2019-2024 Ford Puma SUV Doors and Locks User Manual
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Doors and Locks for Your Ford Puma SUV 2019-2024

Doors and LocksOPERATING THE DOORSFROM OUTSIDE YOURVEHICLEUNLOCKING AND LOCKING THEDOORS USING THE REMOTECONTROLYou can only use the remote control whenyour vehicle is the DoorsPress the button to unlock allE267112doors.E2439492. Fully insert the key blade into the keyLocking the Doorsslot.3. Gently pull the lock cylinder cap towardPress the button to lock allyou to release . One short flash of theE267111turn signal lamps confirms that4. Insert the key blade into the lockyour vehicle has : For more information on operatingLocking the Doorsthe doors from outside your vehicle SeeKeyless Entry (page 71).Turn the top of the key toward the front ofyour AND LOCKING THEUnlocking the Driver DoorDOORS USING THE KEY BLADETurn the top of the key toward the rear ofRemoving the Lock Cylinder Capyour vehicle.1.Release the key blade from the remoteNote: If the child safety locks are on andcontrol. See Removing the Keyyou pull the interior handle, you only switchBlade (page 50).off the emergency locking, not the childsafety lock. You can only open the doorsusing the external door handle.64Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and Locks
OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
E267112
doors.
E243949
2. Fully insert the key blade into the key
Locking the Doors
slot.
3. Gently pull the lock cylinder cap toward
Press the button to lock all
you to release it.
doors. One short flash of the
E267111
turn signal lamps confirms that
4. Insert the key blade into the lock
your vehicle has locked.
cylinder.
Note: For more information on operating
Locking the Doors
the doors from outside your vehicle See
Keyless Entry (page 71).
Turn the top of the key toward the front of
your vehicle.
UNLOCKING AND LOCKING THE
Unlocking the Driver Door
DOORS USING THE KEY BLADE
Turn the top of the key toward the rear of
Removing the Lock Cylinder Cap
your vehicle.
1.
Release the key blade from the remote
Note: If the child safety locks are on and
control. See Removing the Key
you pull the interior handle, you only switch
Blade (page 50).
off the emergency locking, not the child
safety lock. You can only open the doors
using the external door handle.
64
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and LocksReinstalling the Lock Cylinder CapDOUBLE LOCKING THE DOORSUSING THE KEY BLADEWARNING: Do not use doublelocking when passengers or animals areinside your vehicle. The doors cannot beunlocked or opened from the inside whendouble locking is a theft protection featurethat prevents someone from opening thedoors from the inside. You can only doublelock the doors if all the doors are the lock cylinder cap. See1. Place the cap over the lock and Locking the Doors2. Push the cap forward until it clicks intoUsing the Key Blade (page 64).place. Make sure you have properly2. Turn the top of the key toward the frontinstalled the cap by trying to move itof your vehicle twice within .3. Reinstall the lock cylinder LOCKING THE DOORSUSING THE REMOTE CONTROLWARNING: Do not use doublelocking when passengers or animals areinside your vehicle. The doors cannot beunlocked or opened from the inside whendouble locking is a theft protection featurethat prevents someone from opening thedoors from the inside. You can only doublelock the doors if all the doors are the button twice withinthree seconds. Three shortE267111flashes of the directionindicators confirm that your vehicle hasdouble locked.65Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and Locks
Reinstalling the Lock Cylinder Cap
DOUBLE LOCKING THE DOORS
USING THE KEY BLADE
WARNING: Do not use double
locking when passengers or animals are
inside your vehicle. The doors cannot be
unlocked or opened from the inside when
double locked.
Double locking is a theft protection feature
that prevents someone from opening the
doors from the inside. You can only double
lock the doors if all the doors are closed.
E244050
1.
Remove the lock cylinder cap. See
1. Place the cap over the lock cylinder.
Unlocking and Locking the Doors
2. Push the cap forward until it clicks into
Using the Key Blade (page 64).
place. Make sure you have properly
2. Turn the top of the key toward the front
installed the cap by trying to move it
of your vehicle twice within three
rearward.
seconds.
3. Reinstall the lock cylinder cap.
DOUBLE LOCKING THE DOORS
USING THE REMOTE CONTROL
WARNING: Do not use double
locking when passengers or animals are
inside your vehicle. The doors cannot be
unlocked or opened from the inside when
double locked.
