Get Customer Assistance -> Reporting Safety Defects Guide for Fiat 500 L 4 Door First Generation (2012-2022)

CUSTOMER ASSISTANCE 333

REPORTING SAFETY DEFECTS

WARNING!

In The 50 United States And Washington, D.C.

Engine exhaust (internal combustion engines only),

some of its constituents, and certain vehicle compo-

nents contain, or emit, chemicals known to the State of

California to cause cancer and birth defects, or other

reproductive harm. In addition, certain fluids con-

tained in vehicles and certain products of component

wear contain, or emit, chemicals known to the State of

California to cause cancer and birth defects, or other

reproductive harm.

If you believe that your vehicle has a defect that could

cause a crash or cause injury or death, you should

immediately inform the National Highway Traffic

Safety Administration (NHTSA) in addition to notifying

FCA US LLC.

If NHTSA receives similar complaints, it may open an

investigation, and if it finds that a safety defect exists in

a group of vehicles, it may order a recall and remedy

campaign. However, NHTSA cannot become involved

in individual problems between you, an authorized

dealer or FCA US LLC.

WARRANTY INFORMATION

See the Warranty Information Booklet for the terms and

provisions of FCA US LLC warranties applicable to this

vehicle and market.

To contact NHTSA, you may call the Vehicle Safety

Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);

or go to http://ww w .safercar.gov; or write to: Admin-

istrator, NHTSA, 1200 New Jersey Avenue, SE., West

Building, Washington, D.C. 20590. You can also obtain

other information about motor vehicle safety from

http://ww w .safercar.gov.

MOPAR PARTS

Mopar fluids, lubricants, parts, and accessories are avail-

able from an authorized dealer. They are recommended for

your vehicle in order to help keep the vehicle operating at

its best.

334 CUSTOMER ASSISTANCE

In Canada

Diagnostic Procedure Manuals

If you believe that your vehicle has a safety defect, you

should contact the Customer Service Department imme-

diately. Canadian customers who wish to report a safety

defect to the Canadian government should contact

Transport Canada, Motor Vehicle Defect Investigations

and Recalls at 1-800-333-0510 or go to http://

www.tc.gc.ca/roadsafety/.

Diagnostic Procedure Manuals are filled with diagrams,

charts and detailed illustrations. These practical manuals

make it easy for students and technicians to find and fix

problems on computer-controlled vehicle systems and fea-

tures. They show exactly how to find and correct problems

the first time, using step-by-step troubleshooting and driv-

ability procedures, proven diagnostic tests and a complete

list of all tools and equipment.

PUBLICATION ORDER FORMS

Owner’s Manuals

To order the following manuals, you may use either the

website or the phone numbers listed below.

These Owner’s Manuals have been prepared with the

assistance of service and engineering specialists to acquaint

you with specific FCA US LLC vehicles. Included are

starting, operating, emergency and maintenance proce-

dures as well as specifications, capabilities and safety tips.

Service Manuals

These comprehensive Service Manuals provide the infor-

mation that students and professional technicians need in

diagnosing/troubleshooting, problem solving, maintain-

ing, servicing, and repairing FCA US LLC vehicles. A

complete working knowledge of the vehicle, system,

and/or components is written in straightforward language

with illustrations, diagrams, and charts.

Call toll free at:

• 1-800-890-4038 (U.S.)

• 1-800-387-1143 (Canada)

Visit us on the Worldwide Web at:

• www.techauthority.com (U.S.)

Customer Assistance -> Reporting Safety Defects for Your Fiat 500 L 4 Door First Generation (2012-2022)

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