2009-2016 Ford Fiesta 4 Door MyFord Touch? -> Information User Manual
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MyFord Touch? -> Information for Your Ford Fiesta 4 Door Sixth Generation (2009-2016)

MyFord Touch(If Equipped)  
Voice command  
Voice command  
1
1
join (call | calls)  
(mute [call] off | Unmute [call])  
(listen to | read) [[text] message |  
line] [number] <msg_num>  
Help  
1 These commands are only available  
during an active call.  
2 If you say messages, see the following  
(listen to | read) ([text] message)  
[text] (messages | message)  
2
1
additional commands.  
mute call [on]  
Voice command  
call [[a] name]  
(pair ([Bluetooth] device | phone |  
Bluetooth audio) | add [a] phone)  
1
forward (text | [text] message)  
([go to] privacy [on] | transfer to  
phone)  
(listen to | read) [[text] message | line]  
[number] <msg_num>  
reply to (text | [text] message)  
(turn ringer off | silent mode [on])  
(turn ringer on | silent mode off)  
(listen to | read) ([text] message)  
reply to (text | [text] message)  
Help  
INFORMATION  
E188418  
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Note: This feature does not function  
properly if you have enabled caller ID  
blocking on your cellular phone. Make sure  
your cellular phone is not blocking caller ID  
before using SYNC Services.  
Item  
A
Message  
SYNC Services  
B
Travel Link  
Alerts  
Note: The driver is ultimately responsible  
for the safe operation of the vehicle, and  
therefore, must evaluate whether it is safe  
to follow the suggested directions. Any  
navigation features provided are only an aid.  
Make your driving decisions based on your  
observations of local conditions and existing  
traffic regulations. Do not follow the route  
suggestions if doing so would result in an  
unsafe or illegal maneuver, if you would be  
placed in an unsafe situation, or if you would  
be directed into an area that you consider  
unsafe. Maps used by this system may be  
inaccurate because of errors, changes in  
roads, traffic conditions or driving  
C
D
Calendar  
Apps  
E
F
Where Am I?  
If your vehicle is equipped with  
Navigation, press the  
Information button to access  
these features. If your vehicle is not  
equipped with Navigation, press the corner  
of the touchscreen with the green tab.  
conditions.  
SYNC Services (If Equipped,  
United States Only)  
Note: When you connect, the service uses  
GPS technology and advanced vehicle  
sensors to collect your vehicle's current  
location, travel direction and speed to help  
provide you with the directions, traffic  
reports, or business searches you request.  
Further, to provide the services you request,  
for continuous improvement, the service  
may collect and record call details and voice  
communications. For more information, see  
SYNC Services Terms and Conditions at  
Ford or its service providers to collect your  
vehicle travel information or other  
Note: SYNC Services varies by trim level  
and model year and may require a  
subscription. Traffic alerts and turn-by-turn  
directions available in select markets.  
Message and data rates may apply. Ford  
Motor Company reserves the right to change  
or discontinue this product service at any  
time without prior notification or incurring  
any future obligation.  
Note: SYNC Services requires activation  
register and check your eligibility for  
complimentary services. Standard phone  
and message rates may apply. Subscription  
may be required. You must also have the  
active SYNC Services Bluetooth-enabled  
cellular phone paired and connected to the  
system in order to connect to, and use,  
SYNC Services. See Phone (page 345).  
information identified in the Terms and  
Conditions, do not subscribe or use the  
service.  
SYNC Services uses advanced vehicle  
sensors, integrated GPS technology and  
comprehensive map and traffic data, to  
give you personalized traffic reports,  
precise turn-by-turn directions, business  
search, news, sports, weather and more.  
For a complete list of services, or to learn  
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Connecting to SYNC Services Using  
Receiving Turn-by-Turn Directions  
Voice Commands  
1. When connected to SYNC Services,  
say "Directions" or "Business search".  
