2023-2026 Renault Scenic 4 Door Practical advice -> Operating faults User Manual
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Practical advice -> Operating faults for Your Renault Scenic 4 Door Fifth Generation (2023-2026)

OPERATING FAULTS  
The following advice will enable you to carry out quick, temporary repairs. For safety reasons, you should always con-  
tact an approved Dealer as soon as possible.  
FAULTS  
POSSIBLE CAUSES  
ACTION REQUIRED  
Impossible to charge  
the traction battery.  
The outdoor temperature is lower than -26°C.  
Recharge your vehicle in a more suitable en-  
vironment. If necessary ꢀ 356.  
The charging flap  
warning light flashes  
red.  
No electrical current in the wall socket or poor  
Check your installation (circuit breaker, pro-  
connection of the cable in the domestic socket. grammer, etc.).  
Check the connections (charging socket,  
etc.) ꢀ 20.  
The cable is defective.  
Please see an authorised Dealer to replace  
it.  
6
Impossible to charge  
the traction battery.  
The charging cable is not correctly locked to  
the vehicle.  
Connect the charging cable correctly to the  
vehicle ꢀ 20.  
The charging flap  
warning light flashes  
blue.  
FAULTS  
POSSIBLE CAUSES  
ACTION REQUIRED  
The card does not lock  
or unlock the doors.  
Card battery is flat.  
Replace the battery or have it replaced. You will still be  
able to lock, unlock, and start your vehicle ꢀ 65 and ꢀ 169.  
Use of devices operating on the  
same frequency as the remote  
control (mobile phone, etc.).  
Stop using the devices or use the built-in key ꢀ 65.  
Vehicle located in a high electro- Use the key that is built into the card ꢀ 65.  
magnetic radiation zone.  
12 V battery discharged.  
3 7 0 - P r a c t i c a l a d v i c e  
OPERATING FAULTS  
FAULTS  
POSSIBLE CAUSES  
ACTION REQUIRED  
Desynchronisation of the card.  
Unlock the driver's door by inserting the card's built-in  
key into the door lock ꢀ 65, then place the card on the  
placement area ꢀ 169 and press the "START" button to  
synchronise the card.  
The "Place the card  
The card battery is flat or the card Check the card battery status or place the card in the  
near the START button" is out of synch.  
message appears on  
dedicated placement area ꢀ 169.  
the instrument panel.  
FAULTS  
POSSIBLE CAUSES  
ACTION REQUIRED  
Steering be-  
comes heavy.  
Assistance overheating. Drive carefully at reduced speed, be aware of the level of force in the  
steering wheel needed to turn the wheels.  
6
Fault with the electric as- Consult an approved Dealer.  
sistance motor.  
Fault in the assistance  
system.  
Electrical equipment  
POSSIBLE CAUSES  
ACTION REQUIRED  
Vibrations.  
Tyres not inflated to the correct pres-  
sure, incorrectly balanced or damaged. lem, have them checked by an approved Deal-  
er.  
Check the tyre pressures. If this is not the prob-  
The wipers do not work.  
Wiper blades stuck.  
Broken wiper fuse.  
Free the blades before using the wipers.  
Consult an approved Dealer.  
Blown rear screen wiper fuse (intermit- Replace the fuse or have it replaced ꢀ 364.  
tent, permanently stopped).  
Motor fault.  
Consult an approved Dealer.  
P r a c t i c a l a d v i c e - 3 7 1  
OPERATING FAULTS  
Electrical equipment  
POSSIBLE CAUSES  
ACTION REQUIRED  
The wiper does not stop.  
Faulty electrical controls.  
Consult an approved Dealer.  
Consult an approved Dealer.  
Direction indicators flashing Faulty bulb.  
more quickly.  
The indicators  
are not working.  
On one  
side:  
Faulty bulb.  
Consult an approved Dealer.  
On both  
sides:  
Replace the fuse or have it replaced ꢀ 364.  
– blown fuse;  
Replace: contact an approved Dealer.  
– Faulty electrical circuit or control.  
Electrical equipment  
POSSIBLE CAUSES  
ACTION REQUIRED  
6
The head-  
lights  
One only:  
Consult an approved Dealer.  
– Faulty bulb;  
Consult an approved Dealer.  
are not work-  
ing.  
– disconnected wire or incorrectly-positioned con-  
nector.  
Both:  
Fuse damaged.  
Replace the fuse or have it re-  
placed ꢀ 364.  
The headlights do not  
switch off.  
Faulty electrical controls.  
Consult an approved Dealer.  
Traces of condensation in Traces of condensation may be a natural phenome-  
the headlights or rear  
lights.  
non caused by variations in temperature and humidi-  
ty.  
In this case, the traces will gradually disappear once  
the lights are switched on.  
3 7 2 - P r a c t i c a l a d v i c e  
OPERATING FAULTS  
Stopped  
POSSIBLE CAUSES  
ACTION REQUIRED  
The air conditioning and ventilation  
fan switch on after the ignition is  
switched off or when the vehicle is  
being charged.  
This is not necessarily a fault, the air conditioning  
compressor and the ventilation fan switch on to  
regulate the temperature of the system when the  
exterior temperature is low.  
The air conditioning compressor and the ventilation Consult an approved  
fan switch on for more than 30 minutes when the ig- Dealer.  
nition is switched off.  
The programmable air conditioning One of the usage conditions is not complied with  
ꢀ 316.  
fails to work.  
(the traction battery is not charged, etc).  
The passenger compartment air  
conditioning and the heating func-  
tions are switched off with no action mise recharging.  
by the user, even if the battery is suf-  
ficiently charged.  
This is not necessarily a fault, the system switches  
To enter the extended life  
off by default to preserve battery autonomy or opti- on board mode, press the  
6
Start button without  
pressing the brake pedal.  
The air conditioning nev-  
ertheless stops after a  
few minutes.  
You can always reacti-  
vate the system by press-  
ing the air conditioning  
controls ꢀ 311.  
Electrical fault.  
Consult an approved  
Dealer.  
P r a c t i c a l a d v i c e - 3 7 3  

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Tyres Breakdown recovery Headlights, lights: replacing bulbs Wiper blades: replacement Fuses Installation and use of accessories

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