Roadside Emergencies for Your Ford Focus 4 Door Second Generation (2004-2010)

Roadside Emergencies  
ROADSIDE ASSISTANCE  
Getting roadside assistance  
To fully assist you should you have a vehicle concern, Ford Motor  
Company offers a complimentary roadside assistance program. This  
program is separate from the New Vehicle Limited Warranty. The service  
is available:  
24–hours, seven days a week  
for the period of five years or 60,000 miles (100,000 km), whichever  
occurs first on Ford and Mercury vehicles, and six years or  
70,000 miles (110,000 km) on Lincoln vehicles.  
Roadside assistance will cover:  
a flat tire change with a good spare (except Ford GT which has a tire  
inflation kit)  
battery jump start  
lock-out assistance (key replacement cost is the customer’s  
responsibility)  
fuel delivery – Independent Service Contractors, if not prohibited by  
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of  
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel  
delivery service is limited to two no-charge occurrences within a  
12-month period.  
winch out – available within 100 feet (30.5 meters) of a paved or  
county maintained road, no recoveries.  
towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized  
dealer within 35 miles (56.3 km) of the disablement location or to the  
nearest authorized dealer. If a member requests to be towed to an  
authorized dealer more than 35 miles (56.3 km) from the disablement  
location, the member shall be responsible for any mileage costs in  
excess of 35 miles (56.3 km).  
Trailers shall be covered up to $100 if the disabled eligible vehicle  
requires service at the nearest authorized dealer. If the trailer is disabled,  
but the towing vehicle is operational, the trailer does not qualify for any  
roadside services.  
Canadian customers refer to your Customer Information Guide  
for information on:  
coverage period  
exact fuel amounts  
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Roadside Emergencies  
towing of your disabled vehicle  
emergency travel expense reimbursement  
travel planning benefits  
Using roadside assistance  
Complete the roadside assistance identification card and place it in your  
wallet for quick reference. In the United States, this card is found in the  
Owner Guide portfolio in the glove compartment. In Canada, the card is  
found in the Customer Information Guide in the glove compartment.  
U.S. Ford or Mercury vehicle customers who require roadside assistance,  
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.  
Canadian customers who require roadside assistance, call 1–800–665–2006.  
If you need to arrange roadside assistance for yourself, Ford Motor  
Company will reimburse a reasonable amount. To obtain reimbursement  
information, U.S. Ford or Mercury vehicles customers call 1–800–241–3673;  
Lincoln vehicle customers call 1–800–521–4140.  
Canadian customers who need to obtain reimbursement information, call  
1–800–665–2006.  
Roadside coverage beyond basic warranty  
In the United States, you may purchase additional roadside assistance  
coverage beyond this period through the Ford Auto Club by contacting  
your authorized dealer.  
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you  
may purchase extended coverage prior to your Basic Warranty’s Roadside  
Assistance expiring. For more information and enrollment, contact  
HAZARD FLASHER CONTROL  
The hazard flasher is located  
between the center air registers  
above the radio. The hazard flashers  
will operate whether the ignition is  
off or on.  
Push in the flasher control and all  
front and rear direction signals will flash. Press the flasher control again  
to turn them off. Use it when your vehicle is disabled and is creating a  
safety hazard for other motorists.  
Note: With extended use, the flasher may run down your battery.  
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FUEL PUMP SHUT-OFF SWITCH  
This device stops the electric fuel pump from sending fuel to the engine  
when your vehicle has had a substantial jolt.  
After an accident, if the engine cranks but does not start, this switch  
may have been activated.  
This switch is located in the front  
passenger’s footwell, behind the kick  
panel access cover.  
To reset the switch:  
1. Turn the ignition OFF.  
2. Check the fuel system for leaks.  
3. If no leaks are apparent, reset the  
switch by pushing in on the reset  
button.  
4. Turn the ignition ON.  
5. Wait a few seconds and return the key to OFF.  
6. Make another check for leaks.  
FUSES AND RELAYS  
Fuses  
If electrical components in the  
vehicle are not working, a fuse may  
have blown. Blown fuses are  
identified by a broken wire within  
the fuse. Check the appropriate  
15  
fuses before replacing any electrical  
components.  