To find the closest business or type of  
business to your current location, just  
say "Business search" and then  
1. Press the voice button.  
"Search near me". If you need further  
assistance in finding a location you can  
say "Operator" at any time within a  
Directions or Business search to speak  
with a live operator. The system may  
prompt you to speak with an operator  
when it has difficulty matching your  
voice request. The live operator can  
assist you by searching for businesses  
by name or by category, residential  
addresses by street address or by  
name or specific street intersections.  
Operator Assist is a feature of your  
SYNC Services subscription. For more  
information on Operator Assist, visit  
2. When prompted, say "Services". This  
initiates an outgoing call to SYNC  
Services using your paired and  
connected Bluetooth-enabled cellular  
phone.  
3. Once you connect to the service, follow  
the voice prompts to request the  
desired service, such as "Traffic" or  
"Directions". You can also say, "What  
are my choices?" to receive a list of  
available services from which to  
choose.  
4. Say, "Services" to return to the Services  
main menu or for help, say, "Help".  
Connecting to SYNC Services Using  
the Touchscreen  
2. Follow the voice prompts to select your  
Destination. After the route download  
is finished, the phone call automatically  
ends.  
If your vehicle is equipped with  
Navigation, press the  
If your vehicle is not equipped with  
Navigation:  
Information button.  
If your vehicle is not equipped with  
Navigation, press the green tab on your  
touchscreen.  
Turn-by-turn directions appear in the  
information display, in the status bar  
of your touchscreen system and on the  
SYNC Services screen. You also receive  
driving instructions from audible  
prompts.  
1. Select Connect to Services to initiate  
an outgoing call to SYNC Services  
using your phone.  
When on an active route, you can  
select Route Summary or Route  
Status using the touchscreen controls  
or voice commands to view the Route  
Summary Turn List or the Route  
Status ETA. You can also turn voice  
guidance on or off, cancel the route or  
update the route.  
2. Once connected, follow the voice  
prompts to request your desired  
Service, such as "Traffic" or  
"Directions". You can also say, "What  
are my choices?" to receive a list of  
available services from which to  
choose.  
3. Say, "Services" to return to the Services  
main menu or for help, say, "Help".  
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If you miss a turn, SYNC automatically asks  
Tips  
if you want the route updated. Just say,  
"Yes" when prompted and the system  
delivers a new route to your vehicle.  
Lions, or a news  
category. You can  
learn more about  
personalization by  
logging onto  
If your vehicle is equipped with Navigation,  
SYNC Services downloads your requested  
destination to the navigation system. The  
navigation system then calculates the  
route and provides driving instructions.  
See Navigation (page 362).  
www.SYNCMyRide.com.  
Push to interrupt  
Press the voice  
button at any time  
(while connected  
to SYNC Services)  
to interrupt a voice  
prompt or an audio  
clip (such as a  
Disconnecting from SYNC Services  
1. Press and hold the hang-up phone  
button on the steering wheel.  
2. Say "Good-bye" from the SYNC  
Services main menu.  
sports report) and  
say your voice  
command.  
SYNC Services Quick Tips  
Tips  
Portable  
Your subscription is  
associated with  
your Bluetooth-  
enabled cellular  
phone number, not  
your VIN (Vehicle  
Identification  
Number). You can  
pair and connect  
your phone to any  
vehicle equipped  
with SYNC Services  
and continue  
Personalizing  
You can person-  
alize your Services  
feature to provide  
quicker access to  
your most used or  
favorite informa-  
tion. You can save  
address points,  
such as work or  
home. You can also  
save favorite  
enjoying your  
personalized  
services.  
information like  
sports teams, for  
example Detroit  
SYNC Services Voice Commands  
When a route has been  
downloaded (non-navigation  
systems), press the voice button  
on the steering wheel controls. When  
prompted, say any of the following  
commands:  
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Note: Neither Sirius nor Ford is responsible  
for any errors or inaccuracies in the Sirius  
Travel Link services or its use in vehicles.  
