Get SYNC? 3 -> Settings Guide for Ford Fusion 4 Door Second Generation (2013-2020)

SYNC™ 3

Map coverage includes the USA (including

Puerto Rico and the US Virgin Islands),

Canada and Mexico.

SiriusXM Traffic and Travel Link

SiriusXM Traffic and Travel Link is available

on vehicles equipped with navigation and

only in select markets. You must activate

and subscribe to receive SiriusXM Traffic

and Travel Link information. It helps you

locate the best gas prices, find movie

listings, get current traffic alerts, view the

weather map, get accurate ski conditions

and see current sports scores. See Apps

(page 378).

APPS

The system enables voice, steering wheel,

and touch screen control of SYNC 3

AppLink enabled smartphone apps.

Once an app is running through AppLink,

you can control main features of the app

through voice commands and steering

wheel controls.

The system calculates a reasonable

efficient route based on available speed

limits, traffic, and road conditions. You may

know a local short cut that is more efficient

at a given time than the route provided by

SYNC 3, but you should expect a slight

difference in minutes or miles with the

SYNC 3 route.

Note: Available AppLink enabled apps will

vary by market.

Note: You must pair and connect your

smartphone via Bluetooth to SYNC 3 to

access AppLink.

Note: iPhone users need to connect the

phone to the USB port.

Navigation Map Updates

Annual navigation map updates are

available for purchase through your

dealership, by calling 1-866-462-8837 in

the United States and Canada or

01-800-557-5539 in Mexico. You can also

visit:

Note: For information on available apps,

supported smartphone devices and

troubleshooting tips please visit:

Websites

owner.ford.com

www.syncmyride.ca

www.syncmaroute.ca

Website

www.navigation.com/sync

Note: Make sure you have an active account

for the app that you have downloaded.

Some apps will work automatically with no

setup. Other apps will want you to configure

your personal settings and personalize your

experience by creating stations or

You need to specify the make and model

of your vehicle to determine if there is an

update available.

HERE is the digital map provider for the

navigation application. If you find map data

errors, you may report them directly to

HERE by going to

favorites.We recommend you do this at

home or outside of your vehicle.

www.here.com/mapcreator. HERE

evaluates all reported map errors and

responds with the result of their

investigation by e-mail.

Note: We encourage you to review the

smartphone app’s terms of service and

privacy policies because Ford is not

responsible for your app or its use of data.

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SYNC™ 3

Note: AppLink is a native SYNC system

Note: You must enable mobile apps for

each connected device the first time you

select a mobile app using the system.

feature. Accessing mobile apps through

AppLink is only possible when Android Auto

or Apple CarPlay are disabled. Some apps

may only be accessible in the car through

AppLink and others only through Android

Auto or Apple CarPlay. Please refer to the

Smartphone Connectivity information to

disable Android Auto or Apple CarPlay.

Note: Ford reserves the right to limit

functionality or deactivate mobile apps at

any time.

Note: Standard data rates apply. Ford is

not responsible for any additional charges

you may receive from your service provider,

when your vehicle sends or receives data

through the connected device. This includes

any additional charges incurred due to

driving in areas when roaming out of a home

network.

Note: In order to use an app with SYNC 3,

the app needs to be running in the

background of your phone. If you shut down

the app on your phone, it shuts down the

app on SYNC 3 as well.

Note: If a SYNC 3 AppLink compatible app

is not shown in the Apps Domain, make sure

the required app is running on the mobile

device.

You can enable and disable apps through

settings. See Settings (page 381).

App Permissions

The system organizes the aFpp

Menu Item

Action and Descrip-

tion

permissions into groups. You can grant

these group permissions individually. You

can change a permission group status any

time when not driving, by using the settings

menu. While in the settings menu, you can

also see the data included in each group.

Connect Mobile

Apps

SYNC 3 will search

and connect to

compatible app(s)

running on your

mobile device.

When you launch an app using SYNC 3,

the system may ask you to grant certain

permissions, for example Vehicle

Enabling SYNC 3 Mobile Apps

information, Driving characteristics, GPS

and Speed, and/or Push notifications. You

can enable all groups or none of them

during the initial app permissions prompts.

The settings menu offers individual group

permission control.