Note: Always replace a fuse with one that has the specified amperage  
rating. Using a fuse with a higher amperage rating can cause severe wire  
damage and could start a fire.  
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Standard fuse amperage rating and color  
COLOR  
Cartridge  
maxi  
fuses  
Fuse  
rating  
Mini  
fuses  
Standard  
fuses  
Maxi  
fuses  
Fuse link  
cartridge  
2A  
3A  
4A  
Grey  
Violet  
Pink  
Tan  
Grey  
Violet  
Pink  
Tan  
5A  
7.5A  
10A  
15A  
20A  
25A  
30A  
40A  
50A  
60A  
70A  
80A  
Brown  
Red  
Brown  
Red  
Yellow  
Green  
Orange  
Red  
Blue  
Tan  
Natural  
Blue  
Pink  
Green  
Red  
Yellow  
Blue  
Pink  
Green  
Red  
Yellow  
Brown  
Black  
Blue  
Yellow  
Natural  
Green  
Blue  
Yellow  
Natural  
Green  
Black  
Passenger compartment fuse panel  
The fuse panel is located below and to the left of the steering wheel by  
the brake pedal. Remove the CD stowage box to access the fuses.  
To remove a fuse, use the fuse puller tool provided on the power  
distribution box cover located in the engine compartment.  
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The fuses are coded as follows.  
Fuse/Relay  
Location  
R17  
Fuse Amp  
Rating  
Passenger Compartment Fuse  
Panel Description  
Starter relay  
R18  
Not used  
R19  
Not used  
R20  
Not used  
R21  
R22  
Daytime running lamps  
Not used  
R23  
Not used  
R24  
Not used  
R25  
30  
31  
32  
Rear defrost/Heated mirror relay  
Parking lamps  
Radio  
10A  
20A  
15A  
Turn signal (GEM)  
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Fuse/Relay  
Location  
Fuse Amp  
Rating  
20A  
20A  
7.5A  
7.5A  
Passenger Compartment Fuse  
Panel Description  
Sunroof  
33  
34  
35  
36  
Horn  
A/C switch, Instrument cluster  
Interior lamps, Power mirrors  
Not used  
37  
38  
Not used  
39  
2A  
PCM relay coil  
40  
41  
25A  
Rear defroster  
Not used  
42  
43  
44  
45  
10A  
15A  
15A  
7.5A  
Stop lamps, Shift interlock  
Rear wiper, Sunroof (ignition)  
Daytime Running Lamps (DRL)  
Recirculated air, Air conditioning  
Not used  
46  
47  
48  
49  
20A  
10A  
7.5A  
Cigar lighter/Power point  
Data link connector  
Heated mirror, Heated backlite  
indicator  
50  
10A  
Back- up lamps (automatic  
transaxle only)  
51  
52  
53  
7.5A  
15A  
10A  
Front passenger sensing system  
Heated seats  
Back-up lamps (manual transaxle  
only), Speed control  
Rear power windows  
Front power windows  
Front wipers  
Radio and cluster (accessory)  
Not used  
Light switch (headlamps)  
Air bag module  
54  
55  
56  
57  
58  
59  
60  
25A  
25A  
20A  
7.5A  
7.5A  
7.5A  
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Fuse/Relay  
Location  
Fuse Amp  
Rating  
7.5A  
Passenger Compartment Fuse  
Panel Description  
PATS modules, Instrument cluster  
Radio (Start)  
61  
62  
63  
7.5A  
20A  
Power locks (GEM)  
Note: Fuse 63 is located on the back of the fuse panel. See your  
authorized dealer for service of this fuse.  
Power distribution box  
The power distribution box is located in the engine compartment. The  
power distribution box contains high-current fuses that protect your  
vehicle’s main electrical systems from overloads.  
Always disconnect the battery before servicing high current  
fuses.  
To reduce risk of electrical shock, always replace the cover to  
the Power Distribution Box before reconnecting the battery or  
refilling fluid reservoirs.  
If the battery has been disconnected and reconnected, refer to the  
Battery section of the Maintenance and Specifications chapter.  
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To remove a fuse, use the fuse puller tool provided on the power  
distribution box cover.  
