2009-2015 Hyundai Ix35 SUV Specifications, Consumer information, Reporting safety defects -> REPORTING SAFETY DEFECTS User Manual
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Specifications, Consumer information, Reporting safety defects -> REPORTING SAFETY DEFECTS for Your Hyundai Ix35 SUV First Generation (2009-2015)

Specifications, Consumer information, Reporting safety defects  
REPORTING SAFETY DEFECTS BINDING ARBITRATION (U.S.A ONLY)  
If you believe that your vehicle has a  
defect which could cause a crash or  
could cause injury or death, you should  
immediately inform the National Highway  
Traffic Safety Administration (NHTSA) in  
addition to notifying HYUNDAI MOTOR  
AMERICA. If NHTSA receives similar  
complaints, it may open an investigation,  
and if it finds that a safety defect exists in  
a group of vehicles, it may order a recall  
and remedy campaign. However, NHTSA  
cannot become involved in individual  
problems between you, your dealer, or  
HYUNDAI MOTOR AMERICA.  
Any claim or dispute you may have relat-  
ed to your vehicle's warranty or the duties  
contemplated under the warranty, includ-  
ing claims related to the refund or partial  
refund of your vehicle's purchase price  
(excluding personal injury or product lia-  
bility claims), shall be resolved by binding  
arbitration. Binding arbitration shall be  
administered by and through the  
American Arbitration Association (AAA).  
This Binding Arbitration Agreement shall  
be governed by and interpreted under  
the Federal Arbitration Act, 9 U.S.C. sec-  
tions 1-16. Judgment upon any award  
may be entered in any court having juris-  
diction.  
You may revoke this Arbitration  
Agreement by (1) written notice or (2)  
electronic notice. Written notice must be  
delivered (via certified mail) to Hyundai  
Motor America, Attn: Consumer Affairs,  
10550 Talbert Avenue, P.O. Box 20849,  
Fountain Valley, CA 92728-0849.  
You will not be responsible for paying fil-  
ing and hearing fees above $275.00. All  
other arbitration costs shall be borne by  
Hyundai Motor America. You are not  
responsible to pay any of the costs  
Hyundai incurs.  
Electronic notice must be submitted at  
ranty-arbitration.hyundaiUSA.com.  
Notice must be received within 90 days  
after you purchase your vehicle.  
To contact NHTSA, you may call the  
Vehicle Safety Hotline toll-free at 1-888-  
327-4236 (TTY: 1-800-424-9153); go to  
Administrator, NHTSA 1200 New Jersey  
Ave SE West Building Washington, D.C.  
20590. You can also obtain other informa-  
tion about motor vehicle safety from  
This Binding Arbitration Agreement shall  
not deprive you of any remedies avail-  
able to you under applicable law. The  
parties are waiving their right to seek  
remedies in court, including the right to a  
jury trial.  
8 9  

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