OnlineServices for Your Skoda Fabia 4 Door Fourth Generation (2021-2026)

Online Services › ŠKODA Connect 95  
Navigation data source Amundsen  
The navigation data is stored on an Original SD Card.  
Online Services  
ŠKODA Connect  
Regulations  
In order to ensure the function of the navigation, the  
Original SD card, with the navigation data, must be  
inserted in the respective slot in the external mod-  
ule.  
The rights and obligations of the contracting parties  
with regard to the provision of these services are  
regulated in an independent agreement. Current le-  
gal documents regarding the ŠKODA Connect serv-  
ices can be found on the ŠKODA Connect Portal and  
the ŠKODA Connect application.  
If the original SD card should be damaged or lost, a  
new original SD card can be purchased from the  
ŠKODA Original Accessories.  
With a non-original SD Card, navigation does not  
work.  
Determining the navigation database version  
Functionality  
System information  
.
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The ŠKODA Connect services allow you to connect  
the vehicle to the online world. They thus represent  
an extension of the vehicle and Infotainment func-  
tions.  
The ŠKODA Connect services are not included in the  
equipment of the vehicle. They can be ordered sepa-  
rately on the ŠKODA Connect Portal website or in  
the ŠKODA Connect application.  
The offer of ŠKODA Connect services depends on  
the type of vehicle and its trim level, Infotainment  
and country.  
ŠKODA Connect website  
The ŠKODA Connect website contains e.g. the cur-  
rent information on the ŠKODA Connect services,  
the reference to the ŠKODA Connect Portal or the  
option to download the ŠKODA Connect application.  
The website is opened after reading the following  
QR code or the reference:  
http://go.skoda.eu/skoda-connect  
ŠKODA Connect Portal website  
The ŠKODA Connect Portal website enables, for ex-  
ample, user registration, ordering of ŠKODA Connect  
services, service management or remote access to  
the vehicle.  
The website is opened after reading the following  
QR code or the reference:  
http://go.skoda.eu/connect-portal  
96 Online Services › ŠKODA Connect application  
✓ The ŠKODA Connect services are active in the  
Requirements  
vehicle.  
Terms of use of the ŠKODA Connect services  
✓ A user is registered in the vehicle.  
✓ The ŠKODA Connect services are active.  
User registration and activation of the  
ŠKODA Connect services  
Availability of the ŠKODA Connect services  
Availability depends on the following conditions:  
Functionality  
Cellular networks through which the connection to  
the ŠKODA Connect services is ensured are availa-  
ble.  
▶
User registration will provide you with a ŠKODA ID  
user account that can be used in all ŠKODA applica-  
tions and services.  
▶
The availability, functioning, connection speed  
User registration for the ŠKODA Connect services  
can be done at the following locations.  
and technology used in the mobile network can  
be different in the respective countries and are  
dependent on the mobile network operator.  
ŠKODA Connect Portal website.  
ŠKODA Connect application.  
▶
▶
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In areas where this is insufficient signal, e.g. in un-  
derground garages, functionality may be limited.  
When registering, create an S-PIN.  
The ŠKODA Connect services are available for your  
vehicle, infotainment and the respective country.  
▶
You will need the S-PIN to register for certain ŠKO-  
DA Connect services as well as to register for the  
protected user account.  
▶
The availability can be checked on the following  
ŠKODA Connect website:  
http://go.skoda.eu/skoda-connect-availability  
Settings  
User registration  
User registration and activation of online services  
ŠKODA Connect take place on the website ŠKODA  
Connect Portal or in the application ŠKODA Con-  
nect.  
Availability status of the ŠKODA Connect services  
The availability of the services is indicated by the col-  
our of the symbol in the status bar on the Infotain-  
ment screen.  
To complete registration, access to the e-mail box  
entered during registration is required.  
White - the ŠKODA Connect services are available.  
Red - the ŠKODA Connect services are not availa-  
ble.  
