Get Opening and closing Guide for Mercedes GLE SUV First Generation (2016-2019)

Key

Do not attach any heavy or large objects to the

key. Remove any bulky keyrings before insert-

Important safety notes

ing the key into the ignition lock.

United Kingdom only:

! Keep the key away from strong magnetic

G WARNING

fields. Otherwise, the remote control function

could be affected.

When the double locks are activated, the

Strong magnetic fields can occur in the vicin-

doors can no longer be opened from the

ity of powerful electrical installations.

inside. People in the vehicle can no longer get

out, e.g. in hazardous situations. There is a

Do not keep the key:

risk of injury.

R with electronic devices, e.g. a mobile phone

Opening and closing

or another key

Therefore, do not leave any people unsuper-

vised in the vehicle, particularly children, eld-

R with metallic objects, e.g. coins or metal film

erly people or people in need of special assis-

R inside metallic objects, e.g. a metal case

tance. Do not activate the double lock when

This can affect the key's functionality.

people are in the vehicle.

Do not keep the KEYLESS-GO or KEYLESS-GO

Start function key in the temperature-controlled

All countries:

cup holder. Otherwise, the KEYLESS-GO or KEY-

LESS-GO Start function key will not be detected.

G WARNING

Vehicles with KEYLESS-GO start function: do

If children are left unsupervised in the vehicle,

not keep the key in the luggage compartment.

they can:

Otherwise, the key may not be detected, e.g.

when starting the engine using the Start/Stop

R open doors and endanger other persons or

button.

road users

Only for the United Kingdom: if the vehicle

R climb out and be injured by the traffic

has been locked with the key from the outside,

the double lock function is activated as stand-

R operate vehicle equipment and, for exam-

ard. It is then not possible to open the doors

ple, trap themselves.

from inside the vehicle.

Children could also set the vehicle in motion,

for example by:

Key functions

R releasing the parking brake

R shifting the automatic transmission out of

park position P

R starting the engine.

There is a risk of an accident and injury.

When leaving the vehicle, always take the key

with you and lock the vehicle. Never leave

children unattended in the vehicle. Always

keep the key out of reach of children.

G WARNING

If you attach heavy or large objects to the key,

: & Locks the vehicle

the key could be unintentionally turned in the

; F Opens/closes the tailgate

ignition lock. This could cause the engine to

= % Unlocks the vehicle

be switched off. There is a risk of an accident.

X To unlock centrally: press the % button.

Key

If you do not open the vehicle within approx-

for instance, and lock it using the & button

imately 40 seconds of unlocking:

on the key.

The driver's door and the door at which the han-

R the vehicle locks again

dle is used must both be closed. The key must be

R protection against theft is reactivated

outside the vehicle. When locking or unlocking

X To lock centrally: press the & button.

with KEYLESS-GO, the distance between the key

and the corresponding door handle must not be

The key centrally locks and unlocks the follow-

greater than 1 m.

ing components:

KEYLESS-GO checks whether a valid key is in

R the doors

the vehicle by periodically establishing a radio

R the tailgate

connection between the vehicle and the key.

R the fuel filler flap

This happens:

Opening and closing

During unlocking, the indicators flash once. Dur-

R during engine start

ing locking, they flash three times.

R during driving

You can also set an audible signal to confirm

R when the external door handles are touched

that the vehicle has been locked. The audible

R during convenience closing

signal can be activated or deactivated using the

on-board computer ( Y page 253).

Only when all the components have been locked

is the visual or audible locking confirmation

issued.

If activated in the multimedia system, the loca-

tor lighting also lights up in the dark (see the

Digital Owner's Manual).

X To open the tailgate automatically from

outside the vehicle: press and hold the F

button until the tailgate opens.

Vehicles with KEYLESS-GO:

X To close the tailgate automatically from

To unlock the vehicle: touch the inner sur-

outside the vehicle: if the key is located in

face of the door handle.

the immediate vicinity of the vehicle, press

X To lock the vehicle: touch sensor surface :

the F button on the key.

or ;.

When the tailgate closes, you can then

Make sure that you do not touch the inner

release the button.

surface of the door handle.

X Convenience closing feature: touch

recessed sensor surface ; for an extended

KEYLESS-GO

period.

Further information on the convenience closing

General notes

feature ( Y page 97).

Bear in mind that the engine can be started by

If you pull on the handle of the tailgate, only the

any of the vehicle occupants if there is a KEY-

luggage compartment of the vehicle is

LESS-GO key in the vehicle ( Y page 146).

unlocked.

Locking and unlocking centrally

Deactivating and activating

You can start, lock or unlock the vehicle using

If you do not intend to use a key for an extended

KEYLESS-GO. To do this, you need to carry the

period of time, you can deactivate the KEYLESS-

key with you. You can combine the KEYLESS-GO

GO function of the key. The key will then use very

functions with the functions of a conventional

little power, thereby conserving battery power.

key. Unlock the vehicle by using KEYLESS-GO,

For the purposes of activation or deactivation,

the vehicle does not have to be nearby.

Key

X To deactivate: press the & button on the

The KEYLESS-GO function is changed as fol-

key twice in rapid succession.

lows:

The battery check lamp of the key flashes

X To unlock the driver's door: touch the inner

twice briefly and lights up once, then KEY-

surface of the door handle on the driver's

LESS-GO is deactivated ( Y page 86).

door.

X To activate: press any button on the key.

X To unlock centrally: touch the inner surface

of the door handle on the front-passenger

X Insert the key into the ignition lock.

door or the rear door.

KEYLESS-GO and all its associated features

X To lock centrally: touch the outer sensor

are available again.

surface on one of the door handles

( Y page 84).

Opening and closing

X To restore the factory settings: press and

KEYLESS-GO start function

hold down the % and & buttons simul-

taneously for approximately six seconds until

General notes

the battery check lamp flashes twice

( Y page 86).

