2019-2024 Mercedes CLA 4 Door Breakdown assistance User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

Breakdown assistance for Your Mercedes CLA 4 Door Second Generation (2019-2024)

EmergEmergencyency
RRemoemoving tving the safehe safety vty vestest
The safety vests are located in the storage com-
partments in the driver's and front passenger
door.
#
Pull out the safety vest bag by the loop.
#
Open the safety vest bag and pull out the
safety vest.
%
There are also safety vest compartments in
the rear door storage compartments in which
safety vests can be stored.
1
Maximum number of washes
2
Maximum wash temperature
3
Do not bleach
4
Do not iron
5
Do not tumble dry
6
Do not dry clean
7
Class 2 safety vest
The requirements dened by the legal standard
are only fullled if the safety vest is the correct
size and is fully closed.
Replace the safety vest in the following cases:
R
The reective strips are damaged or dirty
R
The maximum permissible number of washes
is exceeded
R
The uorescence has faded
WWararning trning triangleiangle
RRemoemoving tving the whe wararning trning triangleiangle
#
Push both sides of warning triangle holder 1
in the direction of the arrow and open it.
#
Remove warning triangle 2.
274274
Breakdown assistance
SeSetting up ttting up the whe wararning trning triangleiangle
#
Fold side reectors 1 upwards to form a tri-
angle and attach at the top using upper press-
stud
2.
#
Fold legs 3 down and out to the side.
FFirsirst-aid kitt-aid kit (so-sided)(so-sided) ovovererviewview
First-aid kit (so sided) 1 is on the le or right in
the trunk, depending on the vehicle version.
Flat tireFlat tire
NNoottes ones on atat tirtireses
&
W
WARNINGARNING Risk of accident due to a at
tire
A at tire severely aects the driving charac-
teristics as well as the steering and braking of
the vehicle.
T
Tirires wites withouthout rrun-atun-at ccharharactactererisistics:tics:
#
Do not drive with a at tire.
#
Change the at tire immediately with an
emergency spare wheel or spare wheel.
Alternatively, consult a qualied special-
ist workshop.
T
Tirires wites withh rrun-atun-at ccharharactactererisistics:tics:
#
Observe the information and warning
notes on MOExtended tires (run-at
tires).
Breakdown assistance
275
275
In the event of a at tire, the following options are
available depending on your vehicle's equipment:
R
V
Vehicles witehicles with MOExth MOExtended tirended tires:es: it is possible
to continue the journey for a short period of
time. Make sure you observe the notes on
MOExtended tires (run-at tires)
(/ page 276).
R
V
Vehicles witehicles with a TIREFIT kit:h a TIREFIT kit: you can repair the
tire so that it is possible to continue the jour-
ney for a short period of time. To do this, use
the TIREFIT kit (/ page 277).
R
V
Vehicles witehicles with Merh Mercedes me connect:cedes me connect: you can
make a call for breakdown assistance via the
overhead control panel in the case of a break-
down (/ page 241).
R
All v
All vehicles:ehicles: change the wheel (/ page 318).
%
The emergency spare wheel is only available
in certain countries.
NNoottes on MOExtes on MOExtended tirended tireses (r(run-atun-at tirtires)es)
&
W
WARNINGARNING Risk of accident when driving in
limp-home mode
When driving in emergency mode the handling
characteristics are impaired.
#
Do not exceed the specied maximum
speed of the MOExtended tires.
#
Avoid any abrupt steering and driving
maneuvers as well as driving over obsta-
cles (curbs, pot holes, o-road). This
applies, in particular, to a loaded vehicle.
#
Stop driving in the emergency mode if
you notice:
R
Banging noise
R
Vehicle vibration
R
Smoke which smells like rubber
R
Continuous ESP
®
intervention
R
Cracks in the tire side walls
#
Aer driving in emergency mode, have
the rims checked by a qualied specialist
workshop with regard to their further
use.
#
The defective tire must be replaced in
every case.
With MOExtended tires (run-at tires), you can
continue to drive your vehicle even if there is a
total loss of pressure in one or more tires. How-
ever, the tire aected must not show any clearly
visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the side
wall of the tire.