The high-current fuses are coded as follows:  
Fuse/Relay  
Location  
1
Fuse Amp  
Rating  
40A  
Power Distribution Box  
Description  
Main power supply (to passenger  
compartment fuse panel)  
Not used  
Not used  
Air pump motor (PZEV engine  
only)  
2
3
4
30A  
5
30A  
Anti-lock Brake System (ABS)  
(pumps)  
6
7
50A  
40A  
Engine cooling fan (Primary fuse)  
Main power supply (to passenger  
compartment fuse panel)  
Ignition switch, Starter solenoid  
Engine management  
8
9
30A  
20A  
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Fuse/Relay  
Location  
Fuse Amp  
Rating  
1A  
Power Distribution Box  
Description  
Battery voltage sense  
Subwoofer  
Fuel pump motor  
Anti-lock Brake System (ABS)  
(valves)  
10  
11  
12  
13  
30A  
15A  
20A  
14  
15  
16  
17  
18  
10A  
10A  
15A  
Not used  
Not used  
Low beam (left-hand side)  
Low beam (right-hand side)  
Heated Exhaust Gas Oxygen  
(HEGO) sensors  
Heater blower motor  
Engine module (KAP)  
A/C  
Low beams  
High beams, Fog lamps  
Not used  
Not used  
Not used  
Not used  
ABS module  
Speed control  
Ignition relay  
High beam relay, Fog lamps relay  
Cooling fan (high-speed)  
Cooling fan (low-speed)  
A/C relay  
Low beams relay  
Fuel pump relay  
Engine management relay  
Cooling fan relay  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
R1  
R2  
R3  
R4  
R5  
R6  
R7  
R8  
R9  
40A  
10A  
10A  
20A  
15A  
1A  
10A  
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Fuse/Relay  
Location  
R10  
Fuse Amp  
Rating  
Power Distribution Box  
Description  
Cooling fan relay  
Not used  
R11  
R12  
Not used  
R13  
Not used  
R14  
Not used  
R15  
R16  
Air pump motor relay  
Not used  
D1  
Not used  
D2  
Not used  
D3  
D4  
A/C clutch diode  
Not used  
CHANGING A FLAT TIRE  
If you get a flat tire while driving:  
do not brake heavily.  
gradually decrease the vehicle’s speed.  
hold the steering wheel firmly.  
slowly move to a safe place on the side of the road.  
The use of tire sealants may damage your tires.  
Dissimilar spare tire/wheel information  
Failure to follow these guidelines could result in an increased  
risk of loss of vehicle control, injury or death.  
If you have a dissimilar spare tire/wheel, then it is intended for  
temporary use only. This means that if you need to use it, you should  
replace it as soon as possible with a road tire/wheel that is the same size  
and type as the road tires and wheels that were originally provided by  
Ford. If the dissimilar spare tire or wheel is damaged, it should be  
replaced rather than repaired.  
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A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that  
is different in brand, size or appearance from the road tires and wheels  
and can be one of three types:  
1. T-type mini-spare: This spare tire begins with the letter “T” for tire  
size and may have “Temporary Use Only” molded in the sidewall  
2. Full-size dissimilar spare with label on wheel: This spare tire has  
a label on the wheel that states: “THIS TIRE AND WHEEL FOR  
TEMPORARY USE ONLY”  
When driving with one of the dissimilar spare tires listed above, do not:  
Exceed 50 mph (80 km/h)  
Load the vehicle beyond maximum vehicle load rating listed on the  
Safety Compliance Label  
Tow a trailer  
Use snow chains on the end of the vehicle with the dissimilar spare tire  
Use more than one dissimilar spare tire at a time  
Use commercial car washing equipment  
Try to repair the dissimilar spare tire  
Use of one of the dissimilar spare tires listed above at any one wheel  
location can lead to impairment of the following:  
Handling, stability and braking performance  
Comfort and noise  
Ground clearance and parking at curbs  
Winter weather driving capability  
Wet weather driving capability  
For vehicles equipped with 4WD, it is not recommended that the vehicle  
be operated in 4WD modes with a temporary emergency spare tire. If  
4WD operation is necessary, do not operate above speeds of 10 mph  
(16 km/h) or for distances above 50 miles (80 km).  