Bear in mind that the engine can be started by

any of the vehicle occupants if there is a key in

the vehicle ( Y page 146).

Emergency key element

General notes

Changing the settings of the locking

system

If the vehicle can no longer be locked or

unlocked with the key or with KEYLESS-GO, use

You can change the settings of the locking sys-

the emergency key element.

tem. This means that only the driver's door and

If you use the emergency key element to unlock

the fuel filler flap are unlocked when the vehicle

and open the driver's door, the anti-theft alarm

is unlocked. This is useful if you frequently travel

system will be triggered. Switch off the alarm

alone.

( Y page 80).

X To change the setting: press and hold down

If you unlock the vehicle using the emergency

the % and & buttons simultaneously

key element, the fuel filler flap will not be

for about six seconds until the battery indica-

unlocked automatically.

tor lamp flashes twice ( Y page 86).

If the setting of the locking system is changed

X To unlock the fuel filler flap: insert the key

within the signal range of the vehicle, pressing

into the ignition lock.

the & or % button:

R locks or

Removing the emergency key element

R unlocks the vehicle

The key now functions as follows:

X To unlock: press the % button once.

X To unlock centrally: press the % button

twice.

X To lock centrally: press the & button.

Key

Checking the battery

X Push release catch : in the direction of the

arrow and, at the same time, remove emer-

gency key element ; from the key.

Further information about:

R Unlocking the driver's door ( Y page 91)

R Unlocking the luggage compartment

( Y page 95)

R Locking the vehicle ( Y page 91)

Inserting the emergency key element

Opening and closing

X Push emergency key element ; completely

into the key until it engages and release

catch : is back in its basic position.

X Press the & or % button.

The battery is OK if battery check lamp :

lights up briefly.

The battery is discharged if battery check

Key battery

lamp : does not light up briefly.

Important safety notes

X Replace the battery ( Y page 86).

If the key battery is checked within the signal

G WARNING

reception range of the vehicle, pressing the

& or % button:

Batteries contain toxic and corrosive substan-

ces. If batteries are swallowed, it can result in

R locks or

severe health problems. There is a risk of fatal

R unlocks the vehicle

injury.

i You can obtain a battery from any qualified

Keep batteries out of the reach of children. If

specialist workshop.

a battery is swallowed, seek medical attention

immediately.

Replacing the battery

H Environmental note

You require a CR 2025 3 V cell battery.

X Take the emergency key element out of the

Batteries contain pollutants.

key ( Y page 85).

It is illegal to dispose of them

with the household rubbish.

They must be collected sep-

arately and disposed of in an

environmentally responsible

recycling system.

Dispose of batteries in an

environmentally responsible

manner. Take discharged

batteries to a qualified spe-

cialist workshop or to a col-

lection point for used batter-

X Press emergency key element ; into the

ies.

opening in the key in the direction of the arrow

until battery compartment cover : opens.

Mercedes-Benz recommends that you have the

When doing so, do not hold battery compart-

batteries replaced at a qualified specialist work-

ment cover : shut.

shop.

X Remove battery compartment cover :.

Key

X Insert the front tabs of battery compartment

cover : into the housing and then press to

close it.

X Insert emergency key element ; into the key

( Y page 86).

X Check the function of all key buttons on the

vehicle.

Opening and closing

X Repeatedly tap the key against your palm until

battery = falls out.

X Insert the new battery with the positive ter-

minal facing upwards. Use a lint-free cloth to

do so.

X Make sure that the surface of the battery is

free of lint, grease and other contamination.

Problems with the key

Problem

Possible causes/consequences and M Solutions

You can no longer lock or The key battery is discharged or nearly discharged.

unlock the vehicle using X Check the key battery ( Y page 86) and replace it if necessary

the key.

( Y page 86).

If this does not work:

X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the

emergency key element.

There is interference from a powerful source of radio waves.

X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the

emergency key element.

The key is faulty.

X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the

emergency key element.

X Have the key checked at a qualified specialist workshop.

You can no longer lock or KEYLESS-GO has been deactivated.

unlock the vehicle using X Reactivate KEYLESS-GO ( Y page 84).

KEYLESS-GO.

The key battery is discharged or nearly discharged.

X Check the key battery ( Y page 86) and replace it if necessary

( Y page 86).

If this does not work:

X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the

emergency key element.

Key

Problem

Possible causes/consequences and M Solutions

There is interference from a powerful source of radio waves.

X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the

emergency key element.

There is a fault with KEYLESS-GO.

X Lock/unlock the vehicle using the remote control function of the

key.

X Have the vehicle and key checked at a qualified specialist work-

shop.

Opening and closing

If the vehicle cannot be locked/unlocked even using the remote con-

trol function:

X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the

emergency key element.

X Have the vehicle and key checked at a qualified specialist work-

shop.

The engine cannot be

The on-board voltage is too low.

started using the key.

X Switch off non-essential consumers, e.g. seat heating or interior

lighting, and try to start the engine again.

If this does not work:

X Check the starter battery and charge it if necessary ( Y page 358).

X Jump-start the vehicle ( Y page 359).

X Consult a qualified specialist workshop.

The engine cannot be

The vehicle is locked.

started using the Start/ X Unlock the vehicle and try to start the vehicle again.

Stop button. The key is in

the vehicle.

The key battery is discharged or nearly discharged.

X Check the key battery ( Y page 86) and replace it if necessary

( Y page 86).

If this does not work:

X Start your vehicle with the key in the ignition lock.

There is interference from a powerful source of radio waves.

X Start your vehicle with the key in the ignition lock.

You have lost a key.

X Have the key deactivated at a qualified specialist workshop.

X Report the loss immediately to the vehicle insurers.

X If necessary, have the locks changed as well.

You have lost the emer-

X Report the loss immediately to the vehicle insurers.

gency key element.

X If necessary, have the locks changed as well.