V
Vehicles witehicles with tirh tire pre pressuressure loss we loss wararning systning system:em:
MOExtended tires may only be used in conjunc-
tion with an activated tire pressure loss warning
system.
V
Vehicles witehicles with tirh tire pre pressuressure monite monitororing sying syststem:em:
MOExtended tires may only be used in conjunc-
tion with an activated tire pressure monitoring
system.
If a pressure loss warning message appears in the
driver's display, proceed as follows:
R
Check the tire for damage.
276276
Breakdown assistance
R
If driving on, observe the following notes.
Dr
Driving distiving distance possible in emergance possible in emergency modeency mode
aeraer tthe prhe pressuressure loss we loss wararning:ning:
Load conditionLoad condition DrDriving distiving distance possi-ance possi-
ble in emergble in emergency modeency mode
Partially laden 50 miles (80 km)
Fully laden 19 miles (30 km)
The driving distance possible in emergency mode
may vary depending on the driving style. Observe
the maximum permissible speed of 50 mph
(80 km/h).
If a tire has gone at and cannot be replaced with
an MOExtended tire, you can use a standard tire
as a temporary measure.
TIREFIT kit stTIREFIT kit stororagage locatione location
The TIREFIT kit is located under the trunk oor.
1
Tire sealant bottle
2
Tire ination compressor
Depending on the model, the TIREFIT kit may also
be located in other places under the trunk oor.
Using tUsing the TIREFIT kithe TIREFIT kit
RReqequiruirements:ements:
R
Tire sealant bottle and tire ination compres-
sor (/ page 277)
R
TIREFIT sticker
R
Gloves
You can use TIREFIT tire sealant to seal perfora-
tion damage of up to 0.16 in (4 mm), particularly
those in the tire contact surface. You can use
TIREFIT in outside temperatures down to -4 °F
(-20 °C).
&
W
WARNINGARNING Risk of accident when using
tire sealant
The tire sealant may be unable to seal the tire
properly, especially in the following cases:
R
There are large cuts or punctures in the
tire (larger than damage previously men-
tioned)
R
The wheel rims have been damaged
R
Aer journeys with very low tire pressure
or with at tires
#
Do not continue driving.
#
Consult a qualied specialist workshop.
Breakdown assistance
277
277
&
W
WARNINGARNING Risk of injury and poisoning
from tire sealant
The tire sealant is harmful and causes irrita-
tion. Do not allow it to come into contact with
the skin, eyes or clothing, and do not swallow
it. Do not inhale tire sealant fumes. Keep the
tire sealant away from children.
If you come into contact with the tire sealant,
observe the following:
#
Rinse o the tire sealant from your skin
immediately using water.
#
If tire sealant gets into your eyes, thor-
oughly rinse out the eyes using clean
water.
#
If tire sealant has been swallowed, imme-
diately rinse out the mouth thoroughly
and drink plenty of water. Do not induce
vomiting and seek medical attention
immediately.
#
Change out of any clothes contaminated
with tire sealant immediately.
#
If allergic reactions occur, seek medical
attention immediately.
*
N
NOOTETE Overheating due to the tire ination
compressor running too long
#
Do not run the tire ination compressor
for longer than ten minutes without inter-
ruption.
Comply with the manufacturer's safety notes on
the sticker on the tire ination compressor.
Have the tire sealant bottle replaced in a qualied
specialist workshop every ve years.
#
Do not remove any foreign objects which have
entered the tire.
#
Ax part 1 of the TIREFIT sticker to the
instrument cluster within the driver's eld of
vision.
#
Ax part 2 of the TIREFIT sticker near the
valve on the wheel with the faulty tire.
#
Pull plug 4 with the cable and hose 5 out
of the tire ination compressor housing.
278278
Breakdown assistance
#
Push the plug of hose 5 into ange 6 of tire
sealant bottle
1 until the plug engages.
#
Place tire sealant bottle 1 head downwards
into recess
2 of the tire ination compressor.
#
Remove the valve cap from valve 7 on the
faulty tire.
#
Screw lling hose 8 onto valve 7.
#
Insert plug 4 into a 12 V socket in your vehi-
cle.
