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NAVIGATION
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The system may not automatically
manage the change between winter and
summer time (depending on the country of
sale).
The address is not recognised.
►ꢀ Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route settings do not take account of TMC
messages.
►ꢀ Configure the "Traffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is not
on my route.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►ꢀ Check the route settings in the "Navigation"
menu.
Colour schemes
Depending on equipment/Depending on version.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
As a safety measure, the procedure for
changing the colour scheme is only
I am not receiving "Danger zone" alerts.
You have not subscribed to the online services
option.
possible when the vehicle is stationary.
►ꢀ Zoom the map to show the exact location
of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Press Settings to display the main page.
Select "Color schemes".
►ꢀ If you have subscribed to the option:
- a few days may elapse before the service is
activated,
Certain traffic jams along the route are not
indicated in real time.
Select a colour scheme in the list then
- services may not be selected in the system
menu,
press "OK" to confirm.
On starting, a few minutes may elapse before the
system begins to receive traffic information.
►ꢀ Wait until traffic information is being received
correctly (traffic information icons shown on the
map).
- online services are not active ("TOMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
Whenever the colour scheme is changed,
the system restarts, temporarily
displaying a black screen.
The POIs have not been selected.
►ꢀ Set the zoom level to 200 metres (656 ft), or
select POIs from the POI list.
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
Frequently asked
questions
The following information groups together the
answers to the most frequently asked questions
concerning the system.
The "Danger zone" audible warning feature is not
working.
This is perfectly normal. The system is dependent
on the traffic information available.
The altitude is not displayed.
The audible warning is not active or the volume is
too low.
►ꢀ Activate the audible warning in the
"Navigation" menu and check the voice volume in
the sound settings.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
Navigation
I cannot enter the navigation address.
The system does not suggest a detour around an
incident on the route.