Fuel and Refueling -> Running Out of Fuel for Your Ford Explorer SUV Sixth Generation (2012-2020)

Fuel and Refueling  
Note: Use of any fuel for which the vehicle  
FUEL QUALITY - GASOLINE  
Choosing the Right Fuel  
was not designed can impair the emission  
control system, cause loss of vehicle  
performance, and cause damage to the  
engine which may not be covered by the  
vehicle Warranty.  
Do not use:  
Diesel fuel.  
Fuels containing kerosene or paraffin.  
Fuel containing more than 15% ethanol  
or E85 fuel.  
E161513  
Fuels containing methanol.  
Your vehicle is designed to operate on  
regular unleaded gasoline with a minimum  
pump (R+M)/2 octane rating of 87.  
Fuels containing metallic-based  
additives, including manganese-based  
compounds.  
Some fuel stations, particularly those in  
high altitude areas, offer fuels posted as  
regular unleaded gasoline with an octane  
rating below 87. The use of these fuels  
could result in engine damage that will not  
be covered by the vehicle warranty.  
Fuels containing the octane booster  
additive, methylcyclopentadienyl  
manganese tricarbonyl (MMT).  
Leaded fuel, using leaded fuel is  
prohibited by law.  
The use of fuels with metallic compounds  
such as methylcyclopentadienyl  
manganese tricarbonyl (commonly known  
as MMT), which is a manganese-based  
fuel additive, will impair engine  
performance and affect the emission  
control system.  
For best overall vehicle and engine  
performance, premium fuel with an octane  
rating of 91 or higher is recommended. The  
performance gained by using premium fuel  
is most noticeable in hot weather as well  
as other conditions, for example when  
towing a trailer. See Towing (page 288).  
Do not be concerned if the engine  
sometimes knocks lightly. However, if the  
engine knocks heavily while using fuel with  
the recommended octane rating, contact  
an authorized dealer to prevent any engine  
damage.  
FUEL FILLER FUNNEL  
LOCATION  
The fuel filler funnel is in the spare wheel  
storage tray.  
We recommend Top Tier detergent  
gasolines, where available to help minimize  
engine deposits and maintain optimal  
vehicle and engine performance. For  
additional information, refer to  
RUNNING OUT OF FUEL  
Running out of fuel can cause damage not  
covered by the vehicle Warranty.  
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Fuel and Refueling  
If your vehicle runs out of fuel:  
Adding Fuel From a Portable Fuel  
Container  
Add a minimum of 1.3 gal (5 L) of fuel  
to restart the engine.  
You may need to switch the ignition  
from off to on several times after  
refueling to allow the fuel system to  
pump the fuel from the tank to the  
engine. When restarting, cranking time  
takes a few seconds longer than  
normal.  
WARNING: Do not insert the nozzle  
of a fuel container or an aftermarket  
funnel into the fuel filler neck. This may  
damage the fuel system filler neck or its  
seal and cause fuel to run onto the  
ground.  
Note: If your vehicle is on a steep slope,  
WARNING: Do not try to pry open  
or push open the capless fuel system  
with foreign objects. This could damage  
the fuel system and its seal and cause  
injury to you or others.  
more fuel may be required.  
Filling a Portable Fuel Container  
WARNING: Flow of fuel through a  
fuel pump nozzle can produce static  
electricity. This can cause a fire if you are  
filling an ungrounded fuel container.  
WARNING: Do not dispose of fuel  
in the household refuse or the public  
sewage system. Use an authorized waste  
disposal facility.  
Use the following guidelines to avoid  
electrostatic charge build-up, which can  
produce a spark, when filling an  
ungrounded fuel container:  
When refueling the vehicle fuel tank from  
a fuel container, use the fuel filler funnel  
included with your vehicle. See Fuel Filler  
Funnel Location (page 187).  
Note: Do not use aftermarket funnels as  
Only use an approved fuel container to  
transfer fuel to your vehicle. Place the  
container on the ground when filling it.  
Do not fill a fuel container when it is  
inside your vehicle (including the cargo  
area).  
When refueling the vehicle fuel tank from  
a fuel container, do the following:  
1. Fully open the fuel filler door.  
Keep the fuel pump nozzle in contact  
2. Fully insert the fuel filler funnel into the  
with the fuel container when filling it.  
fuel filler inlet.  
Do not use a device that holds the fuel  
pump nozzle lever in the fill position.  