#
Switch on the vehicle.
#
Switch on the tire ination compressor using
On/O switch 3.
The tire is inated. First, tire sealant is pum-
ped into the tire. The pressure may briey rise
to approximately 500 kPa (5.0 bar/73 psi).
Do no
Do not switct switchh oo tthe tirhe tiree inationination comcomprpressoressor
durduring ting this phase!his phase!
#
Let the tire ination compressor run for a max-
imum of ten minutes.
The tire should then have attained a tire pres-
sure of at least 200 kPa (2.0 bar/29 psi).
If tire sealant leaks out, make sure you clean the
aected area as quickly as possible. It is prefera-
ble to use clean water.
If you get tire sealant on your clothing, have it
cleaned as soon as possible with perchloroethy-
lene.
If,
If, aeraer tten minuten minutes, a tires, a tire pre pressuressure of 200 kPae of 200 kPa
(2.0 bar/29 psi) has no(2.0 bar/29 psi) has not been attt been attained:ained:
#
Switch o the tire ination compressor.
#
Unscrew the lling hose from the valve of the
faulty tire.
Please note that tire sealant may leak out when
unscrewing the lling hose.
#
Drive forwards or in reverse very slowly for
approximately 33 (10 m).
#
Pump up the tire again.
Aer a maximum of ten minutes the tire pres-
sure must be at least 200 kPa (2.0 bar/
29 psi).
&
W
WARNINGARNING Risk of accident due to the
specied tire pressure not being achieved
If the specied tire pressure is not achieved
aer the specied time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance.
The braking characteristics as well as the driv-
ing characteristics may be greatly impaired.
#
Do not continue driving.
#
Consult a qualied specialist workshop.
If,If, aeraer tten minuten minutes, a tires, a tire pre pressuressure of 200 kPae of 200 kPa
(2.0 bar/29 psi) has been att(2.0 bar/29 psi) has been attained:ained:
#
Switch o the tire ination compressor.
Breakdown assistance
279
279
#
Unscrew the lling hose from the valve of the
faulty tire.
&
W
WARNINGARNING Risk of accident from driving
with sealed tires
A tire temporarily sealed with tire sealant
impairs the handling characteristics and is not
suitable for higher speeds.
#
Adapt your driving style accordingly and
drive carefully.
#
Do not exceed the maximum speed limit
with a tire that has been repaired using
tire sealant.
#
Observe the maximum permissible speed for a
tire sealed with tire sealant 50 mph
(80 km/h).
*
N
NOOTETE Staining caused by leaking tire seal-
ant
Aer use, excess tire sealant may leak out
from the lling hose.
#
Therefore, place the lling hose in the
plastic bag that contained the TIREFIT
kit.
+
ENVIR
ENVIRONMENTONMENTAL NOAL NOTETE Environmental
pollution caused by environmentally irre-
sponsible disposal
Tire sealant contains pollutants.
#
Have the tire sealant bottle disposed of
professionally, e.g. at an authorized
Mercedes-Benz Center.
#
Stow the tire sealant bottle and the tire ina-
tion compressor.
#
Pull away immediately.
#
Stop driving aer approximately ten minutes
and check the tire pressure using the tire
ination compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi).
&
W
WARNINGARNING Risk of accident due to the
specied tire pressure not being attained
If the specied tire pressure is not reached,
the tire is too badly damaged. The tire sealant
cannot repair the tire in this instance.
The braking and driving characteristics may be
greatly impaired.
#
Do not continue driving.
#
Consult a qualied specialist workshop.
In cases such as the one mentioned above, con-
tact an authorized Mercedes-Benz Center. Or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
#
TTo incro increase tease the tirhe tire pre pressuressure:e: switch on the
tire ination compressor.
280280
Breakdown assistance
#
TTo ro reduce teduce the tirhe tire pre pressuressure:e: press pressure
release button 1 next to manometer 2.
#
When the tire pressure is correct, unscrew the
lling hose from the valve of the sealed tire.
#
Screw the valve cap onto the valve of the
sealed tire.
#
Pull the tire sealant bottle out of the tire ina-
tion compressor.
The lling hose stays on the tire sealant bottle.