▶
▶
Activation of online services  
In order to aktivieren ŠKODA Connect online serv-  
ices, proceed as follows:  
Turn on the ignition and switch on Infotainment.  
Select the following menu:  
›
›
ŠKODA Connect application  
Functionality  
ŠKODA Connect (Online Services) Registration  
.
Or:  
ŠKODA Connect application  
ŠKODA Connect (Online Services) Registration  
.
The ŠKODA Connect application enables, for exam-  
ple, user registration, ordering of ŠKODA Connect  
services or remote access to the vehicle.  
Enter and confirm the registration PIN you have re-  
ceived during user and vehicle registration on the  
ŠKODA Connect Portalwebsite or in the ŠKODA  
Connect application.  
Wait for the registration completion message to  
appear.  
›
The application can be downloaded to the mobile de-  
vice after scanning the following QR code or link:  
›
›
http://go.skoda.eu/skodaconnectapp  
Confirm any messages on the screen.  
Setting personal data protection  
Personal data  
Requirements  
Personal customer data is collected, processed and  
used by ŠKODA AUTO in accordance with the provi-  
sions of the generally binding legal provisions.  
✓ The user has one ŠKODA ID account linked to the  
vehicle.  
Online Services › User account 97  
The current declaration on the protection of person-  
al data can be found on the following website:  
The information and breakdown calls are restric-  
ted.  
▶
http://www.skoda-auto.com/other/personal-  
data  
User account  
What you should be mindful of  
When buying an older vehicle with ŠKODA Connect  
services, it is possible that the services are active and  
the main user is the previous owner of the vehicle.  
The previous owner may also be able to control the  
vehicle functions and receive information about the  
user and the vehicle.  
As a contracting party with regard to the use of the  
ŠKODA Connect services, you must ensure the pro-  
tection of personal data and the right to privacy.  
Inform the vehicle user and passengers that the vehi-  
cle is transmitting user data and using localisation  
services. Failure to do so may violate the rights of ve-  
hicle users and passengers.  
Therefore, we recommend removing the previous  
main user. Then log in with your own user account.  
When you register a new user, the previous user is  
automatically overwritten.  
Functionality  
User and vehicle data as well as information from the  
localization services are sent when using the ŠKODA  
Connect services.  
Conditions  
For user account management, the availability of the  
ŠKODA Connect services is indispensable.  
Localisation services  
For the complete functionality of some online serv-  
ices, activated localisation services are required.  
Settings  
Localisation services include, for example, informa-  
tion on the last parking position, area notification or  
speed notification.  
Delete user  
Turn on the ignition and switch on Infotainment.  
Select the following menu:  
›
›
When localisation services are active, the symbol  
will be displayed in the status line in the Infotainment  
screen.  
ŠKODA Connect (Online Services) Registration  
.
Or:  
ŠKODA Connect (Online Services) Registration  
.
Settings  
Delete owner Delete  
Confirm the deletion.  
.
›
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The vehicle user can set the level of protection of  
personal data by switching the private mode func-  
tion on / off.  
By deleting the registered vehicle in the user ac-  
count on the website ŠKODA Connect Portal the  
user is also deleted in Infotainment.  
By switching the Private mode function on, the serv-  
ices relating to sending vehicle information and per-  
sonal data, which are essential for the provision of  
online services ŠKODA Connect are deactivated.  
Changing the user  
Turn on the ignition and switch on Infotainment.  
Select the following menu:  
›
›
Switch Private mode function on/off  
ŠKODA Connect (Online Services) Registration  
.
To turn on the Private Mode feature, select the fol-  
lowing.  
›
Or:  
ŠKODA Connect (Online Services) Registration  
.
ŠKODA Connect (Online Services) Service management Private  
mode  
.
New owner Change of owner  
.
›
›
Enter and confirm the registration PIN code re-  
ceived during registration of the new user and dur-  
ing vehicle registration on the ŠKODA Connect  
Portal website.  
Or:  
ŠKODA Connect (Online Services) Service management  
Private mode  
.