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Fuel and Refueling  
REFUELING - EXCLUDING:  
HYBRID ELECTRIC VEHICLE  
(HEV)  
Refueling System Overview  
A
B
E157452  
3. Add fuel to your vehicle from the fuel  
container.  
C
E267248  
4. Remove the fuel filler funnel.  
5. Fully close the fuel filler door.  
6. Clean the fuel filler funnel and place it  
back in your vehicle or correctly dispose  
of it.  
A
B
C
Fuel filler door.  
Fuel tank filler valve.  
Fuel tank filler pipe.  
Note: Extra funnels can be purchased from  
an authorized dealer if you choose to  
dispose of the funnel.  
Your vehicle does not have a fuel tank filler  
cap.  
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Fuel and Refueling  
WARNING: The fuel system may  
be under pressure. If you hear a hissing  
sound near the fuel filler inlet, do not  
refuel until the sound stops. Otherwise,  
fuel may spray out, which could cause  
serious personal injury.  
WARNING: Do not pry open the  
fuel tank filler valve. This could damage  
the fuel system. Failure to follow this  
instruction could result in fire, personal  
injury or death.  
WARNING: Do not remove the fuel  
pump nozzle from its fully inserted  
position when refueling.  
E206911  
A
Left-hand side. To open the fuel  
filler door, press the center rear  
edge of the fuel filler door and  
then release.  
Right-hand side. To open the  
fuel filler door, press the center  
rear edge of the fuel filler door  
and then release.  
WARNING: Stop refueling when  
the fuel pump nozzle automatically  
shuts off for the first time. Failure to  
follow this will fill the expansion space  
in the fuel tank and could lead to fuel  
overflowing.  
B
WARNING: Do not overfill the fuel  
tank. The pressure in an overfilled tank  
may cause leakage and lead to fuel spray  
and fire.  
C
D
Left-hand side. Pull the rear of  
the fuel filler door to open it.  
Right-hand side. Pull the rear of  
the fuel filler door to open it.  
WARNING: Wait at least five  
seconds before removing the fuel pump  
nozzle to allow any residual fuel to drain  
into the fuel tank.  
Refueling Your Vehicle  
WARNING: When refueling always  
shut the engine off and never allow  
sparks or open flames near the fuel tank  
filler valve. Never smoke or use a cell  
phone while refueling. Fuel vapor is  
extremely hazardous under certain  
conditions. Avoid inhaling excess fumes.  
WARNING: Read and follow all the  
instructions on the pump island.  
1. Fully open the fuel filler door.  
2. Select the correct fuel pump nozzle for  
your vehicle.  
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Fuel and Refueling  
E337395  
5. Operate the fuel pump nozzle within  
the area shown.  
E139202  
3. Insert the fuel pump nozzle up to the  
first notch on the nozzle A. Keep the  
fuel pump nozzle resting on the fuel  
tank filler pipe.  
E119081  
6. When the nozzle shuts off, wait at least  
5 seconds, then slightly raise the fuel  
pump nozzle and slowly remove it.  
A
7. Fully close the fuel filler door.  
Do not attempt to start the engine if you  
have filled the fuel tank with incorrect fuel.  
Incorrect fuel use could cause damage that  
the vehicle Warranty may not cover. See  
your authorized dealer immediately.  
Refueling System Warning(IfEquipped)  
If the fuel tank filler valve does not fully  
close, a message could appear in the  
information display.  
B
E139203  
4. Hold the fuel pump nozzle in position  
B when refueling. Holding the fuel  
pump nozzle in position A can affect  
the flow of fuel and shut off the fuel  
pump nozzle before the fuel tank is full.  
Message  
Check Fuel Fill Inlet  
If the message appears, do the following:  
1. Stop your vehicle as soon as it is safe  
to do so and switch the engine off.  
2. Shift into park (P) or neutral (N).  
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Fuel and Refueling  
3. Apply the parking brake.  
4. Fully open the fuel filler door.  
WARNING: Do not pry open the  
fuel tank filler valve. This could damage  
the fuel system. Failure to follow this  
instruction could result in fire, personal  
injury or death.  
5. Check the fuel tank filler valve for any  
debris that may be restricting its  
movement.  
6. Remove any debris from the fuel tank  
filler valve.  
WARNING: Do not remove the fuel  
pump nozzle from its fully inserted  
position when refueling.  
