2020-2024 Skoda Enyaq 4 Door Correct and safe User Manual
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Correct and safe for Your Skoda Enyaq 4 Door First Generation (2020-2024)

22 Correct and safe › Introductory notes for correct use  
New vehicle or new parts  
Correct and safe  
New brake pads  
Introductory notes for correct use  
New brake pads do not provide the optimum braking effect dur-  
ing the first 200 km, they have to be worn in first. Therefore,  
drive very carefully.  
Read this Owner's Manual carefully, as proceeding in accord-  
ance with this manual is a prerequisite for the correct use of  
the vehicle. This Owner's Manual should therefore always be in  
the vehicle.  
When using the vehicle, the generally binding legal provisions  
that are specific to the country must be observed. Such as  
those for transporting children, switching off airbags, using  
tyres, road traffic and the like.  
Do not exceed the maximum permissible weights and loads.  
Do not exceed the maximum permissible roof load.  
Use the prescribed operating fluids.  
Drive on roads that meet the technical vehicle parameters.  
Obstacles that exceed the ground clearance of the vehi-  
cle » page 265 can damage the vehicle when driving over  
them.  
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New tyres  
New tyres do not have optimum grip for the first 500 km.  
Therefore, drive very carefully.  
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Regular checks  
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What should be taken into account before driving?  
A vehicle with technical defects can increase the risk of acci-  
dents and injuries.  
Eliminate any defects before driving. If required, seek the help of  
a specialised garage.  
Pay special attention to the following points:  
Care must be taken during operations related to operation,  
maintenance and self-help to avoid damage to the vehicle or  
injury. If required, seek the help of a specialised garage.  
All work on the vehicle’s safety systems may only be carried  
out by a specialist garage. This concerns e.g. the seat belts or  
the airbag system.  
When using accessories, please note the instructions in the ac-  
cessory manufacturer’s instruction manual. These include child  
seats, roof racks, compressors etc.  
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Is the tyre undamaged?  
Is the tyre tread sufficient?  
Is the tyre pressure sufficient?  
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Do the headlamps, brake and turn signals work?  
Is the windscreen in good condition?  
Is the brake fluid and coolant level OK?  
Are the air outlet nozzles or air intake in front of the wind-  
screen free from obstruction?  
Are the windscreen wiper and washer system and windscreen  
wiper blades functional?  
Is the windscreen washer fluid level sufficient?  
Please note the service intervals.  
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Correct and safe › Improper vehicle adjustments 23  
Are the windscreen wiper blades in good condition?  
Are all seatbelt system components in good working order?  
Are the seatbelts clean and have the buckles been unclogged?  
Is the spoiler working properly?  
Are parts and components of the vehicle still visibly attached?  
Are there no stains or operating fluids under the vehicle?  
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Space under the front flap  
Before opening the front flap  
Risk of scalding! Do not open the front flap if steam or coolant  
comes out of the engine compartment.  
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Switch off the ignition.  
Open the driver door.  
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Components of the high-voltage system, for example the or-  
ange-coloured high-voltage cable, are undamaged?  
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When working in the space under the front flap  
Keep children away from the space under the front flap.  
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Follow the safety instructions listed in the chapter relating to  
the high-voltage system » page 193, What you should be  
mindful of.  
Do not touch electrical cables. Avoid short circuits in the elec-  
trical system and in the 12 Volt vehicle battery.  
Do not smoke near the vicinity of the front flap and refrain  
from handling open flames or sparks.  
Do not leave any objects in the space under the front flap.  
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Improper vehicle adjustments  
Improper changes and maintenance can cause malfunctions and  
affect safety-relevant and other functions of the vehicle.  
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Adjustments, repairs and technical changes to the vehicle  
should only be carried out by a specialist garage.  
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Keep sensors and cameras functional  
Handling operating fluids  
Some functions of your vehicle are supported by sensors and  
cameras inside and outside the vehicle.  
Your vehicle uses various operating fluids to operate that can af-  
fect health or the environment when they are emitted. It con-  
sists of battery acid from the 12 volt vehicle battery, coolant and  
brake fluid.  
Accessories additionally installed on the vehicle rear, such as bi-  
cycle carriers, can impair the functioning of the sensors and  
cameras.  