Services  
Voice command  
When you subscribe to Sirius Travel Link,  
it can help you locate the best gas prices,  
find movie listings, get current traffic alerts,  
view the current weather map, get  
accurate ski conditions and see scores to  
current sports games.  
Cancel route  
Navigation voice off  
Navigation voice on  
Route status  
If your vehicle is equipped with  
Navigation, touch the I  
(Information) button to access  
Route summary  
Update route  
Help  
these features. If your vehicle is not  
equipped with Navigation, touch the corner  
of the touchscreen with the green tab.  
Sirius Travel Link(If Equipped)  
WARNING  
Traffic On Route and Traffic Nearby  
Touch these buttons to identify traffic  
incidents on your route, nearby your  
vehicles current location or near any of  
your favorite places, if programmed.  
Driving while distracted can result in  
loss of vehicle control, crash and  
injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the safe  
operation of your vehicle. We recommend  
against the use of any handheld device  
while driving and encourage the use of  
voice-operated systems when possible.  
Make sure you are aware of all applicable  
local laws that may affect the use of  
electronic devices while driving.  
Fuel Prices  
Touch this button to view fuel prices at  
stations close to your vehicles location or  
on an active navigation route.  
Movie Listings  
Touch this button to view nearby movie  
theaters and their show times, if available.  
Weather  
Note: In order to use Sirius Travel Link, your  
vehicle must be equipped with navigation  
and your navigation SD card must be in the  
SD card slot.  
Touch this button to view the nearby  
weather, current weather, or the five day  
forecast for the chosen area. Select Map  
to see the weather map, which can show  
storms, radar information, charts and  
winds. Select Area to select from a listing  
of weather locations.  
Note: A paid subscription is required to  
access and use these features. Go to  
information.  
click on Coverage map and details for a  
complete listing of all traffic areas covered  
by Sirius Travel Link.  
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Sports Info  
Sports-Related Commands  
Touch this button to view scores and  
schedules from a variety of sports. You can  
also save up to 10 favorite teams for easier  
access. The score automatically refreshes  
when a game is in progress.  
Voice command  
Baseball  
College basketball  
College football  
Golf  
Ski Conditions  
Touch this button to view ski conditions  
for a specific area.  
MLS  
Sirius Travel Link Voice Commands  
My teams  
NBA  
Press the voice button on the  
steering wheel controls. When  
prompted, say any of the  
NFL  
following commands:  
NHL  
Sirius Travel Link  
Voice command  
5-day weather forecast  
Fuel prices  
WNBA  
Help  
Additional Sports-Related Voice  
Commands  
Movie listings  
Voice command  
Baseball headlines  
*
Sports headlines  
*
Sports schedules  
Baseball schedule  
*
Baseball scores  
Sports scores  
College basketball headlines  
College basketball schedule  
College basketball scores  
College football headlines  
College football schedule  
College football scores  
Golf headlines  
Traffic  
Weather  
Weather map  
Help  
* If you say "Sports headlines", "Sports  
schedules" or "Sports scores", you can  
then say any of the commands in the  
following chart.  
Golf leaderboard  
Golf schedule  
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Voice command  
MLS headlines  
Press Alerts, and then choose from any  
of the following services:  
Message  
View  
Action and Description  
MLS schedule  
MLS scores  
The complete message  
The message  
Delete  
Motor sports headlines  
Motor sports order  
Motor sports schedule  
My team headlines  
My teams schedule  
My teams scores  
NBA headlines  
NBA schedule  
NBA scores  
Delete All Messages  
This screen displays any system messages  
(such as an SD card fault).  
Note: The system alerts you to any  
messages by turning the information icon  
yellow. After you read or delete the  
messages, the icon returns to white.  
Calendar  
If your vehicle is equipped with  
Navigation, touch the I  
(Information) button to access  
NFL headlines  
NFL schedule  
these features. If your vehicle is not  
equipped with Navigation, touch the corner  
of the touchscreen with the green tab.  
