Get Customer Information Guide for Mazda 3 4 Door Second Generation (2010-2013)

Customer Information

9

Important consumer information including warranties and add-on equipment.

Customer Assistance ............................... 9-2

Customer Assistance (U.S.A.) ............ 9-2

Customer Assistance (Canada) ........... 9-7

Customer Assistance (Puerto Rico) ... 9-10

Customer Assistance (Mexico) ......... 9-11

Reporting Safety Defects ....................... 9-42

Reporting Safety Defects (U.S.A.) .... 9-42

Reporting Safety Defects (Canada) ... 9-43

Service Publications .............................. 9-44

Service Publications .......................... 9-44

Mazda Importer/Distributors ............... 9-13

Importer/Distributor .......................... 9-13

Distributor in Each Area ................... 9-13

Warranty ................................................ 9-15

Warranties for Your Mazda ............... 9-15

Outside the United States .................. 9-16

Outside Canada ................................. 9-17

Registering Your Vehicle in A Foreign

Country (Except United States and

Canada) ............................................. 9-18

Add-On Non-Genuine Parts and

Accessories ....................................... 9-19

Cell Phones ............................................. 9-20

Cell Phones Warning ......................... 9-20

Uniform Tire Quality Grading System

(UTQGS) ................................................ 9-21

Uniform Tire Quality Grading System

(UTQGS) .......................................... 9-21

Tire Information (U.S.A.) ..................... 9-23

Tire Labeling ..................................... 9-23

Location of the Tire Label

(Placard) ............................................ 9-29

Tire Maintenance .............................. 9-32

Vehicle Loading ................................ 9-35

Steps for Determining the Correct Load

Limit: ................................................ 9-41

9-1

Customer Information

Customer Assistance

Customer Assistance (U.S.A.)

Your complete and permanent satisfaction is our business. We are here to serve you. All

Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle

in top condition.

If you have any questions or recommendations for improvement regarding the service of

your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take

the following steps:

NOTE

If it becomes necessary to have the components or wiring system for the supplementary restraint

system modified to accommodate a person with certain medical conditions in accordance with a

certified physician, contact an Authorized Mazda Dealer.

qSTEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to

address the issue.

l

If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,

SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of

the dealership or the OWNER.

If it becomes necessary to have the components or wiring system for the supplementary

l

restraint system modified to accommodate a person with certain medical conditions in

accordance with a certified physician, go to STEP2.

qSTEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting your dealership

management and it becomes necessary to have the components or wiring system for the

supplementary restraint system modified to accommodate a person with certain medical

conditions in accordance with a certified physician, you can reach Mazda North American

Operations by one of the following ways.

Log on: at www.mazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in

the U.S., can be found here.

E-mail: click on “Contact Us” located on the “Inside Mazda” tab, or at the bottom of the

page at www.mazdaUSA.com

By phone at: 1 (800) 222-5500

9-2

Customer Information

Customer Assistance

By letter at:

Attn: Customer Assistance

Mazda North American Operations

7755 Irvine Center Drive

Irvine, CA 92618-2922

P.O. Box 19734

Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following

information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on

the upper driver's side corner of the dash)

4. Purchase date and current mileage

5. Your dealer's name and location

6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda Distributor.

qSTEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on some issues may not

be possible. As a final step to ensure that your concerns are being fairly considered, Mazda

North American Operations has agreed to participate in a dispute settlement program

administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.

BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a

mutually acceptable resolution of any warranty related concerns. If the BBB is not able to

facilitate a settlement they will provide an informal hearing before an arbitrator.

You are required to resort to BBB AUTO LINE before exercising rights or seeking

remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the

extent permitted by the applicable state “Lemon Law”, you are also required to resort to

BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon

Law”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty

Act or the applicable state “Lemon Law”, you are not required to first use BBB AUTO

LINE.

9-3

Customer Information

Customer Assistance

The whole process normally takes 40 days or less. The arbitration decision is not binding

on you or Mazda else you accept the decision. For more information about BBB AUTO

LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB

website at www.lemonlaw.bbb.org.

Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope

to satisfy every customer directly, but if there is ever a question about our decision, Mazda

believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure

Mazda delivers on our commitment to do the right thing for our customers!

qCalifornia Customers

1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/

arbitration program administered by the Council of Better Business Bureaus [4200

Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus.

BBB AUTO LINE and Mazda have been certified by the Arbitration Certification

Program of the California Department of Consumer Affairs.

2. If you have a problem arising under a Mazda written warranty, we encourage you to

bring it to our attention. If we are unable to resolve it, you may file a claim with BBB

AUTO LINE. Claims must be filed with BBB AUTO LINE within six (6) months after

the expiration of the warranty.

3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the

call.

4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and

address, the brand name and vehicle identification number (VIN) of your vehicle, and a

statement of the nature of your problem or complaint. You will also be asked to provide:

the approximate date of your acquisition of the vehicle, the vehicle's current mileage, the

approximate date and mileage at the time any problem(s) were first brought to the

attention of Mazda or one of our dealers, and a statement of the relief you are seeking.

5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If

mediation is not successful, or if you do not wish to participate in mediation, claims

within the program's jurisdiction may be presented to an arbitrator at an informal

hearing. The arbitrator's decision should ordinarily be issued within 40 days from the

time your complaint is filed; there may be a delay of 7 days if you did not first contact

Mazda about your problem, or a delay of up to 30 days if the arbitrator requests an

inspection/report by an impartial technical expert or further investigation and report by

BBB AUTO LINE.

9-4

Customer Information

Customer Assistance

6. You are required to use BBB AUTO LINE before asserting in court any rights or

remedies conferred by California Civil Code Section 1793.22. You are also required to

use BBB AUTO LINE before exercising rights or seeking remedies created by Title I of

the Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose to seek

redress by pursuing rights and remedies not created by California Civil Code Section

1793.22 or Title I of the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is

not required by those statutes.