3. Full-size dissimilar spare without label on wheel  
When driving with the full-size dissimilar spare tire/wheel, do not:  
Exceed 70 mph (113 km/h)  
Use more than one dissimilar spare tire/wheel at a time  
Use commercial car washing equipment  
Use snow chains on the end of the vehicle with the dissimilar spare  
tire/wheel  
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The usage of a full-size dissimilar spare tire/wheel can lead to  
impairment of the following:  
Handling, stability and braking performance  
Comfort and noise  
Ground clearance and parking at curbs  
Winter weather driving capability  
Wet weather driving capability  
All-Wheel driving capability (if applicable)  
Load leveling adjustment (if applicable)  
When driving with the full-size dissimilar spare tire/wheel additional  
caution should be given to:  
Towing a trailer  
Driving vehicles equipped with a camper body  
Driving vehicles with a load on the cargo rack  
Drive cautiously when using a full-size dissimilar spare tire/wheel and  
seek service as soon as possible.  
Tire change procedure  
1. Park on a level surface, activate  
hazard flashers and set the parking  
brake.  
When one of the front wheels is off the ground, the transaxle  
alone will not prevent the vehicle from moving or slipping off the  
jack, even if the vehicle is in P (Park) (automatic transaxle) or R  
(Reverse) (manual transaxle).  
To help prevent the vehicle from moving when you change a tire,  
be sure the parking brake is set, then block (in both directions)  
the wheel that is diagonally opposite (other side and end of the  
vehicle) to the tire being changed.  
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If the vehicle slips off the jack, you or someone else could be  
seriously injured.  
2. Place gearshift lever in P (Park) (automatic transaxle) or R (Reverse)  
(manual transaxle), turn engine OFF, and block the diagonally opposite  
wheel.  
3. Remove the spare tire and jack by  
turning their tie-down bolts  
counterclockwise. The lug wrench is  
located in a bag next to the spare  
tire (3–door and 5–door models) or  
on top of the spare tire (sedan and  
wagon models).  
4. On 3–door models, unsnap and  
remove the access door (if  
equipped) to access the proper  
jacking points.  
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5. If equipped with a 6–spoke wheel  
cover that’s bolted on, remove the  
four plastic nuts by turning  
counterclockwise 1/4 turn for access  
to the lug nuts.  
Note: To avoid damage to the wheel  
cover, the 6–spoke wheel cover  
cannot be removed until the tire is  
off the vehicle.  
6. Loosen each wheel lug nut  
one-half turn counterclockwise but  
do not remove them until the wheel  
is raised off the ground.  
7. The vehicle jacking points are  
depicted on the yellow warning label  
on the jack shown here. Depending  
on which tire is to be changed,  
locate the jack at the half-moon  
cutout located approximately  
six inches (15 cm) from the front  
wheel opening (1) or approximately  
15 inches (38 cm) from the rear  
wheel opening (2).  
Jack at the specified locations  
to avoid damage to the vehicle.  
8. Remove the lug nuts with the lug wrench.  
9. Replace the flat tire with the spare tire, making sure the valve stem is  
facing outward. Reinstall the lug nuts until the wheel is snug against the  
hub. Do not fully tighten the lug nuts until the wheel has been lowered.  
10. Lower the wheel by turning the jack handle counterclockwise.  
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11. Remove the jack and fully  
tighten the lug nuts in the order  
shown. Refer to Wheel lug nut  
torque specifications later in this  
chapter for the proper lug nut  
torque specification.  
1
3
4
12. Put flat tire, jack and lug wrench  
away. Make sure the jack is fastened  
so it does not rattle when you drive.  
Unblock the wheels.  
2
WHEEL LUG NUT TORQUE SPECIFICATIONS  
Retighten the lug nuts to the specified torque at 500 miles (800 km)  
after any wheel disturbance (tire rotation, changing a flat tire, wheel  
removal, etc.).  
Bolt size  
Wheel lug nut torque*  
lb.ft.  
100  
Nm  
M12 x 1.5  
133  
* Torque specifications are for nut and bolt threads free of dirt and  
rust. Use only Ford recommended replacement fasteners.  
When a wheel is installed, always remove any corrosion, dirt or  
foreign materials present on the mounting surfaces of the wheel  
or the surface of the wheel hub, brake drum or brake disc that  
contacts the wheel. Ensure that any fasteners that attach the rotor to  
the hub are secured so they do not interfere with the mounting  
surfaces of the wheel. Installing wheels without correct metal-to-metal  
contact at the wheel mounting surfaces can cause the wheel nuts to  
loosen and the wheel to come off while the vehicle is in motion,  
resulting in loss of control.  
