30 Correct and safe › Emergency call
Minor accident - call option
The Infotainment screen displays the option to set up a connec-
tion to the emergency call centre or breakdown service.
Emergency call
What you should be mindful of
Indicator light
WARNING
Availability of a mobile network is indispensable for establishing
a connection to the emergency number.
The system status is displayed after
the ignition is switched on, by the il-
lumination of warning lamp A .
WARNING
This emergency service is only available in some countries.
Green - lit up - the system is func-
tional
Green - flashing - a call is being
▶
▶
▶
WARNING
If the vehicle is located in an area without a functioning emer-
gency call system infrastructure, no vehicle data shall be trans-
mitted to the emergency call centre.
made to the emergency call centre
Red - lit up - there is a system fail-
ure, immediately seek the help of a
specialist garage
Functionality
Not lit up - the system is out of order due to a long term un-
available mobile network, if this circumstance persists, the sys-
tem will require the assistance of a specialist garage
▶
After the start of the conversation, the emergency call centre al-
so contains information as to the accident location and the se-
verity of the accident, the number of occupants with seatbelts
on and the vehicle identification number (VIN).
WARNING
If there is a system fault, no emergency call is possible.
Once the connection has been established, communication with
the emergency call centre takes place via the loudspeaker and
microphone installed in the vehicle.
Serious accident - automatic call
In the event of an accident where the airbag or belt tensioner
activates, a call is automatically started with the emergency call
centre.
The automatic call to the emergency call centre is also started
after the Emergency Assist assistant system has intervened.