#
Drive to the nearest qualied specialist work-
shop and have the tire, tire sealant bottle and
lling hose replaced there.
BattBatterery (vy (vehicle)ehicle)
NNoottes on tes on the 12 V batthe 12 V batteryery
&
W
WARNINGARNING Risk of an accident due to work
carried out incorrectly on the battery
Work carried out incorrectly on the battery
can, for example, lead to a short circuit. This
can restrict functions relevant for safety sys-
tems and impair the operating safety of your
vehicle.
You could lose control of the vehicle in the fol-
lowing situations in particular:
R
When braking
R
In the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
#
In the event of a short circuit or a similar
incident, contact a qualied specialist
workshop immediately.
#
Do not drive on.
#
Always have work on the battery carried
out at a qualied specialist workshop.
R
Further information on ABS (/ page 159)
R
Further information on ESP
®
(/ page 159)
For safety reasons, Mercedes-Benz recommends
that you only use batteries which have been tes-
ted and approved for your vehicle by Mercedes-
Benz.
All v
All vehicles exehicles excepcept vt vehicles witehicles with a lith a lithium-ion bat-hium-ion bat-
tteryery
&
W
WARNINGARNING Risk of explosion due to elec-
trostatic charge
Electrostatic charge can ignite the highly
explosive gas mixture in the battery.
#
To discharge any electrostatic charge
that may have built up, touch the metal
vehicle body before handling the battery.
The highly ammable gas mixture is created while
the battery is charging and during starting assis-
tance.
Breakdown assistance
281
281
&
W
WARNINGARNING Danger of chemical burns from
the battery acid
Battery acid is caustic.
#
Avoid contact with the skin, eyes or
clothing.
#
Do not lean over the battery.
#
Do not inhale battery gases.
#
Keep children away from the battery.
#
Immediately rinse battery acid o thor-
oughly with plenty of clean water and
seek medical attention immediately.
All vAll vehiclesehicles
+
ENVIR
ENVIRONMENTONMENTAL NOAL NOTETE Environmental
damage due to improper disposal of bat-
teries
Batteries contain pollutants. It is
illegal to dispose of them with the household
rubbish.
#
Dispose of batteries in an
environmentally responsible manner.
Take discharged batteries to a qualied
specialist workshop or to a collection
point for used batteries.
If you have to disconnect the 12 V battery, con-
tact a qualied specialist workshop.
Comply with safety notes and take protective
measures when handling batteries.
Risk of explosion.
Fire, open ames and smoking are
prohibited when handling the battery.
Avoid creating sparks.
Electrolyte or battery acid is corrosive.
Avoid contact with the skin, eyes or
clothing. Wear suitable protective
clothing, in particular gloves, an apron
and a face mask. Immediately rinse
electrolyte or acid splashes o with
clean water. Consult a doctor if neces-
sary.
Wear safety glasses.
Keep children away.
Observe this Operator's Manual.
Observe the following if you do not intend to use
the vehicle over an extended period of time:
R
Activate standby mode.
R
Alternatively: connect the battery to a battery
charger approved by Mercedes-Benz or con-
sult a qualied specialist workshop to discon-
nect the battery.
282282
Breakdown assistance
NNoottes on stes on stararting assistting assistance and cance and charharging tging the 12he 12
V battV batteryery
All vAll vehiclesehicles
When charging the battery and during starting
assistance, always use the jump-start connection
point in the engine compartment.
*
NO
NOTETE Damage to the battery from over-
voltage
When charging using a battery charger without
a maximum charging voltage, the battery or
the on-board electronics may be damaged.
#
Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
&
W
WARNINGARNING Risk of explosion due to igniting
hydrogen gas
If there is a short circuit or sparks start to
form when charging a battery, there is a dan-
ger of the hydrogen gas igniting.
#
Take care that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
#
Never place metal objects or tools on a
battery.
#
When connecting and disconnecting the
battery, always observe the sequence of
battery terminals described.
#
Always take care to connect only battery
terminals of identical polarity when jump
starting a vehicle.
#
During starting assistance, it is essential
to observe the sequence described for
connecting and disconnecting the
jumper cables.
