2007-2013 Mercedes C Class 4 Door On-board computer and displays -> Display messages User Manual
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On-board computer and displays -> Display messages for Your Mercedes C Class 4 Door Second Generation (2007-2013)

Display messages
General notes
Display messages appear in themultifunction display.
Display messages with graphic displays may be shown in simplified forminthe Operator's
Manual and may therefore differ from the multifunction display.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
When the ignition is switched off, all display messages are deleted, apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
When you stop and park the vehicle, please observe the notes on the HOLD function
(Y page 176) and parking (Y page 158).
Hiding display messages
X
Press the a or % button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red. Some high-priority
display messages cannot be hidden.
The multifunction display shows these messages continuously until the causes for the
messages have been remedied.
Message memory
The message memory allows you to call up previous display messages.
X
Press the = or ; button on the steering wheel to select the
Serv. menu.
If there are display messages, the multifunction displayshows
2 messages, for example.
X
Press the 9 or : button to select the entry, e.g.
2 messages.
X
Press a to confirm.
X
Press the 9 or : button to scroll through the display messages.
216
Display messages
On-board computer and displays
Safety systems
Display messages Possible causes/consequences and M Solutions
!÷
Currently
Unavailable See
Operator's Manual
ABS (Anti-lock Braking System), ESP
®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE
®
,the HOLD function and
hill start assist are temporarily unavailable.
BAS PLUS and PRE-SAFE
®
Brake may also have failed.
In addition, the ÷, å and ! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes are:
R
self-diagnosis is not yet complete.
R
the on-board voltage may be insufficient.
G
WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP
®
is not operational, ESP
®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X
Carefully drive on a suitable stretch of road, making slight
steering movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X
Drive on carefully.
X
Visit a qualified specialist workshop.
÷
Inoperative See
Operator's Manual
ESP
®
,BAS, PRE-SAFE
®
, the HOLD functionand hill start assist are
unavailable due to a malfunction.
BAS PLUS and PRE-SAFE
®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The self-diagnosis functionmight not be complete, for example.
ATTENTION ASSIST is deactivated.
G
WARNING
The brake system continues to function normally, but without the
functions listed above.
Display messages
217
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
The braking distance in an emergency braking situation can thus
increase.
If ESP
®
is notoperational, ESP
®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X
Carefully drive on a suitable stretch of road, making slight
steering movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X
Drive on carefully.
X
Visit a qualified specialist workshop.
T!
÷
Inoperative See
Operator's Manual
EBD (electronic brake force distribution), ABS, ESP
®
, BAS, PRE-
SAFE
®
, the HOLD function and hill start assist are unavailable due
to a malfunction.
BAS PLUS and PRE-SAFE
®
Brake may also have failed.
In addition, the ÷, å and ! warning lamps light up in
the instrument cluster and a warning tone sounds.
G
WARNING
The brake system continues to function normally, but without the
functions listed above. The frontand rearwheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP
®
is not operational, ESP
®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X
Drive on carefully.
X
Visit a qualified specialist workshop immediately.
F(USA
only)J(Canada
only)
Release Parking
Brake
You are driving with the parking brake applied. Awarning tone also
sounds.
X
Release the parking brake.
218
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
$(USA
only)J(Canada
only)
Brake Immediately
A malfunction has occurred while the HOLD function or
DISTRONIC PLUS is active.
Atone may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X
Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message
disappears.
X
Use the folding wheel chock (Y page 335) from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine.
$(USA
only)J(Canada
only)
Check Brake Fluid
Level
There is not enough brake fluid in the brake fluid reservoir.
In addition, the $ (USA only)/J (Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G
WARNING
The braking effect may be impaired.
There is a risk of an accident.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X
Secure the vehicle against rolling away (Y page 158).
X
Consult a qualified specialist workshop.
X
Do not add brake fluid. This does not correct the malfunction.
#
Check Brake Pad
Wear
The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop.