Only use operating fluids outdoors or in well-ventilated areas.  
If required, wear protective equipment.  
Do not check and use operating fluids with the ignition switch-  
ed on.  
Do not cover or stick over the sensors and cameras and keep  
them clean.  
If you suspect damaged sensors or cameras, seek the help of a  
specialist company.  
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In the event of contact with operating fluids, wash affected  
areas with warm water. If required, seek medical help.  
24 Correct and safe › 12 volt vehicle battery  
Store cloths soiled by brake fluids in a well-ventilated place un-  
til disposal. Cloths with residues of engine oil can ignite and  
cause a fire.  
plies when the electric drive is switched off and the ignition is  
switched off.  
The components of the high-voltage system, e.g. the high-  
voltage cables and the high-voltage battery, neither catch on  
nor touch with the help of objects.  
Do not carry out any work on the high-voltage system or the  
high-voltage battery.  
Work on the high-voltage system and the systems influenced  
by it may only be carried out by qualified service technicians.  
Do not open or repair the components of the high-voltage sys-  
tem.  
Do not replace, remove or disconnect the orange high-voltage  
cables.  
Do not open, replace, or remove the cover of the high-voltage  
battery.  
Damage to the vehicle or the high-voltage battery can result in  
the escape of toxic and flammable gases. Open the windows  
to ensure that any gases are vented and exit the vehicle.  
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12 volt vehicle battery  
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Handling the 12-volt vehicle battery  
The battery acid of the 12-volt vehicle battery is very caustic.  
Improper handling of the 12 volt vehicle battery can cause an ex-  
plosion, fire, chemical burns or poisoning!  
When handling the 12-volt vehicle battery, eye and skin pro-  
tection must be worn.  
Do not tilt the 12-volt vehicle battery, as it may leak battery  
acid.  
If battery acid comes into contact with skin, wash the affected  
areas with water for a few minutes. Seek medical assistance  
without delay.  
Do not charge a frozen or thawed 12-volt vehicle battery. Re-  
place a frozen 12-volt vehicle battery.  
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Avoid contact with liquids and gases coming from the high-  
voltage battery.  
In the event of fire, leave the vehicle and stay at a safe dis-  
tance. Inform rescuers about the fact that it is a vehicle with a  
high-voltage battery.» page 31, After an accident.  
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Do not use a damaged 12-volt vehicle battery.  
Short circuit! The battery poles of the 12-volt vehicle battery  
are not connected.  
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WARNING  
Risk of an accident!  
Notes on the high-voltage system  
A vehicle with an electric drive generates low operating noise  
when driving. It may not be noticed by other road users.  
DANGER  
Improper handling of the high-voltage system and battery can  
result in burns, injuries or fatal electric shock.  
It must always be assumed that the high-voltage battery is  
charged and that the high-voltage system is live. This also ap-  
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Correct and safe › Use electrical sockets in the vehicle 25  
Check seat belts, their locks and attachment points for dam-  
age.  
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Use electrical sockets in the vehicle  
Improper handling of the sockets may lead to life-threatening  
electric shock or a fire.  
Sitting safely  
The sockets can become warm during operation. Do not touch  
warm sockets.  
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For the safety of the occupants and to reduce the risk of injury  
in the event of an accident, the following instructions must be  
observed:  
Protect sockets from liquids.  
If moisture does manage to get into the power socket, com-  
pletely dry out the socket before reuse.  
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Stand the backrests upright. If the front passenger seat back-  
rest has been folded forward, only the seat behind the driver's  
seat may be used for transporting passengers.  
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Do not insert any objects into the socket contacts.  
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Engage the rear seat backrests correctly.  
Adjust the height-adjustable headrest so that the top of the  
headrest is as close as possible to the top of the head.  
On the occupied rear seat, the headrest should not be in the  
lower position although the upper edge of the headrest should  
be at the same height as the top of the head.  
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Before your journey  
Adults and children, cargo and objects - everything has its place  
in the vehicle. Observe the following instructions so that all oc-  
cupants are protected in the best possible way in the event of an  
accident.  
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Keep your feet in the footwell.  
Use the entire seat.  
Do not lean forward or sit to the side.  
Do not hold your limbs out the window.  
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Before you go  
Ensure that you have a good view of outside the vehicle. At-  
tach external devices (e.g. navigation system) so that they do  
not restrict the view externally.  
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Adjust the rearview mirrors.  
Close all doors, the boot and front flap.  
Stop the charging process and close the battery charging flap.  
Take up the correct sitting position, adjust the seats correctly  
and fasten the seat belt properly. Ensure that passengers do  
likewise. Always leave the seat belt on while driving.  
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Only one person can be secured with a seat belt.  
Make sure that the seat belts are not trapped, e.g. in the door  
or in the seat.  
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26 Correct and safe › Correct belt webbing arrangement  
Adjust the driver's seat in the lon-  
In pregnant women, the lap belt part must be as low as possi-  
ble on the pelvis, so that no pressure is exercised on the abdo-  
men.  
The webbing must not be pinched or twisted and rub against  
sharp edges.  
The webbing must not pass over solid or fragile objects in  
clothing, such as a key ring, etc.  
The tongue may only be inserted into the buckle of the associ-  
ated seat.  
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gitudinal direction so that the ped-  
als can be fully pushed through  
with slightly bent legs.  
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Adjust the steering wheel so that  
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the distance A between the  
steering wheel and sternum is at  
least 25 cm.  
Adjust the angle of the backrest so  
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that the steering wheel can be  
reached at the top with your arms  
slightly bent.  
The webbing must be tight. Therefore, do not attach clamps or  
similar items to the webbing for adjusting the seat belt ac-  
cording to body size.  
Move the passenger seat back as far as possible. The front  
passenger must maintain a minimum distance of 25 cm from  
the dash panel.  
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Correct steering wheel position  
Hold the steering wheel with both  
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Correct belt webbing arrangement  
hands on the outer edge in the  
“9 o'clock” and “3 o'clock” posi-  
tion. Otherwise, you may experi-  
ence serious injury to the arms,  
hands and head when deploying  
the airbag.  
The webbing arrangement is ex-  
tremely important for the seat belts  
to offer the best possible protection.  
The shoulder strap must run over  
the middle of the shoulder, must  
never run over the neck, and must  
lie firmly against the body (it must  
not run over loose layers of cloth-  
ing).  
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Securing children properly  
The lap belt part must be placed in  
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front of the pelvis and fit tightly.  
Do not carry a child on your lap, and secure the child and your-  
self with a seat belt.  
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Only transport children in a suitable child seat » page 65.  
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Correct and safe › Transporting objects safely 27  
Children under 150 cm tall will not be properly protected with-  
out a child seat. Children that have been inadequately secured  
can be thrown through the vehicle in the event of an accident or  
a sudden manoeuvre. You can cause life-threatening injuries to  
yourself and other occupants.  
A child that has been properly secured in a child seat  
There must be enough room be-  
tween the child and the exit area of  
the side airbag for the side airbag to  
offer the best possible protection.  
If children lean forward or assume a wrong sitting position while  
driving, they are more likely to be injured in the event of an acci-  
dent. This is especially true for children who are carried in the  
passenger seat - when the airbag system triggers, they can be  
seriously injured or killed!  
A child that has been incorrectly secured in the wrong sitting  
position - endangered by the side airbag  
The child should not be in the de-  
ployment area of the side airbag.  
Transporting objects safely  
When moving heavy objects, there is a shift in emphasis. Thus,  
the driving behaviour of the vehicle changes.  
Adjust driving speed and driving style to this changed driving  
behaviour.  
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Unsecured or misplaced items may be thrown around in the  
event of an accident or sudden manoeuvre. There is a risk of se-  
rious injury and loss of control of the vehicle!  
In a rear-end collision at 50 km/h unsecured objects are thrown  
forward with up to 50 times their weight. A 1.5 litre water bottle  
is thrown with up to 75 kg.  
Transport objects securely.  
Stow objects so they do not hinder the driver. Keep the driver  
footwell clear.  
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Stow small items in the storage compartments.  
Do not leave lockable storage compartments open.  
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28 Correct and safe › Safe driving  
Do not let items protrude out of the slots. This note does not  
apply to bottles in bottle trays.  
Do not place any objects on the dash panel or on the luggage  
compartment cover.  
Do not exceed the maximum permissible load of fasteners and  
shelves.  
Distribute the load evenly in the luggage compartment and se-  
cure it, so that it cannot slip.  
Use assistance systems  
The assistance systems are only for support and do not absolve  
you from your responsibility for driving the vehicle.  
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The assistance systems are subject to physical and technical lim-  
itations. Therefore, in certain situations, system reactions may  
be perceived as undesirable or delayed.  
Stay alert and be ready to intervene.  
Familiarise yourself with the assistance systems, their limita-  
tions and operating conditions.  
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Place heavy objects in the luggage compartment as far for-  
ward as possible.  
Activate, deactivate and adjust the assistance systems so that  
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you have full control of the vehicle in any traffic situation.  
Safe driving  
Driving with a loaded roof rack  
When transporting objects on the roof rack, the vehicle’s driving  
behaviour changes.  
Introductory notes  
Pay attention when you are driving! As a driver, you are fully  
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Adapt your speed and driving style to this.  
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responsible for road safety.  
Always adjust driving speed to the road conditions as well as  
Towing a trailer  
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the traffic and weather conditions.  
The vehicle’s handling characteristics change with a trailer. The  
assistance systems may behave differently.  
Lights up when the outside temperature is low lights up in the  
instrument cluster.  
Drive more slowly, excessive speed can lead to loss of control  
of the vehicle.  
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Paying attention to warning signals  
The driver information system warns you with indicator lights  
and messages in the event of any faults.  
Keep a larger distance from the vehicle in front.  
Do not exceed the max. vertical load and the permissible trailer  
load.  
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Failure to follow the warnings may increase the risk of accidents  
and injuries.  
Driving through water  
Water must not enter the vehicle systems!  
If the vehicle issues a warning signal, then park the vehicle  
safely and follow the information in the instrument cluster, and  
in this Owner's Manual.  
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Therefore, determine the water depth before driving through  
water. The water level must not exceed the lower edge of the  
lower beam.  
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Correct and safe › Stop the vehicle safely! 29  
Drive at max. walking speed. Otherwise, a wave may form in  
front of the vehicle, increasing the water level.  
Never stop in the water, do not drive backwards and never  
stop the engine.  
Stop the vehicle and keep the brake pedal depressed.  
Secure the vehicle with the parking brake.  
Switch off the ignition.  
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Release the brake pedal.  
Is something wrong?  
Pay attention to changes in vehicle handling.  
If in doubt about safety, stop driving and seek the help of a  
specialist garage.  
Unusual vibrations or the vehicle ‘pulling’ to the side may indi-  
cate a puncture.  
If tyre pressure loss is very quick, try to stop the vehicle care-  
fully without heavy steering or heavy braking.  
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Exiting the vehicle  
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Do not leave children unattended in the vehicle!  
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Children may injure themselves when handling the seats, re-  
leasing the parking brake etc.  
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In emergency situations, children are not able to leave the ve-  
hicle on their own or help themselves.  
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Immediately remove foreign bodies stuck in the tyre tread.  
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At very high or very low temperatures, there is danger to life!  
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Do not remove foreign objects that have penetrated into the  
tyre. Check the tyre pressure and seek the help of a special-  
ised garage.  
Immediately remove any objects jammed under the floor of  
the vehicle. These can damage the vehicle or ignite and cause  
a fire.  
When locking the vehicle, the SAFE function switches on. As a  
result, no doors or windows can be opened from the inside.  
Turn off the SAFE function if people are left behind in the  
locked vehicle » page 35.  
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Deviating weather conditions  
Stop the vehicle safely!  
If you wish to operate your vehicle in countries with different  
weather conditions from those specified, please contact a ŠKO-  
DA partner. They will advise you if certain precautions need to  
be taken to ensure the full functioning of the vehicle or to pre-  
vent damage (e.g. coolant, 12 volt vehicle battery replacement,  
etc.).  
A vehicle that has not been secured may roll away and cause ac-  
cidents.  
For parking, look for a place with suitable ground. Do not park  
the vehicle on flammable materials such as dried leaves, spilt  
fuel. Hot vehicle parts can cause a fire.  
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Carry out the following activities in the specified order when  
parking.  
30 Correct and safe › Emergency call  
Minor accident - call option  
The Infotainment screen displays the option to set up a connec-  
tion to the emergency call centre or breakdown service.  
Emergency call  
What you should be mindful of  
Indicator light  
WARNING  
Availability of a mobile network is indispensable for establishing  
a connection to the emergency number.  
The system status is displayed after  
the ignition is switched on, by the il-  
lumination of warning lamp A .  
WARNING  
This emergency service is only available in some countries.  
Green - lit up - the system is func-  
tional  
Green - flashing - a call is being  
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WARNING  
If the vehicle is located in an area without a functioning emer-  
gency call system infrastructure, no vehicle data shall be trans-  
mitted to the emergency call centre.  
made to the emergency call centre  
Red - lit up - there is a system fail-  
ure, immediately seek the help of a  
specialist garage  
Functionality  
Not lit up - the system is out of order due to a long term un-  
available mobile network, if this circumstance persists, the sys-  
tem will require the assistance of a specialist garage  
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After the start of the conversation, the emergency call centre al-  
so contains information as to the accident location and the se-  
verity of the accident, the number of occupants with seatbelts  
on and the vehicle identification number (VIN).  
WARNING  
If there is a system fault, no emergency call is possible.  
Once the connection has been established, communication with  
the emergency call centre takes place via the loudspeaker and  
microphone installed in the vehicle.  
Serious accident - automatic call  
In the event of an accident where the airbag or belt tensioner  
activates, a call is automatically started with the emergency call  
centre.  
The automatic call to the emergency call centre is also started  
after the Emergency Assist assistant system has intervened.  
Correct and safe › After an accident 31  
Operation  
Manual call  
After an accident  
What to do after an accident  
Where possible, please observe the following instructions:  
The emergency button is located  
below the cap with the icon  
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Switch off the ignition.  
Turn on the hazard warning lights.  
Put on the reflective vest.  
Set up the warning triangle to warn other road users.  
Stay at a safe distance from the vehicle, along with any pas-  
sengers.  
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To open the cap, press on it.  
To close the cap, press on it until it  
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clicks into place.  
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Report the accident to the emergency services and inform  
them that it concerns a vehicle with a high-voltage battery.  
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Wait for the emergency services to arrive.  
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Press and hold the  
der the flap.  
button un-  
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If the airbags or the belt tensioners trigger in the event of an  
accident, the high-voltage system is automatically deactivated  
at the same time.  
Confirm the connection to the  
emergency call centre in the Info-  
tainment screen.  
To cancel the connection to the  
emergency call centre before  
Safety systems  
After an accident, the safety systems of the vehicle, e.g. seat-  
belts and airbag system, may be out of action.  
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starting the call, press the  
but-  
Have the vehicle's safety systems checked by a specialist ga-  
rage, even if no load or trip has occurred.  
Have damaged, loaded or triggered components of the safety  
systems replaced by a specialist garage.  
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ton again or confirm the cancella-  
tion of the connection in the Info-  
tainment screen.  
Starting a manual conversation can then be used, for example, if  
you also report an accident in which you are not directly in-  
volved.  
What to do in the event of a fire  
Where possible, please observe the following instructions:  
Switch off the ignition.  
Turn on the hazard warning lights.  
Put on the reflective vest.  
Set up the warning triangle to warn other road users.  
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32 Correct and safe › After an accident  
Stay at a safe distance from the vehicle, along with any pas-  
sengers.  
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Report the fire to the emergency services and inform them  
that it concerns a vehicle with a high-voltage battery.  
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Wait for the emergency services to arrive.  
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WARNING  
Do not try to extinguish the fire yourself.  
Do not stand close to the burning vehicle.  
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Related Topics

New vehicle or new parts Regular checks Improper vehicle adjustments Keep sensors and cameras functional Space under the front flap Handling operating fluids 12 volt vehicle battery Notes on the high-voltage system Use electrical sockets in the vehicle Sitting safely Correct belt webbing arrangement Correct steering wheel position Securing children properly Stop the vehicle safely! Exiting the vehicle Emergency call

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