.  
►ꢀ Modify the balance setting or the distribution  
setting to obtain the desired sound quality.  
There is a difference in sound quality between  
audio sources.  
The volume depends on both the system and the  
telephone.  
►ꢀ Start playback from the device.  
Track names and playing times are not displayed  
on the audio streaming screen.  
►ꢀ Increase the volume of the audio system, to  
maximum if required, and increase the volume of  
the telephone if necessary.  
To allow for optimal listening quality, the sound  
settings can be tailored to different audio  
sources, which can generate audible differences  
when changing source.  
The Bluetooth profile does not allow the transfer  
of this information.  
Ambient noise affects the quality of the telephone  
call.  
►ꢀ Reduce ambient noise (close windows, turn  
down ventilation, slow down, etc.).  
The contacts are not listed in alphabetical order.  
Some telephones offer display options. Depending  
on the settings chosen, contacts can be  
transferred in a specific order.  
►ꢀ Check that the sound settings are appropriate  
to the sources listened to. Adjust the sound  
functions to the middle position.  
Telephone  
I cannot connect my Bluetooth telephone.  
The telephone's Bluetooth function may be  
switched off or the device may not be visible.  
►ꢀ Check that the telephone has Bluetooth  
switched on.  
When the engine is off, the system switches off  
after several minutes of use.  
When the engine is switched off, the system's  
operating time depends on the state of charge of  
the battery.  
►ꢀ Modify the telephone directory display  
settings.  
►ꢀ Check in the telephone settings that it is  
"visible to all".  
The switch-off is normal: the system  
automatically goes into energy economy mode  
and switches off to maintain an adequate charge  
in the battery.  
Settings  
When the treble and bass settings are changed,  
The Bluetooth telephone is not compatible with  
the system.  
►ꢀ Check the compatibility of the telephone on  
the Brand's website (services).  
the ambience is deselected.  
►ꢀ Start the vehicle’s engine to increase the  
charge of the battery.  
When the ambience is changed, the treble and  
bass settings are reset.  
Android Auto and/or CarPlay do not work.  

Related Topics

First steps Steering mounted controls Menus Applications Radio DAB (Digital Audio Broadcasting) radio Media Telephone Settings Frequently asked questions

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