G
mbrace Inoperative
One or more main features of the mbrace system are
malfunctioning.
X
Have the mbrace system checked immediately at a qualified
specialist workshop.
PRE-SAFE
Inoperative See
Operator's Manual
Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
X
Visit a qualified specialist workshop immediately.
Display messages
219
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
PRE-SAFE
Functions
Currently Limited
See Operator's
Manual
PRE-SAFE
®
Brake is temporarily inoperative. Possible causes are:
R
function is impaired due to heavy rain or snow.
R
the sensors in the radiatorgrill and the bumper are dirty.
R
the radarsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R
AMG vehicles: ESP
®
is deactivated.
R
the system is outside the operating temperature range.
R
the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE
®
Brake is operational again.
If the display message does not disappear:
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Clean the sensors in the radiator grill and the bumper
(Y page 291).
X
Restart the engine.
X
AMG vehicles: reactivate ESP
®
(Y page 68).
PRE-SAFE
Functions Limited
See Operator's
Manual
PRE-SAFE
®
Brake is inoperative due to a malfunction. BAS PLUS
or the distance warning signal may also have failed.
X
Visit a qualified specialist workshop.
6
SRS Malfunction
Service Required
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X
Visit a qualified specialist workshop.
For further information about SRS, see (Y page 41).
220
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
6
Front Left
Malfunction
Service Required
or Front Right
Malfunction
Service Required
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrumentcluster.
G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X
Visit a qualified specialist workshop.
6
Rear Left
Malfunction
Service Required
or Rear Right
Malfunction
Service Required
G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctionedat the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
X
Visitaqualified specialist workshop.
6
Rear Center
Malfunction
Service Required
G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
X
Visit a qualified specialist workshop.
6
Left Side Curtain
Airbag Malfunction
Service Required
or Right Side
Curtain Airbag
Malfunction
Service Required
There is a malfunction in the left-hand or right-hand window
curtain air bag.
The 6 warning lamp also lights up in the instrument cluster.
G
WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X
Visit a qualified specialist workshop.
Display messages
221
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
Front Passenger
Airbag Disabled
See Operator's
Manual
The front-passenger air bag is disabled during the journey, even
though:
R
an adult
or
R
a person larger than a certain size is occupying the front-
passenger seat
If additional forces are applied to the seat, the system may
interpret the occupant's weight as lowerthan it actually is.
G
WARNING
The front-passenger air bag does not deploy during an accident.
There is an increased risk of injury.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Switch the ignition off.
X
Have the occupant get out of the vehicle.
X
Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X
Observe the PASSENGER AIRBAG OFF indicator lamp in the
center console and the multifunction display and check the
following:
Seat unoccupied and ignition switched on:
R
the PASSENGER AIRBAG OFF indicator lamp must light up and
remain lit. If the indicator lamp is on, OCS has disabled the front-
passenger air bag (Y page 47).
R
the
Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not be shown in
the multifunction display.
X
Wait for a period of at least 60 seconds until the necessary
system checks have been completed.
X
Make sure that the display messages do not appearinthe
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the PASSENGER AIRBAG OFF indicator
lamp remains lit or goes out depends on how OCS classifies the
occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
X
Visit a qualified specialist workshop immediately.
222
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
Forfurther information about the Occupant Classification System,
see (Y page 47).
Front Passenger
Airbag Enabled
See Operator's
Manual
The front-passenger air bag is enabled during the journey, even
though:
R
a child, a small adult or an object weighing less than the
system's weightthreshold is located on the front-passenger
seat
or
R
the front-passenger seat is unoccupied
The system may detect objects or forces applying additional
weight on the seat.
G
WARNING
The air bag may deploy unintentionally.
There is an increased risk of injury.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Switch the ignition off.
X
Open the front-passenger door.
X
Remove the child and the child restraint system from the front-
passenger seat.
X
Make sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and
interpret the seat occupant's weight as greater than it actually
is.
X
Keep the seat unoccupied, close the front-passenger door and
switch on the ignition.
