Get Opening and closing Guide for Mercedes GLC Class SUV First generation (2015-2021)

Opening and closing 65

#

SmartKey

Overview of SmartKey functions

When leaving the vehicle, always take

the key with you and lock the vehicle.

Keep the vehicle key out of reach of

children.

&

WARNING Risk of accident and injury

due to children left unattended in the

vehicle

NOTE Damage to the key caused by

magnetic fields

*

If children are left unattended in the vehicle,

they could:

#

Keep the key away from strong mag‐

netic fields.

R

Open doors, thereby endangering other

persons or road users.

1

2

3

4

5

Locks

Battery check lamp

Unlocks

Opens/closes the tailgate

Panic alarm

% The SmartKey may vary from the one shown

in the diagram, depending on the vehicle

equipment.

R

Get out and be struck by oncoming traf‐

fic.

R

Operate vehicle equipment and become

trapped, for example.

In addition, the children could also set the

vehicle in motion, for example by:

% If battery check lamp 2 does not light up

after pressing the Ü or ß button, the

battery is discharged.

R

Releasing the parking brake.

Replacing the SmartKey battery (/ page 67).

R

Changing the transmission position.

The SmartKey locks and unlocks the following

components:

R

Starting the vehicle.

#

Never leave children unattended in the

vehicle.

R

The doors

R

The fuel filler flap

66 Opening and closing

#

R

The tailgate

To switch between settings: press the

Ü and ß buttons simultaneously for

approximately six seconds until the battery

check lamp flashes twice.

If the vehicle is not opened within approximately

40 seconds after unlocking, it locks again. Anti-

theft protection is armed again.

Do not keep the SmartKey together with elec‐

tronic devices or metal objects. This can affect

the SmartKey's functionality.

Options if the unlocking function for the driver's

door and fuel filler flap has been selected:

R

To unlock the vehicle centrally: press the

Ü button twice.

R

Vehicles with KEYLESS-GO: if you touch

Activating/deactivating the acoustic locking

verification signal

the inner surface of the door handle on the

driver's door, only the driver's door and fuel

filler flap are unlocked.

#

To activate: press button 1 for approx‐

imately one second.

A visual and audible alarm is triggered.

To deactivate: briefly press button 1 again.

Multimedia system:

4

5

©

Settings

Vehicle

#

Deactivating the SmartKey functions

Activate or deactivate Acoustic Lock.

or

#

If you do not use the vehicle or a SmartKey for

an extended period of time, you can reduce the

energy consumption of the respective SmartKey.

To do so, deactivate the SmartKey functions.

Press the start/stop button on the cockpit

(the SmartKey is inside the vehicle).

Activating/deactivating the panic alarm

Requirements:

Changing the unlocking settings

R

The ignition is switched off.

#

To deactivate: press the ß button on the

Possible unlocking functions of the SmartKey:

R

SmartKey twice in quick succession.

The battery check lamp of the SmartKey

flashes twice briefly and lights up once.

% The panic alarm function is only available in

Central unlocking

Unlocking the driver's door and fuel filler flap

certain countries.

R

Opening and closing 67

#

To activate: press any button on the Smart‐

Press release knob 1 again and fully

remove emergency key 2.

To insert: press release knob 1.

Insert emergency key 2 to the intermediate

position or fully until it engages.

ENVIRONMENTAL NOTE Environmental

damage caused by improper disposal of

batteries

+

Key.

#

% When the vehicle is started with the Smart‐

Key in the marked space of the center con‐

sole, the SmartKey functions are automati‐

cally activated (/ page 153).

% You can use the intermediate position of

emergency key 2 to attach the SmartKey to

a key ring.

Batteries contain pollutants. It is

illegal to dispose of them with the household

rubbish.

Removing/inserting the emergency key

#

Replacing the SmartKey battery

&

DANGER Serious damage to health

Dispose of batteries in an

environmentally responsible manner.

Take discharged batteries to a qualified

specialist workshop or to a collection

point for used batteries.

caused by swallowing batteries

Batteries contain toxic and corrosive sub‐

stances. Swallowing batteries may cause

serious damage to health.

There is a risk of fatal injury.

Requirements:

#

Keep batteries out of the reach of chil‐

#

To remove: press release knob 1.

Emergency key 2 is pushed out slightly.

R

You require a CR 2032 3 V cell battery.

dren.

#

Mercedes-Benz recommends that you have the

battery replaced at a qualified specialist work‐

shop.

