2011-2015 Kia Sorento SUV What to do in an emergency -> Towing User Manual
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What to do in an emergency -> Towing for Your Kia Sorento SUV Second Generation (2011-2015)

What to do in an emergency
166
TOWING
F080100AAM-EU
Towing service
If emergency towing is necessary, we
recommend having it done by an author-
ized KIA dealer or a commercial tow-
truck service. Proper lifting and towing
procedures are necessary to prevent
damage to the vehicle. The use of wheel
dollies or flatbed is recommended.
For trailer towing guidelines information,
refer to “Trailer towing” in section 5.
On 4WD vehicles, your vehicle must be
towed with a wheel lift and dollies or
flatbed equipment with all the wheels off
the ground.
On 2WD vehicles, it is acceptable to tow
the vehicle with the rear wheels on the
ground (without dollies) and the front
wheels off the ground.
If any of the loaded wheels or suspen-
sion components are damaged or the
vehicle is being towed with the front
wheels on the ground, use a towing dolly
under the front wheels.
When being towed by a commercial tow
truck and wheel dollies are not used, the
front of the vehicle should always be lift-
ed, not the rear.
OXM069028
dolly
dolly
CAUTION
The 4WD vehicle should never be
towed with the wheels on the
ground. This can cause serious
damage to the transaxle or the 4WD
system.
WARNING
If your vehicle is equipped with side
and curtain air bag, set the ignition
switch to LOCK or ACC position
when the vehicle is being towed.
The side and curtain air bag may
deploy when the ignitions is ON,
and the rollover sensor detects the
situation as a rollover.
6 17
What to do in an emergency
When towing your vehicle in an emer-
gency without wheel dollies :
1. Set the ignition switch in the ACC posi-
tion.
2. Place the transaxle shift lever in N
(Neutral).
3. Release the parking brake.
F080300AHM-EU
Emergency towing (if equipped)
If towing is necessary, have it done by
an authorized KIA dealer or a com-
mercial tow truck service.
CAUTION
• Do not tow the vehicle backwards
with the front wheels on the
ground as this may cause dam-
age to the vehicle.
• Do not tow with sling-type equip-
ment. Use wheel lift or flatbed
equipment.
CAUTION
Failure to place the transaxle shift
lever in N (Neutral) may cause inter-
nal damage to the transaxle.
OUN046030
OCM054034
OXM069008N
(if equipped)
What to do in an emergency
186
If towing service is not available in an
emergency, your vehicle may be tem-
porarily towed using a cable or chain
secured to the emergency towing hook
(if equipped) under the front of the vehi-
cle. Use extreme caution when towing
the vehicle. A driver must be in the vehi-
cle to steer it and operate the brakes.
Towing in this manner may be done only
on hard-surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, power train, steering and
brakes must all be in good condition.
• Do not use the tow hooks to pull a vehi-
cle out of mud, sand or other condi-
tions from which the vehicle cannot be
driven out under its own power.
• Avoid towing a vehicle heavier than the
vehicle doing the towing.
• The drivers of both vehicles should
communicate with each other frequent-
ly.
• Before emergency towing, check that
the hook is not broken or damaged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply it steadily
and with even force.
• To avoid damaging the hook, do not
pull from the side or at a vertical angle.
Always pull straight ahead.
CAUTION
• Attach a towing strap to the tow
hook.
• Using a portion of the vehicle
other than the tow hooks for tow-
ing may damage the body of your
vehicle.
• Only use a cable or chain specifi-
cally intended for use in towing
vehicles. Securely fasten the
cable or chain to the towing hook
provided.
WARNING
Use extreme caution when towing
the vehicle.
• Avoid sudden starts or erratic
driving maneuvers which would
place excessive stress on the
emergency towing hook and tow-
ing cable or chain. The hook and
towing cable or chain may break
and cause serious injury or dam-
age.
• If the disabled vehicle cannot be
moved, do not forcibly continue
the towing. Contact an authorized
KIA dealer or a commercial tow
truck service for assistance.
• Tow the vehicle as straight ahead
as possible.
• Keep away from the vehicle dur-
ing towing.
6 19
What to do in an emergency
• Use a towing strap less than 5 m (16
feet) long. Attach a white or red cloth
(about 30 cm (12 inches) wide) in the
middle of the strap for easy visibility.
• Drive carefully so that the towing strap
is not loose during towing.
F080301AAM-EU
Emergency towing precautions
• Turn the ignition switch to ACC so the
steering wheel isn’t locked.
• Place the transaxle shift lever in N
(Neutral).
• Release the parking bake.
• Press the brake pedal with more force
than usual since you will have reduced
brake performance.
• More steering effort will be required
because the power steering system
will be disabled.
• If you are driving down a long hill, the
brakes may overheat and brake per-
formance will be reduced. Stop often
and let the brakes cool off.
OXM069009
CAUTION - Automatic
transaxle
• If the car is being towed with all
four wheels on the ground, it can
be towed only from the front. Be
sure that the transaxle is in neu-
tral. Be sure the steering is
unlocked by placing the ignition
switch in the ACC position. A
driver must be in the towed vehi-
cle to operate the steering and
brakes.
• To avoid serious damage to the
automatic transaxle, limit the
vehicle speed to 15 km/h (10 mph)
and drive less than 1.5 km (1 mile)
when towing.
• Before towing, check the auto-
matic transaxle fluid leak under
your vehicle. If the automatic
transaxle fluid is leaking, a
flatbed equipment or towing dolly
must be used.

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