X
Observe the PASSENGER AIRBAG OFF indicator lamp in the
center console and the multifunction display and check the
following:
Seat unoccupied and ignition switched on:
R
the PASSENGER AIRBAG OFF indicator lamp must light up and
remain lit. If the indicator lamp is on, OCS (Occupant
Classification System) has disabled the front-passenger air bag
(Y page 47).
R
the
Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not be shown in
the multifunction display.
Display messages
223
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
X
Wait foraperiod of at least 60 seconds until the necessary
system checks have been completed.
X
Make sure that the display messages do not appear in the
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the PASSENGER AIRBAG OFF indicator
lamp remains lit or goes out depends on how OCS classifies the
occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
X
Visit a qualified specialist workshop immediately.
For further information about the Occupant Classification System,
see (Y page 47).
Lights
i
Display messages about LEDs:
This display message will only appear if all LEDs have failed.
Display messages Possible causes/consequences and M Solutions
b
Check Left
Cornering Light or
Check Right
Cornering Light
The left or right-hand cornering light is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left Low
Beam or Check
Right Low Beam
The left or right-hand low-beam headlamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Rear Left
Turn Signal or
Check Rear Right
Turn Signal
The rear left-hand or rear right-hand turn signal is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
224
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
b
Check Front Left
Turn Signal or
Check Front Right
Turn Signal
The front left-hand or front right-hand turn signal is defective.
X
Checkwhether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left Mirror
Turn Signal or
Check
Right Mirror
Turn Signal
The turn signal in the left-hand or right-hand exterior mirror is
defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Center Brake
Lamp
The high-mounted brake lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left Tail
and Brake Lamps or
Check Right Tail
and Brake Lamps
The left or right-hand tail lamp/brake lamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left High
BeamorCheck Right
High Beam
The left or right-hand high beam is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left Fog
LamporCheck Right
Fog Lamp
The left-hand or right-hand front fog lamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
Display messages
225
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
b
Rear fog lamp
The rear fog lamp is defective.
X
Checkwhether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Front Left
Parking Lamp or
Check Front Right
Parking Lamp
The front left or front right parking or standing lamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left Reverse
Lamp or Check
Right Reverse Lamp
The left or right-hand backup lamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 117).
or
X
Visit a qualified specialist workshop.
b
Check Front Left
Sidemarker Lamp or
Check Front Right
Sidemarker Lamp
The left or right front side marker lamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Rear Left
Sidemarker Lamp or
Check Rear Right
Sidemarker Lamp
The rear left or right side marker lamp is defective.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Check Left Daytime
Running Light or
Check Right
Daytime Running
Light
The left-hand or right-hand daytime running lamp is faulty.
X
Check whether you are permitted to replace the bulb yourself
(Y page 116).
or
X
Visit a qualified specialist workshop.
b
Active Headlamps
Inoperative
The active light function is defective.
X
Visit a qualified specialist workshop.
226
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
b
Malfunction See
Operator's Manual
The exteriorlighting is defective.
X
Visit a qualified specialist workshop.
b
Malfunction See
Operator's Manual
The exterior lighting is defective.
X
Visit a qualified specialist workshop.
b
Auto Lamp Function
Inoperative
The light sensor is defective.
X
Visit a qualified specialist workshop.
b
Switch Off Lights
The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X
Turn the light switch to Ã.
Adaptive Highbeam
Assist Inoperative
Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop.
Adaptive Highbeam
Assist Currently
Unavailable See
Operator's Manual
Adaptive Highbeam Assist is deactivated and temporarily
inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R
visibility is impaired due to heavy rain, snow or fog.
X
Clean the windshield.
If the system detects that the camera is fully operational again,
the
Adaptive Highbeam Assist Now Available message is
displayed.
Adaptive Highbeam Assist is operational again.
Display messages
227
On-board computer and displays
Z
Engine
Display messages Possible causes/consequences and M Solutions
+
Check Coolant
Level See
Operator's Manual
The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X
Add coolant, observing the warning notes before doing so
(Y page 286).
