2016-2019 Mercedes GLE SUV Opening and closing -> Key User Manual
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Opening and closing -> Key for Your Mercedes GLE SUV First Generation (2016-2019)

Key83KeyDo not attach any heavy or large objects to thekey. Remove any bulky keyrings before insert-Important safety notesing the key into the ignition Kingdom only:! Keep the key away from strong magneticG WARNINGfields. Otherwise, the remote control functioncould be the double locks are activated, theStrong magnetic fields can occur in the vicin-doors can no longer be opened from theity of powerful electrical . People in the vehicle can no longer getout, e.g. in hazardous situations. There is aDo not keep the key:risk of injury.R with electronic devices, e.g. a mobile phoneOpening and closingor another keyTherefore, do not leave any people unsuper-vised in the vehicle, particularly children, eld-R with metallic objects, e.g. coins or metal filmerly people or people in need of special assis-R inside metallic objects, e.g. a metal casetance. Do not activate the double lock whenThis can affect the key's are in the not keep the KEYLESS-GO or KEYLESS-GOStart function key in the temperature-controlledAll countries:cup holder. Otherwise, the KEYLESS-GO or KEY-LESS-GO Start function key will not be detected.G WARNINGVehicles with KEYLESS-GO start function: doIf children are left unsupervised in the vehicle,not keep the key in the luggage can:Otherwise, the key may not be detected, starting the engine using the Start/StopR open doors and endanger other persons usersOnly for the United Kingdom: if the vehicleR climb out and be injured by the traffichas been locked with the key from the outside,the double lock function is activated as stand-R operate vehicle equipment and, for exam-ard. It is then not possible to open the doorsple, trap inside the could also set the vehicle in motion,for example by:Key functionsR releasing the parking brakeR shifting the automatic transmission out ofpark position PR starting the i
Key
83
Key
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
Important safety notes
ing the key into the ignition lock.
United Kingdom only:
! Keep the key away from strong magnetic
G WARNING
fields. Otherwise, the remote control function
could be affected.
When the double locks are activated, the
Strong magnetic fields can occur in the vicin-
doors can no longer be opened from the
ity of powerful electrical installations.
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
Do not keep the key:
risk of injury.
R with electronic devices, e.g. a mobile phone
Opening and closing
or another key
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
R with metallic objects, e.g. coins or metal film
erly people or people in need of special assis-
R inside metallic objects, e.g. a metal case
tance. Do not activate the double lock when
This can affect the key's functionality.
people are in the vehicle.
Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
All countries:
cup holder. Otherwise, the KEYLESS-GO or KEY-
LESS-GO Start function key will not be detected.
G WARNING
Vehicles with KEYLESS-GO start function: do
If children are left unsupervised in the vehicle,
not keep the key in the luggage compartment.
they can:
Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
R open doors and endanger other persons or
button.
road users
Only for the United Kingdom: if the vehicle
R climb out and be injured by the traffic
has been locked with the key from the outside,
the double lock function is activated as stand-
R operate vehicle equipment and, for exam-
ard. It is then not possible to open the doors
ple, trap themselves.
from inside the vehicle.
Children could also set the vehicle in motion,
for example by:
Key functions
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
G WARNING
If you attach heavy or large objects to the key,
: & Locks the vehicle
the key could be unintentionally turned in the
; F Opens/closes the tailgate
ignition lock. This could cause the engine to
= % Unlocks the vehicle
be switched off. There is a risk of an accident.
X To unlock centrally: press the % button.
Z
Key84If you do not open the vehicle within approx-for instance, and lock it using the & buttonimately 40 seconds of unlocking:on the driver's door and the door at which the han-R the vehicle locks againdle is used must both be closed. The key must beR protection against theft is reactivatedoutside the vehicle. When locking or unlockingX To lock centrally: press the & KEYLESS-GO, the distance between the keyand the corresponding door handle must not beThe key centrally locks and unlocks the follow-greater than 1 components:KEYLESS-GO checks whether a valid key is inR the doorsthe vehicle by periodically establishing a radioR the tailgateconnection between the vehicle and the key.R the fuel filler flapThis happens:Opening and closingDuring unlocking, the indicators flash once. Dur-R during engine starting locking, they flash three times.R during drivingYou can also set an audible signal to confirmR when the external door handles are touchedthat the vehicle has been locked. The audibleR during convenience closingsignal can be activated or deactivated using theon-board computer ( Y page 253).Only when all the components have been lockedis the visual or audible locking activated in the multimedia system, the loca-tor lighting also lights up in the dark (see theDigital Owner's Manual).X To open the tailgate automatically fromoutside the vehicle: press and hold the Fbutton until the tailgate with KEYLESS-GO:X To close the tailgate automatically fromTo unlock the vehicle: touch the inner sur-Xoutside the vehicle: if the key is located inface of the door immediate vicinity of the vehicle, pressX To lock the vehicle: touch sensor surface :the F button on the ;.When the tailgate closes, you can thenMake sure that you do not touch the innerrelease the of the door handle.X Convenience closing feature: touchrecessed sensor surface ; for an information o
Key
84
If you do not open the vehicle within approx-
for instance, and lock it using the & button
imately 40 seconds of unlocking:
on the key.
