According to the country of sale, the
eCall (SOS) system corresponds to the
systems PE112, ERAGLONASS, 999,
etc.
NOTE The eCall (SOS) system is a
public service and is free-of-charge.
European Parliament and the Council,
and in particular, seeks to protect
the vital interests of the data subject,
in accordance with Article 6 (1) d)
GDPR. The processing of personal
data is strictly limited to the purpose
of handling the eCall (SOS) function
used with the “112” single European
emergency call number. The eCall
(SOS) function is only able to collect
and process the following data relating
to the vehicle: vehicle identification
number, vehicle type (passenger
vehicle or light commercial vehicle),
fuel type or power source, three
most recent locations and direction
of travel, number of passengers
and a timestamped log file of the
automatic activation of the system
and its timestamp. The recipients of
the processed data are the emergency
call handling centres designated by
the relevant national authorities in the
territory in which they are located,
enabling priority routing and handling of
calls to the “112” emergency number.
NOTE Data storage. Data contained
in the system’s memory is not
Operation of the system
Upon switching on the ignition, the
indicator lamp lights up for a few
seconds and then goes out: the system
is operating correctly
The indicator lamp flashes red:
emergency battery is flat. This will be
recharged after a few minutes' driving
The indicator lamp is fixed red:
system malfunction. The emergency
and assistance call services may not
work
The eCall (SOS) system is activated by
default.
To make an emergency call
manually, press button (1) for more
than 2 seconds.
The lit indicator lamp and a voice
message confirm that the call has been
made to the emergency services (In
accordance with the general conditions
of use of the service, available from
dealers and subject to technological
and technical limitations).
The eCall (SOS) system immediately
locates your vehicle and puts you
in contact with the appropriate
emergency services (Depending on the
geographic coverage provided by the
"eCall (SOS)" and "ASSISTANCE"
systems. The list of countries covered
and the telematic services provided is
available from dealers or on the website
for your country).
If the indicator lamp does not light up
when the ignition is turned on, this is
also a system malfunction
If the problem persists, contact a
qualified Fiat Dealership as soon as
possible.
NOTE The malfunction of the system
does not prevent the vehicle from
driving.
NOTE When an onboard system
update is being performed, the eCall
(SOS) function is not available.
NOTE Data processing. All
processing of personal data by the
eCall (SOS) function complies with
the framework for protection of
personal information established
by Regulation 2016/679 (General
Data Protection Regulation - GDPR)
and Directive 2002/58/ EC of the
Pressing again immediately cancels
the request.
accessible from outside the system
until a call is made. The system is not
traceable and is not continuously
monitored in its normal operating
mode. The data in the system's
The indicator lamp flashes while the
vehicle data is being sent, and then
remains lit when communication is
established.
259)
internal memory is automatically
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