Get What to do in an emergency Guide for Kia Sorento SUV Second Generation (2011-2015)

Road warning / 6-2

In case of an emergency while driving / 6-2

If the engine will not start / 6-3

Emergency starting / 6-4

If the engine overheats / 6-6

If you have a flat tire / 6-7

Towing / 6-16

What to do in an emergency

ROAD WARNING

F010100ASA

Hazard warning flasher

The hazard warning flasher serves as a

warning to other drivers to exercise

extreme caution when approaching,

overtaking, or passing your vehicle.

It should be used whenever emergency

repairs are being made or when the vehi-

cle is stopped near the edge of a road-

way.

Depress the flasher switch with the igni-

tion switch in any position. The flasher

switch is located in the center console

switch panel. All turn signal lights will

flash simultaneously.

• The hazard warning flasher operates

whether your vehicle is running or not.

• The turn signals do not work when the

hazard flasher is on.

• Care must be taken when using the

hazard warning flasher while the vehi-

cle is being towed.

F020100AUN-EU

If the engine stalls at a crossroad

or crossing

If the engine stalls at a crossroad or

crossing, set the shift lever in the N

(Neutral) position and then push the vehi-

cle to a safe place.

F020200AUN

If you have a flat tire while driving

If a tire goes flat while you are driving:

1.Take your foot off the accelerator pedal

and let the vehicle slow down while

driving straight ahead. Do not apply the

brakes immediately or attempt to pull

off the road as this may cause a loss of

control. When the vehicle has slowed

to such a speed that it is safe to do so,

brake carefully and pull off the road.

Drive off the road as far as possible

and park on a firm level ground. If you

are on a divided highway, do not park

in the median area between the two

traffic lanes.

IN CASE OF AN EMERGENCY

WHILE DRIVING

OXM049109

6 3

What to do in an emergency

2.When the vehicle is stopped, turn on

your emergency hazard flashers, set

the parking brake and put the transaxle

in P (Park, automatic transaxle) or

reverse (manual transaxle).

3.Have all passengers get out of the

vehicle. Be sure they all get out on the

side of the car that is away from traffic.

4.When changing a flat tire, follow the

instruction provided later in this sec-

tion.

F020300AUN

If the engine stalls while driving

1. Reduce your speed gradually, keeping

a straight line. Move cautiously off the

road to a safe place.

2. Turn on your emergency flashers.

3. Try to start the engine again. If your

vehicle will not start, contact an

authorized KIA dealer or seek other

qualified assistance.

F030100AAM

If engine doesn't turn over or

turns over slowly

1. If your car has an automatic transaxle,

be sure the shift lever is in N (Neutral)

or P (Park) and the emergency brake

is set.

2. Check the battery connections to be

sure they are clean and tight.

3. Turn on the interior light. If the light

dims or goes out when you operate the

starter, the battery is discharged.

4. Check the starter connections to be

sure they are securely tightened.

5. Do not push or pull the vehicle to start

it. See instructions for "Jump starting".

F030200AHM

If engine turns over normally but

does not start

1. Check the fuel level.

2. With the ignition switch in the LOCK

position, check all connectors at the

ignition coils and spark plugs.

Reconnect any that may be discon-

nected or loose.

3. Check the fuel line in the engine com-

partment.

4. If the engine still does not start, call an

authorized KIA dealer or seek other

qualified assistance.

IF THE ENGINE WILL NOT START

WARNING

If the engine will not start, do not

push or pull the vehicle to start it.

This could result in a collision or

cause other damage. In addition,

push or pull starting may cause the

catalytic converter to overload and

create a fire hazard.

What to do in an emergency

EMERGENCY STARTING

F040000AUN

Connect cables in numerical order and

disconnect in reverse order.

F040100AHM-U1

Jump starting

Jump starting can be dangerous if done

incorrectly. Therefore, to avoid harm to

yourself or damage to your vehicle or

battery, follow these jump starting proce-

dures. If in doubt, we strongly recom-

mend that you have a competent techni-

cian or towing service jump start your

vehicle.

CAUTION

Use only a 12-volt jumper system.