In order to enable mobile apps, SYNC 3

requires user consent to send and receive

app authorization information and updates

using the data plan associated with the

connected device.

The connected device sends data to Ford

in the United States. The information is

encrypted and includes your VIN, SYNC 3

module number, odometer, usage

statistics and debugging information. We

retain this data for only as long as

necessary to provide this service,

troubleshoot, and improve products and

services and to offer you products and

services that may interest you where

allowed by law.

Note: You are only prompted to grant

permissions the first time you use an app

with SYNC 3.

Note: If you disable group permissions,

apps will still be enabled to work with SYNC

3 unless you deactivate All Apps in the

settings menu.

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SYNC™ 3

Note: In order to use SiriusXM Traffic and

SiriusXM Traffic and Travel Link(If

Travel Link, your vehicle must have

navigation.

Equipped)

WARNING

Note: A paid subscription is required to

access and use these features. Go to

www.siriusxm.com/travellink for more

information.

Driving while distracted can result in

loss of vehicle control, crash and

injury. We strongly recommend that

you use extreme caution when using any

device that may take your focus off the

road. Your primary responsibility is the safe

operation of your vehicle. We recommend

against the use of any hand-held device

while driving and encourage the use of

voice-operated systems when possible.

Make sure you are aware of all applicable

local laws that may affect the use of

electronic devices while driving.

Note: Visit www.siriusxm.com/traffic and

click on Coverage map and details for a

complete listing of all traffic areas covered

by SiriusXM Traffic and Travel Link.

Note: Neither Sirius nor Ford is responsible

for any errors or inaccuracies in the SiriusXM

Traffic and Travel Link services or its use in

vehicles.

When you subscribe to SiriusXM Traffic

and Travel Link, it can help you locate the

best gas prices, find movie listings, get

current traffic alerts, view the current

weather map, get accurate ski conditions

and see scores to current sports games.

Note: SiriusXM Traffic and Travel Link may

not be available in all markets.

Menu Item

Action and Description

Traffic on Route

Traffic Nearby

Touch these buttons to identify traffic incidents on your route,

near your vehicle’s current location or near any of your favorite

places, if programmed.

Fuel Prices

Movie Listings

Weather

Touch this button to view fuel prices at stations close to your

vehicle’s location or on an active navigation route.

Touch this button to view nearby movie theaters and their

show times, if available.

Touch this button to view the nearby weather, current weather,

or the five-day forecast for the chosen area.

Map

Select to see the weather map,

which can show storms, radar

information, charts and winds.

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SYNC™ 3

Menu Item

Action and Description

Area

Select to choose from a listing of

weather locations.

Sports Info

Touch this button to view scores and schedules from a variety

of sports. You can also save up to 10 favorite teams for easier

access. The score automatically refreshes when a game is in

progress.

Ski Conditions

Touch this button to view ski conditions for a specific area.

Sound

SETTINGS

Pressing this button allows you to adjust

the following:

Under this menu, you can access and

adjust the settings for many of the system

features. To access additional settings,

swipe the screen left or right.

Sound Settings

Reset All

Treble

Returns Treble, Midrange, and Bass sound settings to factory levels.

Adjusts the high frequency level.

Midrange

Bass

Adjusts the middle frequency level.

Adjusts the low frequency level.

Balance / Fade

Adjusts the sound ratio from side to side or front to back.

Speed

Compensated

Vol.

Adjusts the amount the audio system volume increases with speed,

or turns the feature off.

Occupancy Mode Optimizes the sound based on the location of the listeners.

Sound Settings

Stereo

Surround

Your vehicle might not have all of these features.

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SYNC™ 3

device is the active audio source. Pressing

the button allows you to access the

following options for active devices only.

Media Player

This button is available when a media

device such as a Bluetooth Stereo or USB

Menu Item

Action and Description

Podcast Speed

For some USB devices, SYNC 3 can adjust the playback speed of

podcasts. When a podcast is playing, you can choose:

Slower

Normal

Faster

Audiobook Speed For some USB devices, SYNC 3 can adjust the playback speed of

audiobooks. When an audiobook is playing, you can choose:

Slower

Normal

Faster

Cover Art Priority Media Player

Cover art displays from your device’s music

files. If no cover art for the files exists on the

device, then the Gracenote Database provides

cover art.