X
If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop.
?
The fan motor is faulty.
X
At coolant temperatures below 248 ‡ (120 †) drive to the
nearestqualified specialist workshop.
X
Avoid subjecting the engineto heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.
?
Coolant Too Hot
Stop Vehicle Turn
Engine Off
The coolant is too hot.
Awarning tone also sounds.
G
WARNING
Do notdrive when yourengine is overheated. Thiscan cause some
fluids which may have leaked into the engine compartmentto
catch fire.
Steamfrom the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Waituntil the engine has cooled down.
X
Make sure thatthe air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X
Do not start the engine again until the display message goes out
and the coolant temperature is below 248 ‡ (120 †).
Otherwise, the engine could be damaged.
X
Pay attention to the coolant temperature display.
X
If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120 †).
228
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
#
The battery is notbeing charged.
Awarning tone also sounds.
Possible causes are:
R
a defective alternator
R
a torn poly-V-belt
R
a malfunction in the electronics
X
Pull overand stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Openthe hood.
X
Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
!
Do not continue driving. The engine could otherwise overheat.
X
Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X
Visit a qualified specialist workshop.
4
Check Engine Oil
At Next Refueling
The engine oil level has dropped to the minimum level.
Awarning tone also sounds.
X
Checkthe oil level when next refueling, at the latest
(Y page 285).
X
If necessary, add engine oil (Y page 285).
X
Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
!
Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at
.
Display messages
229
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
4
Check Engine Oil
Level (Add 1 quart)
AMG vehicles: the engine oil level is too low.
X
Checkthe oil level when next refueling, at the latest
(Y page 285).
X
If necessary, add engine oil (Y page 285).
X
Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
!
Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at
.
8
Fuel Level Low
The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station.
C
There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail.
8
Gas Cap Loose
The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X
Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X
Visit a qualified specialist workshop.
Driving systems
Display messages Possible causes/consequences and M Solutions
À
Attention Assist:
Take a Break!
Based on certain criteria, ATTENTION ASSIST has detected fatigue
or alack of concentration on thepart of thedriver. A warning tone
also sounds.
X
If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest.
À
Attention Assist
Inoperative
ATTENTION ASSIST is inoperative.
X
Visitaqualified specialist workshop.
230
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
ë
Off
The HOLD function is deactivated. The vehicle is skidding.
Awarning tone also sounds.
X
Reactivate the HOLD function later (Y page 176).
The HOLD function is deactivated. When the brakepedal is firmly
depressed, an activation condition is not fulfilled.
Awarning tone also sounds.
X
Check the activation conditions for the HOLD function
(Y page 176).
Radar Sensor
Deactivated See
Operator's Manual
The radar sensor system is deactivated.
X
Switch on the radar sensor system (Y page 211).
Lane Keeping
Assist Currently
Unavailable See
Operator's Manual
or Active Lane
Keeping Assist
Currently
Unavailable See
Operator's Manual
Lane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative. Possible causes are:
R
the windshield in the camera's field of vision is dirty.
R
visibility is impaired due to heavy rain, snow or fog.
R
there are no lane markings for a longer period.
R
the lane markings are worn, dark or covered, e.g.by dirtorsnow.
Whenthe causes stated above no longer apply, the display
message disappears.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Cleanthe windshield.
Lane Keeping
Assist
Inoperative or
Active Lane
Keeping Assist
Inoperative
Lane Keeping Assist or Active Lane Keeping Assist is defective.
X
Visit a qualified specialist workshop.
Display messages
231
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
Blind Spot Assist
Currently
Unavailable See
Operator's Manual
or Active Blind
Spot Assist
Currently
Unavailable See
Operator's Manual
Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R
function is impaired due to heavy rain or snow.
R
the radarsensor system is outside the operating temperature
range.
R
the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Clean the sensors (Y page 291).
X
Restart the engine.