$Doors89child-proof locks ( Y page 69). The anti-theftDoorsalarm system is triggered if the door is openedImportant safety notesfrom the inside. Switch off the alarm( Y page 80).G WARNINGIf children are left unsupervised in the vehicle,Unlocking and opening the doorsthey can:from the insideR open doors and endanger other persons orFor all countries except the United Kingdom:road usersyou can open a door from inside the vehicle evenR climb out and be injured by the trafficif it has been locked. You can only open the rearR operate vehicle equipment and, for exam-doors from inside the vehicle if they are notOpening and closingsecured by the child-proof locks ( Y page 69).ple, trap the vehicle has previously been locked fromChildren could also set the vehicle in motion,the outside, opening a door from the inside willfor example by:trigger the anti-theft alarm system. Switch offR releasing the parking brakethe alarm ( Y page 80).Only for the United Kingdom: if the vehicleR shifting the automatic transmission out ofhas been locked with the key from the outside,park position Pthe double lock function is activated as stand-R starting the . It is then not possible to open the doorsThere is a risk of an accident and inside the vehicle. You can deactivate thedouble lock function by deactivating the interiorWhen leaving the vehicle, always take the keymotion sensor ( Y page 81). The doors can thenwith you and lock the vehicle. Never leavebe opened from the inside after the vehicle haschildren unattended in the vehicle. Alwaysbeen locked from the outside. The anti-theftkeep the key out of reach of system is triggered if the door is openedfrom the inside. Switch off the alarmUnited Kingdom only:( Y page 80).G WARNINGWhen the double locks are activated, thedoors can no longer be opened from theinside. People in the vehicle can no longer getout, e.g. in hazardous situations. There is arisk of , do not leave any peopl$

Doors

child-proof locks ( Y page 69). The anti-theft

Doors

alarm system is triggered if the door is opened

Important safety notes

from the inside. Switch off the alarm

( Y page 80).

G WARNING

If children are left unsupervised in the vehicle,

Unlocking and opening the doors

they can:

from the inside

R open doors and endanger other persons or

For all countries except the United Kingdom:

road users

you can open a door from inside the vehicle even

R climb out and be injured by the traffic

if it has been locked. You can only open the rear

R operate vehicle equipment and, for exam-

doors from inside the vehicle if they are not

Opening and closing

secured by the child-proof locks ( Y page 69).

ple, trap themselves.

If the vehicle has previously been locked from

Children could also set the vehicle in motion,

the outside, opening a door from the inside will

for example by:

trigger the anti-theft alarm system. Switch off

R releasing the parking brake

the alarm ( Y page 80).

Only for the United Kingdom: if the vehicle

R shifting the automatic transmission out of

has been locked with the key from the outside,

park position P

the double lock function is activated as stand-

R starting the engine.

ard. It is then not possible to open the doors

There is a risk of an accident and injury.

from inside the vehicle. You can deactivate the

double lock function by deactivating the interior

When leaving the vehicle, always take the key

motion sensor ( Y page 81). The doors can then

with you and lock the vehicle. Never leave

be opened from the inside after the vehicle has

children unattended in the vehicle. Always

been locked from the outside. The anti-theft

keep the key out of reach of children.

alarm system is triggered if the door is opened

from the inside. Switch off the alarm

United Kingdom only:

( Y page 80).

G WARNING

When the double locks are activated, the

doors can no longer be opened from the

inside. People in the vehicle can no longer get

out, e.g. in hazardous situations. There is a

risk of injury.

Therefore, do not leave any people unsuper-

vised in the vehicle, particularly children, eld-

erly people or people in need of special assis-

tance. Do not activate the double lock when

people are in the vehicle.

For all countries except Mexico:

X Pull door handle ;.

If the vehicle has been locked with the key or

If the door is locked, locking knob : pops up.

with KEYLESS-GO, the double lock function is

The door is unlocked and can be opened.

activated as standard. It is then not possible to

open the doors from inside the vehicle. You can

Mexico only:

deactivate the double lock function by deacti-

vating the interior motion sensor ( Y page 81).

The doors can then be opened from the inside

after the vehicle has been locked from the out-

side. You can only open the rear doors from

inside the vehicle if they are not secured by the

Doors

X Front door: pull door handle ;.

For all countries: when a locked door is opened

If the door is locked, locking knob : pops up.

from inside the vehicle, the previous unlocking

The door is unlocked and can be opened.

process will be observed if the vehicle has been:

X Rear door: pull door handle ;.

R locked with the locking button for the central

If the door is locked, locking knob : pops up

locking or

and the door unlocks.

R locked automatically

X Pull door handle ; again.

The vehicle will be fully unlocked if it had previ-

The door can be opened.

ously been fully unlocked. Only the door which

has been opened from the inside is unlocked if

only the driver's door had been previously

Centrally locking and unlocking the

unlocked.

vehicle from the inside

Opening and closing

You can centrally lock or unlock the vehicle from

Automatic locking feature

the inside. The buttons are located on both front

doors.

X To deactivate: press and hold button : for

about five seconds until a tone sounds.

X To unlock: press button :.

X To activate: press and hold button ; for

X To lock: press button ;.

about five seconds until a tone sounds.

If the front-passenger door is closed, the vehi-

cle locks.

If you press one of the two buttons and do not

hear a tone, the relevant setting has already

This does not lock or unlock the fuel filler flap.

been selected.

You cannot unlock the vehicle centrally from the

The vehicle is locked automatically when the

inside if the vehicle has been locked from the

ignition is switched on and the wheels are turn-

outside.

ing.

For all countries except the United Kingdom:

Therefore, you could be locked out if:

you can open a door from inside the vehicle even

if it has been locked.

R the vehicle is being pushed

Only for the United Kingdom: if the vehicle

R the vehicle is being towed

has been locked with the key from the outside,

R the vehicle is being tested on a dynamometer.

the double lock function is activated as stand-

You can also activate and deactivate the auto-

ard. It is then not possible to open the doors

matic locking function using the on-board com-

from inside the vehicle. You can deactivate the

puter ( Y page 253).

double lock function by deactivating the interior

motion sensor ( Y page 81). The doors can then

be opened from the inside after the vehicle has

Power closing

been locked from the outside.