The driver's door and the door at which the han-
R the vehicle locks again
dle is used must both be closed. The key must be
R protection against theft is reactivated
outside the vehicle. When locking or unlocking
X To lock centrally: press the & button.
with KEYLESS-GO, the distance between the key
and the corresponding door handle must not be
The key centrally locks and unlocks the follow-
greater than 1 m.
ing components:
KEYLESS-GO checks whether a valid key is in
R the doors
the vehicle by periodically establishing a radio
R the tailgate
connection between the vehicle and the key.
R the fuel filler flap
This happens:
Opening and closing
During unlocking, the indicators flash once. Dur-
R during engine start
ing locking, they flash three times.
R during driving
You can also set an audible signal to confirm
R when the external door handles are touched
that the vehicle has been locked. The audible
R during convenience closing
signal can be activated or deactivated using the
on-board computer ( Y page 253).
Only when all the components have been locked
is the visual or audible locking confirmation
issued.
If activated in the multimedia system, the loca-
tor lighting also lights up in the dark (see the
Digital Owner's Manual).
X To open the tailgate automatically from
outside the vehicle: press and hold the F
button until the tailgate opens.
Vehicles with KEYLESS-GO:
X To close the tailgate automatically from
To unlock the vehicle: touch the inner sur-
X
outside the vehicle: if the key is located in
face of the door handle.
the immediate vicinity of the vehicle, press
X To lock the vehicle: touch sensor surface :
the F button on the key.
or ;.
When the tailgate closes, you can then
Make sure that you do not touch the inner
release the button.
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ; for an extended
KEYLESS-GO
period.
Further information on the convenience closing
General notes
feature ( Y page 97).
Bear in mind that the engine can be started by
If you pull on the handle of the tailgate, only the
any of the vehicle occupants if there is a KEY-
luggage compartment of the vehicle is
LESS-GO key in the vehicle ( Y page 146).
unlocked.
Locking and unlocking centrally
Deactivating and activating
You can start, lock or unlock the vehicle using
If you do not intend to use a key for an extended
KEYLESS-GO. To do this, you need to carry the
period of time, you can deactivate the KEYLESS-
key with you. You can combine the KEYLESS-GO
GO function of the key. The key will then use very
functions with the functions of a conventional
little power, thereby conserving battery power.
key. Unlock the vehicle by using KEYLESS-GO,
For the purposes of activation or deactivation,
the vehicle does not have to be nearby.
Key85X To deactivate: press the & button on theThe KEYLESS-GO function is changed as fol-key twice in rapid :The battery check lamp of the key flashesX To unlock the driver's door: touch the innertwice briefly and lights up once, then KEY-surface of the door handle on the driver'sLESS-GO is deactivated ( Y page 86).door.X To activate: press any button on the key.X To unlock centrally: touch the inner surfaceorof the door handle on the front-passengerX Insert the key into the ignition or the rear -GO and all its associated featuresX To lock centrally: touch the outer sensorare available on one of the door handles( Y page 84).Opening and closingX To restore the factory settings: press andKEYLESS-GO start functionhold down the % and & buttons simul-taneously for approximately six seconds untilGeneral notesthe battery check lamp flashes twice( Y page 86).Bear in mind that the engine can be started byany of the vehicle occupants if there is a key inthe vehicle ( Y page 146).Emergency key elementGeneral notesChanging the settings of the lockingsystemIf the vehicle can no longer be locked orunlocked with the key or with KEYLESS-GO, useYou can change the settings of the locking sys-the emergency key . This means that only the driver's door andIf you use the emergency key element to unlockthe fuel filler flap are unlocked when the vehicleand open the driver's door, the anti-theft alarmis unlocked. This is useful if you frequently travelsystem will be triggered. Switch off the alarmalone.( Y page 80).X To change the setting: press and hold downIf you unlock the vehicle using the emergencythe % and & buttons simultaneouslykey element, the fuel filler flap will not befor about six seconds until the battery indica-unlocked lamp flashes twice ( Y page 86).If the setting of the locking system is changedX To unlock the fuel filler flap: insert the keywithin the signal range of the vehicle, pressinginto
Key
85
X To deactivate: press the & button on the
The KEYLESS-GO function is changed as fol-
key twice in rapid succession.
lows:
The battery check lamp of the key flashes
X To unlock the driver's door: touch the inner
twice briefly and lights up once, then KEY-
surface of the door handle on the driver's
LESS-GO is deactivated ( Y page 86).
door.