NFL scores  
Press Calendar. You can view the current  
calendar by day, week or month.  
NHL headlines  
NHL schedule  
NHL scores  
911 Assist(If Equipped)  
WARNINGS  
WNBA headlines  
WNBA schedule  
WNBA scores  
Help  
Unless the 911 Assist setting is set on  
before a crash, the system will not  
dial for help, which could delay  
response time, potentially increasing the  
risk of serious injury or death after a crash.  
Do not wait for 911 Assist to make an  
emergency call if you can do it  
yourself. Dial emergency services  
Alerts  
immediately to avoid delayed response  
time, which could increase the risk of  
serious injury or death after a crash. If you  
do not hear 911 Assist within five seconds  
of the crash, the system or phone may be  
damaged or non-functional.  
If your vehicle is equipped with  
Navigation, touch the I  
(Information) button to access  
these features. If your vehicle is not  
equipped with Navigation, touch the corner  
of the touchscreen with the green tab.  
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Setting 911 Assist On  
WARNINGS  
Always place your phone in a secure  
location in your vehicle so it does not  
become a projectile or damaged in  
a crash. Failure to do so may cause serious  
injury to someone or damage the phone,  
which could prevent 911 Assist from  
working properly.  
If your vehicle is equipped with  
Navigation, touch the I (Information)  
button to access these features. If your  
vehicle is not equipped with  
Navigation, touch the corner of the  
touchscreen with the green tab. Then  
select:  
Note: The SYNC 911 Assist feature must be  
set on prior to the incident.  
Note: Before setting this feature on, make  
sure that you read the 911 Assist Privacy  
Notice later in this section for important  
information.  
Message  
Apps  
Emergency Assistance  
On  
Note: If any user turns 911 Assist on or off,  
that setting applies for all paired phones. If  
911 Assist is turned off, either a voice  
message plays or a display message (or  
icon) comes on (or both) when your vehicle  
is started after a previously paired phone  
connects.  
Note: Every phone operates differently.  
While SYNC 911 Assist works with most  
cellular phones, some may have trouble  
using this feature.  
You can also access 911 Assist by  
pressing the Setting icon and then  
selecting:  
Message  
Settings  
If a crash deploys an airbag, excluding knee  
airbags and rear inflatable safety belts  
where fitted or activates the fuel pump  
shut-off, your SYNC-equipped vehicle may  
be able to contact emergency services by  
dialing 911 through a paired and connected  
Bluetooth-enabled phone. You can learn  
more about the 911 Assist feature, visit  
Phone  
Emergency Assistance  
You can also select:  
Help  
Emergency Assistance  
See Supplementary Restraints System  
(page 34). Important information  
regarding airbag deployment is in this  
chapter.  
To make sure that 911 Assist works  
properly:  
SYNC must be powered and working  
properly at the time of the incident and  
throughout feature activation and use.  
See Roadside Emergencies (page 157).  
Important information regarding the fuel  
pump shut-off is in this chapter.  
The 911 Assist feature must be set on  
prior to the incident.  
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You must pair and connect a  
Bluetooth-enabled and compatible  
phone to SYNC.  
911 Assist May Not Work If:  
Your cellular phone or 911 Assist  
hardware sustains damage in a crash.  
A connected Bluetooth-enabled phone  
must have the ability to make and  
maintain an outgoing call at the time  
of the incident.  
The vehicle's battery or the SYNC  
system has no power.  
The phones(s) previously paired or  
connected to the system are thrown  
from the vehicle.  
A connected Bluetooth-enabled phone  
must have adequate network coverage,  
battery power and signal strength.  
911 Assist Privacy Notice  
The vehicle must have battery power  
and be located in the United States,  
Canada or in a territory in which 911 is  
the emergency number.  