Power closing pulls the doors and tailgate into

their locks automatically even if they are not

completely closed.

Luggage compartment

X To power close a door: push the door into

Luggage compartment

the lock up to the first detent position.

Important safety notes

Power closing will pull the door fully closed.

X To power close the tailgate: lightly press

G WARNING

the tailgate downwards.

Power closing will pull the tailgate fully

Combustion engines emit poisonous exhaust

closed.

gases such as carbon monoxide. If the tailgate

is open when the engine is running, particu-

larly if the vehicle is moving, exhaust fumes

Unlocking/locking the driver's door

could enter the passenger compartment.

using the emergency key element

There is a risk of poisoning.

Opening and closing

Turn off the engine before opening the tail-

i In order to lock all the vehicle's locks, begin

by pressing the button for locking the vehicle

gate. Never drive with the tailgate open.

from the inside while the driver's door is open.

Then, proceed to lock the driver's door using

G WARNING

the emergency key element.

If objects, luggage or loads are not secured or

not secured sufficiently, they could slip, tip

over or be flung around and thereby hit vehicle

occupants. There is a risk of injury, especially

when braking or abruptly changing directions.

Always store objects so that they cannot be

flung around. Secure objects, luggage or

loads against slipping or tipping before the

journey.

! The tailgate swings upwards and to the rear

when opened. Therefore, make sure that

X Insert the emergency key element into the

there is sufficient clearance above and behind

lock of the driver's door as far as it will go.

the tailgate.

X To unlock: turn the emergency key element

The opening dimensions of the tailgate can be

anti-clockwise to position 1.

found in the "Vehicle data" section

X To lock: turn the emergency key element

( Y page 394).

clockwise as far as it will go to position 1.

Stow luggage or loads preferably in the luggage

Right-hand-drive vehicle: turn the emergency

compartment. Observe the loading guidelines

( Y page 314).

key element in the opposite direction in both

cases.

Do not leave the key in the luggage compart-

ment. If you do so, you could lock yourself out.

If you use the emergency key element to unlock

and open the driver's door, the anti-theft alarm

Vehicles without the EASY-PACK tailgate:

system will be triggered. Switch off the alarm

the tailgate can be:

( Y page 80).

R opened and closed manually from outside

If you lock the vehicle as described above, the

R unlocked from the inside with the emergency

fuel filler flap is not locked. The anti-theft alarm

release

system is not primed.

Vehicles with the EASY-PACK tailgate: you

can:

R close the tailgate manually from outside

R open the tailgate automatically from outside

R open and close the tailgate automatically

from inside

Luggage compartment

R unlock the tailgate from inside with the emer-

Opening and closing manually from

gency release

the outside

R limit the opening angle of the tailgate

Opening

Tailgate reversing function

On vehicles with tailgate remote closing feature,

the tailgate is equipped with automatic obstacle

recognition with a reversing function. If a solid

object blocks or restricts the tailgate when auto-

matically opening or closing, this procedure is

Opening and closing

stopped. If the tailgate is stopped during the

closing procedure, it will open again automati-

cally. The automatic obstacle detection with

reversing function is only an aid. It is not a sub-

stitute for your attention when opening and

closing the tailgate.

X Press the % button on the key.

G WARNING

X Pull handle :.

X Raise the tailgate.

The reversing function does not react:

Vehicles with the EASY-PACK tailgate: if you

R to soft, light and thin objects, e.g. fingers

pull handle : and then release it, the tailgate

R over the last 8 mm of the closing path

opens automatically.

The reversing feature cannot prevent some-

Closing

one being trapped in these situations in par-

ticular. There is a risk of injury.

When closing make sure that no body parts

are in the closing area.

If someone is trapped:

R press the F button on the key or

R pull or press the remote operating switch

on the driver's door or

R press the closing or locking button on the

tailgate or

R pull the handle on the tailgate

X Pull the tailgate down using recess :.

X Let the tailgate to drop into the lock.

X Lock the vehicle if necessary with the &

button on the key or with KEYLESS-GO.

i If a KEYLESS-GO key is detected in the lug-

gage compartment, the tailgate will not lock.

Luggage compartment

Opening and closing automatically

Use one of the following options to stop the

from the outside

closing process:

R press the F button on the key

Important safety notes

R pull or press the remote operating switch

United Kingdom only:

on the driver's door

G WARNING

R press the closing or locking button on the

When the double locks are activated, the

tailgate

doors can no longer be opened from the

R pull the handle on the tailgate

inside. People in the vehicle can no longer get

G WARNING

out, e.g. in hazardous situations. There is a

Opening and closing

risk of injury.

Combustion engines emit poisonous exhaust

Therefore, do not leave any people unsuper-

gases such as carbon monoxide. If the tailgate

vised in the vehicle, particularly children, eld-

is open when the engine is running, particu-

erly people or people in need of special assis-

larly if the vehicle is moving, exhaust fumes

tance. Do not activate the double lock when

could enter the passenger compartment.

people are in the vehicle.

There is a risk of poisoning.

Turn off the engine before opening the tail-

If the vehicle has been locked from the outside,

gate. Never drive with the tailgate open.

the double lock function is activated as stand-

ard. It is then not possible to open the doors

! The tailgate swings upwards and to the rear

from inside the vehicle. You can deactivate the

when opened. Therefore, make sure that

double lock function by switching off the interior

there is sufficient clearance above and behind

motion sensor ( Y page 81). The doors can then

the tailgate.

be opened from the inside after the vehicle has

been locked from the outside. You can open the

Two warning tones sound while the tailgate is

rear doors from inside the vehicle only if they are

opening or closing.

not secured by the child-proof locks

You will find details on the tailgate opening

( Y page 69). The anti-theft alarm system is trig-

dimensions in the "Vehicle data" section

gered if the door is opened from the inside.