You can damage a 12-volt starting

motor, ignition system, and other

electrical parts beyond repair by

use of a 24-volt power supply (either

two 12-volt batteries in series or a

24-volt motor generator set).

WARNING - Battery

• Keep all flames or sparks away

from the battery. The battery pro-

duces hydrogen gas which may

explode if exposed to flame or

sparks.

If these instructions are not fol-

lowed exactly, serious personal

injury and damage to the vehicle

may occur! If you are not sure

how to follow this procedure,

seek qualified assistance.

Automobile batteries contain sul-

furic acid. This is poisonous and

highly corrosive. When jump

starting, wear protective glasses

and be careful not to get acid on

yourself, your clothing or on the

vehicle.

• Do not attempt to jump start the

vehicle if the discharged battery

is frozen or if the electrolyte level

is low; the battery may rupture or

explode.

WARNING - Battery

Never attempt to check the elec-

trolyte level of the battery as this

may cause the battery to rupture or

explode causing serious injury.

1VQA4001

Discharged

battery

Jumper Cables

Booster

battery

(-)

(+)

(-)

6 5

What to do in an emergency

F040101ASA

Jump starting procedure

1. Make sure the booster battery is 12-

volt and that its negative terminal is

grounded.

2. If the booster battery is in another

vehicle, do not allow the vehicles to

come in contact.

3. Turn off all unnecessary electrical

loads.

4. Connect the jumper cables in the exact

sequence shown in the illustration.

First connect one end of a jumper

cable to the positive terminal of the

discharged battery (1), then connect

the other end to the positive terminal

of the booster battery (2).

Proceed to connect one end of the

other jumper cable to the negative ter-

minal of the booster battery (3), then

the other end to a solid, stationary,

metallic point (for example, the engine

lifting bracket) away from the battery

(4). Do not connect it to or near any

part that moves when the engine is

cranked.

Do not allow the jumper cables to con-

tact anything except the correct battery

terminals or the correct ground. Do not

lean over the battery when making

connections.

5. Start the engine of the vehicle with the

booster battery and let it run at 2,000

rpm, then start the engine of the vehi-

cle with the discharged battery.

If the cause of your battery discharging is

not apparent, you should have your vehi-

cle checked by an authorized KIA dealer.

F040200AAM-EU

Push-starting

Vehicles equipped with automatic

transaxle and manual transaxle vehicles

equipped with clutch lock system cannot

be push-started.

Follow the directions in this section for

jump-starting.

CAUTION - Battery cables

Do not connect the jumper cable

from the negative terminal of the

booster battery to the negative ter-

minal of the discharged battery.

This can cause the discharged bat-

tery to overheat and crack, releas-

ing battery acid.

WARNING

Never tow a vehicle to start it

because the sudden surge forward

when the engine starts could cause

a collision with the tow vehicle.

What to do in an emergency

IF THE ENGINE OVERHEATS

F050000AAM

If your temperature gauge indicates over-

heating, you experience a loss of power,

or hear loud pinging or knocking, the

engine will probably be too hot. If this

happens, you should:

1. Pull off the road and stop as soon as it

is safe to do so.

2. Place the shift lever in P (Park, auto-

matic transaxle) or Neutral (manual

transaxle) and set the parking brake. If

the air conditioning is on, turn it off.

3. If engine coolant is running out under

the vehicle or steam is coming out

from underneath the hood, stop the

engine. Do not open the hood until the

coolant has stopped running or the

steaming has stopped. If there is no

visible loss of engine coolant and no

steam, leave the engine running and

check to be sure the engine cooling

fan is operating. If the fan is not run-

ning, turn the engine off.

4. Check to see if the water pump drive

belt is missing. If it is not missing,

check to see that it is tight. If the drive

belt seems to be satisfactory, check for

coolant leaking from the radiator,

hoses or under the vehicle. (If the air

conditioning had been in use, it is nor-

mal for cold water to be draining from

it when you stop).

5. If the water pump drive belt is broken

or engine coolant is leaking out, stop

the engine immediately and call the

nearest authorized KIA dealer for

assistance.

6.If you cannot find the cause of the

overheating, wait until the engine tem-

perature has returned to normal. Then,

if coolant has been lost, carefully add

coolant to the reservoir to bring the

fluid level in the reservoir up to the

halfway mark.

