Safety -> Emergency or assistance call for Your Peugeot 408 4 Door Second Generation (2022-2026)

Safety  
Have it checked by a PEUGEOT dealer or a  
qualified workshop.  
The lit indicator lamp and a voice message  
confirm that the call has been made to the  
emergency services1.  
Horn  
Emergency or assistance  
call  
Pressing again immediately cancels the  
request.  
The eCall (SOS) system immediately locates  
your vehicle and puts you in contact with the  
appropriate emergency services2.  
The indicator lamp flashes while the vehicle  
data is being sent, and then remains lit when  
communication is established.  
The eCall (SOS) system is a public service  
of general interest and is free-of-charge.  
Press the central part of the steering wheel.  
1.  
2.  
eCall (SOS)  
ASSISTANCE  
Pedestrian horn (Hybrid,  
Rechargeable hybrid or  
Electric)  
This system alerts pedestrians that the vehicle is  
approaching (Electric), when driving in all electric  
(Hybrid) or in Electric driving mode  
(Rechargeable hybrid). The pedestrian horn  
operates once the vehicle is moving and at  
speeds of up to 19 mph (30 km/h), in forward or  
reverse gear. This function cannot be  
deactivated.  
In the event that a serious accident is  
detected by the sensors built into the  
vehicle, such as the airbag control unit, an  
emergency call is made automatically.  
eCall (SOS)  
Your vehicle may be fitted with the eCall (SOS)  
system either as standard or as an option.  
The eCall (SOS) system provides direct contact  
to the emergency services and is fully built  
into the vehicle. This contact is made either  
automatically via the sensors built into the  
vehicle, or by pressing button 1.  
According to the country of sale, the eCall (SOS)  
system corresponds to the systems PE112,  
ERAGLONASS, 999, etc.  
Operation of the system  
Upon switching on the ignition, the indicator  
lamp lights up for a few seconds and then  
goes out: the system is operating correctly.  
The indicator lamp flashes red: emergency  
battery is flat. This will be recharged after a  
few minutes' driving.  
Malfunction  
The indicator lamp is fixed red: system  
malfunction. The emergency and assistance  
call services may not work.  
The eCall (SOS) system is activated by default.  
In the event of a malfunction, this  
warning lamp lights up on the instru-  
ment panel.  
To make an emergency call manually, press  
button 1 for more than 2 seconds.  
1
In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.  
Depending on the geographic coverage provided by the "eCall (SOS)" and "ASSISTANCE" systems.  
2
The list of countries covered and the telematic services provided is available from dealers or on the website for your country.  
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Safety  
If the indicator lamp does not light up when  
the ignition is turned on, this is also a system  
malfunction.  
Data processing  
All processing of personal data by  
Data storage  
7
Data contained in the system’s memory is  
not accessible from outside the system until a  
call is made. The system is not traceable and  
is not continuously monitored in its normal  
operating mode.  
The data in the system's internal memory is  
automatically and continuously erased. Only  
the vehicle’s three most recent locations,  
necessary for the normal functioning of the  
system, are stored.  
the eCall (SOS) function complies with  
the framework for protection of personal  
information established by Regulation  
2016/679 (General Data Protection  
Regulation - GDPR) or by UK GDPR  
(Data Protection, Privacy and Electronic  
Communications) Regulations 2019 and  
Directive 2002/58/EC of the European  
Parliament and the Council, and in particular,  
seeks to protect the vital interests of the data  
subject, in accordance with Article 6 (1) d)  
GDPR.  
If the problem persists, contact a qualified  
workshop as soon as possible.  
The malfunction of the system does not  
prevent the vehicle from driving.  
When an onboard system update is being  
performed, the eCall (SOS) function is not  
available.  
When an emergency call is triggered, the  
data log is stored for no more than 13 hours.  
The processing of personal data is strictly  
limited to the purpose of handling the eCall  
(SOS) function used with the "112" single  
European emergency call number.  
The eCall (SOS) function is only able  
to collect and process the following data  
relating to the vehicle: vehicle identification  
number, vehicle type (passenger vehicle or  
light commercial vehicle), fuel type or power  
source, three most recent locations and  
direction of travel, number of passengers  
and a timestamped log file of the automatic  
activation of the system and its timestamp.  
The recipients of the processed data are the  
emergency call handling centres designated  
by the relevant national authorities in the  
territory in which they are located, enabling  
priority routing and handling of calls to the  
"112" emergency number.  
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Safety  
Access to data  
Privacy mode allows you to manage the  
level of sharing (data and/or location)  
between your vehicle and PEUGEOT.  
It can be configured in the Settings touch  
screen application.  
Event Data Recording  
system  
(Depending on country of sale) This vehicle is  
fitted with an accident data recording system,  
also called Event Data Recorder (EDR).  
This system gathers and records certain vehicle  
data over a short period (a few seconds) before,  
during and after an event such as an accident or  
collision.  
In order to gain a better understanding of  
the circumstances surrounding the event, this  
system records how the vehicle’s various  
systems are operating at the time of the event,  
including:  
You have the right of access to data and  
as appropriate to request the rectification,  
erasure or restriction of processing of any  
personal data not processed in accordance  
with the provisions of GDPR. Third parties  
to which data has been disclosed shall  
be notified of any rectification, erasure or  
restriction carried out in compliance with  
the corresponding GDPR, unless it proves  
impossible or involves a disproportionate  
effort.  
You also have the right to lodge a  
complaint with the respective data protection  
supervisory authority.  
If you want to claim your above-mentioned  
rights please contact us per email at:  
For more information regarding our contact  
details please take a look at our Privacy &  
Cookies Policy on the brand's website.  
If you purchased your vehicle outside the  
PEUGEOT dealer network, you are invited  
to have a dealer check the configuration of  
these services and, if desired, modify it as  
required. In a multilingual country, services  
can be configured to use the official national  
language of your choice.  
For technical reasons and in particular to  
improve the quality of telematics services  
provided to customers, the Manufacturer  
reserves the right to carry out updates to the  
vehicle's on-board telematics system at any  
time.  
Any deployment of a restraint system (e.g.  
airbag, seat belt).  
The status of the seat belts of all the  
occupants (fastened/unfastened).  
The contact or intensity of pressure exerted  
on the pedal(s) engaged by the driver.  
ASSISTANCE  
During an update to the vehicle's on-board  
telematics system, the ASSISTANCE  
system will be unavailable.  
The speed of the vehicle.  
If the vehicle breaks down, press button 2 for  
more than 2 seconds to request assistance  
(confirmed by a voice message3).  
The status of some driving and manoeuvring  
aids systems.  
If you benefit from the Peugeot Connect  
Packs offer with the SOS and Assistance  
Pack included, there are additional services  
available to you in your personal space, via  
the website for your country.  
For information about the SOS and  
Assistance Pack, please refer to the general  
conditions for these services.  
The following are not recorded by the system:  
Pressing again immediately cancels the  
request.  
Data on normal driving conditions, in other  
words data not directly related to the event.  
Personal data on the driver and any other  
occupants.  
3
Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of  
the vehicle.  
The list of countries covered and the telematic services provided is available from dealers or on the website for your country.  
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