If batteries are swallowed, seek medical

attention immediately.

#

Pull out emergency key 2 until it engages in

the intermediate position.

68 Opening and closing

#

Remove the emergency key (/ page 67).

Re-attach cover 1 and push it until it

engages.

#

Press release button 2 down fully and slide

cover 1 in the direction of the arrow.

#

Fold out cover 1 in the direction of the

arrow and remove.

#

Remove battery compartment 3 and take

out the discharged battery.

#

Insert the new battery into battery compart‐

ment 3. Observe the positive pole marking

in the battery compartment and on the bat‐

tery when doing this.

#

Push in battery compartment 3.

Opening and closing 69

Problems with the SmartKey

Problem

Possible causes/consequences and M Solutions

Possible causes:

You can no longer lock or unlock the

vehicle.

R

The SmartKey battery is discharged or nearly discharged.

R

There is interference from a powerful radio signal source.

R

The SmartKey is faulty.

#

Check the battery using the battery check lamp and replace if necessary (/ page 67).

Use the emergency key to lock or unlock (/ page 67).

Have the SmartKey checked at a qualified specialist workshop.

#

Have the SmartKey deactivated at a qualified specialist workshop.

If necessary, have the mechanical lock changed as well.

You have lost a SmartKey.

70 Opening and closing

#

To unlock a rear door: pull the rear door

handle.

The locking pin pops up when the rear door

is unlocked.

To open a rear door: pull the rear door han‐

dle again.

To unlock: press button 1.

To lock: press button 2.

Doors

Unlocking and opening doors from the inside

This does not lock or unlock the fuel filler flap.

The vehicle is not unlocked:

R

If you have locked the vehicle using the

SmartKey.

Centrally locking and unlocking the vehicle

from the inside

R

If you have locked the vehicle using KEY‐

LESS-GO.

Locking/unlocking the vehicle with KEY‐

LESS-GO

Requirements:

R

The SmartKey is outside the vehicle.

R

The distance between the SmartKey and the

vehicle does not exceed 3 ft (1 m).

R

The driver's door and the door at which the

door handle is used are closed.

#

To unlock and open a front door: pull door

handle 2.

Locking pin 1 pops up when the door is

unlocked.

Opening and closing 71

If you open the tailgate from outside it is auto‐

matically unlocked.

#

To unlock the vehicle: touch the inner sur‐

face of the door handle.

To lock the vehicle: touch sensor surface

1 or 2.

Convenience closing: touch recessed sen‐

sor surface 2 until the closing process has

been completed.

% Further information on convenience closing

(/ page 81).

72 Opening and closing

Problems with KEYLESS-GO

Problem

Possible causes/consequences and M Solutions

Possible causes are:

You can no longer lock or unlock the

vehicle using KEYLESS-GO.

R

The key functions have been deactivated (/ page 66).

R

The SmartKey battery is discharged or nearly discharged.

R

There is interference from a powerful radio signal source.

R

The SmartKey is faulty.

#

Activate the SmartKey functions (/ page 66).

#

Check the battery using the battery check lamp and replace if necessary (/ page 67).

#

Use the emergency key to unlock or lock the vehicle (/ page 67).

#

Have the vehicle and SmartKey checked at a qualified specialist workshop.

Activating/deactivating the automatic lock‐

ing feature

The vehicle is locked automatically when the

ignition is switched on and the wheels are turn‐

ing faster than walking pace.

Opening and closing 73

In the following situations, there is a danger of

being locked out when the function is activated:

R

While the vehicle is being tow started/

pushed.

R

If the vehicle is being tested on a roller dyna‐

mometer.

Locking/unlocking the driver's door with the

emergency key

% If you wish to lock the vehicle entirely using

the emergency key, first press the button for

locking from the inside while the driver's

door is open. Then proceed to lock the driv‐

er's door using the emergency key.

#

To activate: press and hold button 2 for

approximately five seconds until an acoustic

signal sounds.

To deactivate: press and hold button 1 for

approximately five seconds until an acoustic

signal sounds.

Insert the emergency key as far as it will go

into opening 1 in the cover.

#

Pull and hold the door handle.

Pull the cover on the emergency key as

straight as possible away from the vehicle

until it releases.

#

Release the door handle.

74 Opening and closing

#

Pull the tailgate handle.

Cargo compartment

Opening the tailgate

Vehicles with HANDS-FREE ACCESS: Use

your foot to kick below the bumper

(/ page 77).