7. California Civil Code Section 1793.2 (d) requires that, if Mazda or its representative is

unable to repair a new motor vehicle to conform to the vehicle's applicable express

warranty after a reasonable number of attempts, Mazda may be required to replace or

repurchase the vehicle. California Civil Code Section 1793.22 (b) creates a presumption

that Mazda has had a reasonable number of attempts to conform the vehicle to its

applicable express warranties if, within 18 months from delivery to the buyer or 18,000

miles on the vehicle's odometer, whichever occurs first, one or more of the following

occurs:

l

The same nonconformity [a failure to conform to the written warranty that

substantially impairs the use, value or safety of the vehicle] results in a condition that

is likely to cause death or serious bodily injury if the vehicle is driven AND the

nonconformity has been subject to repair two or more times by Mazda or its agents

AND the buyer or lessee has directly notified Mazda of the need for the repair of the

nonconformity; OR

l

The same nonconformity has been subject to repair 4 or more times by Mazda or its

agents AND the buyer has notified Mazda of the need for the repair of the

nonconformity; OR

The vehicle is out of service by reason of repair of nonconformities by Mazda or its

l

agents for a cumulative total of more than 30 calendar days after delivery of the

vehicle to the buyer.

NOTICE TO Mazda AS REQUIRED ABOVE SHALL BE SENT TO THE

FOLLOWING ADDRESS:

Mazda North American Operations

7755 Irvine Center Drive

Irvine, CA 92618

ATTN: Customer Mediation

8. The following remedies may be sought in BBB AUTO LINE: repairs, reimbursement

for money paid to repair a vehicle or other expenses incurred as result of a vehicle

nonconformity, repurchase or replacement of your vehicle, and compensation for

damages and remedies available under Mazda's written warranty or applicable law.

9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple

damages, attorneys' fees, or consequential damages other than as provided in California

Civil Code Section 1794 (a) and (b).

9-5

Customer Information

Customer Assistance

10. You may reject the decision issued by a BBB AUTO LINE arbitrator. If you reject the

decision, you will be free to pursue further legal action. The arbitrator's decision and

any findings will be admissible in a court action.

11. If you accept the arbitrator's decision, Mazda will be bound by the decision, and will

comply with the decision within a reasonable time not to exceed 30 days after we

receive notice of your acceptance of the decision.

12. Please call BBB AUTO LINE at 1-800-955-5100 for further details about the program.

9-6

Customer Information

Customer Assistance

Customer Assistance (Canada)

qSatisfaction Review Process

Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized

Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In

our experience, any questions, problems, or complaints regarding the operation of your

Mazda or any other general service transactions are most effectively resolved by your

dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal

dealership procedures, we recommend that you take the following steps:

qSTEP 1: Contact the Mazda Dealer

Discuss the matter with a member of dealership management. If the Service Manager has

already reviewed your concerns, contact the owner of the dealership or its General

Manager.

qSTEP 2: Contact the Mazda Regional Office

If you feel that you still require assistance, ask the dealer Service Manager to arrange for

you to meet the local Mazda Service Representative. If more expedient, contact Mazda

Canada Inc.Regional Office nearest you for such arrangements. Regional Office address

and phone numbers are shown (page 9-9).

qSTEP 3: Contact the Mazda Customer Relations Department

If still not substantially satisfied, contact the Customer Relations Department, Mazda

Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)

263-4680.

Provide the Department with the following information:

1. Your name, address and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels” page

of section 10 of this manual for the location of the VIN.

4. Purchase date

5. Present odometer reading

6. Your dealer's name and location

7. The nature of your problem and/or cause of dissatisfaction

The Department, in cooperation with the local Mazda Service Representative, will review

the case to determine if everything possible has been done to ensure your satisfaction.

9-7

Customer Information

Customer Assistance

Please recognize that the resolution of service problems in most cases requires the use of

your Mazda dealer's service facilities, personnel and equipment. We urge you to follow the

above three steps in sequence for most effective results.

qMediation/Arbitration Program

Occasionally a customer concern cannot be resolved through Mazda's Customer

Satisfaction Program. If after exhausting the procedures in this manual your concern is still

not resolved, you have another option.

Mazda Canada Inc. participates in an arbitration program administered by the

Canadian Motor Vehicle Arbitration Plan (CAMVAP). CAMVAP will advise you about

how your concern may be reviewed and resolved by an independent third party through

binding arbitration.

Your complete satisfaction is the goal of Mazda Canada Inc. and our dealers.

Mazda's participation in CAMVAP makes a valuable contribution to our achieving that

goal. There is no charge for using CAMVAP. CAMVAP results are fast, fair and final as the

award is binding on both you and Mazda Canada Inc.

qCanadian Motor Vehicle Arbitration Plan (CAMVAP)

If a specific item of concern arises, where a solution cannot be reached between an owner,

Mazda, and/or one of it's dealers (that all parties cannot agree upon), the owner may wish

to use the services offered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).

CAMVAP uses the services of Provincial Administrators to assist consumers in scheduling

and preparing for their arbitration hearings. However, before you can proceed with

CAMVAP you must follow your Mazda dispute resolution process as outlined previously.

9-8

Customer Information

Customer Assistance

CAMVAP is fully implemented in all provinces and territories.

Consumers wishing to obtain further information about the Program should contact the

Provincial Administrator at 1 (800) 207-0685, or by contacting the

Canadian Motor Vehicle Arbitration Plan Office at:

Canadian Motor Vehicle Arbitration Plan

235 Yorkland Boulevard, suite 300

North York, Ontario

M2J 4Y8

http://camvap.ca

Provincial Administrators may be reached locally as listed below:

Province/Territory

British Columbia & Yukon Territories

Alberta & Northwest Territories

Saskatchewan

CAMVAP Number

1 (800) 207-0685

Manitoba

Ontario

Atlantic Canada

Quebec

qRegional Offices

REGIONAL OFFICES

AREAS COVERED

MAZDA CANADA INC.

