Online Services › Information call 99
ŠKODA Connect (Online Services) Service management
Breakdown call
infotainment online
.
Usage
Switch online services on/off
It is possible to have the online services switched
off/on exclusively by a ŠKODA service partner.
The breakdown call can be used in the event of a
breakdown.
After turning off the online services, none of the
ŠKODA Connect online services, including the
emergency calls are functioning.
By pressing the key a connection is established
with the ŠKODABreakdown Service. At the same
time, the vehicle sends information about the vehicle
condition and the vehicle position.
To inform the vehicle
user that the ŠKODA
Connect online services
are out of order, the
Conditions
service partner applies
the sticker at a visible
point in the vehicle (e.g. on the roof cladding).
✓ The ŠKODA ConnectServices are active.
✓ The ŠKODA ConnectServices are available.
This sticker must not be removedas long as the on-
line services are off.
Operation
NOTICE
Press the button.
›
It should be noted that the emergency, information
and breakdown calls are not available after switching
off the online services.
For this reason, no automatic emergency call is made
in the event of a serious car accident.
Information call
Usage
The info call can be used if there are problems with
the ŠKODA Connectservices or for information re-
garding the products and services of the ŠKODA
brand.
Service schedules
Usage
If the vehicle detects that a service visit is necessary,
it will automatically send this information to the
service partner of your choice.
Conditions
The service partner will then contact you and sched-
ule the service visit with you.
✓ The ŠKODA Connect services are active.
✓ The ŠKODA Connect services are available.
Requirements
Operation
The service and the coupled functions are available
depending on the following conditions:
Press the key.
›
✓ The service partner is chosen on the ŠKODA
Connect Portal website or in the ŠKODA Connect
application.
✓ The vehicle type, vehicle equipment and Infotain-
ment type are supported.
✓ The ŠKODA Connect services are active.
✓ The ŠKODA Connect services are available.
✓ The Care Connect services are switched on.
✓ The private mode function is switched off.
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