X To activate: press any button on the key.
X To unlock centrally: touch the inner surface
or
of the door handle on the front-passenger
X Insert the key into the ignition lock.
door or the rear door.
KEYLESS-GO and all its associated features
X To lock centrally: touch the outer sensor
are available again.
surface on one of the door handles
( Y page 84).
Opening and closing
X To restore the factory settings: press and
KEYLESS-GO start function
hold down the % and & buttons simul-
taneously for approximately six seconds until
General notes
the battery check lamp flashes twice
( Y page 86).
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle ( Y page 146).
Emergency key element
General notes
Changing the settings of the locking
system
If the vehicle can no longer be locked or
unlocked with the key or with KEYLESS-GO, use
You can change the settings of the locking sys-
the emergency key element.
tem. This means that only the driver's door and
If you use the emergency key element to unlock
the fuel filler flap are unlocked when the vehicle
and open the driver's door, the anti-theft alarm
is unlocked. This is useful if you frequently travel
system will be triggered. Switch off the alarm
alone.
( Y page 80).
X To change the setting: press and hold down
If you unlock the vehicle using the emergency
the % and & buttons simultaneously
key element, the fuel filler flap will not be
for about six seconds until the battery indica-
unlocked automatically.
tor lamp flashes twice ( Y page 86).
If the setting of the locking system is changed
X To unlock the fuel filler flap: insert the key
within the signal range of the vehicle, pressing
into the ignition lock.
the & or % button:
R locks or
Removing the emergency key element
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the % button once.
X To unlock centrally: press the % button
twice.
X To lock centrally: press the & button.
Z
Key86Checking the batteryX Push release catch : in the direction of thearrow and, at the same time, remove emer-gency key element ; from the information about:R Unlocking the driver's door ( Y page 91)R Unlocking the luggage compartment( Y page 95)R Locking the vehicle ( Y page 91)Inserting the emergency key elementOpening and closingX Push emergency key element ; completelyinto the key until it engages and releasecatch : is back in its basic position.X Press the & or % battery is OK if battery check lamp :lights up battery is discharged if battery checkKey batterylamp : does not light up safety notesX Replace the battery ( Y page 86).If the key battery is checked within the signalG WARNINGreception range of the vehicle, pressing the& or % button:Batteries contain toxic and corrosive substan-ces. If batteries are swallowed, it can result inR locks orsevere health problems. There is a risk of fatalR unlocks the vehicleinjury.i You can obtain a battery from any qualifiedKeep batteries out of the reach of children. Ifspecialist workshop.a battery is swallowed, seek medical the batteryH Environmental noteYou require a CR 2025 3 V cell battery.X Take the emergency key element out of theBatteries contain ( Y page 85).It is illegal to dispose of themwith the household must be collected sep-arately and disposed of in anenvironmentally responsiblerecycling of batteries in anenvironmentally responsiblemanner. Take dischargedbatteries to a qualified spe-cialist workshop or to a col-lection point for used batter-X Press emergency key element ; into in the key in the direction of the arrowuntil battery compartment cover : -Benz recommends that you have theWhen doing so, do not hold battery compart-batteries replaced at a qualified specialist work-ment cover : .X Remove battery compartment cover :.
Key
86
Checking the battery
X Push release catch : in the direction of the
arrow and, at the same time, remove emer-
gency key element ; from the key.
Further information about:
R Unlocking the driver's door ( Y page 91)
R Unlocking the luggage compartment
( Y page 95)
R Locking the vehicle ( Y page 91)
Inserting the emergency key element
Opening and closing
X Push emergency key element ; completely
into the key until it engages and release
catch : is back in its basic position.
X Press the & or % button.
The battery is OK if battery check lamp :
lights up briefly.
The battery is discharged if battery check
Key battery
lamp : does not light up briefly.
Important safety notes
X Replace the battery ( Y page 86).
If the key battery is checked within the signal
G WARNING
reception range of the vehicle, pressing the
& or % button:
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
R locks or
severe health problems. There is a risk of fatal
R unlocks the vehicle
injury.
i You can obtain a battery from any qualified
Keep batteries out of the reach of children. If
specialist workshop.
a battery is swallowed, seek medical attention
immediately.
Replacing the battery
H Environmental note
You require a CR 2025 3 V cell battery.
X Take the emergency key element out of the
Batteries contain pollutants.
key ( Y page 85).
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
X Press emergency key element ; into the
ies.
opening in the key in the direction of the arrow
until battery compartment cover : opens.