#
Do not connect or disconnect the bat-
tery terminals while the engine is run-
ning.
&
W
WARNINGARNING Risk of explosion due to a mix-
ture of explosive gases
A mixture of explosive gases can escape from
the battery during charging and jump starting.
#
Fire, open ames, smoking and creating
sparks must be avoided.
#
Make sure that there is sucient ventila-
tion.
#
Do not stand over the battery.
&
W
WARNINGARNING Risk of explosion from a frozen
battery
A discharged battery may freeze at tempera-
tures slightly above or below freezing point.
During starting assistance or battery charging,
battery gas can be released.
#
Always allow a battery to thaw before
charging it or performing starting assis-
tance.
If the indicator/warning lamps in the instrument
cluster do not light up at low temperatures, it is
very likely that the discharged battery has frozen.
In this case you may neither jump-start the vehi-
cle nor charge the battery.
The service life of a battery that has been thawed
may be dramatically shortened. The starting char-
Breakdown assistance
283
283
acteristics may be impaired, especially at low
temperatures.
It is recommended that you have a thawed battery
checked at a qualied specialist workshop.
All v
All vehiclesehicles
*
NO
NOTETE Damage caused by numerous or
extended attempts to start the engine
Numerous or extended attempts to start the
engine may damage the catalytic converter
due to non-combusted fuel.
#
Avoid numerous and extended attempts
to start the engine.
Observe the following points during starting assis-
tance and when charging the battery:
R
Only use undamaged jumper cables/charging
cables with a sucient cross-section and
insulated terminal clamps.
R
Non-insulated parts of the terminal clamps
must not come into contact with other metal
parts while the jumper cable/charging cable
is connected to the battery/jump-start con-
nection point.
R
The jumper cable/charging cable must not
come into contact with any parts which may
move when the engine is running.
R
Always make sure that neither you nor the bat-
tery is electrostatically charged.
R
Keep away from re and open ames.
R
Do not lean over the battery.
Observe the additional following points when
charging the battery:
R
Only use battery chargers tested and
approved for Mercedes-Benz.
R
Read the battery charger's operating instruc-
tions before charging the battery.
Observe the additional following points during
starting assistance:
R
Starting assistance may only be provided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R
The vehicles must not touch.
R
V
Vehicles witehicles with a gh a gasoline engine:asoline engine: jump-start the
vehicle only when the engine and exhaust sys-
tem are cold.
SSttararting assistting assistance and cance and charharging tging the 12 V batthe 12 V batteryery
RReqequiruirements:ements:
R
The vehicle is secured with the electric park-
ing brake.
R
V
Vehicles witehicles with auth automatic tromatic transmission:ansmission: The
transmission is in position j.
R
The vehicle and all electrical consumers are
switched o.
R
The hood is open.
284284
Breakdown assistance
Example: engine compartment
#
Slide cover 1 of POSITIVE contact 2 on the
jump-starting connection point in the direction
of the arrow.
#
Connect POSITIVE contact 2 on your vehicle
to the positive terminal of the donor battery
using the jumper cable/charging cable.
Always begin with POSITIVE contact 2 on
your own vehicle rst.
#
DurDuring sting stararting assistting assistance:ance: start the engine of
the donor vehicle and run at idle speed.
#
Connect the negative terminal of the donor
battery and ground point 3 of your own vehi-
cle by using the jumper cable/charging cable.
Begin with the donor battery rst.
#
DurDuring sting stararting assistting assistance:ance: start the engine of
your own vehicle.
#
DurDuring ting the che charharging prging process:ocess: start the charg-
ing process.
#
DurDuring sting stararting assistting assistance:ance: let the engines run
for several minutes.
#
DurDuring sting stararting assistting assistance:ance: before disconnect-
ing the jumper cable, switch on an electrical
consumer on your own vehicle, e.g. the rear
window heater or lighting.
When the starting assistance/charging process is
complete, perform the following steps:
#
First, remove the jumper cable/charging cable
from ground point 3 and the negative termi-
nal of the donor battery, then POSITIVE con-
tact 2 and the positive terminal of the donor
battery. Begin each time with the contacts on
your own vehicle rst.