( Y page 394).

Switch off the alarm ( Y page 80).

i Notes on the automatic reversing feature for

The anti-theft alarm system is triggered if the

the tailgate ( Y page 92).

door is opened from the inside. Switch off the

alarm ( Y page 80).

Opening the tailgate automatically

All countries:

G WARNING

You can open the tailgate automatically using

the key or the handle on the tailgate.

Parts of the body could become trapped dur-

X Press and hold the F button on the key

ing automatic closing of the tailgate. More-

until the tailgate opens.

over, people, e.g. children, may be standing in

the closing area or may enter the closing area

X When the tailgate is unlocked, pull the tailgate

during the closing process. There is a risk of

handle and let it go again immediately.

injury.

Make sure that nobody is in the vicinity of the

X With the tailgate stopped in an intermediate

closing area during the closing process.

position, pull the tailgate upwards.

You can release the tailgate as soon as the

tailgate starts to open.

Luggage compartment

Closing the tailgate automatically

dren, during the closing procedure. There is a

risk of injury.

Make sure that nobody is in the vicinity of the

closing area during the closing process.

Release the remote operating switch imme-

diately if somebody becomes trapped. To re-

open the tailgate pull on the remote operating

switch.

G WARNING

Opening and closing

Combustion engines emit poisonous exhaust

gases such as carbon monoxide. If the tailgate

X To close: press closing button : on the tail-

is open when the engine is running, particu-

gate.

larly if the vehicle is moving, exhaust fumes

could enter the passenger compartment.

X Vehicles with KEYLESS-GO or KEYLESS-GO

There is a risk of poisoning.

starting function: press and hold the F

Turn off the engine before opening the tail-

button on the key until the tailgate closes.

gate. Never drive with the tailgate open.

You can release the button as soon as the

tailgate starts to close.

! The tailgate swings upwards and to the rear

Vehicles with KEYLESS-GO or KEYLESS-GO

when opened. Therefore, make sure that

starting function: you can close and lock the

there is sufficient clearance above and behind

tailgate simultaneously.

the tailgate.

X Press locking button ; on the tailgate.

Two warning tones sound while the tailgate is

If a KEYLESS-GO or KEYLESS-GO starting

opening or closing.

function key is detected outside the vehicle,

You will find details on the tailgate opening

the tailgate closes and locks. All doors must

dimensions in the "Vehicle data" section

be shut and the key must be located in the

( Y page 394).

vicinity of the tailgate.

i Notes on the automatic reversing feature for

i There must not be a key in the ignition lock

the tailgate ( Y page 92).

in order to open and close the tailgate.

If the tailgate touches an object while closing,

Opening and closing

the closing procedure is interrupted and the

tailgate reopens.

If a KEYLESS-GO or KEYLESS-GO starting

function key is detected in the luggage com-

partment, the tailgate will not lock.

Opening and closing automatically

from the inside

Important safety notes

G WARNING

Parts of the body could become trapped dur-

ing automatic closing of the tailgate. In addi-

tion, people may be standing in the closing

area or may enter the closing area, e.g. chil-

Side windows

X To open: pull remote operating switch : for

Tailgate emergency release

the tailgate until the tailgate opens.

General notes

X To close: turn the key to position 1 or 2 in

the ignition lock.

! The tailgate swings upwards and to the rear

X Press remote operating switch for tailgate :

when opened. Therefore, make sure that

until the tailgate is completely closed.

there is sufficient clearance above and behind

You can open and close the tailgate from the

the tailgate.

driver's seat when the vehicle is stationary and

The opening dimensions of the tailgate can be

unlocked.

found in the "Vehicle data" section

( Y page 394).

If the tailgate can no longer be unlocked:

Limiting the opening angle of the tail-

Opening and closing

R using the key, or

gate

R using the remote operating switch in the door

General notes

control panel:

use the emergency release.

! Make sure there is sufficient clearance to

open the tailgate fully when setting the open-

To open

ing angle. The tailgate could otherwise be

damaged. Ideally, set the opening angle out-

side.

Priming

You can limit the opening angle of the tailgate.

This is possible in the top half of its opening

range, up to approximately 10 cm before the

stop.

X To open the tailgate: pull the handle on the

tailgate.

X To stop the opening procedure at the

desired position: press the closing button in

X Take emergency key element ; out of the

the tailgate or pull the handle on the outside

key ( Y page 85).

of the tailgate again.

X Insert emergency key element ; or a suita-

X To store the position: press and hold the

ble tool, e.g. a thin screwdriver, into open-

closing button in the tailgate until two short

ing : of the trim and press in.

tones sound.

The tailgate is released.

The opening angle limiter is activated. The

X Open the tailgate.

tailgate then stops in the stored position

X Insert emergency key element ; into the key

when opened.

( Y page 86).

Switching off

Side windows

X Press and hold the closing button in the tail-

gate until you hear a short tone.

Important safety notes

G WARNING

While opening the side windows, body parts

could become trapped between the side win-

dow and the door frame as the side window

moves. There is a risk of injury.

Side windows

Make sure that nobody touches the side win-

When closing make sure that no parts of the

dow during the opening procedure. If some-

body are in the closing area. If someone

body becomes trapped, release the switch or

becomes trapped, press the switch to open

pull the switch to close the side window again.

the side window again.

G WARNING

Opening and closing the side win-

While closing the side windows, body parts in

dows

the closing area could become trapped. There

is a risk of injury.

The switches for all side windows are located on

When closing make sure that no parts of the

the driver's door. There is also a switch on each

Opening and closing

door for the corresponding side window.

body are in the closing area. If somebody

becomes trapped, release the switch or press

The switches on the driver's door take prece-

dence.

the switch to open the side window again.

G WARNING

If children operate the side windows they

could become trapped, particularly if they are

left unsupervised. There is a risk of injury.

Activate the override feature for the rear side

windows. When leaving the vehicle, always

take the key with you and lock the vehicle.