Gracenote®

The Gracenote Database supplied cover art is

used for your music files. This overrides any

cover art from your device.

Gracenote®

Management

Switches on and off Gracenote® to provide metadata information

such as genre, artist, album.

Gracenote®Data- This allows you to view the version level of the Gracenote Database.

base Info

Device Informa-

tion

This allows you to view the manufacturer and model number of your

media device.

Update Media

Index

Erase the stored in media information in order to re-index.

You can adjust the following features:

Clock

To adjust the time, select the up and down

arrows on either side of the screen. The

arrows on the left adjust the hour and

arrows on the right adjust the minute. You

can then select AM or PM.

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SYNC™ 3

Menu Item

Action and Description

Select how time displays.

Clock Format

Auto Time Zone

Update

When active, the clock adjusts to time zone changes.

This feature is only available in vehicles with navigation.

Reset Clock to

GPS Time

When selected, the vehicle clock resets to GPS satellite time.

Bluetooth

The system automatically saves any

updates you make to the settings.

Pressing this button allows you to access

the following:

Menu Item

Action

Bluetooth

Turning Bluetooth off disconnects all devices and does not permit

new connections.

3. Select your vehicle's make and model

as it displays on your phone.

You must activate Bluetooth to pair a

Bluetooth-enabled device.

4. Confirm that the six-digit number

appearing on your phone matches the

six-digit number on the touchscreen.

The processes of pairing a Bluetooth

device is the same as pairing a phone. See

Pairing a Device in Phone settings for how

to pair a device and the available options.

5. The touchscreen indicates when the

pairing is successful.

Phone

6. Your phone may prompt you to give

the system permission to access

information. To check your phone’s

compatibility, see your phone’s manual

or visit the website.

Pair your Bluetooth-enabled phone with

the system before using the functions in

hands-free mode.

Switch on Bluetooth on your device to

begin pairing. See your phone’s manual if

necessary.

Alternatively, to add a phone, select:

Menu Item

To add a phone, select:

Menu Item

Add Phone

Then select:

Add Phone

Discover Other Bluetooth Devices

1. Follow the on-screen instructions.

2. A prompt alerts you to search for the

system on your phone.

2. Select your phone's name when it

appears on the touchscreen.

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SYNC™ 3

3. Confirm that the six-digit number

appearing on your phone matches the

six-digit number on the touchscreen.

To check your phone’s compatibility,

see your phone’s manual or visit the

website:

4. The touchscreen indicates when the

pairing is successful.

Website

5. Your phone may prompt you to give

the system permission to access

information. To check your phone’s

compatibility, see your phone’s manual

or visit the website.

owner.ford.com

www.syncmyride.ca

www.syncmaroute.ca

Once you have paired a device you can

adjust the following options.

Other features, such as text messaging

using Bluetooth and automatic phonebook

download, are phone-dependent features.

Menu Item

Action and Description

View Devices

You can then select:

Add a Bluetooth You can add a Bluetooth-enabled device by following the steps in

Device the previous table.

You can select a phone by touching the name of the phone on the screen. You then

have the following options:

Connect

Depending on the status of the device, you can select either of these

options to interact with the selected device.

Disconnect

Make Primary

Delete

Allows you to select this device to be your preferred device.

Removes the selected device from the system.

Pressing the info icon next to the device

name allows you to see phone and device

information

Menu Item

Action and Description

Manage Contacts

You can then select:

Auto-Download Enable this option to have SYNC 3 periodically re-download your

Contacts

phonebook to keep your contact list up to date.

Sort By:

Choose how you would like the system to display your contacts. You

can choose:

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SYNC™ 3

Menu Item

Action and Description

First Name

Last Name

Re-download

Contacts

Select this option to re-download your contact list manually.

Delete Contacts Select this option to delete the in vehicle contact list. Deleting the

in vehicle list does not erase the contact list on the connected phone.

Menu Item

Action and Description

Set Phone Ringtone

You can then select:

No Ringtone

No sound plays when a call comes to your phone.

Use Phone Ring- The currently selected ringtone on your phone plays when you receive

a call. This option may not be available for all phones. If this option

is available, it is the default setting.

tone

You can also select one of the three available ringers.

Menu Item

Action and Description

Text Messaging

You can then select:

No Alert

(Silence)

No sound plays when a message comes to your phone.