WESTERN REGION

8171 ACKROYD ROAD

SUITE 2000

ALBERTA,

BRITISH COLUMBIA,

MANITOBA,

RICHMOND B.C.

V6X 3K1

(604) 303-5670

SASKATCHEWAN,

YUKON

MAZDA CANADA INC.

CENTRAL/ATLANTIC REGION

55 VOGELL ROAD,

ONTARIO

RICHMOND HILL,

ONTARIO, L4B 3K5

(905) 787-7000

MAZDA CANADA INC.

QUEBEC REGION

6111 ROUTE TRANS

CANADIENNE

QUEBEC,

NEW BRUNSWICK,

NOVA SCOTIA,

POINTE CLAIRE, QUEBEC

H9R 5A5

(514) 694-6390

PRINCE EDWARD ISLAND,

NEWFOUNDLAND

9-9

Customer Information

Customer Assistance

Customer Assistance (Puerto Rico)

Your complete and permanent satisfaction is our business. That is why all Authorized

Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top

condition.

If you have any questions or recommendations for improvement regarding the service of

your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take

the following steps:

qSTEP 1

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to

address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,

SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL

MANAGER of the dealership or the OWNER.

qSTEP 2

If, after following STEP 1, you feel the need for further assistance, please contact your

area's Mazda representative (Indicated on the next page).

Please help us by providing the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on

the upper driver's side corner of the dash)

4. Purchase date and current mileage

5. Your dealer's name and location

6. Your question(s)

9-10

Customer Information

Customer Assistance

Customer Assistance (Mexico)

Your complete and permanent satisfaction is our business. We are here to serve you. All

Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle

in top condition.

If you have any questions or recommendations for improvement regarding the service of

your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take

the following steps:

qSTEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to

address the issue.

l

If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,

SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of

the dealership or the OWNER.

If it becomes necessary to have the components or wiring system for the supplementary

l

restraint system modified to accommodate a person with certain medical conditions in

accordance with a certified physician, go to STEP2.

qSTEP 2: Contact Mazda Motor de Mexico

If for any reason you feel the need for further assistance after contacting your dealership

management and it becomes necessary to have the components or wiring system for the

supplementary restraint system modified to accommodate a person with certain medical

conditions in accordance with a certified physician, you can reach Mazda Motor de Mexico

by one of the following ways.

Log on: at www.MazdaMexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in

Mexico, can be found here.

E-mail: click on “Contactanos” at the top of the page at www.MazdaMexico.com.mx

By phone at: 1 (866) 315 0220

By letter at:

Attn: Customer Assistance

Mazda North American Operations

7755 Irvine Center Drive

Irvine, CA 92618-2922

P.O. Box 19734

Irvine, CA 92623-9734

9-11

Customer Information

Customer Assistance

In order to serve you efficiently and effectively, please help us by providing the following

information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on

the upper driver's side corner of the dash)

4. Purchase date and current mileage

5. Your dealer's name and location

6. Your question(s)

9-12

Customer Information

Mazda Importer/Distributors

Importer/Distributor

Distributor in Each Area

qU.S.A.

qCANADA

Mazda North American Operations

7755 Irvine Center Drive

Irvine, CA 92618-2922 U.S.A.

P.O. Box 19734

Irvine, CA 92623-9734 U.S.A.

TEL: 1 (800) 222-5500 (in U.S.A.)

(949) 727-1990 (outside U.S.A.)

Mazda Canada Inc.

55 Vogell Road, Richmond Hill,

Ontario, L4B 3K5 Canada

TEL: 1 (800) 263-4680 (in Canada)

(905) 787-7000 (outside Canada)

q

PUERTO RICO/U.S. Virgin Island

Plaza Motors Corp. (Mazda de Puerto

Rico)

P.O. Box 362722, San Juan, Puerto Rico

00936-2722

TEL: (787) 641-9300

qMEXICO

Mazda Motor de Mexico

Circuito Guillermo Gonzalez Camarena N

1500 Col. Centro de Ciudad Santa Fe.

01210, Mexico, D.F.

TEL: Center of Attention to Clients:

01 (800) 016 2932. in Mexico

qGUAM

Triple J Motors

157 South Marine Drive, Tamuning,

GUAM 96911 USA

P.O. Box 6066 Tamuning, Guam 96931

TEL: (671) 649-6555

qSAIPAN

Pacific International Marianas, Inc.

(d.b.a. Midway Motors)

P.O. Box 887 Saipan, MP 96950

TEL: (670) 234-7524

9-13

Customer Information

Mazda Importer/Distributors

Triple J Saipan, Inc.

(d.b.a. Triple J Motors)

P.O. Box 500487 Saipan, MP 96950-0487

TEL: (670) 234-7133/3051

qAMERICAN SAMOA

Polynesia Motors, Inc.

P.O. Box 1120, Pago Pago, American

Samoa 96799

TEL: (684) 699-9347

9-14

Customer Information

Warranty

Warranties for Your Mazda

l

New Vehicle Limited Warranty

Distributor Major Component Limited Warranty (Canada only)

Safety Restraint System Limited Warranty

Anti-perforation Limited Warranty

Federal Emission Control Warranty (U.S.A. only)

l

Emission Defect Warranty

Emission Performance Warranty

l

California Emission Control Warranty (U.S.A. only)

Emission Control Warranty (Canada only)

Replacement Parts and Accessories Limited Warranty

Tire Warranty

NOTE

Detailed warranty information is provided with your Mazda.

9-15

Customer Information

Warranty

Outside the United States

Government regulations in the United States require that automobiles meet specific

emission regulations and safety standards. Therefore, vehicles built for use in the United

States may differ from those sold in other countries.

The differences may make it difficult or even impossible for your vehicle to receive

satisfactory servicing in other countries. We strongly recommend that you NOT take your

Mazda outside the United States. However, in the event that you are moving to Canada

permanently, Mazda vehicles built for use in the United States could be eligible for

exportation to Canada with specific vehicle modifications to comply with the Canadian

Motor Vehicle Safety requirements (CMVSS).

NOTE

The above is applicable for a permanent import/export situation and not related to travelers on

vacation.

You may have the following problems if you do take your vehicle outside of the United

States:

l

Recommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will

affect vehicle performance and damage the emission controls and engine.

l

Proper repair facilities, tools, testing equipment, and replacement parts may not be

available.

Please refer to your Manufacturer's Warranty Booklet for more information.

9-16

Customer Information

Warranty

Outside Canada

Government regulations in Canada require that automobiles meet specific emission

regulations and safety regulations. Therefore, vehicles built for use in Canada may differ

from those sold in other countries.

The differences may make it difficult or even impossible for your vehicle to receive

satisfactory servicing in other countries. We strongly recommend that you NOT take your

Mazda outside Canada. However, in the event that you are moving to the United States

permanently, Mazda vehicles built for use in Canada could be eligible for exportation to the

United States with specific vehicle modifications to comply with the United States Federal

Motor Vehicle Safety Standards (FMVSS).

NOTE

The above is applicable for a permanent import/export situation and not related to travelers on

vacation.

You may have the following problems if you do take your vehicle outside of Canada:

l

Recommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will

affect vehicle performance and damage the emission controls and engine.

l

Proper repair facilities, tools, testing equipment, and replacement parts may not be

available.

Please refer to your Manufacturer's Warranty Booklet for more information.

9-17

Customer Information

Warranty

Registering Your Vehicle in A Foreign Country (Except

United States and Canada)

Government regulations in your country could require that automobiles meet specific

emission and safety standards.

Vehicles built for your country may differ from those built for other countries. In addition

to registration problems, satisfactory service may be difficult or even impossible in another

country.

The fuel specified for your vehicle may be unavailable.

Parts, servicing techniques, and tools necessary to maintain and repair your vehicle may be

unavailable.

There might not be an Authorized Mazda Dealer in the country you plan to take your

vehicle.

The Mazda warranty is valid only in certain countries.

9-18

Customer Information

Warranty

Add-On Non-Genuine Parts and Accessories

Non-genuine parts and accessories for Mazda vehicles can be found in stores.

These may fit your vehicle, but they are not approved by Mazda for use with Mazda

vehicles. When you install non-genuine parts or accessories, they could affect your

vehicle's performance or safety systems; the Mazda warranty doesn't cover this. Before you

install any non-genuine parts or accessories, consult an Authorized Mazda Dealer.

WARNING

Always consult an Authorized Mazda Dealer before you install non-genuine parts or

accessories:

Installation of non-genuine parts or accessories is dangerous. Improperly designed

parts or accessories could seriously affect your vehicle's performance or safety

systems. This could cause you to have an accident or increase your chances of

injuries in an accident.

Be very careful in choosing and installing add-on electrical equipment, such as

mobile telephones, two-way radios, stereo systems, and car alarm systems:

Incorrectly choosing or installing improper add-on equipment or choosing an

improper installer is dangerous. Essential systems could be damaged, causing engine

stalling, air-bag (SRS) activation, ABS/TCS/DSC inactivation, or a fire in the vehicle.

Mazda assumes no responsibility for death, injury, or expenses that may result from the

installation of add-on non-genuine parts or accessories.

9-19

Customer Information

Cell Phones

Cell Phones Warning

WARNING

Please comply with the legal regulations concerning the use of communication

equipment in vehicles in your State or Province:

Use of any electrical devices such as cell phones, computers, portable radios, vehicle

navigation or other devices by the driver while the vehicle is moving is dangerous.

Dialing a number on a cell phone while driving also ties-up the driver's hands. Use of

these devices will cause the driver to be distracted and could lead to a serious

accident. If a passenger is unable to use the device, pull off the right-of-way to a safe

area before use. If use of a cell phone is necessary despite this warning, use a hands-

free system to at least leave the hands free to drive the vehicle. Never use a cell

phone or other electrical devices while the vehicle is moving and, instead,

concentrate on the full-time job of driving.

9-20

Customer Information

Uniform Tire Quality Grading System (UTQGS)

This information relates to the tire grading system developed by the U.S. National

Highway Traffic Safety Administration for grading tires by tread wear, traction, and

temperature performance.

qTread Wear

The tread wear grade is a comparative rating based on the wear rate of the tire when tested

under controlled conditions on a specified government test course.

For example, a tire graded 150 would wear one-and-a-half times as well on the government

course as a tire graded 100.

The relative performance of tires depends upon the actual conditions of their use, however,

and may depart significantly from the norm because of variations in driving habits, service

practices and differences in road characteristics and climate.

qTraction-AA, A, B, C

The traction grades, from highest to lowest, are AA, A, B, and C. These grades represent

the tire's ability to stop on wet pavement as measured under controlled conditions on

specified government test surfaces of asphalt and concrete. A tire marked C may have poor

traction performance.

WARNING

The traction grade assigned to this tire is based on braking (straight ahead) traction

tests and does not include acceleration cornering (turning), hydroplaning, or peak

traction characteristics.

qTemperature-A, B, C

The temperature grades A (the highest), B, and C, represent the tire's resistance to the

generation of heat and its ability to dissipate heat when tested under controlled conditions

on a specified indoor laboratory test wheel.

Sustained high temperature can cause the material of the tire to degenerate and reduce tire

life, and excessive temperatures can lead to sudden tire failure.

Grade C corresponds to a level of performance which all passenger vehicle tires must meet

under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent

higher levels of performance on the laboratory test wheel than the minimum required by

law.

9-21

Customer Information

Uniform Tire Quality Grading System (UTQGS)

WARNING

Keep your vehicle's tires properly inflated and not overloaded:

Driving with improperly inflated or overloaded tires is dangerous. Excessive speed,

underinflation, or excessive loading, either separately or in combination, can cause

heat buildup and possible tire failure. The temperature grade for this tire is

established for a tire that is properly inflated and not overloaded.

These grades will be added to the sidewalls of passenger vehicle tires over the next several

years according to a schedule established by the NHTSA and the tire manufacturers.

The grade of tires available as standard or optional equipment on Mazda vehicles may vary

with respect to grade.

ALL PASSENGER VEHICLE TIRES MUST CONFORM TO THESE GRADES AND

TO ALL OTHER FEDERAL TIRE-SAFETY REQUIREMENTS.

qUniform Tire Quality Grading

Quality grades can be found where applicable on the tire sidewall between tread shoulder

and maximum section width.

For example:

Treadwear 200 Traction AA Temperature A

UTQGS MARK (example)

TREADWEAR 200 TRACTION AA

TEMPERATURE A

9-22

Customer Information

Tire Information (U.S.A.)

Tire Labeling

Federal law requires tire manufacturers to place standardized information on the sidewall of

all tires. This information identifies and describes the fundamental characteristics of the tire

and also provides a tire identification number for safety standard certification and in case of

a recall.

qInformation on Passenger Vehicle Tires

Please refer to the sample below.

1. TIN: U.S. DOT tire identification number

2. Passenger car tire

3. Nominal width of tire in millimeters

4. Ratio of height to width (aspect ratio)

5. Radial

6. Run-flat tire

7. Rim diameter code

8. Load index & speed symbol

9. Severe snow conditions

10. Tire ply composition and materials used

9-23

Customer Information

Tire Information (U.S.A.)

11. Max. load rating

12. Tread wear, traction and temperature grades

13. Max. permissible inflation pressure

14. SAFETY WARNING

P215/65R15 95H is an example of a tire size and load index rating. Here is an explanation

of the various components of that tire size and load index rating. Note that the tire size and

load index rating may be different from the example.

P

Indicates a tire that may be installed on cars, SUVs, minivans and light trucks as designated

by the Tire and Rim Association (T&RA).

NOTE

If your tire size does not begin with a letter this may mean it is designated by either ETRTO

(European Tire and Rim Technical Organization) or JATMA (Japan Tire Manufacturing Association).

215

“215” is the nominal width of the tire in millimeters. This three-digit number gives the

width in millimeters of the tire from sidewall edge to sidewall edge. In general, the larger

the number, the wider the tire.

65

“65” is the aspect ratio. This two-digit number indicates the tire's ratio of height to width.

R

“R” is the tire construction symbol. R indicates “Radial ply construction”.

15

“15” is the wheel rim diameter in inches.

95

“95” is the Load Index. This two-or three-digit number indicates how much weight each

tire can support.

9-24

Customer Information

Tire Information (U.S.A.)

H

“H” is the speed rating. The speed rating denotes the maximum speed for which the use of

the tire is rated.

Letter Rating

Speed Rating

99 mph

Q

R

S

106 mph

112 mph

118 mph

124 mph

130 mph

149 mph

168^*mph

186^*mph

T

U

H

V

W

Y

* For tires with a maximum speed capability over 149 mph, tire manufacturers sometimes use the letters ZR. For

tires with a maximum speed capability over 186 mph, tire manufacturers always use the letters ZR.

M

S or M/S: Mud and Snow

AT: All Terrain.

AS: All Season. The “M S” or “M/S” indicates that the tire has some functional use in

mud and snow.

U.S. DOT Tire Identification Number (TIN)

This begins with the letters “DOT” which indicates the tire meets all federal standards. The

next two numbers or letters are the plant code where it was manufactured, and the last four

numbers represent the week and year the tire was manufactured. For example, the numbers

457 means the 45st week of 1997. After 2000 the numbers go to four digits. For example,

the number 2102 means the 21th week of 2002. The other numbers are marketing codes

used at the manufacturer's discretion. This information is used to contact consumers if a tire

defect requires a recall.

Tire Ply Composition and Materials Used

The number of plies indicates the number of layers of rubber-coated fabric in the tire. In

general, the greater the number of plies, the more weight a tire can support. Tire

manufacturers also must indicate the tire materials, which include steel, nylon, polyester,

and other.

Maximum Load Rating

This number indicates the maximum load in kilograms and pounds that can be carried by

the tire.

Maximum Permissible Inflation Pressure

This number is the greatest amount of air pressure that should ever be put in the tire under

normal driving conditions.

9-25

Customer Information

Tire Information (U.S.A.)

Tread Wear, Traction and Temperature Grades

Tread wear: The tread wear grade is a comparative rating based on the wear rate of the tire

when tested under controlled conditions on a specified government test course. For

example, a tire graded 150 would wear one and one-half (1 1/2) times as well on the

government course as a tire graded 100.

Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades

represent the tire's ability to stop on wet pavement as measured under controlled conditions

on specified government test surfaces of asphalt and concrete. A tire marked C may have

poor traction performance.

Temperature: The temperature grades are A (the highest), B and C, representing the tire's

resistance to the generation of heat and its ability to dissipate heat when tested under

controlled conditions on a specified indoor laboratory test wheel.

Snow Tires

In some heavy snow areas, local governments may require true snow tires, those with very

deeply cut tread. These tires should only be used in pairs or placed on all four wheels.

Make sure you purchase snow tires that are the same size and construction type as the other

tires on your vehicle.

SAFETY WARNING

The following safety warning appears on the tire's sidewall.

SERIOUS INJURY MAY RESULT FROM:

l

EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING-

MATCH TIRE DIAMETER TO RIM DIAMETER; NEVER EXCEED 40 psi (275 kPa)

TO SEAT BEADS-ONLY SPECIALLY TRAINED PERSONS SHOULD MOUNT

TIRES.

l

TIRE FAILURE DUE TO UNDER-INFLATION/OVERLOADING/DAMAGE-

FOLLOW OWNER'S MANUAL AND PLACARD IN VEHICLE-FREQUENTLY

CHECK INFLATION PRESSURE AND INSPECT FOR DAMAGE.

9-26

Customer Information

Tire Information (U.S.A.)

qInformation on Temporary Tires

Please refer to the sample below.

1. Temporary tires

2. Nominal width of tire in millimeters

3. Ratio of height to width (aspect ratio)

4. Diagonal

5. Rim diameter code

6. Load index & speed symbol

T115/70D 16 90M is an example of a tire size and load index rating. Here is an explanation

of the various components of that tire size and load index rating. Note that the tire size and

load index rating may be different from the example.

T

Indicates a tire that may be installed on cars, SUVs, minivans and light trucks as designated

by the Tire and Rim Association (T&RA).

115

“115” is the nominal width of the tire in millimeters. This three-digit number gives the

width in millimeters of the tire from sidewall edge to sidewall edge. In general, the larger

the number, the wider the tire.

9-27

Customer Information

Tire Information (U.S.A.)

70

“70” is the aspect ratio. This two-digit number indicates the tire's ratio of height to width.

D

“D” is the tire construction symbol. D indicates “diagonal ply construction”.

16

“16” is the wheel rim diameter in inches.

90

“90” is the Load Index. This two-or three-digit number indicates how much weight each

tire can support.

M

“M” is the speed rating. The speed rating denotes the maximum speed for which the use of

the tire is rated.

Letter Rating

Speed Rating

M

81 mph

9-28

Customer Information

Tire Information (U.S.A.)

Location of the Tire Label (Placard)

You will find the tire label containing tire inflation pressure by tire size and other important

information on the driver's side B-pillar or on the edge of the driver's door frame.

SAMPLE

qRecommended Tire Inflation Pressure

On the tire label you will find the recommended tire inflation pressure in both kPa and psi

for the tires installed as original equipment on the vehicle. It is very important that the

inflation pressure of the tires on your vehicle is maintained at the recommended pressure.

You should check the tire pressure regularly to insure that the proper inflation pressure is

maintained.

Refer to Tires on page 10-9.

NOTE

Tire pressures listed on the vehicle placard or tire information label indicate the recommended cold

tire inflation pressure, measured when the tires are cold, after the vehicle has been parked for at least

3 hours. As you drive, the temperature in the tire warms up, increasing the tire pressure.

9-29

Customer Information

Tire Information (U.S.A.)

WARNING

Always check the tire inflation pressures on a regular basis according to the

recommended tire inflation pressure on the tire label and in conjunction with the

information in this owner's manual:

Driving your vehicle with under-inflated tires is dangerous.

Under-inflation is the most common cause of failures in any kind of tire and may

result in severe cracking, tread separation or “blowout”, with unexpected loss of

vehicle control and increased risk of injury. Under-inflation increases sidewall flexing

and rolling resistance, resulting in heat buildup and internal damage to the tire. It

results in unnecessary tire stress, irregular wear, loss of control and accidents. A tire

can lose up to half of its air pressure and not appear to be flat!

It is impossible to determine whether or not tires are properly inflated just by looking

at them.

qChecking Tire Pressure

1. When you check the air pressure, make sure the tires are cold ―meaning they are not

hot from driving even a mile.

2. Remove the cap from the valve on one tire.

3. Firmly press a tire gauge onto the valve.

4. Add air to achieve recommended air pressure.

5. If you overfill the tire, release air by pushing on the metal stem in the center of the

valve. Then recheck the pressure with your tire gauge.

6. Replace the valve cap.

7. Repeat with each tire, including the spare.

NOTE

Some spare tires require higher inflation pressure.

8. Visually inspect the tires to make sure there are no nails or other objects embedded that

could poke a hole in the tire and cause an air leak.

9. Check the sidewalls to make sure there are no gouges, cuts, bulges, cracks or other

irregularities.

NOTE

Warm tires normally exceed recommended pressures. Don't release air from warm tires to adjust the

pressure.

Under-inflation can cause serious failures and accidents.

Over-inflation can produce a harsh ride and the greater possibility of damage from road hazards.

9-30

Customer Information

Tire Information (U.S.A.)

qGlossary of Terms

Tire Placard: A label indicating the OE tire sizes, recommended inflation pressure, and

the maximum weight the vehicle can carry.

Tire Identification Number (TIN): A number on the sidewall of each tire providing

information about the tire brand and manufacturing plant, tire size, and date of

manufacture.

Inflation Pressure: A measure of the amount of air in a tire.

kPa: Kilopascal, the metric unit for air pressure.

psi: Pounds per square inch, the English unit for air pressure.

B-pillar: The structural member at the side of the vehicle behind the front door.

Original Equipment (OE): Describes components originally equipped on the vehicle.

Vehicle Load Limit: The maximum value of the combination weight of occupants and

cargo.

Bead Area of the Tire: Area of the tire next to the rim.

Sidewall Area of the Tire: Area between the bead area and the tread.

Tread Area of the Tire: Area on the perimeter of the tire that contacts the road when it's

mounted on the vehicle.

Seating capacity means the total allowable number of vehicle occupants. Seating capacity

is described on the tire label.

Production options weight is the combination weight of installed regular production

options weighing over 2.3 kilograms in excess of the standard items which they replace,

and not previously considered in the curb weight or accessory weight, including heavy

duty brakes, ride levelers, roof rack, heavy duty battery, and special trim.

Rim is the metal support (wheel) for a tire or a tire and tube assembly upon which the tire

beads are seated.

9-31

Customer Information

Tire Information (U.S.A.)

Tire Maintenance

Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Here are

some important maintenance points:

qTire Inflation Pressure

Inspect all tire pressure monthly (including the spare) when the tires are cold. Maintain

recommended pressures for the best ride, top handling, and minimum tire wear. Use the

pressures specified on the vehicle tire information placard or tire label for optimum service.

qTire Rotation

To equalize tread wear, rotate the tires every 12,000 km (7,500 miles) or sooner if irregular

wear develops. During rotation, inspect them for correct balance.

Forward

Do not include (TEMPORARY USE ONLY)

spare tire in rotation.