#
Aer removing the jumper cable/charging
cable, close cover 1 of POSITIVE contact
2.
Further information can be obtained at a qualied
specialist workshop.
RReplacing teplacing the 12 V batthe 12 V batteryery
#
Observe the notes on the 12 V battery
(/ page 281).
Mercedes-Benz recommends that you have the
12 V battery replaced at a qualied specialist
workshop, e.g. at an authorized Mercedes-Benz
Center.
Observe the following notes if you want to replace
the battery yourself:
R
Always replace a faulty battery with a battery
which meets the specic vehicle require-
ments.
Breakdown assistance
285
285
The vehicle is equipped with an AGM technol-
ogy battery (Absorbent Glass Mat) or a lith-
ium-ion battery. Full vehicle functionality is
only guaranteed with an AGM battery or lith-
ium-ion battery. For safety reasons, Mercedes-
Benz recommends that you only use batteries
which have been tested and approved for your
vehicle by Mercedes-Benz.
R
Carry over detachable parts, such as vent
hoses, elbow ttings or terminal covers from
the battery being replaced.
R
Make sure that the vent hose is always con-
nected to the original opening on the side of
the battery.
Install any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R
Make sure that detachable parts are recon-
nected in the same way.
TToow stw stararting or toting or towing awaywing away
PPerermittmitted toed towing metwing methods (non plug-in hhods (non plug-in hybrybrid)id)
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing, use a tow rope or tow bar with both
axles on the ground. Do not use tow bar systems.
&
W
WARNINGARNING Risk of accident when towing
with steering wheel locking
When the steering wheel locking is engaged,
you can no longer steer the vehicle.
#
Always switch on the vehicle when tow-
ing with a tow rope or tow bar.
*
N
NOOTETE Damage to the vehicle due to tow-
ing away incorrectly
#
Observe the instructions and notes on
towing away.
286286
Breakdown assistance
PPerermittmitted toed towing metwing methodshods
VVehicle eqehicle equipment/touipment/towing metwing methodhod
BotBoth axles on th axles on the grhe groundound FFrront axle ront axle raisedaised RRear axle rear axle raisedaised
Vehicles with automatic transmis-
sion
Yes, maximum 31 miles (50 km) at
31 mph (50 km/h)
Yes, maximum 31 miles (50 km) at
31 mph (50 km/h)
Yes, maximum 31 miles (50 km) at
31 mph (50 km/h)
4MATIC vehicles Yes, maximum 31 miles (50 km) at
31 mph (50 km/h)
No No
TTo too tow witw with a rh a raised axle:aised axle: towing should be per-
formed by a towing company.
TToowing twing the vhe vehicle witehicle with both both axles on th axles on the grhe groundound
#
Observe the notes on the permitted towing
methods (/ page 286).
#
Make sure that the battery is connected and
charged.
Observe the following points when the battery is
discharged:
R
The vehicle cannot be started
R
The electric parking brake cannot be released
or applied
R
V
Vehicles witehicles with auth automatic tromatic transmission:ansmission: The
transmission cannot be shied to position i
or j.
%
VVehicles witehicles with auth automatic tromatic transmission:ansmission: If the
transmission cannot be shied to position i
or if the display does not show anything,
transport the vehicle (/ page 289). A towing
vehicle with liing equipment is required for
vehicle transportation.
*
N
NOOTETE Damage due to towing away at
excessively high speeds or over long dis-
tances
The drivetrain could be damaged when towing
at excessively high speeds or over long distan-
ces.
Breakdown assistance
287
287
#
A towing speed of 30 mph (50 km/h)
must not be exceeded.
#
A towing distance of 30 miles (50 km)
must not be exceeded.
&
W
WARNINGARNING Risk of accident when towing a
vehicle which is too heavy
If the vehicle to be tow-started or towed away
is heavier than the permissible gross mass of
your vehicle, the following situations can
occur:
R
The towing eye may become detached.
R
The vehicle/trailer combination may
swerve or rollover.
#
Before tow-starting or towing away,
check if the vehicle to be tow-started or
towed away exceeds the permissible
gross mass.
If a vehicle must be tow-started or towed away, its
permissible gross mass must not exceed the per-
missible gross mass of the towing vehicle.