Never leave children unattended in the vehi-

cle.

: Front left

; Front right

Side window reversing feature

= Rear right

? Rear left

The side windows are equipped with an auto-

matic reversing feature. If a solid object blocks

X Turn the key to position 1 or 2 in the igni-

or restricts a side window during the closing

tion lock.

process, the side window opens again automat-

X To open manually: press and hold the cor-

ically. The automatic reversing feature is, how-

responding switch.

ever, only an aid and is no substitute for your

X To open fully: press the button beyond the

attention when closing a side window.

point of resistance and release it.

G WARNING

Automatic operation is started.

X To close manually: pull the corresponding

The reversing function does not react:

button and hold it.

R to soft, light and thin objects, e.g. small fin-

X To close fully: pull the button beyond the

gers

point of resistance and release it.

R over the last 4 mm of the closing movement

Automatic operation is started.

X To interrupt automatic operation: press/

R during resetting

pull the corresponding switch again.

R when closing the side window again man-

If you push/pull the switch beyond the point of

ually immediately after automatic reversing

resistance and release, automatic operation is

This means that the reversing function cannot

started in the corresponding direction. You can

prevent someone being trapped in these sit-

stop automatic operation by pressing/pulling

uations. There is a risk of injury.

again.

Side windows

You can continue to operate the side windows

Convenience closing feature

after switching off the engine or removing the

key. This function remains active for five

Important safety notes

minutes or until the driver's or front-passenger

G WARNING

door is opened.

The side windows cannot be operated from the

When the convenience closing feature is oper-

rear when the override feature for the side win-

ating, parts of the body could become trapped

dows is activated ( Y page 69).

in the closing area of the side window and the

sliding sunroof. There is a risk of injury.

Convenience opening feature

Observe the complete closing procedure

when the convenience closing feature is oper-

Opening and closing

General notes

ating. When closing make sure that no parts of

the body are in the closing area.

Vehicles with KEYLESS-GO or KEYLESS-GO

start function: you can ventilate the vehicle

When you lock the vehicle, you can simultane-

before you start driving.

ously:

To do this, the key is used to carry out the fol-

R close the side windows

lowing functions simultaneously:

R close the sliding sunroof or the panorama

R unlock the vehicle

sliding sunroof

R open the side windows

On vehicles with a panorama sliding sunroof,

R open the sliding sunroof or the panorama slid-

you can then close the roller sunblinds.

ing sunroof and the roller sunblinds

Proceed as follows if someone is trapped:

R switch on the seat ventilation for the driver's

R Release the & button to interrupt the clos-

seat

ing procedure.

The convenience opening feature can only be

R Press and hold the % button to open.

operated using the key. The key must be close to

the vehicle. For vehicles without KEYLESS-GO,

Vehicles with KEYLESS-GO:

the key must be near the driver's door handle.

R Release the sensor surfaces on the exterior

The "Convenience opening" feature is also avail-

door handle to interrupt the closing proce-

able when the vehicle is unlocked.

dure.

R To open, pull the same door handle immedi-

Convenience opening feature

ately and hold it firmly. The side windows and

the sliding sunroof open for as long as the

X Vehicles without KEYLESS-GO: point the tip

door handle is held and the door is not

of the key at the door handle on the driver's

opened.

door.

Notes on the automatic reversing feature for:

X Press and hold the % button until the side

R the side windows ( Y page 96)

windows and the sliding sunroof or panorama

R the sliding sunroof ( Y page 100)

sliding sunroof are in the desired position.

If the roller sunblinds of the panorama sliding

R the panorama sliding sunroof ( Y page 100)

sunroof are closed, the roller sunblinds are

opened first.

Using the key

X Press and hold the % button again until the

panorama sliding sunroof is in the desired

The key must be close to the vehicle. For vehi-

position.

cles without KEYLESS-GO, the key must be near

the driver's door handle.

X To interrupt convenience opening: release

the % button.

Side windows

X Vehicles without KEYLESS-GO: point the tip

X Make sure that all the side windows and the

of the key at the door handle on the driver's

sliding sunroof or panorama sliding sunroof

door.

are closed.

X Vehicles with a panorama sliding sunroof:

X Press and hold the & button until the side

windows and the sliding sunroof or the pano-

touch recessed sensor surface : on the door

rama sliding sunroof are fully closed.

handle again until the roller sunblinds of the

panorama sliding sunroof close.

X Make sure that all the side windows and the

X To interrupt convenience closing: release

sliding sunroof or panorama sliding sunroof

are closed.

recessed sensor surface : on the door han-

dle.

On vehicles with a panorama sliding sunroof:

X Press and hold the & button again until the

Opening and closing

roller sunblinds of the panorama sliding sun-

Resetting the side windows

roof close.

If a side window can no longer be closed fully,

X To interrupt convenience closing: release

you must reset it.

the & button.

X Close all doors.

X Turn the key to position 1 or 2 in the igni-

Using KEYLESS-GO

tion lock.

X Pull the corresponding switch on the door

control panel until the side window is com-

pletely closed ( Y page 96).

X Hold the switch for an additional second.

If the side window opens again slightly:

X Immediately pull the corresponding switch on

the door control panel until the side window is

completely closed ( Y page 96).

X Hold the switch for an additional second.

X If the corresponding side window remains

closed after the button has been released, the

X Touch recessed sensor surface : on the

side window has been reset correctly. If this is

door handle until the side windows and the

not the case, repeat the steps above.

sliding sunroof or the panorama sliding sun-

roof are fully closed.

i Make sure you only touch recessed sensor

surface :.

Problems with the side windows

G WARNING

If you close a side window again immediately after it has been blocked or reset, the side window

closes with increased or maximum force. The reversing function is then not active. Parts of the

body could be trapped in the closing area in the process. This poses an increased risk of injury or

even fatal injury.