7.Proceed with caution, keeping alert for

further signs of overheating. If over-

heating happens again, call an author-

ized KIA dealer for assistance.

WARNING

While the engine is running, keep

hair, hands and clothing away from

moving parts such as the fan and

drive belts to prevent injury.

WARNING

Do not remove the radiator cap

when the engine is hot. This may

result in coolant being blown out of

the opening and cause serious

burns.

CAUTION

Serious loss of coolant indicates

there is a leak in the cooling system

and this should be checked as soon

as possible by an authorized KIA

dealer.

6 7

What to do in an emergency

IF YOU HAVE A FLAT TIRE

F070100AEN

Jack and tools

The jack, jack handle, wheel lug nut

wrench are stored in the luggage

compartment.

Pull up the luggage box cover to

reach this equipment.

(1) Jack handle

(2) Jack

(3) Wheel lug nut wrench

F070101AAM

Jacking instructions

The jack is provided for emergency

tire changing only.

To prevent the jack from “rattling”

while the vehicle is in motion, store it

properly.

Follow jacking instructions to reduce

the possibility of personal injury.

WARNING - Changing tires

• Never attempt vehicle repairs

in the traffic lanes of a public

road or highway.

• Always move the vehicle com-

pletely off the road and onto

the shoulder before trying to

change a tire. The jack should

be used on a firm level

ground. If you cannot find a

firm, level place off the road,

call a towing service company

for assistance.

• Be sure to use the correct

front and rear jacking posi-

tions on the vehicle; never

use the bumpers or any other

part of the vehicle for jack

support.

(Continued)

OXM069001

What to do in an emergency

Removing and storing the spare

tire

Your spare tire is stored underneath

your vehicle, directly below the cargo

area.

To remove the spare tire:

1. Open the tailgate.

2. Find the plastic hex bolt cover and

remove the cover with a flat head

object or coin.

3. Use the wheel lug nut wrench to

loosen the bolt enough to lower

the spare tire.

Turn the wrench counterclockwise

until the spare tire reaches the

ground.

(Continued)

• The vehicle can easily roll off

the jack causing serious

injury or death. No person

should place any portion of

their body under a vehicle that

is supported only by a jack;

use vehicle support stands.

• Do not start or run the engine

while the vehicle is on the

jack.

• Do not allow anyone to remain

in the vehicle while it is on the

jack.

• Make sure any children pres-

ent are in a secure place away

from the road and from the

vehicle to be raised with the

jack.

OXM069002 OXM069003

6 9

What to do in an emergency

4. After the spare tire reaches the

ground, continue to turn the

wrench counterclockwise, and

draw the spare tire outside. Never

rotate the wrench excessively, oth-

erwise the spare tire carrier may

be damaged.

5. Remove the retainer (1) from the

center of the spare tire.

To store the spare tire:

1. Lay the tire on the ground with the

valve stem facing up.

2. Place the wheel under the vehicle

and install the retainer (1) through

the wheel center.

3. Turn the wrench clockwise until it

clicks.

F070300AAM-EU-U1

Changing tires

1. Park on a level surface and apply

the parking brake firmly.

2. Place the transaxle shift lever in R

(Reverse) with manual transaxle or

P (Park) with automatic transaxle.

3. Activate the hazard warning flash-

er.

1VQA4022

OXM069005OXM069004

WARNING

Ensure the spare tire retainer is

properly aligned with the center

of the spare tire to prevent the

spare tire from “rattling”.

Otherwise, it may cause the

spare tire to fall off the carrier

and lead to an accident.

What to do in an emergency

106

4. Remove the wheel lug nut wrench,

jack, jack handle, and spare tire

from the vehicle.

5. Block both the front and rear of the

wheel that is diagonally opposite

from the jack position.

6. Loosen the wheel lug nuts coun-

terclockwise one turn each, but do

not remove any nut until the tire

has been raised off the ground.

WARNING -

Changing a tire

• To prevent vehicle movement

while changing a tire, always

set the parking brake fully,

and always block the wheel

diagonally opposite the wheel

being changed.

