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Bluetooth? audio system -> Frequently asked questions for Your Fiat Scudo Van Third Generation (2022-2025)

Bluetooth® audio system  
With the engine off, the audio system  
switches off after a few minutes of use.  
When the engine is switched off, the audio  
system operating time depends on the state of  
charge of the battery.  
Interactive voice response  
compatibility, and while it is connected via  
Bluetooth.  
With certain telephones connected by  
Bluetooth you can send a contact to the  
directory of the audio system.  
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From the contextual menu, select "DTMF  
tones" and confirm to use the digital  
keypad to navigate in the interactive voice  
response menu.  
Contacts imported in this way are saved in a  
permanent directory visible to all, whatever the  
telephone connected.  
The menu for the directory is not accessible if it  
is empty.  
The switch-off is normal: the audio system  
switches to economy mode and switches off to  
avoid discharging the vehicle's battery.  
► Start the vehicle’s engine to increase the  
charge of the battery.  
The message "the audio system is  
overheated" is displayed onscreen.  
To protect the installation if the ambient  
temperature is too high, the audio system  
switches to an automatic thermal protection  
mode, in which the volume may be decreased or  
the CD player stopped.  
Confirm with OK.  
Consultation call  
From the contextual menu, select  
"Switch" and validate to return to a call  
left on hold.  
Voice recognition  
This function allows you to use your  
smartphone's voice recognition via the system.  
To start voice recognition, depending on the type  
of steering mounted controls:  
Make a long press on the end of the lighting  
control stalk.  
Confirm with OK.  
Directory  
To access the directory, press and hold  
SRC/TEL.  
► Switch the audio system off for a few minutes  
to allow the system to cool.  
OR  
Select "Directory" to see the list of  
contacts.  
Confirm with OK.  
Press this button.  
Radio  
There is a difference in sound quality  
between the different audio sources (radio,  
CD, etc.).  
For optimal listening quality, the audio settings  
(Volume, Bass, Treble, Ambience and Loudness)  
can be adjusted to different audio sources,  
resulting in audible differences when switching  
between sources (radio, CD, etc.).  
► Check that the audio settings (Volume, Bass,  
Treble, Ambience and Loudness) are appropriate  
to the sources being listened to. We recommend  
setting the audio functions (Bass, Treble, Fr-Re  
Voice recognition requires the use of a  
compatible smartphone first connected to  
the vehicle by Bluetooth.  
To modify the contacts saved in the  
system, press MENU then select  
"Telephone" and confirm.  
Select "Directory management" and confirm.  
You can:  
– "Consult an entry",  
– "Delete an entry",  
– "Delete all entries".  
Frequently asked  
questions  
The following information groups together the  
answers to the most frequently asked questions  
concerning your audio system.  
The system accesses the telephone's  
contacts directory, depending on its  
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Bluetooth® audio system  
balance and Le-Ri balance) to the middle  
position, setting the musical ambience to "None",  
setting loudness correction to "Active" in CD  
mode and "Inactive" in Radio mode.  
The preset stations do not function (no  
sound, 87.5 MHz is displayed, etc.).  
The wrong waveband is selected.  
► Press the BAND button to return to the  
waveband (FM, FM2, DAB, AM) on which the  
stations are preset.  
Traffic announcement (TA) is shown but I  
receive no traffic information.  
The radio station is not part of the regional traffic  
information network.  
► Tune to a radio station that broadcasts traffic  
information.  
The reception quality of the tuned radio  
station gradually deteriorates or the station  
presets are inoperative (no sound, 87.5 MHz  
is displayed, etc.).  
The vehicle is too far from the selected station’s  
transmitter, or no transmitter is present in the  
geographical area.  
► Activate the RDS function to allow the system  
to check for a more powerful transmitter in the  
area.  
The environment (hills, buildings, tunnels,  
basement car parks, etc.) may block reception,  
including in RDS mode.  
This is a perfectly normal phenomenon, and is  
not indicative of an audio system malfunction.  
The aerial is absent or has been damaged (for  
example when going through an automatic car  
wash or in an underground car park).  
► Have the aerial checked by a dealer.  
The sound intermittently cuts out for 1 or 2  
seconds in radio mode.  
During this brief sound cut-out, the RDS  
searches for another frequency giving better  
reception of the station.  
► Check the condition of the CD: the CD cannot  
be played if it is too badly damaged.  
► Check the content in the case of a burned  
CD: read the recommendations in the "Audio"  
section.  
Due to poor quality, certain burned CDs will not  
be played by the audio system.  
The CD audio quality is is poor.  
The CD is scratched or of poor quality.  
► Insert good quality CDs and store them in  
suitable conditions.  
The audio settings (bass, treble, ambience) are  
unsuitable.  
► Return bass and treble settings to 0, without  
selecting an ambience.  
I am unable to play the music files on my  
smartphone via the USB port.  
► Switch off the RDS function if the  
phenomenon occurs too frequently and always  
on the same route.  
Media  
The Bluetooth connection is cut.  
The battery in the peripheral device may not be  
sufficiently charged.  
Depending on the smartphone, access by the  
audio system to music on the smartphone may  
have to be approved on the latter.  
► Manually activate the MTP profile on the  
smartphone (USB settings menu).  
► Charge the battery in the peripheral device.  
The message "USB device error" is displayed  
in the screen.  
The USB stick has not been recognised, or may  
be corrupted.  
► Reformat the USB memory stick.  
The CD is systematically ejected or is not  
played.  
The CD is upside down, cannot be read, does  
not contain audio files or contains audio files of a  
format not recognised by the audio system.  
The CD is protected by an anti-pirating system  
not recognised by the audio system.  
► Check that the CD is inserted in the player  
the right way up.  
Telephone  
I am unable to access my voicemail.  
Few telephones or service providers allow the  
use of this function.  
► Call your voicemail, via the telephone menu,  
using the number provided by your operator.  
I am unable to access my directory of  
contacts.  
► Check the compatibility of your telephone.  
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Bluetooth® audio system  
You did not grant access to your contacts when  
pairing the telephone.  
► Accept or confirm access by the system to  
the contacts on your telephone.  
10  
I am unable to continue a conversation when  
getting into my vehicle.  
Handset mode is activated.  
► Deselect handset mode to transfer the call to  
the vehicle.  
I am unable to pair my telephone by  
Bluetooth.  
Telephones (models, versions of operating  
systems) have their own specificities in the  
pairing procedure and some telephones are not  
compatible.  
► Before starting the pairing procedure, delete  
the telephone pairing from the system and the  
system pairing from the telephone, in order to  
view the compatibility of the telephones.  
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