Double locking is a theft protection feature
that prevents someone from opening the
doors from the inside. You can only double
lock the doors if all the doors are closed.
Press the button twice within
three seconds. Three short
E267111
flashes of the direction
indicators confirm that your vehicle has
double locked.
65
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and LocksINDIVIDUALLY UNLOCKING ANDOPERATING THE DOORSLOCKING THE DOORS USING THEFROM INSIDE YOUR VEHICLEKEY BLADELocking the DoorsUNLOCKING AND LOCKING THEDOORS USING THE CENTRALLOCKINGThe power door lock control is on the the button to unlock the button to lock alldoors.E267111Note: The central locking only operates ifthe front doors are fully THEUNLOCKING FUNCTION -VEHICLES WITH: 4.2 INCHINSTRUMENT CLUSTERE112203DISPLAY SCREEN/SYNC 2.5If the central locking function does notoperate, individually lock the doors usingYou can program the unlocking functionthe key in the position that only the driver door -Hand SidePress and hold the unlock and lock buttonson the remote control simultaneously forTurn counterclockwise to least four seconds with the ignition direction indicators flash twice toRight-Hand Sideconfirm the clockwise to return to the original unlocking function,repeat the the DoorsIf the central locking function does notoperate, unlock the driver door and thenindividually unlock all other doors bypulling the interior door : When the doors have been unlockedusing this method, the doors must beindividually locked until the central lockingfunction has been repaired.66Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and Locks
INDIVIDUALLY UNLOCKING AND
OPERATING THE DOORS
LOCKING THE DOORS USING THE
FROM INSIDE YOUR VEHICLE
KEY BLADE
Locking the Doors
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the driver
door.
Press the button to unlock all
E267112
doors.
Press the button to lock all
doors.
E267111
Note: The central locking only operates if
the front doors are fully closed.
REPROGRAMMING THE
UNLOCKING FUNCTION -
VEHICLES WITH: 4.2 INCH
INSTRUMENT CLUSTER
E112203
DISPLAY SCREEN/SYNC 2.5
If the central locking function does not
operate, individually lock the doors using
You can program the unlocking function
the key in the position shown.
so that only the driver door unlocks.
Left-Hand Side
Press and hold the unlock and lock buttons
on the remote control simultaneously for
Turn counterclockwise to lock.
at least four seconds with the ignition off.
The direction indicators flash twice to
Right-Hand Side
confirm the change.
Turn clockwise to lock.
To return to the original unlocking function,
repeat the process.
Unlocking the Doors
If the central locking function does not
operate, unlock the driver door and then
individually unlock all other doors by
pulling the interior door handles.
Note: When the doors have been unlocked
using this method, the doors must be
individually locked until the central locking
function has been repaired.
66
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and LocksIf you program the unlocking function soTo return to the original unlocking function,that only the driver door unlocks, therepeat the occurs:If you program the unlocking function so• If you unlock the driver door first, allthat only the driver door unlocks, theother doors remain locked. You canfollowing occurs:unlock all of the other doors from inside• If you unlock the driver door first, allyour vehicle using the power door lockother doors remain locked. You cancontrol on the driver door. Doors canunlock all of the other doors from insidebe individually unlocked by pulling theyour vehicle using the power door lockinterior door handles on those on the driver door. Doors can• If you press the unlocking button on thebe individually unlocked by pulling theremote control once, only the driverinterior door handles on those unlocks. Press the unlocking• If you press the unlocking button on thebutton on the remote control twiceremote control once, only the driverwithin three seconds to unlock alldoor unlocks. Press the on the remote control twice• If you unlock any other door first, allwithin three seconds to unlock allother doors and the liftgate can also change between the• If you unlock any other door first, allunlocking modes in the informationother doors and the liftgate can also change between the information display controlsunlocking modes in the informationon the steering wheel, select .2.Select Vehicle settings.1.Press the menu button on the steeringwheel to enter the information menu.4.Select Unlocking.2.Select Settings.5.Select All doors or Driver's door.3.Select Vehicle.4.Select FUNCTION -6.Select All doors or Driver's WITH: 12.3 INCHINSTRUMENT CLUSTERREPROGRAMMING THEDISPLAY SCREEN/SYNC 2.5UNLOCKING FUNCTION -VEHICLES WITH: SYNC
Doors and Locks
If you program the unlocking function so
To return to the original unlocking function,
that only the driver door unlocks, the
repeat the process.