&

DANGER Risk of exhaust gas poisoning

Vehicles with an EASY-PACK tailgate

Combustion engines emit poisonous exhaust

gases such as carbon monoxide. Exhaust

gases can enter the vehicle interior if the tail‐

gate is open when the engine is running,

especially if the vehicle is in motion.

#

Always switch off the engine before

opening the tailgate.

#

Never drive with the tailgate open.

NOTE Damage to the tailgate caused by

*

#

To unlock: turn the emergency key counter-

obstacles above the vehicle

clockwise to position 1.

The tailgate swings rearwards and upwards

when it is opened.

#

To lock: turn the emergency key clockwise to

position 1.

Carefully press the cover onto the lock cylin‐

der until it engages and is seated firmly.

#

Make sure that there is sufficient space

behind and above the tailgate.

#

Pull remote opening switch 1 for the tail‐

gate.

You have the following options for opening

the tailgate:

Opening and closing 75

#

Press and hold the p button on the

#

There is a risk of injury, particularly in the

event of sudden braking or a sudden change

in direction.

Make sure that nobody is in the vicinity

of the closing area during the closing

process.

SmartKey.

If the tailgate is unlocked, pull the tailgate

handle and release it again immediately.

For a tailgate stopped in an intermediate

position, pull it upwards and release it as

soon as it starts to open.

#

Always stow objects in such a way that

they cannot be thrown around.

Use one of the following options to stop the

closing process:

#

R

Before the journey, secure objects, lug‐

Press the p button on the SmartKey.

Press or pull the remote operating switch

on the driver's door.

Press the closing or locking button on the

tailgate.

Pull the tailgate handle.

gage or loads against slipping or tipping

over.

R

The tailgate is equipped with an automatic

obstruction detection function. If a solid object

blocks or restricts the tailgate during automatic

opening, this process will be stopped. The auto‐

matic obstruction detection function is only an

aid. It is not a substitute for your attentiveness

when you are opening the tailgate.

R

Observe the notes on loading the vehicle.

To close the tailgate, the following options

are available:

R

#

Pull the tailgate downwards with the handle

and let it drop into the lock.

#

Vehicles with HANDS-FREE ACCESS: it is

also possible to stop the closing process by

making a kicking movement below the rear

bumper.

Vehicles with an EASY-PACK tailgate

Closing the tailgate

&

WARNING Risk of becoming trapped

during automatic closing of the tailgate

&

WARNING Risk of injury from unsecured

items in the vehicle

To close the tailgate, the following options

are available:

Parts of the body could become trapped dur‐

ing automatic closing of the tailgate. More‐

over, people, e.g. children, may be standing

in the closing area or may enter the closing

area during the closing process.

#

If objects, luggage or loads are not secured

or not secured sufficiently, they could slip,

tip over or be thrown around and thereby hit

vehicle occupants.

Pull the tailgate downwards slightly. Release

it as soon as it begins to close.

76 Opening and closing

#

Press and hold the p button on the

SmartKey (with the SmartKey in the vicinity

of the vehicle).

Vehicles with HANDS-FREE ACCESS

#

Make a kicking movement with your foot

below the bumper (/ page 77).

Automatic reversing function for the tailgate

The tailgate is equipped with automatic obstruc‐

tion detection with reversing function. If a solid

object blocks or restricts the tailgate when it is

automatically closing, the tailgate will automati‐

cally open again slightly. Automatic obstruction

detection with reversing function is only an aid.

It is not a substitute for your attentiveness when

you are closing the tailgate.

#

Switch on the power supply or the ignition.

Press remote operating switch 1 for the

tailgate.

Press closing button 1 on the tailgate.

#

During the closing process, make sure that

#

Vehicles with KEYLESS-GO

#

no body parts are in the closing area.

Press locking button 2 on the tailgate.

If a SmartKey is detected outside the vehicle,

the tailgate will close and the vehicle will be

locked.

Opening and closing 77

HANDS-FREE ACCESS function

Observe the notes when opening (/ page 74)

and closing (/ page 75) the tailgate.

&

WARNING Risk of becoming trapped

despite the reversing function

% Two warning tones sound when the tailgate

The reversing function does not react:

R

is opening or closing.

To soft, light and thin objects, e.g. fin‐

gers.

Over the last Ó in (8 mm) of the closing

path.

&

WARNING Risk of burns caused by a hot

exhaust system

R

The vehicle exhaust system can become very

hot. If you use HANDS-FREE ACCESS, you

could burn yourself by touching the exhaust

system.

