SYNC? 3 -> Navigation for Your Ford Fusion 4 Door Second Generation (2013-2020)

SYNC3  
4. Confirm that the six-digit number  
appearing on your phone matches the  
six-digit number on the touchscreen.  
PHONE  
WARNING  
5. The touchscreen indicates when the  
pairing is successful.  
Driving while distracted can result in  
loss of vehicle control, crash and  
6. Your phone may prompt you to give  
the system permission to access  
information. To check your phones  
compatibility, see your phones manual  
or visit the website.  
injury. We strongly recommend that  
you use extreme caution when using any  
device that may take your focus off the  
road. Your primary responsibility is the safe  
operation of your vehicle. We recommend  
against the use of any hand-held device  
while driving and encourage the use of  
voice-operated systems when possible.  
Make sure you are aware of all applicable  
local laws that may affect the use of  
electronic devices while driving.  
Alternatively, to add a phone, select:  
Menu Item  
Add Phone  
Then select:  
Hands-free calling is one of the main  
features of the system. Once you pair your  
cell phone, you can access many options  
using the touchscreen or voice commands.  
While the system supports a variety of  
features, many are dependent on your cell  
phones functionality.  
Discover Other Bluetooth Devices  
1. Follow the on-screen instructions.  
2. Select your phone's name when it  
appears on the touchscreen.  
3. Confirm that the six-digit number  
appearing on your phone matches the  
six-digit number on the touchscreen.  
Pairing Your Cell Phone for the  
First Time  
4. The touchscreen indicates when the  
pairing is successful.  
Pair your Bluetooth-enabled phone with  
the system before using the functions in  
hands-free mode.  
5. Your phone may prompt you to give  
the system permission to access  
information. To check your phones  
compatibility, see your phones manual  
or visit the website.  
Switch on Bluetooth on your device to  
begin pairing. See your phones manual if  
necessary.  
At a minimum, most cell phones with  
Bluetooth wireless technology support the  
following functions:  
To add a phone, select:  
Menu Item  
Answering an incoming call.  
Ending a call.  
Add Phone  
Dialing a number.  
1. Follow the on-screen instructions.  
Call waiting notification.  
Caller identification.  
2. A prompt alerts you to search for the  
system on your phone.  
3. Select your vehicle's make and model  
as it displays on your phone.  
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SYNC3  
Other features, such as text messaging  
using Bluetooth and automatic phonebook  
download, are phone-dependent features.  
Websites  
To check your phones compatibility,  
see your phones manual or visit the  
website:  
Phone Menu  
This menu becomes available after pairing  
a phone.  
Websites  
owner.ford.com  
E205447  
Item  
Menu Item  
Action and Description  
A
Recent Call Displays your recent calls.  
List You can place a call by selecting an entry from this list.  
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SYNC3  
Item  
Menu Item  
Action and Description  
You can also sort the calls by selecting the drop down menu at  
the top of the screen. You can choose:  
All  
Incoming  
Outgoing  
Missed  
B
Contacts  
All of your contacts from your phone display in alphabetical  
order.  
A-Z Jump  
Selecting this button allows  
you to choose a specific letter  
to view.  
C
Phone  
Settings  
Displays the name of your phone and takes you to the phone  
settings options.  
From this menu, you can pair subsequent devices, set ring tones  
and alerts. See Settings (page 381).  
D
E
Text  
Messages  
Displays all recent text messages.  
Phone  
Keypad  
Use this keypad to dial in a phone number.  
Use the backspace button to delete numbers.  
Call  
Press this button to begin a  
call.  
F
Do Not  
Disturb  
Touch this button to send all calls directly to your voicemail.  
Calls are rejected if you do not have voicemail set up on your  
phone. New text message notifications are not displayed on the  
screen and all ringtones and alerts are set to silent.  
Users with phones having voice services  
may see a button to access the feature.  
For example, iPhone users see a Siri button.  
A press and hold of the voice button on the  
steering wheel also accesses this feature.  
Note: Certain features are  
speed-dependent and not available when  
your vehicle is moving.  
Making Calls  
There are many ways to make calls from  
the SYNC 3 system, including using voice  
commands. See Using Voice  
Recognition (page 349). You can use the  
touchscreen to place calls as well.  
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SYNC3  
To call a number in your contacts,  
select:  
To accept the call, select:  
Menu Item  
Menu Item  
Contacts  
Action and Description  
Accept  
You can then select the  
name of the contact you  
want to call. Any numbers  
stored for that contact  
display along with any  
stored contact photos. You  
can then select the  
Note: You can also accept the call by  
pressing the phone button on the steering  
wheel.  
To reject the call, select:  
Menu Item  
number that you want to  
call. The system begins the  
call.  
Reject  
Note: You can also reject the call by  
pressing the phone button on the steering  
wheel.  
To call a number from your recent calls,  
select:  
Ignore the call by doing nothing. SYNC 3  
logs it as a missed call.  
Menu Item  
Action and Description  
Recent Call You can then select an  
entry that you want to call.  
The system begins the call.  
During a Phone Call  
List  
During a phone call, the contacts name  
and number display on the screen along  
with the call duration.  
To call a number that is not stored in  
your phone, select:  
The phone status items are also visible:  
Signal Strength.  
Battery.  
Menu Item  
Action and Description  
Phone  
Keypad  
Select the digits of the  
number you wish to call.  
911 Assist (United States and Canada  
only). See Settings (page 381).  
Call  
The system begins the call.  
You can select any of the following during  
an active phone call:  
Pressing the backspace button deletes the  
last digit you typed.  
Receiving Calls  
During an incoming call, an audible tone  
sounds. Caller information appears in the  
display if it is available.  
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SYNC3  
Item  
Item  
End Call  
Privacy  
Transfer the call to  
the cell phone or  
back to SYNC 3.  
Immediately end a  
phone call. You can  
also press the  
button on the  
Text Messaging  
steering wheel.  
Note: Downloading and sending text  
messages using Bluetooth are cell  
phone-dependent features.  
Keypad  
Mute  
Press this to access  
the phone keypad.  
You can switch the  
microphone off so  
the caller does not  
hear you.  
Note: Certain features in text messaging  
are speed-dependent and not available  
when your vehicle is traveling at speeds over  
3 mph (5 km/h).  
Receiving a Text Message  
When a new message arrives, an audible tone sounds and the screen displays a  
pop-up with the caller name and ID, if supported byyour cell phone. You can select:  
Menu Item  
Action and Description  
Have SYNC 3 read the message to you.  
View the text on the touchscreen.  
To call the sender.  
Hear It  
View  
Call  
Reply  
You can select from 15 preset messages. Press the message  
that you would like to use and confirm to send the message.  
SYNC 3 confirms when the message is sent successfully.  
Close  
To exit the screen.  
Apple CarPlay and Android Auto disable  
some SYNC 3 features.  
Smartphone Connectivity(IfEquipped)  
Most Apple CarPlay and Android Auto  
features use mobile data.  
SYNC 3 allows you to use Apple CarPlay  
and Android Auto to access your phone.  
When you use Apple CarPlay or Android  
Auto, you can:  
Apple CarPlay  
Apple CarPlay requires an iPhone 5 or  
newer with iOS 7.1 or newer. Updating to  
the latest iOS version is recommended.  
Make calls.  
Send and receive messages.  
Listen to music.  
1. Plug your phone into a USB port. See  
USB Port (page 298).  
Use your phone's voice assistant.  
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