You can select one of the three available notification sounds.

Voice Readout

When enabled, a voice prompt alerts you when you receive a new

message.

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SYNC™ 3

You can enable and disable the following options as well:

Menu Item

Action and Description

Mute Audio in

Privacy

When enabled, vehicle audio (such as radio or apps) is muted for the

duration of the phone call even when the phone call is in privacy.

Roaming

Warning

When enabled, an alert displays that your phone is roaming when

you attempt to place a call.

Low Battery

Notification

When enabled, a message displays when the battery on your phone

is running low.

Select this button to modify the on or off

setting for this feature. If the mobile

phone’s contacts have been downloaded,

911 Assist

Note: This service is only available in the

United States and Canada.

you can adjust the following option:

Menu Item

Action and Description

Set Emergency You can select up to two numbers from your mobile device's phone-

Contacts

book as emergency contacts for quick access at the end of the 911

Assist call process.

Radio

This button is available if a Radio source

such as AM or FM is the active media

source. Pressing the button allows you to

access the following features:

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SYNC™ 3

Menu Item

FM HD Radio

AM HD Radio

Action and Description

Activation of this feature allows you to listen to HD radio broadcasts.

(Dependent on

current radio

source, If Avail-

able)

Radio Text

This feature is available when FM Radio is your active media source.

Activate this feature to have the system display radio text.

Autoset Presets Refresh

(AST)

Selecting this option stores the six strongest stations in your current

location to the last preset bank of the currently tuned source.

Navigation

You can adjust many of the Navigation

preferences by selecting the following

menus.

Map Preferences

Menu Item

Action and Description

Map Preferences

Then select any of the following:

3D City Model

Breadcrumbs

POI Icons

When this option is active, the system shows 3D renderings of build-

ings.

When enabled, your vehicle’s previously traveled route displays with

white dots.

Enable this feature to display up to 3 POI icons on the navigation map.

A rest area POI icon may display on the map regardless of this setting.

Once this feature is activated you can select Select POIs

the icons you want displayed by selecting:

Incident Map

Icons

This menu allows you to choose which incident icons you would like

to have displayed on the navigation map.

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SYNC™ 3

Route Preferences

Menu Item

Second Level Messages, Actions and Descriptions

Route Preferences

Then select any of the following:

Preferred Route Choose to have the system display your chosen route type.

Shortest

Fastest

Eco

Always Use ___ Bypass route selection in destination programming. The system only

Route

calculates one route based on your preferred route setting.

When activated, the system uses your selected route type to calculate

only one route to the desired destination.

Use HOV Lanes The system selects High Occupancy Vehicle or car pool lanes when

providing route guidance.

Automatically

Find Parking

The system searches for and displays available parking locations as

you approach your destination.

Eco Time

Penalty

Select a level of cost for the calculated Eco Route. The higher the

setting, the longer the time allotment is for the route.

Dynamic Route Enable or disable considering traffic information when planning a

Guidance

route. The system can find a faster route based on heavy traffic flow

information or detect a Road Closed incident and find a detour route

if possible.

Avoid Freeways If selected, SYNC 3 avoids freeways when computing a navigation

route.

Avoid Toll

Roads

If selected, SYNC 3 avoids Toll Roads when computing a navigation

route.

Avoid

Ferries/Car

Trains

If selected, SYNC 3 avoids the use of Ferries or Trains when computing

a navigation route.

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SYNC™ 3

Navigation Preferences

Menu Item

Action and Description

Navigation Preferences

Guidance

Prompts

You can adjust how the system provides prompts.

Then select any of the following:

Voice and Tones A tone sounds followed by voice instructions.

Voice Only

Tones Only

Only voice instructions are given.

Only a tone sounds to prompt you.

Note: All Mobile Apps may not be

compatible with the system.

Mobile Apps

Note: Standard data rates will apply. Ford

is not responsible for any additional charges

you may receive from your service provider,

when your vehicle sends or receives data

through the connected device. This includes

any additional charges incurred due to

driving in areas when roaming out of a home

network.

You can enable the control of compatible

mobile apps running on your Bluetooth or

USB device on SYNC 3. In order to enable

mobile apps, SYNC 3 requires user consent

to send and receive app authorization

information and updates using the data

plan associated with the connected device.