Blind Spot Assist
Inoperative or
Active Blind Spot
Assist Inoperative
Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
X
Visit a qualified specialist workshop.
Parking Guidance
Inoperative
Parking Guidance is malfunctioning (Y page 182).
X
Restart the engine.
If the display message continues to be displayed:
X
Visit a qualified specialist workshop.
232
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
Parking Guidance
Canceled
Parking Guidance is deactivated. Possible causes are:
R
The vehicle is skidding.
R
The sensors are dirty.
R
A malfunction has occurred.
Awarning tone also sounds.
X
Reactivate Parking Guidance later(Ypage 182).
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X
Clean the sensors (Y page 291).
X
Restart the engine.
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X
Visit a qualified specialist workshop.
Parking Guidance has been deactivated because you are no longer
following the recommended path.
X
Park again and, while doing so, observe the display messages
in the multifunction display.
Parking Guidance
Finished
The vehicle is parked. Awarning tone also sounds.
The display message disappears automatically.
DISTRONIC PLUS Off
DISTRONIC PLUShas been deactivated (Y page 167). If it was
deactivated automatically, a warning tone also sounds.
DISTRONIC PLUS Now
Available
DISTRONIC PLUSis operational againafter having been
temporarily unavailable.You can now reactivate DISTRONIC PLUS
(Y page 167).
Display messages
233
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
DISTRONIC PLUS
Currently
Unavailable See
Operator's Manual
DISTRONIC PLUSis temporarily inoperative. Possible causes are:
R
function is impaired due to heavy rain or snow.
R
the sensors in the radiator grill and the bumper are dirty.
R
the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R
the system is outside the operating temperature range.
R
the on-board voltage is too low.
Awarning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does notdisappear:
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Clean the sensors in the radiator grill and the bumper
(Y page 291).
X
Restartthe engine.
DISTRONIC PLUS
Inoperative
DISTRONIC PLUS is defective. BAS PLUS and PRE-SAFE
®
Brake
may also have failed.
Awarning tone also sounds.
X
Visitaqualified specialist workshop.
DISTRONIC PLUS
Passive
You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal.
DISTRONIC PLUS
--- mph
An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 167).
234
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
Cruise Control
Inoperative
Cruise control is defective.
Awarning tone also sounds.
X
Visitaqualified specialist workshop.
Cruise Control
--- mph
Acondition for activating cruise control has not been fulfilled.
You have tried to store aspeed below 20 mph (30 km/h), for
example.
X
If conditions permit, drive faster than 20 mph (30 km/h) and
store the speed.
X
Check the activation conditions for cruise control
(Y page 165).
Display messages
235
On-board computer and displays
Z
Tires
Display messages Possible causes/consequences and M Solutions
Check
Tire Pressure Soon
Canada only:
The tire pressure loss warningsystem has detected a significant
loss in pressure.
Awarning tone also sounds.
G
WARNING
With tire pressures which are too low, there is a riskofthe
following hazards:
R
they may burst, especially as the load and vehicle speed
increase.
R
they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R
the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X
Secure the vehicle against rolling away (Y page 158).
X
Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 297).
X
Check the tire pressures and, if necessary, correct the tire
pressure.
X
Restart the tire pressure loss warning system when the tire
pressure is correct (Y page 317).
Run Flat Indicator
Then Restart Run
Flat Indicator
Canada only:
The tire pressure loss warning system generated a display
message and has not been restarted since.
X
Set the correct tire pressure in all four tires.
X
Restart the tire pressure loss warning system (Y page 317).
Run Flat Indicator
Inoperative
Canada only:
The tire pressure loss warning system is faulty.
X
Visit a qualified specialist workshop.
Correct
Tire Pressure
The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 318).
X
If necessary, correct the tire pressure.
X
Restart the tire pressure monitor (Y page 320).
236
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
Check
Tires
The tire pressure in one or more tires has dropped significantly.
The wheel position is displayed in the multifunction display.