In these situations in particular, the reversing

function cannot prevent someone being trap‐

ped.

#

Always ensure that you only make a

#

When closing, make sure that no body

parts are in the closing area.

kicking movement within the detection

range of the sensors.

If someone is trapped:

R

Press the p button on the SmartKey,

NOTE Vehicle damage due to uninten‐

*

or

tional opening of the tailgate

With HANDS-FREE ACCESS you can open, close

or stop the closing process of the tailgate by

performing a kicking movement under the rear

bumper.

The kicking movement triggers the opening or

closing process alternately.

R

Press or pull the remote operating switch

on the driver's door, or

Press the closing or locking button on the

tailgate, or

R

when using an automatic car wash

when using a high pressure cleaner

R

#

Deactivate KEYLESS-GO or make sure

that the key located is at least 10 ft

R

Pull the tailgate handle.

78 Opening and closing

The tailgate can open or close unintentionally in

the following situations:

(3 m) away from the vehicle in such sit‐

uations.

R

If a person's arms or legs are moving in the

When making the kicking movement, make sure

that your feet are firmly on the ground, other‐

wise you could lose your balance, e.g. on ice.

sensor detection range, e.g. when polishing

the vehicle or picking up objects.

If objects are moved or placed behind the

vehicle, e.g. tensioning straps or luggage.

R

Observe the following notes:

R

The SmartKey is behind the vehicle.

Stand at least 12 in (30 cm) away from the

vehicle while performing the kicking move‐

ment.

Do not come into contact with the bumper

while making the kicking movement.

Do not carry out the kicking movement too

slowly.

The kicking movement must be towards the

vehicle and back again.

R

If clamping straps, tarps or other coverings

are pulled over the bumper.

If a protective mat with a length reaching

over the trunk sill down into the detection

range of the sensors is used.

If the protective mat is not secured correctly.

When working on the trailer hitch, trailers or

rear bicycle racks.

R

1

Detection range of the sensors

If several consecutive kicking movements are

not successful, wait ten seconds.

R

System limits

The system may be impaired or may not function

in the following cases:

Deactivate the key functions (/ page 66) or do

not carry the SmartKey about your person in

such situations.

R

The area around the sensor is dirty, e.g. due

to road salt or snow.

R

The kicking movement is made using a pros‐

thetic leg.

Opening and closing 79

#

Limiting the opening angle of the tailgate

Remove the cargo compartment cover

(/ page 113).

Side windows

Opening and closing the side windows

Activating the opening angle limiter

You can limit the opening angle of the tailgate in

the top half of its opening range to approx‐

imately 8 in (20 cm) before the end position.

&

WARNING Risk of entrapment when

opening a side window

#

Stop the opening procedure of the tailgate at

When opening a side window, parts of the

body could be drawn in or become trapped

between the side window and window frame.

the desired position.

#

Press and hold the closing button on the tail‐

gate until you hear a short acoustic signal.

The opening angle limiter will be activated.

The tailgate will then stop in the stored posi‐

tion when opened.

#

When opening, make sure that nobody

is touching the side window.

#

If someone is trapped, release the but‐

ton immediately or pull it in order to

close the side window again.

To open the tailgate fully, pull the handle on the

outside of the tailgate again after it has stopped

automatically.

&

WARNING Risk of becoming trapped

when closing a side window

Deactivating the opening angle limiter

When closing a side window, body parts

could be trapped in the closing area in the

process.

#

Press and hold the closing button on the tail‐

#

Insert emergency key 2 into opening 1 in

the trim and push it in.

The tailgate will be unlocked.

gate until two short acoustic signals sound.

#

When closing, make sure that no body

Unlocking the tailgate with the emergency

key

parts are in the closing area.

#

Fold the rear seat backrest forward.

80 Opening and closing

#

To interrupt automatic operation: press or

pull the W button again.

#

If someone is trapped, release the but‐

ton immediately or press the button in

order to reopen the side window.

When the vehicle is switched off, the side win‐

dows can continue being operated.

This function is available for around four minutes

or until a front door is opened.

&

WARNING Risk of becoming trapped

when children operate the side windows

Children could become trapped if they oper‐

ate the side windows, particularly when unat‐

tended.

Automatic reversing function of the side win‐

dows

If an object blocks a side window during the

closing process, the side window will open again

automatically. The automatic reversing function

is only an aid and is not a substitute for your

attentiveness.

#

Activate the child safety lock for the

rear side windows.

