2020-2026 Mercedes GLE SUV General notes -> Data storage User Manual
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General notes -> Data storage for Your Mercedes GLE SUV Fourth Generation (2020-2026)

Implied warranty
*
NOTE Damage to the vehicle arising from
violation of these operating instructions.
Damage to the vehicle can arise from violation
of these operating instructions.
This damage is not covered either by the
Mercedes-Benz implied warranty or by the
New‑ or Used-Vehicle Warranty.
#
Follow the instructions in these operat-
ing instructions on proper operation of
your vehicle as well as on possible vehi-
cle damage.
QR code for rescue card
QR codes are attached in the fuel ller ap and on
the opposite side on the B-pillar. In the event of
an accident, rescue services can use the QR code
to quickly nd the appropriate rescue card for
your vehicle. The current rescue card contains the
most important information about your vehicle
(e.g. the routing of the electric lines) in compact
form.
Further information can be obtained at
www.
Data storage
Data processing in the vehicle
Electronic control units
Electronic control units are tted in your vehicle.
Control units process data they receive, generate
themselves or exchange with each other, forexam-
ple from vehicle sensors. Some control units are
required for the safe operation of your vehicle. For
example, some assist you when driving, suchas
driver assistance systems, while others enable
convenience or infotainment functions.
The following section provides general information
about data processing in the vehicle. Additional
information regarding which vehicle data is collec-
ted, saved and transmitted to third parties and for
what purpose can be found in the information
directly related to the relevant functional charac-
teristics in the respective Owner's Manual. This
information is available online and digitally,
depending on the vehicle's equipment.
Personal data
A unique vehicle identication number identies
every vehicle. Depending on the country, this
vehicle identication number can also be used to
determine the identity of the vehicle keeper,
the authorities. There are also other ways
of tracing data collected from the vehicle back to
the keeper or driver, suchas the license plate
number.
The data generated or processed by control units
may therefore be attributable to a person or, in
certain circumstance, become attributable to a
person. Depending on which vehicle data are
available, it may be possible to make inferences
about, forexample, your driving behaviour, loca-
tion, route or use patterns.
Legal requirements regarding the disclosure of
data
If legally required to do so, manufacturers are
generally obliged to provide the authorities with
data stored by the manufacturer upon request
and to the extent required. Forexample, this may
be the case during the investigation of a criminal
oence.
General notes
105
F167 0057 02
State authorities are themselves authorised to
read out data from the vehicle in individual cases
and within the applicable legal framework. In the
case of an accident, information that can help
with an investigation can be taken from the airbag
control unit, forexample.
Operational data in the vehicle
To operate the vehicle, control units process data.
This includes the following data, forexample:
R
Vehicle status information suchas the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revolutions or the fastened
seat belts display
R
Ambient conditions, suchas temperature, rain
sensor or distance sensor
Generally, this data is volatile and will not be
stored beyond the period of operation and will
only be processed within the vehicle itself. Con-
trol units, forexample, vehicle keys, oen contain
data memories. Their use permits the temporary
or permanent documentation of technical infor-
mation about the vehicle's operating state, com-
ponent loads, maintenance requirements and
technical events or faults.
Depending on the technical equipment, the fol-
lowing data are stored:
R
Operating status of system components,
suchas ll levels, tyre pressure or battery sta-
tus
R
Malfunctions or faults in important system
components, suchas lights or brakes
R
System reactions in special driving situations,
suchas an airbag deployment or the interven-
tion of stability control systems
R
Information on events leading to vehicle dam-
age
In certain cases, storing data that would have oth-
erwise been temporary may be required. This may
be the case if the vehicle has detected a malfunc-
tion, forexample.
If you make use of services, services,
maintenance work,– the stored operating data
can be read out and used together with the vehi-
cle identication number – if necessary. Service
network employees suchas workshops and manu-
facturers, and third parties suchas breakdown
services can read out the data. The same is true
in the event of warranty claims and quality assur-
ance measures.
In general, the readout is performed via the legally
prescribed port for the diagnostics connection in
the vehicle. The selected operating data docu-
ment the vehicle's or individual components'
technical conditions, help with fault diagnosis,
compliance with warranty obligations and quality
improvement. To that end, these data, particularly
information about component loads, technical
events, malfunctions and other faults, may be
transmitted to the manufacturer along with the
vehicle identication number. Furthermore, the
manufacturer is subject to product liability. For
this reason, the manufacturer also uses opera-
tional data from the vehicle, e.g. for recalls. This
data can also be used to review the customer's
warranty and guarantee claims.
Fault memories in the vehicle can be reset by a
service outlet or at your request as part of repair
or maintenance work.
106
General notes
F167 0057 02
Convenience and infotainment functions
You can store the vehicle's convenience and indi-
vidual settings and change or reset them at any
time.
Depending on the vehicle equipment, this
includes the following settings, forexample:
R
Seat and steering wheel positions
R
Suspension tuning and climate control set-
tings
R
Individual settings, suchas interior lighting
Depending on the selected equipment, you can
import data into vehicle infotainment functions
yourself.
Depending on the vehicle equipment, this
includes the following data, forexample:
R
Multimedia data, suchas music, lms or pho-
tos for playback in an integrated multimedia
system
R
Address book data for use in connection with
an integrated hands-free system or an integra-
ted navigation system
R
Entered navigation destinations
R
Data about the use of Internet services
This data for convenience and infotainment func-
tions may be saved locally in the vehicle or on a
device connected to the vehicle, suchas a smart-
phone, USB ash drive or MP3 player. If you have
entered this data yourself, you can delete it at any
time.
This data is transmitted only from the vehicle to
third parties at your request. This applies in par-
ticular when you use online services per your
selected settings.
Smartphone integration (e.g. Android Auto or
Apple CarPlay
®
)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile end
device to the vehicle. You can then control them
using the control elements integrated into the
vehicle. Images and audio from the smartphone
can be output via the multimedia system. Certain
information is simultaneously transferred to your
smartphone. Depending on the type of integra-
tion, thisincludes position data, day/night mode
and other general vehicle statuses. For more
information, please consult the vehicle Owner's
Manual/infotainment system.
This integration allows the use of selected smart-
phone apps, suchas navigation or music player
apps. There is no further interaction between the
smartphone and the vehicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is determined by the pro-
vider of the app being used. The settings you can
make, if any, depend on the specic app and your
smartphone's operating system.
Online services
Wireless network connection
If your vehicle has a wireless network connection,
it enables data to be exchanged between your
vehicle and additional systems. The wireless net-
work connection is made possible by the vehicle's
own transmitter and receiver or by a mobile end
device that you have brought into the vehicle,
forexample, a smartphone. Online functions can
be used via the wireless network connection. This
includes online services and applications/apps
General notes
107
F167 0057 02
provided to you by the manufacturer or by other
providers.
Manufacturer's services
Regarding the manufacturer's online services, the
individual functions are described by the manu-
facturer in a suitable place, forexample, in the
Owner's Manual or on the manufacturer's web-
site, where the relevant data protection informa-
tion is also given. Personal data may be used for
the provision of online services. Data are
exchanged via a secure connection, suchas the
manufacturer's designated IT systems. Any per-
sonal data which are collected, processed and
used, other than for the provision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, forexample, for a legally
prescribed emergency call system, a contractual
agreement or when consent has been given.
You can have services and functions, some of
which are subject to a fee, activated or deactiva-
ted. This excludes legally prescribed functions and
services, suchas an emergency call system.
Third party services
If you use online services from other providers
(third parties), these services are the responsibil-
ity of the provider in question and subject to that
provider's data protection conditions and terms of
use. As a general rule, the manufacturer has no
inuence on the content exchanged.
For this reason, when services are provided by
third parties, please ask the service provider in
question for information about the type, extent
and purpose of the collection and use of personal
data.
Data protection rights
Depending on your country or the equipment and
range of functions of your vehicle as well as the
services you use and the services on oer, you
are entitled to dierent data protection rights.
Further information on data protection and your
data protection rights can either be found on the
manufacturer's website or you will receive this
information as part of the various services and
service oers. There you will also nd the contact
information for the manufacturer and its data pro-
tection ocers.
At a workshop, forexample, with the support of a
specialist and possibly for a fee, you can have
data read out which is stored only locally in the
vehicle.
Copyright
Information on licences for free and open-source
soware used in your vehicle can be found on the
data carrier in your vehicle document wallet and
with updates on the following website:
.
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General notes
F167 0057 02

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