#
Information on the permissible gross mass of
the vehicle can be found on the vehicle identi-
cation plate (/ page 329).
#
VVehicles witehicles with auth automatic tromatic transmission:ansmission: Do not
open the driver's door or front passenger
door; the transmission otherwise automati-
cally shis to position j.
#
Install the towing eye (/ page 290).
#
Fasten the towing device.
*
N
NOOTETE Damage due to incorrect connec-
tion of the tow bar
#
Only connect the tow rope or tow bar to
the towing eyes.
#
Deactivate the automatic locking mechanism
(/ page 72).
#
Do not activate the HOLD function.
#
Deactivate the tow-away alarm (/ page 86).
#
Deactivate Active Brake Assist (/ page 181).
#
VVehicles witehicles with auth automatic tromatic transmission:ansmission: Shi to
position i.
#
Release the electric parking brake.
&
W
WARNINGARNING Risk of accident due to limited
safety-related functions during the towing
process
Safety-related functions are limited or no lon-
ger available in the following situations:
R
The vehicle is switched o.
R
The brake system or power steering sys-
tem is malfunctioning.
R
The energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towed away, signicantly
more eort may be required to steer and
brake than is normally required.
#
Use a tow bar.
#
Make sure that the steering wheel can
move freely before towing the vehicle
away.
288288
Breakdown assistance
*
N
NOOTETE Damage due to excessive tractive
power
If you pull away sharply, the tractive power
may be too high and the vehicles could be
damaged.
#
Pull away slowly and smoothly.
Loading tLoading the vhe vehicle fehicle for tror transportansport
#
Observe the notes on towing away
(/ page 287).
#
Connect the towing device to the towing eye
in order to load the vehicle.
#
VVehicles witehicles with auth automatic tromatic transmission:ansmission: Shi
the automatic transmission to position i.
%
VVehicles witehicles with auth automatic tromatic transmission:ansmission: The
automatic transmission may be locked in posi-
tion j in the event of damage to the electri-
cal system. To shi to i, provide the on-
board electrical system with power
(/ page 284).
#
Load the vehicle onto the transporter.
#
VVehicles witehicles with auth automatic tromatic transmission:ansmission: Shi
the automatic transmission to position j.
#
Use the electric parking brake to secure the
vehicle against rolling away.
#
Only secure the vehicle by the wheels.
V
Vehicles witehicles with adaph adaptivtive dame damping adjusping adjustmenttment
&
W
WARNINGARNING Risk of an accident when trans-
porting vehicles with adaptive damping
adjustment
When transporting vehicles with adaptive
damping adjustment, the vehicle/trailer com-
bination may begin to rock and start to skid.
#
Load the vehicle correctly onto the
transporter.
#
Secure the vehicle on all four wheels
with suitable tensioning straps.
#
Do not exceed the maximum permissible
speed of 35 mph (60 km/h) when trans-
porting.
*
N
NOOTETE Damage to the vehicle from secur-
ing it incorrectly
#
Aer loading, the vehicle must be
secured on all four wheels. Otherwise,
the vehicle could be damaged.
#
A minimum distance of 8 in (20 cm)
upwards and 4 in (10 cm) downwards
must be kept to the transport platform.
#
Secure the vehicle on all four wheels aer
loading.
4MA
4MATIC vTIC vehicles/vehicles/vehicles witehicles with auth automatic tromatic trans-ans-
missionmission
Breakdown assistance
289
289
#
Make sure that the front and rear axles come
to rest on the same transportation vehicle.
*
N
NOOTETE Damage to the drive train due to
incorrect positioning of the vehicle
#
Do not position the vehicle above the
connection point of the transport vehi-
cle.
TToowing eywing eye ste stororagage locatione location
The towing eye is located in the stowage space
under the trunk oor.
InstInstalling and ralling and remoemoving tving the tohe towing eyewing eye
#
Press the mark on cover 1 inwards and
remove.
#
Screw in the towing eye clockwise as far as it
will go and tighten.
#
Make sure that cover 1 engages in the
bumper when you remove the towing eye.