• We recommend that the

wheels of the vehicle be

blocked, and that no person

remain in a vehicle that is

being jacked.

1VQA4023 OXM069006

6 11

What to do in an emergency

7. Place the jack at the front or rear

jacking position closest to the tire

you are changing. Place the jack

at the designated locations under

the frame.

8. Insert the jack handle into the jack

and turn it clockwise, raising the

vehicle until the tire just clears the

ground. This measurement is

approximately 3 cm (1 in.).

Before removing the wheel lug

nuts, make sure the vehicle is sta-

ble and that there is no chance for

movement or slippage.

9. Loosen the wheel nuts and

remove them with your fingers.

Slide the wheel off the studs and

lay it flat so it cannot roll away. To

put the wheel on the hub, pick up

the spare tire, line up the holes

with the studs and slide the wheel

onto them. If this is difficult, tip the

wheel slightly and get the top hole

in the wheel lined up with the top

stud. Then jiggle the wheel back

and forth until the wheel can slide

over the other studs.

WARNING - Jack location

To reduce the possibility of

injury, be sure to use only the

jack provided with the vehicle

and in the correct jack position;

never use any other part of the

vehicle for jack support.

OCM054013 OAM069009

What to do in an emergency

126

10. To install the wheel, hold it on the

studs, put the wheel nuts on the

studs and tighten them finger

tight. Jiggle the tire to be sure it is

completely seated, then tighten

the nuts as much as possible

with your fingers again.

11. Insert the wrench into the jack

and lower the vehicle to the

ground by turning the wheel nut

wrench counterclockwise.

Then position the wrench as shown

in the drawing and tighten the wheel

nuts. Be sure the socket is seated

completely over the nut. Do not stand

on the wrench handle or use an

extension pipe over the wrench han-

dle. Go around the wheel tightening

every nut following the numerical

sequence shown in the image until

they are all tight. Then double-check

each nut for tightness. After changing

wheels, have an authorized KIA

dealer tighten the wheel nuts to their

proper torque as soon as possible.

Wheel nut tightening torque:

9~11 kg·m (65~79 lb·ft)

WARNING

Wheels may have sharp edges.

Handle them carefully to avoid

possible severe injury. Before

putting the wheel into place, be

sure that there is nothing on the

hub or wheel (such as mud, tar,

gravel, etc.) that prevents with

the wheel from fitting solidly

against the hub.

If there is, remove it. If the con-

tact of the mounting surface

between the wheel and hub is

not good, the wheel nuts could

come loose and cause the loss

of a wheel. Loss of a wheel may

result in loss of control of the

vehicle. This may cause serious

injury or death.

OUN047019

6 13

What to do in an emergency

If you have a tire gauge, remove the

valve cap and check the air pressure.

If the pressure is lower than recom-

mended, drive slowly to the nearest

service station and inflate to the cor-

rect pressure. If it is too high, adjust

it until it is correct. Always reinstall

the valve cap after checking or

adjusting the tire pressure. If the cap

is not replaced, dust and dirt may get

into the tire valve and air may leak

from the tire. If you lose a valve cap,

buy another and install it as soon as

possible.

After you have changed the wheels,

always secure the flat tire in its place

and return the jack and tools to their

proper storage locations.

To prevent the jack, jack handle,

wheel lug nut wrench and spare tire

from rattling while the vehicle is in

motion, store them properly.

CAUTION

Your vehicle has metric threads

on the wheel studs and nuts.

Make certain during wheel

removal that the same nuts that

were removed are reinstalled -

or, if replaced, that nuts with

metric threads and the same

chamfer configuration are used.

Installation of a non-metric

thread nut on a metric stud or

vice-versa will not secure the

wheel to the hub properly and

will damage the stud so that it

must be replaced.

Note that most lug nuts do not

have metric threads. Be sure to

use extreme care in checking

for thread style before installing

aftermarket lug nuts or wheels.

If in doubt, consult an author-

ized KIA dealer.

WARNING - Wheel studs

If the studs are damaged, they

may lose their ability to retain

the wheel.This could lead to the

loss of the wheel and a collision

resulting in serious injuries.