following occurs:
If you program the unlocking function so
• If you unlock the driver door first, all
that only the driver door unlocks, the
other doors remain locked. You can
following occurs:
unlock all of the other doors from inside
• If you unlock the driver door first, all
your vehicle using the power door lock
other doors remain locked. You can
control on the driver door. Doors can
unlock all of the other doors from inside
be individually unlocked by pulling the
your vehicle using the power door lock
interior door handles on those doors.
control on the driver door. Doors can
• If you press the unlocking button on the
be individually unlocked by pulling the
remote control once, only the driver
interior door handles on those doors.
door unlocks. Press the unlocking
• If you press the unlocking button on the
button on the remote control twice
remote control once, only the driver
within three seconds to unlock all
door unlocks. Press the unlocking
doors.
button on the remote control twice
• If you unlock any other door first, all
within three seconds to unlock all
other doors and the liftgate unlock.
doors.
You can also change between the
• If you unlock any other door first, all
unlocking modes in the information
other doors and the liftgate unlock.
display.
You can also change between the
1.
Using the information display controls
unlocking modes in the information
on the steering wheel, select Settings.
display.
2.
Select Vehicle settings.
1.
Press the menu button on the steering
wheel to enter the information display
3.
Select Locks.
main menu.
4.
Select Unlocking.
2.
Select Settings.
5.
Select All doors or Driver's door.
3.
Select Vehicle.
4.
Select Locks.
REPROGRAMMING THE
5.
Select Unlocking.
UNLOCKING FUNCTION -
6.
Select All doors or Driver's door.
VEHICLES WITH: 12.3 INCH
INSTRUMENT CLUSTER
REPROGRAMMING THE
DISPLAY SCREEN/SYNC 2.5
UNLOCKING FUNCTION -
VEHICLES WITH: SYNC 3
You can program the unlocking function
so that only the driver door unlocks.
You can program the unlocking function
Press and hold the unlock and lock buttons
so that only the driver door unlocks.
on the remote control simultaneously for
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
67
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and LocksPress and hold the unlock and lock buttonsDOOR LOCK SWITCHon the remote control simultaneously forINHIBITORat least four seconds with the ignition direction indicators flash twice toconfirm the DOES THE DOOR LOCKSWITCH INHIBITOR WORKTo return to the original unlocking function,repeat the door lock switch inhibitor is a theftIf you program the unlocking function soprotection feature that prevents someonethat only the driver door unlocks, theunlocking the vehicle from inside using thefollowing occurs:power door lock control switch.• If you unlock the driver door first, allWhen you lock your vehicle with theother doors remain locked. You canremote control, the power door lockunlock all of the other doors from insidecontrol switch does no longer operate afteryour vehicle using the power door lock20 on the driver door. Doors canNote: You must unlock your vehicle withbe individually unlocked by pulling thethe remote control, or switch the ignition on,interior door handles on those restore the power door lock control• If you press the unlocking button on theswitch control once, only the driverdoor unlocks. Press the unlockingAUTOUNLOCKbutton on the remote control twicewithin three seconds to unlock IS AUTOUNLOCK• If you unlock any other door first, allother doors and the liftgate is a feature that centrallyunlocks the vehicle doors when yourYou can also change between thevehicle comes to a stop and you open theunlocking modes in the informationdriver .1.Press Settings on the unlocks all the doors after:3.Press Locks.1.The vehicle speed exceeds 20 km/ Unlocking.(12 mph).5.Press a setting.2. Your vehicle comes to a stop.3. You open the driver : Autounlock operates for only 10minutes after the ignition is switched off.68Puma (CF7) Vehicles Built From: 27-03-2023, CG3833
Doors and Locks
Press and hold the unlock and lock buttons
DOOR LOCK SWITCH
on the remote control simultaneously for
INHIBITOR
at least four seconds with the ignition off.
The direction indicators flash twice to
confirm the change.
HOW DOES THE DOOR LOCK
SWITCH INHIBITOR WORK
To return to the original unlocking function,
repeat the process.
