2019-2024 Mercedes G Class SUV General notes -> Data storage User Manual
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General notes -> Data storage for Your Mercedes G Class SUV Fourth Generation (2019-2024)

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Limited Warranty
*
NOTE Damage to the vehicle arising from
violation of these operating instructions.
Damage to the vehicle can arise from violation
of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the
New‑ or Used-Vehicle Warranty.
#
Follow the instructions in these operat-
ing instructions on proper operation of
your vehicle as well as on possible vehi-
cle damage.
QR code for rescue card
QR codes are attached in the fuel ller ap and on
the opposite side on the B-pillar. In the event of
an accident, rescue services can use the QR code
to quickly nd the appropriate rescue card for
your vehicle. The current rescue card contains the
most important information about your vehicle
(e.g. the routing of the electric lines) in compact
form.
Further information can be obtained at
www.
Data storage
Data processing in the vehicle
Electronic control units
Electronic control units are installed in your vehi-
cle. Control units process data which, for exam-
ple, they receive from vehicle sensors, generate
themselves or exchange between themselves.
Some control units are required for the safe oper-
ation of your vehicle, some assist you when driv-
ing, such as driver assistance systems, while oth-
ers enable convenience or infotainment functions.
The following provides you with general informa-
tion regarding data processing in the vehicle.
Additional information regarding exactly which
data in your vehicle are collected, saved and
transmitted to third parties, and for what purpose,
can be found in the information directly related to
the functional characteristics in question in their
respective operating instructions. This information
is also available online and, depending on the
vehicle equipment, digitally.
Personal data
Every vehicle is identied by a unique vehicle
identication number. Depending on the country,
this vehicle identication number can be used by,
for example, governmental authorities to deter-
mine the identity of the owner. There are other
possibilities to use data collected from the vehicle
to identify the owner or driver, such as the license
plate number.
Therefore, data generated or processed by control
units may be attributable to a person or, under
certain conditions, become attributable to a per-
son. Depending on which vehicle data are availa-
ble, it may be possible to make inferences about,
for example, your driving behavior, your location,
your route or your use patterns.
General notes
29
Legal requirements regarding the disclosure of
data
If legally required to do so, manufacturers are, in
individual cases, legally obliged to provide govern-
mental entities, upon request and to the extent
required, data stored by the manufacturer. For
example, this may be the case during the investi-
gation of a criminal oense.
Governmental entities are themselves, in individ-
ual cases and within the applicable legal frame-
work, authorized to read out data from the vehi-
cle. In the case of an accident, information that
can help with an investigation can, therefore, be
taken from the air bag control unit, for example.
Operational data in the vehicle
This is data regarding the operation of the vehicle,
which have been processed by control units.
This includes the following data, for example:
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vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revolutions or the fastened
seat belts display
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ambient conditions, such as temperature, rain
sensor or distance sensor
Generally, the use of these data is temporary;
they will not be stored beyond the period of oper-
ation and will only be processed within the vehicle
itself. Control units oen contain data memories
for vehicle keys, for example. Their use permits
the temporary or permanent documentation of
technical information about the vehicle's operat-
ing state, component loads, maintenance require-
ments and technical events or malfunctions.
Depending on the vehicle equipment, the follow-
ing data are stored:
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operating status of system components, such
as ll levels, tire pressure or battery status
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malfunctions or faults in important system
components, such as lights or brakes
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system reactions in special driving situations,
such as air bag deployment or the intervention
of stability control systems
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information on events leading to vehicle dam-
age
In certain cases, it may be required to store data
that would have otherwise been used only tempo-
rarily. This may be the case if the vehicle has
detected a malfunction, for example.
If you use services, such as repair services and
maintenance work, stored operational data as
well as the vehicle identication number can be
read out and used. They can be read out by
service network employees, such as workshops
and manufacturers or third parties, such as break-
down services. The same is true in the case of
warranty claims and quality assurance measures.
In general, the readout is performed via the legally
prescribed port for the diagnostics connection in
the vehicle. The operational data that are read out
document technical states of the vehicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obliga-
tions and quality improvement. To that end, these
data, in particular information about component
loads, technical events, malfunctions and other
faults may be transmitted along with the vehicle
identication number to the manufacturer. Fur-
thermore, the manufacturer is subject to product
liability. For this reason the manufacturer also
uses operational data from the vehicle, for exam-
ple, for recalls. These data can also be used to
examine the customer's warranty and guarantee
claims.