WARNING - Inadequate

spare tire pressure

Check the inflation pressures as

soon as possible after installing

the spare tire. Adjust it to the

specified pressure, if necessary.

Refer to “Tires and wheels” in

section 8.

What to do in an emergency

146

F070301AUN-EU

Important - use of compact spare tire

(if equipped)

Your vehicle is equipped with a com-

pact spare tire. This compact spare

tire takes up less space than a regu-

lar-size tire. This tire is smaller than a

conventional tire and is designed for

temporary use only.

The compact spare should be inflat-

ed to 420 kPa (60 psi).

✽✽

NOTICE

Check the inflation pressure after

installing the spare tire. Adjust it to

the specified pressure, as necessary.

When using a compact spare tire,

observe the following precautions:

• Under no circumstances should

you exceed 80 km/h (50 mph); a

higher speed could damage the

tire.

• Ensure that you drive slowly

enough for the road conditions to

avoid all hazards. Any road hazard,

such as a pothole or debris, could

seriously damage the compact

spare.

• Any continuous road use of this tire

could result in tire failure, loss of

vehicle control, and possible per-

sonal injury.

• Do not exceed the vehicle’s maxi-

mum load rating or the load-carry-

ing capacity shown on the sidewall

of the compact spare tire.

• Avoid driving over obstacles. The

compact spare tire diameter is

smaller than the diameter of a con-

ventional tire and reduces the

ground clearance approximately

25 mm (1 inch), which could result

in damage to the vehicle.

CAUTION

• You should drive carefully

when the compact spare is in

use. The compact spare

should be replaced by the

proper conventional tire and

rim at the first opportunity.

• The operation of this vehicle

is not recommended with

more than one compact spare

tire in use at the same time.

WARNING

The compact spare tire is for

emergency use only. Do not

operate your vehicle on this

compact spare at speeds over

80 km/h (50 mph). The original

tire should be repaired or

replaced as soon as is possible

to avoid failure of the spare

possibly leading to personal

injury or death.

6 15

What to do in an emergency

• Do not take this vehicle through an

automatic car wash while the com-

pact spare tire is installed.

• Do not use the compact spare tire

on any other vehicle because this

tire has been designed especially

for your vehicle.

• The compact spare tire’s tread life

is shorter than a regular tire.

Inspect your compact spare tire

regularly and replace worn com-

pact spare tires with the same size

and design, mounted on the same

wheel.

• The compact spare tire should not

be used on any other wheels, nor

should standard tires, snow tires,

wheel covers or trim rings be used

with the compact spare wheel. If

such use is attempted, damage to

these items or other car compo-

nents may occur.

• Do not use more than one compact

spare tire at a time.

• Do not tow a trailer while the com-

pact spare tire is installed.

What to do in an emergency

166

TOWING

F080100AAM-EU

Towing service

If emergency towing is necessary, we

recommend having it done by an author-

ized KIA dealer or a commercial tow-

truck service. Proper lifting and towing

procedures are necessary to prevent

damage to the vehicle. The use of wheel

dollies or flatbed is recommended.

For trailer towing guidelines information,

refer to “Trailer towing” in section 5.

On 4WD vehicles, your vehicle must be

towed with a wheel lift and dollies or

flatbed equipment with all the wheels off

the ground.

On 2WD vehicles, it is acceptable to tow

the vehicle with the rear wheels on the

ground (without dollies) and the front

wheels off the ground.

If any of the loaded wheels or suspen-

sion components are damaged or the

vehicle is being towed with the front

wheels on the ground, use a towing dolly

under the front wheels.

When being towed by a commercial tow

truck and wheel dollies are not used, the

front of the vehicle should always be lift-

ed, not the rear.

OXM069028

dolly

CAUTION

The 4WD vehicle should never be

towed with the wheels on the

ground. This can cause serious

damage to the transaxle or the 4WD

system.

WARNING

If your vehicle is equipped with side

and curtain air bag, set the ignition

switch to LOCK or ACC position

when the vehicle is being towed.

The side and curtain air bag may

deploy when the ignitions is ON,

and the rollover sensor detects the

situation as a rollover.

6 17

What to do in an emergency

When towing your vehicle in an emer-

gency without wheel dollies :

1. Set the ignition switch in the ACC posi-

tion.