#

When leaving the vehicle, always take

the SmartKey with you and lock the

vehicle.

#

During the closing process, make sure that

no body parts are in the closing area.

#

Never leave children unattended in the

vehicle.

1

2

Closes

Opens

&

WARNING Risk of becoming trapped

despite there being reversing protection

on the side window

Requirements:

The buttons on the driver's door take prece‐

dence.

R

The power supply or the ignition is switched

on.

#

To start automatic operation: press the

The reversing function does not react:

W button beyond the point of resistance

R

To soft, light and thin objects, e.g. fingers

or pull and release it.

R

During resetting

Opening and closing 81

#

Convenience closing (closing the vehicle

from outside)

Press and hold the Ü button on the

This means that the reverse function cannot

prevent someone from becoming trapped in

these situations.

SmartKey.

The following functions are performed:

&

WARNING Risk of entrapment caused by

inadvertent convenience closing

#

R

When closing, make sure that no body

parts are in the closing area.

The vehicle is unlocked

R

The side windows are opened.

When the convenience closing feature is

operating, parts of the body could become

trapped in the closing area of the side win‐

dow and the sliding sunroof.

#

If someone becomes trapped, press the

R

The panoramic sliding sunroof is opened.

W button to open the side window

R

The seat ventilation of the driver's seat is

switched on.

again.

#

Observe the complete closing proce‐

% If the roller sunblinds of the panoramic slid‐

ing sunroof are closed, the roller sunblinds

are opened first.

Convenience opening (ventilating the vehicle

before starting a journey)

dure when using convenience closing.

#

When closing, make sure that no body

parts are in the closing area.

#

To interrupt convenience opening: release

the Ü button.

&

WARNING Risk of entrapment when

opening a side window

#

Press and hold the ß button on the

SmartKey.

#

To continue convenience opening: press

and hold the Ü button again.

When opening a side window, parts of the

body could be drawn in or become trapped

between the side window and window frame.

The following functions are performed:

R

The vehicle is locked.

The side windows are closed.

The panoramic sliding sunroof is closed.

#

When opening, make sure that nobody

is touching the side window.

R

#

Release the button immediately if

somebody becomes trapped.

#

To interrupt convenience closing: release

the ß button.

82 Opening and closing

#

To close the roller sunblinds: press and

hold the ß button again.

will close with increased or maximum force.

The reversing feature will then not be active.

% Convenience closing can also be operated

with KEYLESS-GO (/ page 70).

Parts of the body could become trapped in

the closing area in the process.

#

Make sure that no parts of the body are

in the closing area.

Problems with the side windows

#

To stop the closing process, release the

&

WARNING Risk of becoming trapped or

fatally injured if reversing protection is

not activated

button or press the button again to re-

open the side window.

If you close a side window again immediately

after it has been blocked, the side window

Problem

Possible causes/consequences and M Solutions

#

Check to see whether any objects are in the window guide.

A side window cannot be closed and

you cannot see the cause.

#

Adjust the side windows.

Adjusting the side windows

If a side window is obstructed during closing and reopens again immediately:

Opening and closing 83

Problem

Possible causes/consequences and M Solutions

#

Immediately after this, pull the corresponding button again until the side window has closed, and hold

the button for at least one more second (re-adjustment).

The side window is closed without the automatic reversing function.

If the side window is obstructed again and reopens again immediately:

#

Immediately after this, pull the corresponding button again until the side window has closed, and hold

the button for at least one more second (follow-up adjustment).

The side window is closed without the automatic reversing function.

The SmartKey battery is discharged or nearly discharged.

The side windows cannot be opened or

closed using the convenience opening

feature.

#

Check the battery using the battery check lamp and replace if necessary (/ page 67).

#

Sliding sunroof

Opening and closing the sliding sunroof

Release the button immediately if

somebody becomes trapped.

&

WARNING Risk of becoming trapped

while opening and closing the sliding

sunroof

or

#

% The term "sliding sunroof" also refers to the

During opening and closing, parts of the

body could get caught in the sweep of the

sliding sunroof.

Press the button in any direction during

the automatic opening/closing process.

The opening/closing process is stop‐

ped.

panorama roof with power tilt/sliding panel.

#

When opening or closing, make sure

that no body parts are in the sweep.

84 Opening and closing

#

Release the button immediately if

somebody becomes trapped.