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General notes
Malfunction memories in the vehicle can be reset
by a service outlet or at your request as part of
repair or maintenance work.
Convenience and infotainment functions
You can store convenience settings and individual
settings in the vehicle and change or reset them
at any time.
Depending on the vehicle equipment, this
includes the following settings, for example:
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seat and steering wheel positions
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suspension and climate control settings
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individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle infotainment functions
yourself.
Depending on the vehicle equipment, this
includes the following data, for example:
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multimedia data, such as music, lms or pho-
tos for playback in an integrated multimedia
system
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address book data for use in connection with
an integrated hands-free system or an integra-
ted navigation system
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entered navigation destinations
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data about the use of Internet services
These data for convenience and infotainment
functions may be saved locally in the vehicle or
they may be located on a device which you have
connected to the vehicle, such as a smartphone,
USB ash drive or MP3 player. If you have entered
these data yourself, you can delete them at any
time.
This data is transmitted from the vehicle to third
parties only at your request. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you have selected.
Smartphone integration (e.g. Android Auto or
Apple CarPlay
®
)
If your vehicle is accordingly equipped, you can
connect your smartphone or another mobile end
device to the vehicle. You can then control them
by means of the control elements integrated in
the vehicle. Images and audio from the smart-
phone can be output via the multimedia system.
Certain information is simultaneously transferred
to your smartphone. Depending on the type and
integration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Operator's
Manual of the vehicle/infotainment system.
This integration allows the use of selected smart-
phone apps, such as navigation or music player
apps. There is no further interaction between the
smartphone and the vehicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is determined by the pro-
vider of the app being used. Which settings you
can make, if any, depends on the specic app and
the operating system of your smartphone.
Online services
Wireless network connection
If your vehicle has a wireless network connection,
it enables data to be exchanged between your
vehicle and additional systems. The wireless net-
work connection is made possible by the vehicle's
own transmitter and receiver or by a mobile end
General notes
31
device that you have brought into the vehicle, for
example, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
provided to you by the manufacturer or by other
providers.
Manufacturer's services
Regarding the manufacturer's online services, the
individual functions are described by the manu-
facturer in a suitable place, for example, in the
Operator's Manual or on the manufacturer's web-
site, where the relevant data protection informa-
tion is also given. Personal data may be used for
the provision of online services. Data is
exchanged via a secure connection, such as the
manufacturer's designated IT systems. Any per-
sonal data which is collected, processed and
used, other than for the provision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, for example, for a legally
prescribed emergency call system, a contractual
agreement or when consent has been given.
You can have services and functions, some of
which are subject to a fee, activated or deactiva-
ted. This excludes legally prescribed functions and
services, such as an emergency call system.
Third-party services
If you use online services from other providers
(third parties), these services are the responsibil-
ity of the provider in question and subject to that
provider's data protection conditions and terms of
use. As a general rule, the manufacturer has no
inuence on the content exchanged.
For this reason, when services are provided by
third parties, please ask the service provider in
question for information about the type, extent
and purpose of the collection and use of personal
data.
Data protection rights
Depending on your country or the equipment and
range of functions of your vehicle as well as the
services you use and the services on oer, you
are entitled to dierent data protection rights.
Further information on data protection and your
data protection rights can either be found on the
manufacturer's website or you will receive this
information as part of the various services and
service oers. There you will also nd the contact
information for the manufacturer and its data pro-
tection ocers.
At a workshop, for example, with the support of a
specialist and possibly for a fee, you can have
data read out which is stored only locally in the
vehicle.
Multimedia system / Mercedes me connect
If the vehicle is equipped with the multimedia sys-
tem or Mercedes me connect, additional data
about the vehicle's operation, the use of the vehi-
cle in certain situations and the location of the
vehicle may be compiled by the multimedia sys-
tem or Mercedes me connect.
For additional information, please refer to the
chapter "Multimedia system" and/or the
Mercedes me connect Terms and Conditions.
Event data recorder
USA only:
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
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General notes

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