7. Fully insert a fuel pump nozzle or the  
fuel filler funnel provided with your  
vehicle into the fuel filler pipe. See  
Fuel Filler Funnel Location (page  
187). This action should dislodge any  
WARNING: Stop refueling when  
the fuel pump nozzle automatically  
shuts off for the first time. Failure to  
follow this will fill the expansion space  
in the fuel tank and could lead to fuel  
overflowing.  
8. Remove the fuel pump nozzle or fuel  
filler funnel from the fuel filler pipe.  
9. Fully close the fuel filler door.  
WARNING: Do not overfill the fuel  
tank. The pressure in an overfilled tank  
may cause leakage and lead to fuel spray  
and fire.  
Note: The message may not immediately  
reset. If the message continues to appear  
and a warning lamp illuminates, see your  
authorized dealer as soon as possible.  
WARNING: Wait at least five  
seconds before removing the fuel pump  
nozzle to allow any residual fuel to drain  
into the fuel tank.  
REFUELING - HYBRID  
ELECTRIC VEHICLE (HEV)  
WARNING: Read and follow all the  
instructions on the pump island.  
WARNING: When refueling always  
shut the engine off and never allow  
sparks or open flames near the fuel tank  
filler valve. Never smoke or use a cell  
phone while refueling. Fuel vapor is  
extremely hazardous under certain  
conditions. Avoid inhaling excess fumes.  
1. When you stop your vehicle, shift into  
park (P) and switch the ignition off.  
WARNING: The fuel system may  
be under pressure. If you hear a hissing  
sound near the fuel filler inlet, do not  
refuel until the sound stops. Otherwise,  
fuel may spray out, which could cause  
serious personal injury.  
E293006  
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Fuel and Refueling  
2. Press the button on the left side of the  
4. Hold the fuel pump nozzle in position  
B when refueling. Holding the fuel  
pump nozzle in position A can affect  
the flow of fuel and shut off the fuel  
pump nozzle before the fuel tank is full.  
instrument panel next to the headlamp  
switch to open the fuel filler door. The  
fuel filler door can take up to 15  
seconds to open before you can insert  
a fuel filler nozzle.  
E206912  
5. Operate the fuel pump nozzle within  
the area shown.  
E139202  
E119081  
3. Insert the fuel pump nozzle up to the  
first notch on the nozzle A. Keep it  
resting on the cover of the fuel tank  
filler pipe opening.  
6. When the pump shuts off, wait 5  
seconds, then slowly lift and remove  
the nozzle.  
7. Fully close the fuel filler door.  
A
Note: To close the fuel filler door, press the  
center rear edge of the fuel filler door and  
then release.  
Complete the refueling process within 20  
minutes. If 20 minutes elapses, press the  
button on the left side of the instrument  
panel again. Fuel pump nozzle automatic  
shut off could occur if you do not press the  
button on the left side instrument panel.  
B
E139203  
System Warnings  
If the fuel filler door fails to open, an  
information message appears in the  
information display.  
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Fuel and Refueling  
Message  
Description and Action  
Refuel  
A warning message appears  
in the information display  
when the fuel system fails  
to depressurize or the fuel  
filler door fails to open. You  
may have to use the fuel  
filler door manual override  
lever.  
Error See  
Manual  
If the information message appears, do the  
following:  
1. Check the fuel filler door for anything  
that may be obstructing its movement,  
for example ice or snow.  
2. Remove any obstruction from the fuel  
filler door.  
3. Press the button on the driver door to  
open the fuel filler door.  
4. If the fuel filler door fails to open and  
the information message remains in  
the information display, use the fuel  
filler door manual override lever.  
Note: The manual override lever is in the  
Fuel Filler Door Manual Override  
Lever  
driver side rear wheel well area.  
2. Pull the manual override lever.  
3. Switch the ignition off.  
WARNING: The fuel system may  
be under pressure. If you hear a hissing  
sound near the fuel filler inlet, do not  
refuel until the sound stops. Otherwise,  
fuel may spray out, which could cause  
serious personal injury.  
4. Complete the refueling process within  
20 minutes.  
FUEL CONSUMPTION  
Advertised Capacity  
The advertised capacity is the maximum  
amount of fuel that you can add to the fuel  
tank when the fuel gauge indicates empty.  
See Capacities and Specifications  
(page 391).  
Note: The transmission must be in park (P)  
or neutral (N).  
When using the manual override lever do  
the following:  
1. Switch the ignition on.  
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