2. Place the transaxle shift lever in N

(Neutral).

3. Release the parking brake.

F080300AHM-EU

Emergency towing (if equipped)

If towing is necessary, have it done by

an authorized KIA dealer or a com-

mercial tow truck service.

CAUTION

• Do not tow the vehicle backwards

with the front wheels on the

ground as this may cause dam-

age to the vehicle.

• Do not tow with sling-type equip-

ment. Use wheel lift or flatbed

equipment.

CAUTION

Failure to place the transaxle shift

lever in N (Neutral) may cause inter-

nal damage to the transaxle.

OUN046030

OCM054034

OXM069008N

(if equipped)

What to do in an emergency

186

If towing service is not available in an

emergency, your vehicle may be tem-

porarily towed using a cable or chain

secured to the emergency towing hook

(if equipped) under the front of the vehi-

cle. Use extreme caution when towing

the vehicle. A driver must be in the vehi-

cle to steer it and operate the brakes.

Towing in this manner may be done only

on hard-surfaced roads for a short dis-

tance and at low speeds. Also, the

wheels, axles, power train, steering and

brakes must all be in good condition.

• Do not use the tow hooks to pull a vehi-

cle out of mud, sand or other condi-

tions from which the vehicle cannot be

driven out under its own power.

• Avoid towing a vehicle heavier than the

vehicle doing the towing.

• The drivers of both vehicles should

communicate with each other frequent-

ly.

• Before emergency towing, check that

the hook is not broken or damaged.

• Fasten the towing cable or chain

securely to the hook.

• Do not jerk the hook. Apply it steadily

and with even force.

• To avoid damaging the hook, do not

pull from the side or at a vertical angle.

Always pull straight ahead.

CAUTION

• Attach a towing strap to the tow

hook.

• Using a portion of the vehicle

other than the tow hooks for tow-

ing may damage the body of your

vehicle.

• Only use a cable or chain specifi-

cally intended for use in towing

vehicles. Securely fasten the

cable or chain to the towing hook

provided.

WARNING

Use extreme caution when towing

the vehicle.

• Avoid sudden starts or erratic

driving maneuvers which would

place excessive stress on the

emergency towing hook and tow-

ing cable or chain. The hook and

towing cable or chain may break

and cause serious injury or dam-

age.

• If the disabled vehicle cannot be

moved, do not forcibly continue

the towing. Contact an authorized

KIA dealer or a commercial tow

truck service for assistance.

• Tow the vehicle as straight ahead

as possible.

• Keep away from the vehicle dur-

ing towing.

6 19

What to do in an emergency

• Use a towing strap less than 5 m (16

feet) long. Attach a white or red cloth

(about 30 cm (12 inches) wide) in the

middle of the strap for easy visibility.

• Drive carefully so that the towing strap

is not loose during towing.

F080301AAM-EU

Emergency towing precautions

• Turn the ignition switch to ACC so the

steering wheel isn’t locked.

• Place the transaxle shift lever in N

(Neutral).

• Release the parking bake.

• Press the brake pedal with more force

than usual since you will have reduced

brake performance.

• More steering effort will be required

because the power steering system

will be disabled.

• If you are driving down a long hill, the

brakes may overheat and brake per-

formance will be reduced. Stop often

and let the brakes cool off.

OXM069009

CAUTION - Automatic

transaxle

• If the car is being towed with all

four wheels on the ground, it can

be towed only from the front. Be

sure that the transaxle is in neu-

tral. Be sure the steering is

unlocked by placing the ignition

switch in the ACC position. A

driver must be in the towed vehi-

cle to operate the steering and

brakes.

• To avoid serious damage to the

automatic transaxle, limit the

vehicle speed to 15 km/h (10 mph)

and drive less than 1.5 km (1 mile)

when towing.

• Before towing, check the auto-

matic transaxle fluid leak under

your vehicle. If the automatic

transaxle fluid is leaking, a

flatbed equipment or towing dolly

must be used.

What to do in an emergency for Your Kia Sorento SUV Second Generation (2011-2015)

Related Topics

Popular Owner Manuals

Latest Owner Manuals