Make sure that no parts of the body are in the closing area. To stop the closing process, release

the switch or push the switch again to reopen the side window.

$Sliding sunroof99ProblemPossible causes/consequences and M SolutionsA side window cannot beX Remove the because it isX Close the side by objects, in the windowguide.A side window cannot be If a side window is obstructed during closing and reopens againclosed and you cannotslightly:see the cause.X Immediately after the window is obstructed, pull the correspondingswitch again until the side window has and closingThe side window is closed with increased a side window is obstructed again during closing and reopens againslightly:X Immediately after the window is obstructed, pull the correspondingswitch again until the side window has side window is closed without the automatic reversing side windows cannot The key battery is weak or opened or closed with X Check the key battery ( Y page 86) and replace if necessaryconvenience opening.( Y page 86).If a side window still will not open or close due to a malfunction, consult a qualified specialistworkshop.G WARNINGSliding sunroofIf children operate the sliding sunroof theyImportant safety notescould become trapped, particularly if they areYour vehicle may be fitted with a sliding sunroofleft unsupervised. There is a risk of a panorama sliding sunroof. In the followingWhen leaving the vehicle, always take the keysection, the term "sliding sunroof" refers to bothwith you and lock the vehicle. Never leavetypes of sliding unattended in the vehicle.G WARNING! Only open the panorama sliding sunroof if itWhile opening and closing the sliding sunroof,is free of snow and ice. Otherwise, malfunc-body parts in close proximity could becometions may . There is a risk of not allow anything to protrude from theMake sure that no body parts are in closesliding sunroof. Otherwise, the seals could beproximity during the opening and closing noises can occur in addit$

Sliding sunroof

Problem

Possible causes/consequences and M Solutions

A side window cannot be

X Remove the objects.

closed because it is

X Close the side window.

blocked by objects, e.g.

leaves in the window

guide.

A side window cannot be If a side window is obstructed during closing and reopens again

closed and you cannot

slightly:

see the cause.

X Immediately after the window is obstructed, pull the corresponding

switch again until the side window has closed.

Opening and closing

The side window is closed with increased force.

If a side window is obstructed again during closing and reopens again

slightly:

X Immediately after the window is obstructed, pull the corresponding

switch again until the side window has closed.

The side window is closed without the automatic reversing feature.

The side windows cannot The key battery is weak or discharged.

be opened or closed with X Check the key battery ( Y page 86) and replace if necessary

convenience opening.

( Y page 86).

If a side window still will not open or close due to a malfunction, consult a qualified specialist

workshop.

G WARNING

Sliding sunroof

If children operate the sliding sunroof they

Important safety notes

could become trapped, particularly if they are

Your vehicle may be fitted with a sliding sunroof

left unsupervised. There is a risk of injury.

or a panorama sliding sunroof. In the following

When leaving the vehicle, always take the key

section, the term "sliding sunroof" refers to both

with you and lock the vehicle. Never leave

types of sliding sunroof.

children unattended in the vehicle.

G WARNING

! Only open the panorama sliding sunroof if it

While opening and closing the sliding sunroof,

is free of snow and ice. Otherwise, malfunc-

body parts in close proximity could become

tions may occur.

trapped. There is a risk of injury.

Do not allow anything to protrude from the

Make sure that no body parts are in close

sliding sunroof. Otherwise, the seals could be

proximity during the opening and closing pro-

damaged.

cedures.

Resonance noises can occur in addition to the

If somebody becomes trapped:

usual airflow noises when the sliding sunroof is

open. They are caused by minor pressure fluc-

R release the switch immediately, or

tuations in the vehicle interior. Change the posi-

R during automatic operation, press the

tion of the sliding sunroof or open a side window

switch briefly in any direction

slightly. This will lessen or eliminate the noise.

The opening or closing procedure will be stop-

ped.

Sliding sunroof

100

Sliding-sunroof reversing feature

Operating the sliding sunroof

Your vehicle may be fitted with a sliding sunroof

Opening and closing

or a panorama sliding sunroof. In the following

section, the term "sliding sunroof" refers to both

types of sliding sunroof.

The sliding sunroof is equipped with an auto-

matic reversing feature. If an object blocks or

restricts the sliding sunroof during the closing

process, the sliding sunroof opens again auto-

matically. The automatic reversing feature is,

however, only an aid and is no substitute for your

attention when closing the sliding roof.

Opening and closing

G WARNING

The reversing feature does not react:

: To raise

R to soft, light and thin objects, e.g. small fin-

; To open

gers

= To close/lower

R over the last 4 mm of the closing movement

X Turn the key to position 1 or 2 in the igni-

R during resetting

tion lock.

R when closing the sliding sunroof again man-

X Press or pull the 2 switch in the corre-

ually immediately after automatic reversing

sponding direction.

This means that the reversing feature cannot

If you press the 2 switch beyond the point of

resistance, an automatic opening/closing proc-

prevent someone being trapped in these sit-

ess is started in the corresponding direction.

uations. There is a risk of injury.

You can stop automatic operation by pressing/

When closing make sure that no body parts

pulling again.

are in the closing area.

The sun protection cover automatically opens

If someone is trapped:

along with the sliding sunroof. You can open or

close the sun protection cover manually when

R release the switch immediately or

the sliding sunroof is raised or closed.

R press the switch in any direction during the

You can continue to operate the sliding sunroof

automatic closing process

after switching off the engine or removing the

key. This function remains active for five

The closing process is stopped.

minutes or until the driver's or front-passenger

door is opened.

Rain-closing feature

When the key is in position u in the ignition

lock or is removed, the sliding sunroof closes

automatically:

R if it starts to rain

R at extreme outside temperatures

R after six hours

R if there is a malfunction in the power supply

The rear of the sliding sunroof is then raised in

order to ventilate the vehicle interior.

If the sliding sunroof is obstructed when being

closed by the rain-closing feature, it opens again

Sliding sunroof

101

slightly. The rain-closing feature is then deacti-

X Turn the key to position 1 or 2 in the igni-

vated.

tion lock.