When you turn on 911 Assist, it may  
disclose to emergency services that your  
vehicle has been in a crash involving the  
deployment of an airbag or activation of  
the fuel pump shut-off. Certain versions or  
updates to 911 Assist may also be capable  
of electronically or verbally disclosing to  
911 operators your vehicle location or other  
details about your vehicle or crash to assist  
911 operators to provide the most  
In the Event of a Crash  
Not all crashes deploy an airbag or activate  
the fuel pump shut-off (which would  
trigger 911 Assist); however, SYNC tries to  
contact emergency services if 911 Assist  
triggers. If a connected phone sustains  
damage or loses connection to SYNC,  
SYNC searches for, and tries to connect  
to, any available previously paired phone  
and tries to make the call to 911.  
appropriate emergency services. If you do  
not want to disclose this information, do  
not turn the feature on.  
Vehicle Health Report  
WARNING  
Before making the call:  
SYNC provides a short window of time  
(approximately 10 seconds) to cancel  
the call. If you fail to cancel the call,  
SYNC attempts to dial 911.  
Always follow scheduled  
maintenance instructions, regularly  
inspect your vehicle, and seek repair  
for any damage or problem you suspect.  
Vehicle Health Report supplements, but  
cannot replace, normal maintenance and  
vehicle inspection. Vehicle Health Report  
only monitors certain systems  
electronically monitored by your vehicle  
and will not monitor or report the status  
of any other system, (such as brake lining  
wear). Failure to perform scheduled  
maintenance and regularly inspect your  
vehicle may result in vehicle damage and  
serious injury.  
SYNC says the following, or a similar  
message: "SYNC will attempt to call  
911, to cancel the call, press Cancel on  
your screen or press and hold the  
phone button on your steering wheel."  
If you do not cancel the call, and SYNC  
makes a successful call, a pre-recorded  
message plays for the 911 operator, and  
then the occupant(s) in your vehicle is able  
to talk with the operator. Be prepared to  
provide your name, phone number and  
location immediately, because not all 911  
systems are capable of receiving this  
information electronically.  
Note: This feature is only available in the  
United States.  
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Note: Your Vehicle Health Report feature  
If you want to run a report by using the  
touchscreen, select:  
requires activation prior to use. Visit  
is no fee or subscription associated with  
Vehicle Health Report, but you must register  
to use this feature.  
Message  
Apps  
Note: This feature may not function  
properly if you have enabled caller ID  
blocking on your cellular phone. Before  
running a report, review the Vehicle Health  
Report Privacy Notice.  
Vehicle Health Report  
You can also run a vehicle health  
report by voice command.  
Note: In order to allow a break-in period for  
your vehicle, you may not be able to create  
a Vehicle Health Report until your vehicle  
odometer has reached 200 miles.  
Press the voice button and when  
prompted say:  
Voice command  
Note: Cellular phone and SMS charges may  
apply when making a report.  
Vehicle Health Report  
Register for Vehicle Health Report and set  
your report preferences at  
Vehicle Health Report Privacy Notice  
you can request a Vehicle Health Report  
(inside your vehicle). Return to your  
your report. You can also choose for SYNC  
to remind you automatically to run reports  
at specific mileage intervals. Cellular phone  
airtime usage may apply when reporting.  
When you create a Vehicle Health Report,  
Ford Motor Company may collect your  
cellular phone number (to process your  
report request) and diagnostic information  
about your vehicle. Certain versions or  
updates to Vehicle Health Report may also  
collect more vehicle information. Ford may  
use your vehicle information it collects for  
any purpose. If you do not want to disclose  
your cellular phone number or vehicle  
information, do not run the feature or set  
up your Vehicle Health Report profile at  
The system allows you to check your  
vehicles overall health in the form of a  
diagnostic report card. The Vehicle Health  
Report contains valuable information, for  
example:  
Report Terms and Conditions, and Privacy  
Statement) for more information.  
Vehicle diagnostic information.  
Scheduled maintenance.  
Open recalls and Field Service Actions.  
Items noted during vehicle inspections  
by your authorized dealer that still need  
servicing.  
Making a Report  
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