*
N
NOOTETE Damage to the vehicle due to incor-
rect use of the towing eye or trailer hitch
When a towing eye or trailer hitch is used to
recover a vehicle, the vehicle may be damaged
in the process.
#
Only use the towing eye or trailer hitch to
tow away or tow start the vehicle.
#
Do not use the towing eye or trailer hitch
to tow the vehicle during recovery.
TTooww-st-stararting tting the vhe vehicleehicle
VVehicles witehicles with auth automatic tromatic transmissionansmission
*
NO
NOTETE Damage to the automatic transmis-
sion due to tow starting
The automatic transmission may be damaged
in the process of tow starting vehicles with
automatic transmission.
#
Vehicles with automatic transmission
must not be tow started.
290290
Breakdown assistance
#
Vehicles with an automatic transmission must
not be tow-started.
ElectrElectrical fusesical fuses
NNoottes on electres on electrical fusesical fuses
&
W
WARNINGARNING Risk of accident and injury due
to overloaded lines
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a re.
#
Always replace faulty fuses with speci-
ed new fuses containing the correct
amperage.
*
N
NOOTETE Damage due to incorrect fuses
Electrical components or systems may be
damaged by incorrect fuses, or their function-
ality may be signicantly impaired.
#
Only use fuses that have been approved
by Mercedes-Benz and which have the
correct fuse rating.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the color
and the label. The fuse ratings and further infor-
mation to be observed can be found in the fuse
assignment diagram.
F
Fuse assignment diagruse assignment diagram:am: on the fuse box in the
engine compartment (/ page 291).
*
NO
NOTETE Damage or malfunctions caused by
moisture
Moisture may cause damage to the electrical
system or cause it to malfunction.
#
When the fuse box is open, make sure
that no moisture can enter the fuse box.
#
When closing the fuse box, make sure
that the seal of the lid is positioned cor-
rectly on the fuse box.
If the newly inserted fuse also blows, have the
cause traced and rectied at a qualied specialist
workshop.
Ensure the following before replacing a fuse:
R
The vehicle is secured against rolling away.
R
All electrical consumers are switched o.
R
The vehicle is switched o.
The electrical fuses are located in various fuse
boxes:
R
Fuse box in the engine compartment on the
le-hand side of the vehicle, when viewed in
the direction of travel (/ page 291)
R
Fuse box in the front passenger footwell
(/ page 292)
R
Fuse box in the center of the trunk
(/ page 293)
Opening and closing tOpening and closing the fuse bohe fuse box in tx in the enginehe engine
comcomparpartmenttment
RReqequiruirements:ements:
R
A dry cloth and a screwdriver are available.
Breakdown assistance
291
291
Observe the notes on electrical fuses
(/ page 291).
Opening
Opening
&
W
WARNINGARNING Risk of injury from using the
windshield wipers when the hood is open
If the windshield wipers start moving when the
hood is open, you could be trapped by the
wiper linkage.
#
Always switch o the windshield wipers
and vehicle before opening the hood.
#
Open the hood.
#
Remove any existing moisture from the fuse
box using a dry cloth.
#
Loosen screws 1.
#
Press clamps 2 and li the fuse box lid up
and out.
The fuse assignment diagram is in a recess on the
side of the fuse box.
Closing
Closing
#
Check whether the seal is positioned correctly
in the lid.
#
Place the lid on the fuse box.
#
Make sure that clamps 2 engage.
#
Tighten screws 1.
#
Close the hood.
Opening and closing tOpening and closing the fuse bohe fuse box in tx in the frhe frontont
passengpassenger fer fooootwtwellell
Observe the notes on electrical fuses
(/ page 291).
292292
Breakdown assistance
OpeningOpening
#
Li carpet 1 in the direction of the arrow.
#
Loosen screws 2 and remove the fuse box
lid from the top.
Closing
Closing
#
Place the lid on the fuse box.
#
Tighten screws 2.
#
Fold back the carpet.
Opening and closing tOpening and closing the fuse bohe fuse box in tx in the trhe trunkunk
Observe the notes on electrical fuses
(/ page 291).
#
Open the trunk oor .
Fuse box 1 is located in the center underneath
the trunk oor.
Breakdown assistance
293
293

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