The door lock switch inhibitor is a theft
If you program the unlocking function so
protection feature that prevents someone
that only the driver door unlocks, the
unlocking the vehicle from inside using the
following occurs:
power door lock control switch.
• If you unlock the driver door first, all
When you lock your vehicle with the
other doors remain locked. You can
remote control, the power door lock
unlock all of the other doors from inside
control switch does no longer operate after
your vehicle using the power door lock
20 seconds.
control on the driver door. Doors can
Note: You must unlock your vehicle with
be individually unlocked by pulling the
the remote control, or switch the ignition on,
interior door handles on those doors.
to restore the power door lock control
• If you press the unlocking button on the
switch function.
remote control once, only the driver
door unlocks. Press the unlocking
AUTOUNLOCK
button on the remote control twice
within three seconds to unlock all
doors.
WHAT IS AUTOUNLOCK
• If you unlock any other door first, all
other doors and the liftgate unlock.
Autounlock is a feature that centrally
unlocks the vehicle doors when your
You can also change between the
vehicle comes to a stop and you open the
unlocking modes in the information
driver door.
display.
1.
Press Settings on the touchscreen.
AUTOUNLOCK REQUIREMENTS
2.
Press Vehicle.
Autounlock unlocks all the doors after:
3.
Press Locks.
1.
The vehicle speed exceeds 20 km/h
4.
Press Unlocking.
(12 mph).
5.
Press a setting.
2. Your vehicle comes to a stop.
3. You open the driver door.
Note: Autounlock operates for only 10
minutes after the ignition is switched off.
68
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and LocksSWITCHING AUTOUNLOCK ONHOW DOES MISLOCK WORKAND OFF - VEHICLES WITH: 4.2The horn sounds when you press the lockINCH INSTRUMENT CLUSTERbutton on the remote control and a doorDISPLAY SCREEN/SYNC 2.5is open.1.Using the information display controlson the steering wheel, select LIMITATIONS -VEHICLES WITHOUT: ANTI-THEFT2. Select Vehicle 3. Select Locks.4. Switch Auto unlock on or you press the lock button once, thedirection indicators do not flash if any dooror the liftgate is AUTOUNLOCK ONAND OFF - VEHICLES WITH: 12.3If you switch mislock off, the horn does notINCH INSTRUMENT CLUSTERsound if you press the lock button on theDISPLAY SCREEN/SYNC 2.5remote control when a door is open.1.Press the menu button on the steeringMISLOCK LIMITATIONS -wheel to enter the information displayVEHICLES WITH: ANTI-THEFTmain 2. Select you press the lock button once, the3. Select indicators do not flash if:4. Select Locks.• Any door or the liftgate is open.5. Switch Auto unlock on or off.• The hood is you switch mislock off, the horn does notSWITCHING AUTOUNLOCK ONsound if you press the lock button on theAND OFF - VEHICLES WITH: SYNCremote control when a door is open.31.Press Settings on the MISLOCK ON ANDOFF - VEHICLES WITH: 4.2 CLUSTER 2.54.Switch Auto Unlock on or off.1.Using the information display controlson the steering wheel, select 2. Select Vehicle settings.3. Select IS MISLOCK4. Switch Mislock chirp on or is a locking feature that warns youif your vehicle has not locked.69Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and Locks
SWITCHING AUTOUNLOCK ON
HOW DOES MISLOCK WORK
AND OFF - VEHICLES WITH: 4.2
The horn sounds when you press the lock
INCH INSTRUMENT CLUSTER
button on the remote control and a door
DISPLAY SCREEN/SYNC 2.5
is open.
1.
Using the information display controls
on the steering wheel, select Settings.
MISLOCK LIMITATIONS -
VEHICLES WITHOUT: ANTI-THEFT
2. Select Vehicle settings.
ALARM
3. Select Locks.
4. Switch Auto unlock on or off.
When you press the lock button once, the
direction indicators do not flash if any door
or the liftgate is open.
SWITCHING AUTOUNLOCK ON
AND OFF - VEHICLES WITH: 12.3
If you switch mislock off, the horn does not
INCH INSTRUMENT CLUSTER
sound if you press the lock button on the
DISPLAY SCREEN/SYNC 2.5
remote control when a door is open.