&

WARNING Risk of becoming trapped if

the sliding sunroof is operated by chil‐

dren

NOTE Important points to remember

*

when a roof rack is installed

or

#

When a roof rack is installed, raising or open‐

ing the sliding sunroof may be limited.

Children operating the sliding sunroof could

get caught in the moving parts, particularly if

unattended.

Press the button in any direction during

the automatic opening/closing process.

The opening/closing process is stop‐

ped.

#

Check whether the sliding sunroof can

be raised or opened when a roof rack is

installed.

If in doubt, do not raise or open the

sliding sunroof.

#

Never leave children unattended in the

vehicle.

When leaving the vehicle, always take

the key with you and lock the vehicle.

#

NOTE Malfunction caused by snow and

ice

*

#

Snow and ice may lead to a malfunction of

the sliding sunroof.

&

WARNING Risk of becoming trapped

while opening and closing the roller sun

blind

#

Only open the sliding sunroof if it is free

of snow and ice.

When opening or closing, make sure that no

body parts become trapped between the

roller sun blind and frame or the sliding sun‐

roof.

NOTE Damage caused by protruding

*

objects

Objects that protrude from the sliding sun‐

roof may damage the sealing strips.

#

When opening or closing, make sure

that no body parts are in the sweep of

the roller sun blind.

#

Do not allow anything to protrude from

the sliding sunroof.

Opening and closing 85

#

Check whether the sliding sunroof can be

raised or opened when a roof rack is instal‐

led.

To start automatic operation: press the

3 button beyond the point of resistance

or pull and release it.

To interrupt automatic operation: briefly

press the 3 button in any direction.

The opening/closing process will be stop‐

ped.

&

WARNING Risk of entrapment even with

the reversing function active

The reversing feature does not react in par‐

ticular:

R

To soft, light and thin objects, e.g. fingers

Over the last ã in (4 mm) of the closing

path

R

During resetting

This means that the reverse function cannot

prevent someone from becoming trapped in

these situations.

Vehicles with a panorama roof with power

tilt/sliding panel: The automatic raising feature

is available only when the sliding sunroof is

closed or raised.

#

When closing, make sure that no body

parts are in the closing area.

#

Release the button immediately if

Automatic reversing function of the sliding

sunroof

If an object is obstructing the sliding sunroof

during the closing process, the sliding sunroof

will open again automatically. The automatic

reversing function is only an aid and is not a sub‐

stitute for your attentiveness.

1

2

3

Raises

Opens

Closes/lowers

somebody becomes trapped.

or

#

Briefly press the button in any direction

Use the 3 button to operate the panoramic

sliding sunroof and the roller sunblind.

during automatic operation.

The closing process is stopped.

The panorama roof with power tilt/sliding panel

can be operated only when the roller sunblind is

open.

#

During the closing process, make sure that

no body parts are in the closing area.

86 Opening and closing

Automatic reversing function of the roller

sunblind

If an object is obstructing the roller sunblind dur‐

ing the closing process, the roller sunblind will

open again automatically. The automatic revers‐

ing function is only an aid and is not a substitute

for your attentiveness.

automatically lowered slightly at higher speeds.

At low speeds, it is raised again automatically.

or

#

Press the button in any direction during

the automatic closing process.

&

WARNING Risk of entrapment by auto‐

matic lowering of the sliding sunroof

The closing process is stopped.

At high speeds the raised sliding sunroof

automatically lowers slightly at the rear.

This could trap you or other persons.

Automatic functions of the sliding sunroof

#

When closing the roller sunblind, make sure

% The term "sliding sunroof" also refers to the

that no body parts are in the range of move‐

ment.

#

panoramic sliding sunroof.

Make sure that nobody reaches into the

sweep of the sliding sunroof whilst the

vehicle is in motion.

By pushing or pulling the 3 button, you can

interrupt the automatic functions: "Rain closing

function when driving" and "Automatic lower‐

ing".

&

WARNING Risk of becoming trapped

despite reversing feature

#

If somebody becomes trapped, briefly

push the sliding sunroof button for‐

wards or backwards.

In particular, the reversing feature does not

react to soft, light and thin objects, e.g. fin‐

gers.

This means that the reversing feature cannot

prevent entrapment in these situations.

Rain closing function when driving

Vehicles with a panoramic sliding sunroof: If

it starts to rain, the raised sliding sunroof is

automatically lowered while the vehicle is in

motion.

The sliding sunroof lifts during opening.

Problems with the sliding sunroof

#

When closing the roller sunblind, make

% The term "sliding sunroof" also refers to the

sure that no body parts are in the range

of movement.

