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If You Need Consumer Assistance -> Reporting Safety Defects for Your Fiat 500 SUV First Generation (2007-2019)

IF YOU NEED CONSUMER ASSISTANCE 339  
If NHTSA receives similar complaints, it may open  
an investigation, and if it finds that a safety defect  
exists in a group of vehicles, it may order a recall and  
remedy campaign. However, NHTSA cannot become  
involved in individual problems between you, your  
authorized dealer or FCA US LLC.  
WARNING!  
Engine exhaust (internal combustion engines only),  
some of its constituents, and certain vehicle compo-  
nents contain, or emit, chemicals known to the State  
of California to cause cancer and birth defects, or  
other reproductive harm. In addition, certain fluids  
contained in vehicles and certain products of com-  
ponent wear contain, or emit, chemicals known to  
the State of California to cause cancer and birth  
defects, or other reproductive harm.  
To contact NHTSA, you may call the Vehicle Safety  
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-9153);  
istrator, NHTSA, 1200 New Jersey Avenue, SE., West  
Building, Washington, D.C. 20590. You can also obtain  
other information about motor vehicle safety from  
WARRANTY INFORMATION  
See the Warranty Information Booklet, located on the  
DVD, for the terms and provisions of FCA USA LLC  
warranties applicable to this vehicle and market.  
In Canada  
9
If you believe that your vehicle has a safety defect,  
you should contact the Customer Service Depart-  
ment immediately. Canadian customers who wish to  
report a safety defect to the Canadian government  
should contact Transport Canada, Motor Vehicle  
Defect Investigations and Recalls at 1-800-333-0510  
REPORTING SAFETY DEFECTS  
In The 50 United States And Washington, D.C.  
If you believe that your vehicle has a defect that  
could cause a crash or cause injury or death, you  
should immediately inform the National Highway  
Traffic Safety Administration (NHTSA) in addition to  
notifying FCA US LLC.  
340 IF YOU NEED CONSUMER ASSISTANCE  
PUBLICATION ORDER FORMS  
Owner’s Manuals  
To order the following manuals, you may use either the  
website or the phone numbers listed below. Visa, Mas-  
tercard, American Express, and Discover orders are  
accepted.  
These Owner’s Manuals have been prepared with the  
assistance of service and engineering specialists to  
acquaint you with specific FCA US LLC vehicles. In-  
cluded are starting, operating, emergency and mainte-  
nance procedures as well as specifications, capabilities  
and safety tips.  
Service Manuals  
These comprehensive Service Manuals provide the in-  
formation that students and professional technicians  
need in diagnosing/troubleshooting, problem solving,  
maintaining, servicing, and repairing FCA US LLC  
vehicles. A complete working knowledge of the vehicle,  
system, and/or components is written in straightfor-  
ward language with illustrations, diagrams, and charts.  
Call toll free at:  
1-800-890-4038 (U.S.)  
1-800-387-1143 (Canada)  
Or  
Visit us on the Worldwide Web at:  
www.techauthority.com  
Diagnostic Procedure Manuals  
Diagnostic Procedure Manuals are filled with diagrams,  
charts and detailed illustrations. These practical manu-  
als make it easy for students and technicians to find and  
fix problems on computer-controlled vehicle systems  
and features. They show exactly how to find and correct  
problems the first time, using step-by-step trouble-  
shooting and drivability procedures, proven diagnostic  
tests and a complete list of all tools and equipment.