Awarning tone also sounds.
G
WARNING
With tire pressures which are too low, there is a riskofthe
following hazards:
R
they may burst, especially as the load and vehicle speed
increase.
R
they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R
the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X
Secure the vehicle against rolling away (Y page 158).
X
Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 297).
X
Check the tire pressure (Y page 318).
X
If necessary, correct the tire pressure.
Warning
Tire Malfunction
The tire pressure in one or more tires has dropped suddenly. The
wheel position is shown in the multifunction display.
G
WARNING
If you drive with a flat tire, there is a risk of the following hazards:
R
a flat tire affects the ability to steer or brake the vehicle.
R
you could lose control of the vehicle.
R
continued driving with a flat tire will cause excessive heat build-
up and possibly a fire.
There is a risk of an accident.
X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X
Secure the vehicle against rolling away (Y page 158).
X
Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 297).
Display messages
237
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
Tire Press. Monitor
Currently
Unavailable
Due to a source of radiointerference, no signals can be received
from the wheel sensors.The tire pressure monitor is temporarily
malfunctioning.
X
Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved.
TirePress.
Sensor(s) Missing
There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X
Have the faulty tire pressure sensor replaced at a qualified
specialist workshop.
Tire Pressure
Monitor
Inoperative No
Wheel Sensors
The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X
Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes.
Tire Press. Monitor
Inoperative
The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop.
Vehicle
Display messages Possible causes/consequences and M Solutions
Shift to 'P' or 'N'
to Start Engine
You have attempted to start the engine with the transmission in
position R or D.
X
Shift the transmission to position P or N.
P
Shift to P
You have attempted to stop the engine with the Start/Stop button
while the transmission was not in position P.
X
Shift the transmission to position P.
238
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
While the HOLD function or DISTRONIC PLUSis active, you have:
R
opened the driver's door and released the seat belt or
R
switched off the engine or
R
opened the hood
Atone may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X
Shift the transmission to position P.
You can restart the engine.
N
The trunk lid is open.
X
Close the trunk lid.
M
The hood is open.
G
WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Close the hood.
C
At least one door is open.
X
Close all the doors.
_
Rear Left Backrest
Not Latched or
Rear Right
Backrest Not
Latched
The backrest in the rear is not engaged on the left-hand and/or
right-hand side.
X
Push the backrest back until it engages.
Display messages
239
On-board computer and displays
Z
Display messages Possible causes/consequences and M Solutions
Ð
Power Steering
Malfunction See
Operator's Manual
The powersteering is malfunctioning.
Awarning tone also sounds.
G
WARNING
You will need to use more force to steer.
There is a riskofanaccident.
X
Check whetheryou are able to apply the extra force required.
X
If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X
If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.
Phone No Service
Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display.
¥
Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 287).
SmartKey
Display messages Possible causes/consequences and M Solutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey.
Â
Take
Your Key from
Ignition
The SmartKey is in the ignition lock.
X
Remove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop.
Â
Replace
Key Battery
The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 77).
240
Display messages
On-board computer and displays
Display messages Possible causes/consequences and M Solutions
Â
Don't Forget Your
Key
The display message is shown foramaximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X
Remember to take the KEYLESS-GO key with you when you
leave the vehicle.
Â
Key Not Detected
(red display message)
The KEYLESS-GO key is not in the vehicle.
Awarning tone also sounds.
If the engine is switched off, you can no longer lockthe vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158)
(Y page 158).
X
Locate the KEYLESS-GO key.
The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Awarning tone also sounds.
X
Pull overand stop the vehicle safely as soonas possible, paying
attention to road and traffic conditions.
X
Secure the vehicle against rolling away (Y page 158).
X
Operate the vehicle with the SmartKey in the ignition lock.
Â
Key Not Detected
(white display
message)
The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X
Operate the vehicle with the SmartKey in the ignition lock.
Â
Key Detected in
Vehicle
The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle.
Display messages
241
On-board computer and displays
Z

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