The connected devices sends data to Ford

in the United States. The encrypted

information includes your VIN, SYNC 3

module number, anonymous usage

statistics and debugging information.

Updates may take place automatically.

Menu Item

Action and Description

Mobile Apps

Enable or disable the use of mobile apps on SYNC 3.

Disabling mobile apps in the settings menu disables automatic

updates and the use of mobile apps on SYNC 3.

You can view the status of mobile app permissions in the settings

menu.

Once Mobile Apps is enabled, you have the following options:

Update Mobile

Apps

This provides information on the current state of available app

updates.

There are three possible statuses:

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SYNC™ 3

Menu Item

Action and Description

Update Needed

Up-To-Date

Updating Mobile Apps…

The system has

detected a new app

requiring authoriza-

tion or a general

permissions update is

required.

No update is The system is trying to receive

required.

an update.

Request Update

Select this button if an

update is required and you

want to request this update

manually. For example, when

your mobile device is

connected to a Wi-Fi hotspot,

select:

Request Update

All Apps

Grant or deny permissions to all apps at once.

There may also Grant or deny an individual app particular permissions. App permis-

be SYNC 3

sions are organized into groups. By pressing the info book icon, you

can see which signals are included in each group.

enabled apps

listed under

these options.

Note: Ford is not responsible or liable for

any damages or loss of privacy relating to

usage of an app, or dissemination of any

vehicle data that you approve Ford to

provide to an app.

General

Access and adjust the system settings,

voice features, as well as phone, navigation

and wireless settings.

Menu Item

Language

Select to have the touchscreen display in English,

Spanish or French.

Distance

Select to display units in kilometers or miles.

Select to display units in Celsius or Fahrenheit.

Temperature

Touch Screen Beep

Select to have the system beep to confirm choices

made through the touchscreen.

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SYNC™ 3

Menu Item

Automatic System Updates

When you activate this option, the system automatic-

ally updates when you have an available Internet

connection through a Wi-Fi network or mobile

connection.

About SYNC

Information pertaining to the system and its software.

Documentation of the software license for the system.

Software Licenses

Master Reset

Select to restore factory defaults. This erases all

personal settings and personal data.

Wi-Fi

You can adjust the following:

Menu Item

Action and Description

Wi-Fi

Enable this option to connect to Wi-Fi for SYNC 3 vehicle software

updates.

Available

Networks

This provides you with a list of available Wi-Fi networks within range.

Clicking on a network from the list allows you to connect or disconnect

from that network. The system may require a security code to

connect.

When you click the information button next to a network, more

information about the network displays such as the signal strength,

connection status and security type.

Wi-Fi Available

Notifications

The system alerts you when your vehicle is parked and a Wi-Fi

network is within range if SYNC is not already connected.

Vehicle

Ambient Lighting (If Equipped)

Note: Your vehicle may not have all of

these features.

Tap a color once to active ambient lighting.

This sets the color to the highest intensity.

You can select the following features to

update their settings.

You can drag the colors up and down to

increase or decrease the intensity.

To switch ambient lighting off, press the

active color once or drag the active color

all the way down to zero intensity.

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SYNC™ 3

Door Keypad Code

enter the five-digit factory set code. You

can find this code on the owner's wallet

card in the glove box or from your

authorized dealer.

Select this button to add or erase a

personal door keypad code. To add or

erase a personal code, you first need to

Camera Settings

To make adjustments using the touchscreen, select:

Message

Action and Description

Camera Settings

Then select from the following:

Rear Camera

Delay

You can enable or disable this option using the slider.

You can find more information on the rear-view camera system in the parking aids chapter

of your owner manual.

Onboard Modem Serial Number (ESN)

Selecting this button on the settings menu

shows you the ESN number for your

system. You need this number for certain

registrations such as Satellite Radio.

Display

To make adjustments using the touchscreen, select:

Menu Item

Action and Description

Display Off

The screen goes black and does not display anything. To switch the

screen back on, simply tap the screen.

Brightness

Mode

Make the screen display brighter or dimmer.

You can select:

Auto

The screen automatically switches between day and

night modes based on the outside light level.

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SYNC? 3 -> Settings for Your Ford Fusion 4 Door Second Generation (2013-2020)

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