Automatic lowering function

Vehicles with a panoramic sliding sunroof: If

the sliding sunroof is raised at the rear, it is

panoramic sliding sunroof.

#

Release the button immediately if

somebody becomes trapped.

Opening and closing 87

Problem

Possible causes/consequences and M Solutions

&

WARNING Risk of becoming trapped or fatal injury by closing the sliding sunroof again

The sliding sunroof cannot be closed

and you cannot see the cause.

If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding sunroof

closes with increased force.

Parts of the body could become trapped in the closing area in the process.

#

Make sure that no parts of the body are in the closing area.

Release the button immediately if somebody becomes trapped.

#

or

#

Press the button in any direction during the automatic closing process.

The closing process is stopped.

If the sliding sunroof is obstructed during closing and reopens again slightly:

#

Immediately after automatic reversing, pull and hold the 3 button down again to the point of resist‐

ance until the sliding sunroof is closed.

The sliding sunroof will be closed with increased force.

If the sliding sunroof is obstructed again and reopens again slightly:

#

Repeat the previous step.

The sliding sunroof will be closed again with increased force.

#

Pull and hold the 3 button little by little until the sliding sunroof is fully closed.

88 Opening and closing

Problem

Possible causes/consequences and M Solutions

#

Vehicles with a panoramic sliding

sunroof: The sliding sunroof or the

roller sunblind does not operate

smoothly.

Pull and hold the 3 button little by little until the roller sunblind is fully closed.

Use automatic operation to fully open and then close the sliding sunroof.

#

Pull the roller sunblind out by tab 1 and

Roller sun blinds

Extending the rear side window roller sun‐

blinds

hook it onto brackets 2 at the top of the

window.

Operating the roller sunblind for the panor‐

amic roof

NOTE Damage to the inertia reel due to

it snapping back

*

If suddenly snapped back, the inertia reel

may be damaged.

&

WARNING Risk of becoming trapped

when opening and closing the roller sun‐

blinds

#

Always move the roller sun blind by

hand.

Body parts can become trapped between the

roller sunblind and frame when opening or

closing.

#

Do not drive with the roller sun blind

hooked in and side windows opened at

the same time.

#

When opening or closing, make sure

that no body parts are in the range of

movement of the roller sunblind.

Opening and closing 89

Opening and closing the roller sunblind

stop automatic operation by pushing or pulling

the button again.

#

Release the button immediately if

somebody becomes trapped.

Automatic reversing function of the roller

sunblind

If an object is obstructing the roller sunblind dur‐

ing the closing process, the roller sunblind will

open again automatically. The automatic revers‐

ing function is only an aid and is not a substitute

for your attentiveness.

or

#

Briefly press the button in any direction

during automatic operation.

The opening/closing process is stop‐

ped.

Requirements:

#

When closing the roller sunblind, make sure

R

The power supply is switched on

(/ page 152).

that no body parts are in the range of move‐

ment.

&

WARNING Risk of becoming trapped

despite reversing feature

In particular, the reversing feature does not

react to soft, light and thin objects, e.g. fin‐

gers.

This means that the reversing feature cannot

prevent entrapment in these situations.

#

To open: push the 3 button in direction

1 or pull in direction 2.

#

To close: pull the 3 button in direction

3.

#

When closing the roller sunblind, make

If you push or pull the 3 button beyond the

point of resistance, you will start automatic

operation in the direction in question. You can

sure that no body parts are in the range

of movement.

90 Opening and closing

#

If this is not the case, repeat the steps

above.

If the roller sunblind still cannot be moved

smoothly, contact a qualified specialist work‐

shop.

#

Release the button immediately if

somebody becomes trapped.

or

#

Press the button in any direction during

the automatic closing process.

The closing process is stopped.

Anti-theft protection

Function of the immobilizer

Adjusting the roller sunblind for the panor‐

amic roof

The immobilizer prevents your vehicle from being

started without the correct SmartKey.

The immobilizer is automatically activated when

the ignition is switched off and deactivated when

the ignition is switched on.

When leaving the vehicle, always take the Smart‐

Key with you and lock the vehicle. Anyone can

start the engine if a valid SmartKey has been left

inside the vehicle.

% In the event the engine cannot be started

(yet the vehicle’s battery is charged), the

system is not operational. Contact an

authorized Mercedes-Benz Center or call

1-800-FOR-MERCedes (in the USA) or

1-800-387-0100 (in Canada).

