Roadside Emergencies -> ROADSIDE ASSISTANCE for Your Ford Focus 4 Door Second Generation (2004-2010)

Roadside Emergencies  
ROADSIDE ASSISTANCE  
Getting roadside assistance  
To fully assist you should you have a vehicle concern, Ford Motor  
Company offers a complimentary roadside assistance program. This  
program is separate from the New Vehicle Limited Warranty. The service  
is available:  
24–hours, seven days a week  
for the period of five years or 60,000 miles (100,000 km), whichever  
occurs first on Ford and Mercury vehicles, and six years or  
70,000 miles (110,000 km) on Lincoln vehicles.  
Roadside assistance will cover:  
a flat tire change with a good spare (except Ford GT which has a tire  
inflation kit)  
battery jump start  
lock-out assistance (key replacement cost is the customer’s  
responsibility)  
fuel delivery – Independent Service Contractors, if not prohibited by  
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of  
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel  
delivery service is limited to two no-charge occurrences within a  
12-month period.  
winch out – available within 100 feet (30.5 meters) of a paved or  
county maintained road, no recoveries.  
towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized  
dealer within 35 miles (56.3 km) of the disablement location or to the  
nearest authorized dealer. If a member requests to be towed to an  
authorized dealer more than 35 miles (56.3 km) from the disablement  
location, the member shall be responsible for any mileage costs in  
excess of 35 miles (56.3 km).  
Trailers shall be covered up to $100 if the disabled eligible vehicle  
requires service at the nearest authorized dealer. If the trailer is disabled,  
but the towing vehicle is operational, the trailer does not qualify for any  
roadside services.  
Canadian customers refer to your Customer Information Guide  
for information on:  
coverage period  
exact fuel amounts  
151  
2007 Focus (foc)  
Owners Guide (post-2002-fmt)  
USA (fus)  
Roadside Emergencies  
towing of your disabled vehicle  
emergency travel expense reimbursement  
travel planning benefits  
Using roadside assistance  
Complete the roadside assistance identification card and place it in your  
wallet for quick reference. In the United States, this card is found in the  
Owner Guide portfolio in the glove compartment. In Canada, the card is  
found in the Customer Information Guide in the glove compartment.  
U.S. Ford or Mercury vehicle customers who require roadside assistance,  
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.  
Canadian customers who require roadside assistance, call 1–800–665–2006.  
If you need to arrange roadside assistance for yourself, Ford Motor  
Company will reimburse a reasonable amount. To obtain reimbursement  
information, U.S. Ford or Mercury vehicles customers call 1–800–241–3673;  
Lincoln vehicle customers call 1–800–521–4140.  
Canadian customers who need to obtain reimbursement information, call  
1–800–665–2006.  
Roadside coverage beyond basic warranty  
In the United States, you may purchase additional roadside assistance  
coverage beyond this period through the Ford Auto Club by contacting  
your authorized dealer.  
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you  
may purchase extended coverage prior to your Basic Warranty’s Roadside  
Assistance expiring. For more information and enrollment, contact  
HAZARD FLASHER CONTROL  
The hazard flasher is located  
between the center air registers  
above the radio. The hazard flashers  
will operate whether the ignition is  
off or on.  
Push in the flasher control and all  
front and rear direction signals will flash. Press the flasher control again  
to turn them off. Use it when your vehicle is disabled and is creating a  
safety hazard for other motorists.  
Note: With extended use, the flasher may run down your battery.  
152  
2007 Focus (foc)  
Owners Guide (post-2002-fmt)  
USA (fus)