After activating the private mode function, the  
call functions can be used as follows:  
If necessary, confirm the change by confirming  
Change main user confirm.  
›
The emergency call remains fully functional.  
▶
98 Online Services › Management of online services  
Operation  
Management of online services  
Usage  
Show the list of online services  
›
Show details of services  
Privacy and service management  
.
Management of online services  
In the service management, it is possible to display  
information about the online services, the validity of  
their licence, or to switch the services on/off.  
Select the desired service from the list of online  
services.  
›
Details about the service may contain the following  
information and functions:  
Select the following menu:  
›
ŠKODA Connect (Online Services) Privacy and services  
.
Status of the service  
Reason for the unavailability of the service  
Name of the group of online services in which the  
respective service is found  
▶
▶
▶
Or:  
ŠKODA Connect (Online Services) Privacy and services  
.
To display the designations and the status of the  
services, select the desired service.  
For detailed information about the service tap  
›
Expiry date of the service's validity  
Switch use of the service on/off  
▶
▶
.
›
›
To switch the services on/off, tap the Checkbox.  
Switch use of the service on/off  
Privacy and service management  
Select the desired service from the displayed list of  
online services.  
.
›
›
Connection status of the online services  
The connection status of the ŠKODA Connect online  
services is indicated by an icon in the status bar on  
the Infotainment screen.  
Activate / deactivate the desired service.  
›
The use of the service applies to all user ac-  
counts. The service can only be used if it is available.  
Settings  
Switch off/on Care Connect function  
By switching the Care Connect off, the services re-  
lating to sending vehicle information and personal  
data, which are essential for the provision of online  
services Care Connect, are deactivated.  
To switch off the Care Connectservices, select the  
following menu:  
›
A
The ŠKODA Connect online services are availa-  
ble.  
At the same time the symbol of the data con-  
nection type can be displayed.  
ŠKODA Connect (Online Services) Service management Care  
Connect  
.
Or:  
B
The ŠKODA Connect online services are not  
available.  
ŠKODA Connect (Online Services) Service management  
Care Connect  
.
C
Localisation services are restricted or disabled.  
After switching off the Care Connect function,  
Detailed information about the online services  
can be displayed in the online services manage-  
ment.  
the call functions can be used as follows:  
The emergency call remains fully functional.  
▶
▶
The information and breakdown calls are restric-  
ted.  
D
Localisation services are enabled.  
Detailed information about the online services  
can be displayed in the online services manage-  
ment.  
Switch off/on Infotainment Online function  
By switching off the Infotainment Online services,  
the services in relation to the provision of online  
services Infotainment Online are switched off.  
Conditions  
To switch off the Infotainment Onlineservices, se-  
lect the following menu:  
›
✓ A user with active ŠKODA Connect services is  
ŠKODA Connect (Online Services) Service management info-  
registered in Infotainment.  
tainment online  
.
✓ The ŠKODA Connect services are available.  
Or:  
Online Services › Information call 99  
ŠKODA Connect (Online Services) Service management  
Breakdown call  
infotainment online  
.
Usage  
Switch online services on/off  
It is possible to have the online services switched  
off/on exclusively by a ŠKODA service partner.  
The breakdown call can be used in the event of a  
breakdown.  
After turning off the online services, none of the  
ŠKODA Connect online services, including the  
emergency calls are functioning.  
By pressing the key a connection is established  
with the ŠKODABreakdown Service. At the same  
time, the vehicle sends information about the vehicle  
condition and the vehicle position.  
To inform the vehicle  
user that the ŠKODA  
Connect online services  
are out of order, the  
Conditions  
service partner applies  
the sticker at a visible  
point in the vehicle (e.g. on the roof cladding).  
✓ The ŠKODA ConnectServices are active.  
✓ The ŠKODA ConnectServices are available.  
This sticker must not be removedas long as the on-  
line services are off.  
Operation  
NOTICE  
Press the button.  
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It should be noted that the emergency, information  
and breakdown calls are not available after switching  
off the online services.  