The sliding sunroof does not close if:

X Press or pull the 2 switch in the corre-

sponding direction.

R it is raised at the rear

If you press/pull the 2 switch beyond the

R it is blocked

point of resistance, automatic operation is star-

R no rain is falling on the area of the windscreen

ted in the corresponding direction. You can stop

being monitored by the rain sensor, e.g.

automatic operation by pressing/pulling again.

because the vehicle is under a bridge or in a

Automatic operation for raising is only available

carport

only when the panorama sliding sunroof is

closed.

Resetting

Opening and closing

Rain-closing feature

! If the sliding sunroof still cannot be opened

or closed fully after resetting, contact a quali-

When the key is in position u in the ignition

fied specialist workshop.

lock or is removed, the sliding sunroof closes

Reset the sliding sunroof if it does not operate

automatically:

smoothly.

R if it starts to rain

X Turn the key to position 1 or 2 in the igni-

R at extreme outside temperatures

tion lock.

R after six hours

X Raise the sliding sunroof fully at the rear

R if there is a malfunction in the power supply

( Y page 100).

The panorama sliding sunroof remains raised at

X Keep the 2 switch pressed for another

the rear in order to allow ventilation of the vehi-

second.

cle interior.

X Make sure that the sliding sunroof can be fully

If the panorama sliding sunroof is obstructed

opened and closed again ( Y page 100).

when being closed by the rain-closing feature, it

X If this is not the case, repeat the steps above.

opens again slightly. The rain-closing feature is

then deactivated.

The panorama sliding sunroof does not close if:

Operating the panorama sliding sun-

R it is raised at the rear

roof

R it is blocked

Opening and closing

R no rain is falling on the area of the windscreen

being monitored by the rain sensor, e.g.

because the vehicle is under a bridge or in a

carport

Operating the panorama sliding sun-

roof roller sunblinds

Important safety notes

G WARNING

Parts of the body could become trapped

between the roller sunblind and frame or slid-

: To raise

ing sunroof during automatic opening or clos-

; To open

ing. There is a risk of injury.

= To close/lower

When opening or closing, make sure that no

The panorama sliding sunroof can only be

opened when the roller sunblind is open.

body parts are in the sweep of the roller sun-

blind.

Sliding sunroof

102

Opening and closing roller sunblinds

If someone is trapped:

R release the switch immediately or

R press the switch in any direction during the

automatic opening/closing process

The opening/closing process is stopped.

The roller sunblinds shield the vehicle interior

from sunlight. The roller sunblinds can only be

opened and closed together when the pano-

rama sliding sunroof is closed.

Opening and closing

Roller sunblind reversing function

: To open

The roller sunblinds are equipped with an auto-

; To open

matic reversing function. If a solid object blocks

= To close

or restricts the roller sunblind during the closing

process, the roller sunblind opens again auto-

X Turn the key to position 1 or 2 in the igni-

matically. However, the automatic reversing

tion lock.

function is only an aid, not a substitute for your

X Press or pull the 2 switch in the corre-

attention when closing the roller sunblind.

sponding direction.

G WARNING

If you press/pull the 2 switch beyond the

point of resistance, automatic operation is star-

The reversing function does not react in par-

ted in the corresponding direction. You can stop

ticular to soft, light and thin objects, e.g. small

automatic operation by pressing/pulling again.

fingers. This means that the reversing feature

cannot prevent someone being trapped in

Resetting the panorama sliding sunroof

these situations. There is a risk of injury.

and the roller sunblinds

When closing the roller sunblind, make sure

! If the panorama sliding sunroof and the

that no body parts are in the sweep.

roller sunblinds cannot be fully opened or

If someone is trapped:

closed after resetting, contact a qualified spe-

cialist workshop.

R release the switch immediately or

Reset the panorama sliding sunroof and the

R press the switch in any direction during the

roller sunblinds if the panorama sliding sunroof

automatic closing process

or the roller sunblinds do not move smoothly.

The closing process is stopped.

X Turn the key to position 1 or 2 in the igni-

tion lock.

X Pull the 2 switch repeatedly to the point of

resistance in the direction of arrow = until

the panorama sliding sunroof is fully closed.

X Keep the 2 switch pulled for an additional

second.

X Pull the 2 switch repeatedly to the point of

resistance in the direction of arrow = until

the roller sunblinds are fully closed.

X Keep the 2 switch pulled for an additional

second.

Sliding sunroof

103

X Make sure that the panorama sliding sunroof

and the roller sunblinds can be fully opened

again.

X If this is not the case, repeat the steps above.

Problems with the sliding sunroof

Your vehicle may be fitted with a sliding sunroof or a panorama sliding sunroof. In the following

section, the term "sliding sunroof" refers to both types of sliding sunroof.

G WARNING

Opening and closing

If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding

sunroof closes with increased or maximum force. The reversing feature is then not active. Parts

of the body could be trapped in the closing area in the process. This poses an increased risk of

injury or even fatal injury.

Make sure that no parts of the body are in the closing area.

If someone is trapped:

R release the switch immediately or

R press the switch in any direction during the automatic closing process

The closing process is stopped.

Problem

Possible causes/consequences and M Solutions

The sliding sunroof can-

If the sliding sunroof is obstructed during closing and reopens again

not be closed and you

slightly:

cannot see the cause.

X Immediately after the sliding sunroof blocks, pull the 2 switch in

the overhead control panel down to the point of resistance and hold

it until the sliding sunroof is closed.

The sliding sunroof is closed with increased force.

If the sliding sunroof is obstructed again during closing and reopens

again slightly:

X Immediately after the sliding sunroof blocks, pull the 2 switch in

the overhead control panel down to the point of resistance and hold

it until the sliding sunroof is closed.

The sliding sunroof is closed without the automatic reversing fea-

ture.

Opening and closing for Your Mercedes GLE SUV First Generation (2016-2019)

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