Requirements:

R

The power supply is switched on.

If the roller sunblind cannot be moved smoothly,

re-adjust the roller sunblind.

#

Pull the 3 button down repeatedly to the

point of resistance in the direction of arrow

1 until the roller sunblind is fully closed.

Pull and hold the 3 button for another

second.

#

Check whether the roller sunblind can be

completely opened again.

Opening and closing 91

ATA (anti-theft alarm system)

Function of the ATA system

If the ATA system is armed, a visual and audible

alarm is triggered in the following situations:

R

After pressing the start/stop button with the

SmartKey in the stowage compartment

(/ page 153)

% When the Mercedes‑Benz emergency call

system is active and the alarm stays on for

more than 30 seconds, a message is auto‐

matically sent to the Customer Assistance

Center (/ page 392).

R

When a door is opened

R

When the tailgate is opened

R

When the hood is opened

% In the case of severe battery discharging,

the anti-theft alarm system is automatically

deactivated to facilitate the next engine

start.

R

When the interior motion sensor is triggered

(/ page 92)

R

When the tow-away alarm is triggered

(/ page 92)

Deactivating the ATA

The ATA system is armed automatically after

approximately ten seconds in the following situa‐

tions:

#

Press the Ü, ß or p button on the

SmartKey.

Indicator lamp 1 flashes when the ATA system

or

is armed.

R

After locking the vehicle with the SmartKey

#

Press the start/stop button with the Smart‐

The ATA system is deactivated automatically in

the following situations:

R

After locking the vehicle using KEYLESS-GO

Key in the stowage compartment

(/ page 153)

R

After unlocking the vehicle with the Smart‐

Key

Deactivating the alarm using KEYLESS-GO:

#

R

After unlocking the vehicle using KEYLESS-

GO

Grasp the outside door handle with the

SmartKey outside the vehicle.

92 Opening and closing

Function of the tow-away alarm

R

Function of the interior motion sensor

After unlocking the vehicle using KEYLESS-

GO

When using HANDS-FREE ACCESS

% This function may not be available in all

countries.

An audible and visual alarm is triggered if an

alteration to your vehicle's angle of inclination is

detected while the tow-away alarm is armed.

When the interior motion sensor is activated, a

visual and audible alarm is triggered if move‐

ment is detected in the vehicle interior.

Information on detecting damage on a parked

vehicle (/ page 182).

The tow-away alarm is automatically armed after

approximately 60 seconds:

The interior motion sensor is activated automati‐

cally after approximately ten seconds:

Arming/disarming the tow-away alarm

Multimedia system:

R

After locking the vehicle with the SmartKey

after locking the vehicle with the SmartKey

4

5

©

Settings

Quick Access

R

After locking the vehicle using KEYLESS-GO

after locking the vehicle using KEYLESS-GO

#

Activate or deactivate Tow-away Protection.

The tow-away alarm is only armed when the fol‐

lowing components are closed:

The interior motion sensor is only activated

when the following components are closed:

The tow-away alarm is armed again in the follow‐

ing cases:

R

The doors

the doors

R

The vehicle is unlocked again.

R

The tailgate

the tailgate

R

A door is opened.

The tow-away alarm is automatically deactiva‐

ted:

The interior motion sensor is automatically deac‐

tivated:

R

The vehicle is locked again.

% If quick access is unavailable, select the

Vehicle submenu in the Settings main menu

to arm or disarm the tow-away alarm.

R

After pressing the Ü or p button on

the SmartKey

after pressing the Ü or p button on

the SmartKey

R

After pressing the start/stop button with the

after pressing the start/stop button with the

SmartKey in the stowage compartment

(/ page 153)

Opening and closing 93

R

after unlocking the vehicle using KEYLESS-

GO

when using HANDS-FREE ACCESS

% If quick access is unavailable, select the

Vehicle menu under Settings to activate or

deactivate the interior motion sensor.

The following situations can lead to a false

alarm:

R

moving objects such as mascots in the vehi‐

cle interior

R

when the side window is open

R

when the panoramic sliding sunroof is open

Activating/deactivating the interior motion

sensor

Multimedia system:

4

5

©

Settings

Quick Access

#

Activate or deactivate Interior Motion Sen-

sor.

The interior motion sensor is activated again in

the following cases:

R

The vehicle is unlocked again.

R

A door is opened.

R

The vehicle is locked again.

Opening and closing for Your Mercedes GLC Class SUV First generation (2015-2021)

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