For this reason, no automatic emergency call is made  
in the event of a serious car accident.  
Information call  
Usage  
The info call can be used if there are problems with  
the ŠKODA Connectservices or for information re-  
garding the products and services of the ŠKODA  
brand.  
Service schedules  
Usage  
If the vehicle detects that a service visit is necessary,  
it will automatically send this information to the  
service partner of your choice.  
Conditions  
The service partner will then contact you and sched-  
ule the service visit with you.  
✓ The ŠKODA Connect services are active.  
✓ The ŠKODA Connect services are available.  
Requirements  
Operation  
The service and the coupled functions are available  
depending on the following conditions:  
Press the key.  
›
✓ The service partner is chosen on the ŠKODA  
Connect Portal website or in the ŠKODA Connect  
application.  
✓ The vehicle type, vehicle equipment and Infotain-  
ment type are supported.  
✓ The ŠKODA Connect services are active.  
✓ The ŠKODA Connect services are available.  
✓ The Care Connect services are switched on.  
✓ The private mode function is switched off.  
100 Online Services › Vehicle status report  
Vehicle status report  
Usage  
Starting and driving  
Starting with the key  
Notes on starting  
The vehicle health report function enables the vehi-  
cle status to be tracked online.  
DANGER  
The service is available in the ŠKODA Connect appli-  
cation as well as on the ŠKODA Connect Portal web-  
site.  
Danger of poisoning by exhaust gases!  
Do not run the engine in an enclosed space.  
▶
Positions of the key in the ignition lock  
The available vehicle data includes, for example, the  
distance travelled, selected warning messages or  
service inspection requirements.  
Ignition off  
1
2
3
Ignition on  
Start the engine  
Requirements  
The service and the coupled functions are available  
depending on the following conditions:  
✓ The ŠKODA Connect services are active.  
✓ The ŠKODA Connect services are available.  
Starting the vehicle with manual transmission  
Secure the vehicle with the parking brake.  
Move the shift lever to the neutral position.  
Keep the clutch pedal depressed.  
›
Remote access to the vehicle  
Usage  
›
›
› Turn key to position 3 .  
Release the key.  
The service relating to remote access to the vehicle  
offers the possibility of remotely controlling certain  
vehicle functions and accessing vehicle information.  
›
Starting the vehicle with automatic transmission  
Secure the vehicle with the parking brake.  
Keep the brake pedal depressed.  
Available functions include, for example, the follow-  
ing:  
›
›
Trip overviews  
Notification of the alarm triggering  
Localisation service notifications (e.g.location, area  
or speed notifications)  
▶
▶
▶
Move the selector lever to position or  
.
›
› Turn key to position 3 .  
Release the key.  
›
CAUTION  
Vehicle search, using horn and flashing signals  
Remote-controlled vehicle locking and unlocking  
▶
▶
Danger of unexpected vehicle movement!  
At temperatures below -10°C, start the vehicle  
▶
with the selector lever in the position.  
Requirements  
Stopping the engine  
Secure the vehicle with the parking brake.  
› Turn key to position 1 .  
›
The service and the coupled functions are available  
depending on the following conditions:  
On vehicles with automatic transmission, the key can  
only be removed when the selector lever is in the  
position.  
✓ The vehicle type, vehicle equipment and Infotain-  
ment type are supported.  
✓ The ŠKODA Connect services are active.  
✓ The ŠKODA Connect services are available.  
WARNING  
Steering lock hazard!  
During a journey with the engine stopped, the igni-  
tion must always be switched on.  
▶
NOTICE  
Risk of engine overheating!  
Do not switch the engine off immediately at the  
end of your journey after the engine has been run-  
ning at high loads. Leave it to run at an idling speed  
for about 1 minute.  
▶

Related Topics

?KODA Connect
?KODA Connect application
User registration and activation of the ?KODA Connect services
Setting personal data protection
User account
Management of online services
Information call
Breakdown call
Service schedules
Vehicle status report
Remote access to the vehicle

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