2010-2017 Nissan Leaf 4 Door Charging -> Charging troubleshooting guide User Manual
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Charging -> Charging troubleshooting guide for Your Nissan Leaf 4 Door First Generation (2010-2017)

CHARGING TROUBLESHOOTING  
GUIDE  
Symptom  
Possible cause  
Possible solution  
The vehicle power switch is in the ON position. Before charging, place the vehicle power switch in the OFF position.  
Both the normal charge connector and the quick  
The normal charge connector and the quick charge connector cannot be connected at the same time.  
charge connector are connected at the same time.  
Charging can not be performed if the Li-ion battery is already fully charged. Charging automatically  
turns off if the Li-ion battery is fully charged.  
The Li-ion battery is already fully charged.  
Confirm the Li-ion battery temperature by checking the Li-ion battery temperature gauge. If the gauge  
The temperature of the Li-ion battery is too hot or indicates the Li-ion battery is too hot (red zone) or too cold (blue zone), charging is not possible. Allow  
Charging cannot be per-  
formed.  
cold to charge.  
the Li-ion battery to cool or warm up before charging. See “Li-ion battery temperature gauge” in the  
“Instruments and controls” section.  
The Li-ion battery can be charged if the vehicle electrical systems can not be turned on. If the 12-volt  
battery is discharged, charge or jump start the 12-volt battery. See “Jump starting” in the “In case of  
emergency” section.  
The 12-volt battery is discharged.  
The vehicle has a malfunction.  
The vehicle or charger may have a malfunction. Confirm if the warning light on the meter is illumi-  
nated. Confirm if the indicator on the charger is indicating a malfunction . If a warning is displayed,  
stop charging and contact a NISSAN certified LEAF dealer.  
There is no electrical power coming from the  
outlet.  
Confirm that there has not been a power failure. Make sure the breaker is on. If an outlet with a timer  
device installed is used, power will only be available at the time set by the timer.  
Normal charge or trickle  
charge cannot be performed.  
The electrical plug is not connected correctly.  
Confirm the electrical plug is connected correctly (trickle charge only).  
Confirm the charge connector is connected correctly.  
The charge connector is not connected cor-  
rectly.  
Immediate charge cannot be  
performed.  
Charging timer has been set.  
Turn off the charging timer. See “Charging timer” in this section.  
Charging CH-33  
Symptom  
Possible cause  
The charge cable is not connected.  
The time on the clock is wrong.  
Possible solution  
Connect the charge cable.  
The charging timer function does not start charging based on the clock located on the upper dis-  
play. Confirm that the date and time shown on the charging timer screen are the same as the GPS  
time and date. If the 12-volt battery is discharged or if the Li-ion battery is disconnected, the time  
setting must be updated. There must be a GPS signal to adjust the timer setting clock.  
The immediate charge switch has been pushed. Charging timer does not operate when immediate charge is selected.  
Charging timer has not been set.  
Set the charging timer schedule. See “Charging timer” in this section.  
Charging timer cannot be  
performed.  
Charging does not start because the charging  
timer start time and end time are set and the cur-  
rent time is before the set start time.  
Charging does not start because only the charg-  
ing timer start time is set and the current time is  
after the set start time.  
Confirm when the charging timer time is set to start charging. Change the charging timer setting to the  
desired charge time or press the immediate charge button. See “Charging timer” in this section.  
Charging does not start because only the charg-  
ing timer end time is set and the current time is  
after the set end time.  
The charge cable is not connected.  
Connect the charge cable beforehand.  
Confirm that there is a cellular signal in your location. Remote charge cannot be started unless the  
web enabled smart phone can connect to the internet.  
Remote charge cannot be  
performed.  
Communication with the vehicle cannot be es-  
tablished.  
Confirm that there is a cellular signal at the vehicle location.  
If the power switch is in the OFF position for more than 2 weeks, the remote charge function can no  
longer be used until power switch is in ON position.  
CH-34 Charging  
Symptom  
Possible cause  
Possible solution  
There is no power coming from the outlet.  
There may have been a electrical power failure, or the breaker may have failed. Charging will resume  
when the power source is reset.  
The charge cable has been disconnected.  
The release switch has been pressed.  
Check that the charge cable has not been disconnected.  
If the charge connector button is pressed for a long period of time, charging will be stopped.  
Both the normal charge connector and the quick If the normal charge connector and the quick charge connector are connected at the same time,  
charge connector were connected at the same  
time.  
charging will be stopped.  
Normal charge stops in the  
middle of charging.  
Charging timer end time has been reached.  
When charging timer is set and the charge end time is reached, charging will be stopped, even if  
the Li-ion battery is not fully charged.  
The temperature of the Li-ion battery is too hot  
or too cold to charge.  
Confirm the Li-ion battery temperature by checking the Li-ion battery temperature gauge. If the  
gauge indicates the Li-ion battery is too hot (red zone) or too cold (blue zone), charging is not pos-  
sible. Allow the Li-ion battery to cool or warm up before charging. See “Li-ion battery temperature  
gauge” in the “Instruments and controls” section.  
Incorrect charge connector connection, not fully  
inserted or may not be locked.  
Check that the charge connector is connected correctly and that it is locked.  
Quick charge cannot be per-  
formed.  
The self-diagnostic function of the quick charge There is a possibility that the vehicle has a malfunction. Stop charging and contact a NISSAN certified  
device returns a negative result.  
LEAF dealer.  
The power switch of the quick charger is off.  
Check the power switch of the quick charger.  
Charging will stop depending on the timer function setting of the quick charge device. If you need to  
charge the Li-ion battery more, start the charging procedure again.  
Charging is stopped by the quick charge timer.  
The power supply for the quick charger is off.  
Quick charge stops in the  
middle of charging  
The maximum time for quick charge is 30–60 minutes. If you need to charge the Li-ion battery for longer  
than this, start the charging procedure again.  
Check whether the power supply for the quick charger is off.  
Charging CH-35  
NOTES  
CH-36 Charging  

Related Topics

Charging
How to normal charge How to trickle charge Charge connector lock switch Charging methods Charging timer Immediate charge Charging related remote function (models with navigation system) Charging related indicator lights EVSE (Electric Vehicle Supply Equipment) control box indicator light

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