Opening and closing -> Doors for Your Mercedes GLC Class SUV First generation (2015-2021)

70 Opening and closing  
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To unlock a rear door: pull the rear door  
handle.  
The locking pin pops up when the rear door  
is unlocked.  
To open a rear door: pull the rear door han‐  
dle again.  
To unlock: press button 1.  
To lock: press button 2.  
Doors  
Unlocking and opening doors from the inside  
This does not lock or unlock the fuel filler flap.  
The vehicle is not unlocked:  
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If you have locked the vehicle using the  
SmartKey.  
Centrally locking and unlocking the vehicle  
from the inside  
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If you have locked the vehicle using KEY‐  
LESS-GO.  
Locking/unlocking the vehicle with KEY‐  
LESS-GO  
Requirements:  
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The SmartKey is outside the vehicle.  
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The distance between the SmartKey and the  
vehicle does not exceed 3 ft (1 m).  
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The driver's door and the door at which the  
door handle is used are closed.  
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To unlock and open a front door: pull door  
handle 2.  
Locking pin 1 pops up when the door is  
unlocked.  
Opening and closing 71  
If you open the tailgate from outside it is auto‐  
matically unlocked.  
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To unlock the vehicle: touch the inner sur‐  
face of the door handle.  
To lock the vehicle: touch sensor surface  
1 or 2.  
Convenience closing: touch recessed sen‐  
sor surface 2 until the closing process has  
been completed.  
% Further information on convenience closing  
(/ page 81).  
72 Opening and closing  
Problems with KEYLESS-GO  
Problem  
Possible causes/consequences and M Solutions  
Possible causes are:  
You can no longer lock or unlock the  
vehicle using KEYLESS-GO.  
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The key functions have been deactivated (/ page 66).  
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The SmartKey battery is discharged or nearly discharged.  
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There is interference from a powerful radio signal source.  
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The SmartKey is faulty.  
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Activate the SmartKey functions (/ page 66).  
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Check the battery using the battery check lamp and replace if necessary (/ page 67).  
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Use the emergency key to unlock or lock the vehicle (/ page 67).  
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Have the vehicle and SmartKey checked at a qualified specialist workshop.  
Activating/deactivating the automatic lock‐  
ing feature  
The vehicle is locked automatically when the  
ignition is switched on and the wheels are turn‐  
ing faster than walking pace.  
Opening and closing 73  
In the following situations, there is a danger of  
being locked out when the function is activated:  
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While the vehicle is being tow started/  
pushed.  
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If the vehicle is being tested on a roller dyna‐  
mometer.  
Locking/unlocking the driver's door with the  
emergency key  
% If you wish to lock the vehicle entirely using  
the emergency key, first press the button for  
locking from the inside while the driver's  
door is open. Then proceed to lock the driv‐  
er's door using the emergency key.  
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To activate: press and hold button 2 for  
approximately five seconds until an acoustic  
signal sounds.  
To deactivate: press and hold button 1 for  
approximately five seconds until an acoustic  
signal sounds.  
Insert the emergency key as far as it will go  
into opening 1 in the cover.  
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Pull and hold the door handle.  
Pull the cover on the emergency key as  
straight as possible away from the vehicle  
until it releases.  
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Release the door handle.  
74 Opening and closing  
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Pull the tailgate handle.  
Cargo compartment  
Opening the tailgate  
Vehicles with HANDS-FREE ACCESS: Use  
your foot to kick below the bumper  
(/ page 77).  
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DANGER Risk of exhaust gas poisoning  
Vehicles with an EASY-PACK tailgate  
Combustion engines emit poisonous exhaust  
gases such as carbon monoxide. Exhaust  
gases can enter the vehicle interior if the tail‐  
gate is open when the engine is running,  
especially if the vehicle is in motion.  
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Always switch off the engine before  
opening the tailgate.  
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Never drive with the tailgate open.  
NOTE Damage to the tailgate caused by  
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To unlock: turn the emergency key counter-  
obstacles above the vehicle  
clockwise to position 1.  
The tailgate swings rearwards and upwards  
when it is opened.  
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To lock: turn the emergency key clockwise to  
position 1.  
Carefully press the cover onto the lock cylin‐  
der until it engages and is seated firmly.  
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Make sure that there is sufficient space  
behind and above the tailgate.  
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Pull remote opening switch 1 for the tail‐  
gate.  
You have the following options for opening  
the tailgate: