2020-2026 Mercedes GLE SUV Maintenance and care -> Telediagnostics User Manual
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Maintenance and care -> Telediagnostics for Your Mercedes GLE SUV Fourth Generation (2020-2026)

R
When the engine is oen le idling for long
periods
R
Operation in particularly dusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, have the
interior air lter, air lter, engine oil and oil lter,
for example, changed more frequently. Check the
tyres more frequently if the vehicle is operated
under increased stress. Further information can
be obtained at a qualied specialist workshop.
Battery disconnection periods
The ASSYST PLUS service interval display can cal-
culate the service due date only when the battery
is connected.
#
Display and note down the service due date
on the driver display before disconnecting the
battery (/ page 634).
Maintenance Management
Notes about Maintenance Management
If the Maintenance Management service is activa-
ted, relevant data is automatically transferred to
the Mercedes-Benz customer centre.
The customer centre transmits the data to the
service partner that you have entered on the
Mercedes me website at:
www.. You will then receive individ-
ual recommendations regarding the maintenance
of your vehicle.
%
The calculation of the optimal transmission
time of the maintenance request to the
service partner is subject to technical limita-
tions that may cause the maintenance recom-
mendation to be perceived as too early or too
late or not to be made at all. In this case, you
can conveniently arrange a maintenance
appointment with the customer centre via the
maintenance reminder in the multimedia sys-
tem.
%
Maintenance Management and the mainte-
nance reminder in the multimedia system are
not available in every country. Contact a
Mercedes-Benz service centre to nd out
whether this function is available in your coun-
try.
Data transferred when using Maintenance Man-
agement
When the service is activated, relevant data is
automatically transferred to determine the
required scope of maintenance as well as fault
detection and fault rectication.
Details on data transfer can be found in the data
protection information for the Mercedes me con-
nect services. These can be found at:
www. under "My Mercedes me
account", "Terms of use".
%
Maintenance Management and the mainte-
nance reminder in the multimedia system are
not available in every country.
Telediagnostics
Notes about Telediagnostics
%
This service is not available in all countries.
Maintenance and care
635
F167 0057 02
The vehicle can detect if certain wear parts need
to be replaced or if malfunctions have occurred in
vehicle systems. If the Telediagnostics service is
activated, relevant data is automatically transmit-
ted to the manufacturer. If fault conditions are
detected by the vehicle system self-diagnosis, the
system transmits recommendations for action to
the Mercedes-Benz customer centre depending
on the fault detected. The customer centre trans-
mits the data to the service partner that you have
entered on the Mercedes me website at:
www..
For selected faults, the notication that a mal-
function has been detected may appear in the
multimedia system with a request to contact the
Mercedes-Benz Customer Centre. From this mes-
sage, a call can be made directly to the customer
centre for assistance.
%
The transmission of a notication to the multi-
media system depends on the country, vehi-
cle model and equipment and requires a fast
data connection, over which the service pro-
vider has no inuence.
%
Reliable fault detection is subject to technical
limitations. Therefore, only a limited selection
of faults can be detected and recommenda-
tions for action transmitted to the customer
centre and the service partners. Mercedes-
Benz AG is continuously working on the
expansion of this service. The fault detection
depends on the country, vehicle model and
equipment.
Data transferred when using Telediagnostics
When the service is activated, relevant data is
automatically transferred to determine the
required scope of maintenance as well as fault
detection and fault rectication.
Details on data transfer can be found in the data
protection information for the Mercedes me con-
nect services. These can be found at:
www. under "My Mercedes me
account", "Terms of use".
%
The scope of the transmitted data depends on
the vehicle model and its equipment. For
technical reasons, not all data is available at
all times.
Engine compartment
Opening and closing the bonnet
&
DANGER Risk of fatal injuries when carry-
ing out maintenance work during the
charging process
During the charging process, the high-voltage
on-board electrical system is under high volt-
age.
#
Do not perform any maintenance work
during the charging process.
&
WARNING Risk of accident due to driving
with the bonnet unlocked
The bonnet may open and block your view.
#
Never release the bonnet when driving.
#
Before every trip, ensure that the engine
bonnet is locked.
636
Maintenance and care
F167 0057 02

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