Inspect the tires for uneven wear and damage. Abnormal wear is usually caused by one or a

combination of the following:

l

Incorrect tire pressure

Improper wheel alignment

l

Out-of-balance wheel

Severe braking

l

After rotation, inflate all tire pressures to specification (page 10-9) and inspect the lug nuts

for tightness.

9-32

Customer Information

Tire Information (U.S.A.)

CAUTION

Rotate unidirectional tires and radial tires that have an asymmetrical tread pattern

or studs only from front to rear, not from side to side. Tire performance will be

weakened if rotated from side to side.

(With limited-slip differential)

Don't use the following:

Ø Tires not of the designated size

Ø Tires of different sizes or types at the same time

Ø Tires not sufficiently inflated

If these instructions aren't followed, the rotation of the left and right wheels will be

different and will thus apply a constant load on the limited-slip differential.

This will cause a malfunction.

qReplacing a Tire

WARNING

Always use tires that are in good condition:

Driving with worn tires is dangerous. Reduced braking, steering, and traction could

result in an accident.

If a tire wears evenly, a wear indicator will appear as a solid band across the tread. Replace

the tire when this happens.

Tread wear indicator

New tread

Worn tread

You should replace it before the band is across the entire tread.

NOTE

Tires degrade over time, even when they are not being used on the road. It is recommended that tires

generally be replaced when they are 6 years or older. Heat caused by hot climates or frequent high

loading conditions can accelerate the aging process. You should replace the spare tire when you

replace the other road tires due to the aging of the spare tire. Regarding the manufacturing week and

year is indicated with 4 digit. Refer to The tire labeling on page 9-23.

9-33

Customer Information

Tire Information (U.S.A.)

qSafety Practices

The way you drive has a great deal to do with your tire mileage and safety. So cultivate

good driving habits for your own benefit.

l

Observe posted speed limits

Avoid fast starts, stops and turns

l

Avoid potholes and objects on the road

Do no run over curbs or hit the tire against the curb when parking

l

CAUTION

If you feel a sudden vibration or ride disturbance while driving or you suspect your

tire or vehicle has been damaged, immediately reduce your speed. Drive with caution

until you can safely pull off the road. Stop and inspect the tire for damage. If the tire

is under-inflated or damaged, deflate it, remove the tire and rim and replace it with

your spare tire. If you cannot detect a cause, have the vehicle towed to the nearest

vehicle or tire dealer to have the vehicle inspected.

9-34

Customer Information

Tire Information (U.S.A.)

Vehicle Loading

WARNING

Do not tow a trailer with this vehicle:

Towing a trailer with this vehicle is dangerous because it has not been designed to

tow a trailer and doing so will affect the drive system which could result in vehicle

damage.

This section will guide you in the proper loading of your vehicle, to keep your loaded

vehicle weight within its design rating capability. Properly loading your vehicle will

provide maximum return of vehicle design performance. Before loading your vehicle,

familiarize yourself with the following terms for determining your vehicle's weight ratings,

from the vehicle's Safety Certification Label and Tire and Load Information Label:

WARNING

Overloaded Vehicle:

Overloading a vehicle is dangerous. The results of overloading can have serious

consequences in terms of passenger safety. Too much weight on a vehicle's

suspension system can cause spring or shock absorber failure, brake failure,

handling or steering problems, irregular tire wear, tire failure or other damage.

Overloading makes a vehicle harder to drive and control. It also increases the

distance required for stopping. In cases of serious overloading, brakes can fail

completely, particularly on steep grades. The load a tire will carry safely is a

combination of the size of the tire, its load range, and corresponding inflation

pressure.

Never overload the vehicle and always observe the vehicle's weight ratings from the

vehicle's Safety Certification and Tire and Load Information labels.

9-35

Customer Information

Tire Information (U.S.A.)

Base Curb Weight is the weight of the vehicle including a full tank of fuel and all

standard equipment. It does not include passengers, cargo, or optional equipment.

Vehicle Curb Weight is the weight of your new vehicle when you picked it up from your

dealer plus any aftermarket equipment.

PAYLOAD

Payload is the combination weight of cargo and passengers that the vehicle is designed to

carry. The maximum payload for your vehicle can be found on the Tire and Load

Information label on the driver's door frame or door pillar. Look for “THE

COMBINATION WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER

EXCEED XXX kg or XXX lbs” for your maximum payload. The payload listed on the tire

label is the maximum payload for the vehicle as built by the assembly plant. If any

aftermarket or dealer installed equipment has been installed on the vehicle, the weight of

the equipment must be subtracted from the payload listed on the tire label in order to be

accurate.

9-36

Customer Information

Tire Information (U.S.A.)

SAMPLE

CARGO

Cargo Weight includes all weight added to the Base Curb Weight, including cargo and

optional equipment.

The cargo weight limit decreases depending on the number of vehicle occupants. The cargo

weight limit can be calculated by subtracting the total weight of the vehicle occupants from

the “combination weight of occupants and cargo should never exceed” value on the tire

label.

9-37

Customer Information

Tire Information (U.S.A.)

Examples: Based on a single occupant weight of 68 kg (150 lbs), and a value of 385 kg

(849 lbs) for the “combination weight of occupants and cargo should never exceed”:

_

The cargo weight limit with one occupant is 385 kg (849 lbs) 68 kg (150 lbs) = 317 kg

(699 lbs)

_

The cargo weight limit with two occupants is 385 kg (849 lbs) (68 × 2) kg ( (150 × 2)

lbs) = 249 kg (549 lbs)

If the weight of the occupant increases, the cargo weight limit decreases by that much.

GAW (Gross Axle Weight) is the total weight placed on each axle (front and rear) -

including vehicle curb weight and all payload.

GAWR (Gross Axle Weight Rating) is the maximum allowable weight that can be carried

by a single axle (front or rear). These numbers are shown on the Safety Compliance

Certification Label located on the driver's door frame or door pillar. The total load on

each axle must never exceed its GAWR.

GVW

GVW (Gross Vehicle Weight) is the Vehicle Curb Weight

cargo

passengers.