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JUMP STARTING  
The gases around the battery can explode if exposed to flames,  
sparks, or lit cigarettes. An explosion could result in injury or  
vehicle damage.  
Batteries contain sulfuric acid which can burn skin, eyes and  
clothing, if contacted.  
Do not attempt to push-start your automatic transmission  
vehicle. Automatic transmissions do not have push-start  
capability. Attempting to push-start a vehicle with an automatic  
transmission may cause transmission damage.  
Preparing your vehicle  
When the battery is disconnected or a new battery is installed, the  
automatic transmission must relearn its shift strategy. As a result, the  
transmission may have firm and/or soft shifts. This operation is  
considered normal and will not affect function or durability of the  
transmission. Over time, the adaptive learning process will fully update  
transmission operation.  
1. Use only a 12–volt supply to start your vehicle.  
2. Do not disconnect the battery of the disabled vehicle as this could  
damage the vehicle’s electrical system.  
3. Park the booster vehicle close to the hood of the disabled vehicle  
making sure the two vehicles do not touch. Set the parking brake on  
both vehicles and stay clear of the engine cooling fan and other moving  
parts.  
4. Check all battery terminals and remove any excessive corrosion before  
you attach the battery cables. Ensure that vent caps are tight and level.  
5. Turn the heater fan on in both vehicles to protect from any electrical  
surges. Turn all other accessories off.  
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Connecting the jumper cables  
1. Connect the positive (+) jumper cable to the positive (+) terminal of  
the discharged battery.  
Note: In the illustrations, lightning bolts are used to designate the  
assisting (boosting) battery.  
2. Connect the other end of the positive (+) cable to the positive (+)  
terminal of the assisting battery.  
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3. Connect the negative (-) cable to the negative (-) terminal of the  
assisting battery.  
4. Make the final connection of the negative (-) cable to an exposed  
metal part of the stalled vehicle’s engine, away from the battery and the  
carburetor/fuel injection system. Do not use fuel lines, engine rocker  
covers or the intake manifold as grounding points.  
Do not connect the end of the second cable to the negative (-)  
terminal of the battery to be jumped. A spark may cause an  
explosion of the gases that surround the battery.  
5. Ensure that the cables are clear of fan blades, belts, moving parts of  
both engines, or any fuel delivery system parts.  
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Jump starting  
1. Start the engine of the booster vehicle and run the engine at  
moderately increased speed.  
2. Start the engine of the disabled vehicle.  
3. Once the disabled vehicle has been started, run both engines for an  
additional three minutes before disconnecting the jumper cables.  
Removing the jumper cables  
Remove the jumper cables in the reverse order that they were  
connected.  
1. Remove the jumper cable from the ground metal surface.  
Note: In the illustrations, lightning bolts are used to designate the  
assisting (boosting) battery.  
2. Remove the jumper cable on the negative (-) connection of the  
booster vehicle’s battery.  
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3. Remove the jumper cable from the positive (+) terminal of the booster  
vehicle’s battery.  
4. Remove the jumper cable from the positive (+) terminal of the  
disabled vehicle’s battery.  
After the disabled vehicle has been started and the jumper cables  
removed, allow it to idle for several minutes so the engine computer can  
relearn its idle conditions.  
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WRECKER TOWING  
If you need to have your vehicle towed, contact a professional towing  
service or, if you are a member of a roadside assistance program, your  
roadside assistance service provider.  
It is recommended that your vehicle be towed with a wheel lift or flatbed  
equipment. Do not tow with a slingbelt. Ford Motor Company has not  
approved a slingbelt towing procedure.  
If your vehicle is to be towed from the rear using wheel lift equipment,  
the front wheels (drive wheels) must be placed on a dolly to prevent  
damage to the transmission.  
If the vehicle is towed by other means or incorrectly, vehicle  
damage may occur.  
Ford Motor Company produces a towing manual for all authorized tow  
truck operators. Have your tow truck operator refer to this manual for  
proper hook-up and towing procedures for your vehicle.  
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