1.
Press the menu button on the steering
MISLOCK LIMITATIONS -
wheel to enter the information display
VEHICLES WITH: ANTI-THEFT
main menu.
ALARM
2. Select Settings.
When you press the lock button once, the
3. Select Vehicle.
direction indicators do not flash if:
4. Select Locks.
• Any door or the liftgate is open.
5. Switch Auto unlock on or off.
• The hood is open.
If you switch mislock off, the horn does not
SWITCHING AUTOUNLOCK ON
sound if you press the lock button on the
AND OFF - VEHICLES WITH: SYNC
remote control when a door is open.
3
1.
Press Settings on the touchscreen.
SWITCHING MISLOCK ON AND
OFF - VEHICLES WITH: 4.2 INCH
2.
Press Vehicle.
INSTRUMENT CLUSTER DISPLAY
3.
Press Locks.
SCREEN/SYNC 2.5
4.
Switch Auto Unlock on or off.
1.
Using the information display controls
on the steering wheel, select Settings.
MISLOCK
2. Select Vehicle settings.
3. Select Locks.
WHAT IS MISLOCK
4. Switch Mislock chirp on or off.
Mislock is a locking feature that warns you
if your vehicle has not locked.
69
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and LocksSWITCHING MISLOCK ON ANDDOOR LOCK INDICATORSOFF - VEHICLES WITH: 12.3 INCHINSTRUMENT CLUSTER DISPLAYAn LED on the power door lock controlSCREEN/SYNC 2.5illuminates when all doors are locked. Itremains on for up to five minutes after the menu button on the steeringswitch the ignition to enter the information displaymain AND LOCKS Vehicle.4.Select Ajar Audible Mislock chirp on or when any front door is not fullyclosed and your vehicle is MISLOCK ON ANDOFF - VEHICLES WITH: SYNC 3DOORS AND LOCKS –1.Press Settings on the AND LOCKS – Mislock Chirp on or Ajar Warning LampAUTORELOCKIlluminates when you switch theignition on and remains on if anyHOW DOES AUTORELOCK WORKE249859door or the hood is doors automatically relock if you donot open a door within 45 seconds ofunlocking the doors with the remotecontrol. The door locks and the alarmreturn to their previous AND LOCKS – INFORMATION MESSAGESMessageActionDriver door openDisplays if a door is open. Fully close the door openRear left door openRear right door openBonnet openDisplays if a hood is open. Fully close the hood.70Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing
Doors and Locks
SWITCHING MISLOCK ON AND
DOOR LOCK INDICATORS
OFF - VEHICLES WITH: 12.3 INCH
INSTRUMENT CLUSTER DISPLAY
An LED on the power door lock control
SCREEN/SYNC 2.5
illuminates when all doors are locked. It
remains on for up to five minutes after you
1.
Press the menu button on the steering
switch the ignition off.
wheel to enter the information display
main menu.
DOORS AND LOCKS AUDIBLE
2.
Select Settings.
WARNINGS
3.
Select Vehicle.
4.
Select Locks.
Door Ajar Audible Warning
5.
Switch Mislock chirp on or off.
Sounds when any front door is not fully
closed and your vehicle is moving.
SWITCHING MISLOCK ON AND
OFF - VEHICLES WITH: SYNC 3
DOORS AND LOCKS –
1.
Press Settings on the touchscreen.
TROUBLESHOOTING
2.
Press Vehicle.
DOORS AND LOCKS – WARNING
3.
Press Locks.
LAMPS
4.
Switch Mislock Chirp on or off.
Door Ajar Warning Lamp
AUTORELOCK
Illuminates when you switch the
ignition on and remains on if any
HOW DOES AUTORELOCK WORK
E249859
door or the hood is open.
The doors automatically relock if you do
not open a door within 45 seconds of
unlocking the doors with the remote
control. The door locks and the alarm
return to their previous state.
DOORS AND LOCKS – INFORMATION MESSAGES
Message
Action
Driver door open
Displays if a door is open. Fully close the door.
Passenger door open
Rear left door open
Rear right door open
Bonnet open
Displays if a hood is open. Fully close the hood.
70
Puma (CF7) Vehicles Built From: 27-03-2023, CG3833en enGBR, Edition date: 202301, First-Printing

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