Mercedes-Benz recommends that you have the
When doing so, do not hold battery compart-
batteries replaced at a qualified specialist work-
ment cover : shut.
shop.
X Remove battery compartment cover :.
Key87X Insert the front tabs of battery compartmentcover : into the housing and then press toclose it.X Insert emergency key element ; into the key( Y page 86).X Check the function of all key buttons on and closingX Repeatedly tap the key against your palm untilbattery = falls out.X Insert the new battery with the positive ter-minal facing upwards. Use a lint-free cloth todo so.X Make sure that the surface of the battery isfree of lint, grease and other with the keyProblemPossible causes/consequences and M SolutionsYou can no longer lock or The key battery is discharged or nearly the vehicle using X Check the key battery ( Y page 86) and replace it if necessarythe key.( Y page 86).If this does not work:X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using theemergency key is interference from a powerful source of radio waves.X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using theemergency key key is faulty.X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using theemergency key element.X Have the key checked at a qualified specialist can no longer lock or KEYLESS-GO has been the vehicle using X Reactivate KEYLESS-GO ( Y page 84). key battery is discharged or nearly discharged.X Check the key battery ( Y page 86) and replace it if necessary( Y page 86).If this does not work:X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using theemergency key element.Z
Key
87
X Insert the front tabs of battery compartment
cover : into the housing and then press to
close it.
X Insert emergency key element ; into the key
( Y page 86).
X Check the function of all key buttons on the
vehicle.
Opening and closing
X Repeatedly tap the key against your palm until
battery = falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth to
do so.
X Make sure that the surface of the battery is
free of lint, grease and other contamination.
Problems with the key
Problem
Possible causes/consequences and M Solutions
You can no longer lock or The key battery is discharged or nearly discharged.
unlock the vehicle using X Check the key battery ( Y page 86) and replace it if necessary
the key.
( Y page 86).
If this does not work:
X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the
emergency key element.
There is interference from a powerful source of radio waves.
X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the
emergency key element.
The key is faulty.
X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop.
You can no longer lock or KEYLESS-GO has been deactivated.
unlock the vehicle using X Reactivate KEYLESS-GO ( Y page 84).
KEYLESS-GO.
The key battery is discharged or nearly discharged.
X Check the key battery ( Y page 86) and replace it if necessary
( Y page 86).
If this does not work:
X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the
emergency key element.
Z
Key88ProblemPossible causes/consequences and M SolutionsThere is interference from a powerful source of radio waves.X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using theemergency key is a fault with KEYLESS-GO.X Lock/unlock the vehicle using the remote control function of thekey.X Have the vehicle and key checked at a qualified specialist and closingIf the vehicle cannot be locked/unlocked even using the remote con-trol function:X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using theemergency key element.X Have the vehicle and key checked at a qualified specialist engine cannot beThe on-board voltage is too using the key.X Switch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine this does not work:X Check the starter battery and charge it if necessary ( Y page 358).orX Jump-start the vehicle ( Y page 359).orX Consult a qualified specialist engine cannot beThe vehicle is using the Start/ X Unlock the vehicle and try to start the vehicle button. The key is inthe key battery is discharged or nearly discharged.X Check the key battery ( Y page 86) and replace it if necessary( Y page 86).If this does not work:X Start your vehicle with the key in the ignition is interference from a powerful source of radio waves.X Start your vehicle with the key in the ignition have lost a key.X Have the key deactivated at a qualified specialist workshop.X Report the loss immediately to the vehicle insurers.X If necessary, have the locks changed as have lost the emer-X Report the loss immediately to the vehicle key element.X If necessary, have the locks changed as well.
Key
88
Problem
Possible causes/consequences and M Solutions
There is interference from a powerful source of radio waves.
X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the
emergency key element.
There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
Opening and closing
If the vehicle cannot be locked/unlocked even using the remote con-
trol function:
X Unlock ( Y page 91) or lock ( Y page 91) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop.
The engine cannot be
The on-board voltage is too low.
started using the key.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary ( Y page 358).
or
X Jump-start the vehicle ( Y page 359).
or
X Consult a qualified specialist workshop.
The engine cannot be
The vehicle is locked.
started using the Start/ X Unlock the vehicle and try to start the vehicle again.
Stop button. The key is in
the vehicle.
The key battery is discharged or nearly discharged.
X Check the key battery ( Y page 86) and replace it if necessary
( Y page 86).
If this does not work:
X Start your vehicle with the key in the ignition lock.
There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock.
You have lost a key.
X Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well.
You have lost the emer-
X Report the loss immediately to the vehicle insurers.
gency key element.
X If necessary, have the locks changed as well.

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