GVWR (Gross Vehicle Weight Rating) is the maximum allowable weight of the fully

loaded vehicle (including all options, equipment, passengers and cargo). The GVWR is

shown on the Safety Compliance Certification Label located on the driver's door

frame or door pillar. The GVW must never exceed the GVWR.

9-38

Customer Information

Tire Information (U.S.A.)

SAMPLE

WARNING

Exceeding Axle Weight Rating Limits:

Exceeding the Safety Certification Label axle weight rating limits is dangerous and

could result in death or serious injury as a result of substandard vehicle handling,

performance, engine, transmission and/or structural damage, serious damage to the

vehicle, or loss of control.

Always keep the vehicle within the axle weight rating limits.

Do not tow a trailer with this vehicle:

Towing a trailer with this vehicle is dangerous because it has not been designed to

tow a trailer and doing so will affect the drive system which could result in vehicle

damage.

9-39

Customer Information

Tire Information (U.S.A.)

GCW

GCW (Gross Combination Weight) is the weight of the loaded vehicle (GVW).

GCWR (Gross Combination Weight Rating) is the maximum allowable weight of the

vehicle - including all cargo and passengers - that the vehicle can handle without risking

damage. The GCW must never exceed the GCWR.

WARNING

Exceeding GVWR or GAWR Specifications:

Exceeding the GVWR or the GAWR specified on the certification label is dangerous.

Exceeding any vehicle rating limitation could result in a serious accident, injury, or

damage to the vehicle.

Do not use replacement tires with lower load carrying capacities than the originals

because they may lower the vehicle's GVWR and GAWR limitations. Replacement

tires with a higher limit than the originals do not increase the GVWR and GAWR

limitations.

Never exceed the GVWR or the GAWR specified on the certification label.

9-40

Customer Information

Tire Information (U.S.A.)

Steps for Determining the Correct Load Limit:

Steps for Determining Correct Load Limit:

(1) Locate the statement “The combined weight of occupants and cargo should

never exceed XXX kg or XXX lbs” on your vehicle's placard.

(2) Determine the combined weight of the driver and passengers that will be

riding in your vehicle.

(3) Subtract the combined weight of the driver and passengers from XXX kg

or XXX lbs.

(4) The resulting figure equals the available amount of cargo and luggage load

capacity. For example, if the “XXX” amount equals 1400 lbs. and there

will be five 150 lb passengers in your vehicle, the amount of available

_

cargo and luggage load capacity is 650 lbs. (1400 750 (5 × 150) = 650

lbs.)

(5) Determine the combined weight of luggage and cargo being loaded on the

vehicle. That weight may not safely exceed the available cargo and luggage

load capacity calculated in Step 4.

(6) If your vehicle will be towing a trailer, the load from your trailer will be

transferred to your vehicle. Consult this manual to determine how this

reduces the available cargo and luggage load capacity of your vehicle.

9-41

Customer Information

Reporting Safety Defects

Reporting Safety Defects (U.S.A.)

If you believe that your vehicle has a defect which could cause a crash or could

cause injury or death, you should immediately inform the National Highway

Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor

Corporation (Your Mazda Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigation, and if it

finds that a safety defect exists in a group of vehicles, it may order a recall and

remedy campaign. However, NHTSA cannot become involved in individual

problems between you, your dealer, or Mazda Motor Corporation (Your Mazda

Importer/Distributor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-

327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to:

Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC,

20590. You can also obtain other information about motor vehicle safety from

http://www.safercar.gov.

NOTE

If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:

Mazda North American Operations

7755 Irvine Center Drive

Irvine, California 92618-2922

or

P.O. Box 19734

Irvine, CA 92623-9734

Customer Assistance Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 9-13) in

this booklet.

9-42

Customer Information

Reporting Safety Defects

Reporting Safety Defects (Canada)

Canadian customers who wish to report a safety-related defect to Transport Canada, Defect

Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact

Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330

Sparks Street, Ottawa ON K1A 0N5.

For additional road safety information, please visit the Road Safety website at:

http://www.tc.gc.ca/roadsafety/menu.htm

9-43

Customer Information

Service Publications

Factory-authorized Mazda service publications are available for owners who wish to do

some of their own maintenance and repair.

When requesting any of our publications through an Authorized Mazda Dealer, refer to the

chart below.

If they do not have what you need in stock, they can order it for you.

PUBLICATION ORDER NUMBER

9999-95-017B-10

PUBLICATION DESCRIPTION

2010 WORKSHOP MANUAL (English)

2010 WORKSHOP MANUAL (Spanish)

2010 WIRING DIAGRAM (English)

2010 WIRING DIAGRAM (Spanish)

2010 OWNER'S MANUAL

9999-MX-017B-10

9999-95-019G-10

9999-MX-019G-10

9999-95-038C-10R4 (U.S.A. only)

9999-EC-038C-10R4 (Canada only)

9999-PR-038C-10R4 (Puerto Rico, Mexico only)

9999-95-064F-10

2010 OWNER'S MANUAL

2010 SERVICE HIGHLIGHTS

9999-95-038C-10NAV (U.S.A. only)

9999-EC-038C-10NAV (Canada only)

9999-PR-038C-10NAV (Puerto Rico, Mexico only)

2010 NAVIGATION SYSTEM OWNER'S MANUAL

qWORKSHOP MANUAL:

Covers recommended maintenance and repair procedures of the drive train, body and

chassis.

qWIRING DIAGRAM:

Provides electrical schematics as well as component location for the entire electrical

system.

qOWNER'S MANUAL:

This booklet contains information regarding the proper care and operation of your vehicle.

This is not a technician's manual.

qSERVICE HIGHLIGHTS:

Provides description and operation of the many systems of your Mazda.

9-44

Customer Information

Service Publications

qNAVIGATION SYSTEM OWNER'S MANUAL:

This booklet contains information regarding the proper operation and use of the navigation

system. This is not a technician's manual.

9-45

9-46

Customer Information for Your Mazda 3 4 Door Second Generation (2010-2013)

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