GENERAL INFORMATION
DELIVERY
Throughout the entire manufacturing process, your Tiffin motorhome has been regularly inspected by
our qualified personnel to ensure that you receive the finest product of the highest quality. However, the
final inspection at our factory is not the last one. The pre-delivery inspection and system check that your
dealer perform are the final inspections before you receive your new motorhome. Your dealer is also
available to assist you in understanding the warranties and completing the necessary forms to activate
the warranties for the various appliances and accessories installed in your motorhome.
DEALER RESPONSIBILITIES
1. A pre-delivery inspection and systems check is performed to ensure a thorough inspection of
the motorhome and the proper operation of all factory-installed components.
2. A customer walk-through is performed to familiarize the buyer with the motorhome, its systems
and components, and their proper and safe operation.
3. Delivery of the Owner’s Information Package, which contains warranty cards and registrations
for the vehicle and all factory-installed components from other vendors and suppliers to Tiffin
Motorhomes. The detailed operation and maintenance instructions on these components are also
included in this package.
4. Assisting the customer in completing the registration forms to avoid loss of warranty coverage.
The dealer will review the limited-warranty provisions with the customer and stress the
importance of completing the warranty cards and registration forms for the components in the
motorhome to enable the manufacturers to receive them within the prescribed time limits.
5. Providing the customer with information regarding warranty and non-warranty work on the
vehicle and its separately warranted components.
CUSTOMER RESPONSIBILITIES
The customer is responsible for regular and proper maintenance of the motorhome. Properly
maintaining your motorhome will prevent conditions arising from neglect that are not covered by your
Tiffin Motorhomes limited warranty. The maintenance guidelines in this manual and any other
applicable manuals must be followed. It is your responsibility and obligation to return the vehicle to an
authorized dealer for repairs and service.
3
English