144 Online Services › Shop
downloading the update or postponing the down-
load process.
Requirements
The following conditions must be met for a success-
ful update:
Further information on online updates, their availabil-
ity in the respective countries, on supported vehicles
and Infotainment systems can be found on the fol-
lowing website:
✓ The ignition and the Infotainment are switched
on.
✓ The ŠKODA Connect services were activated in
http://go.skoda.eu/online-system-update
the vehicle.
✓ The ŠKODA Connect services are available.
✓ The vehicle has an internet connection.
✓ The Maximum privacy is not set in the vehicle.
✓ The online update is available in the relevant
If the download of the update is postponed, the
option to download the update will be offered again
the next time the ignition and Infotainment are
switched on.
country.
✓ The charge state of the 12-volt vehicle battery is
sufficient.
Self-help
Operation
If any of the following events occur while download-
ing the update or during installation, please contact a
service provider:
Download update
Turn on the ignition and switch on Infotainment.
Follow the instructions and information displayed
on the Infotainment screen.
›
›
A message appears in the Infotainment screen re-
garding an incorrect download or installation of the
update.
▶
Confirm the download in the Infotainment.
›
The download process can be cancelled at any time.
When the ignition is switched on again, the down-
load process is automatically restored.
The Infotainment screen goes out after switching
on.
The emergency call indicator lamp lights up red.
▶
▶
The download time depends on the speed and quali-
ty of the mobile network, the file size, and the type
of update.
Shop
Usage
Install the update
WARNING
In Infotainment in the Shop menu, the following ac-
tivities can be carried out
The connectivity control unit (OCU) or Infotainment
may not function during installation.
In this event, there are no emergency calls, no auto-
matic emergency calls in the event of an accident
and none of the ŠKODA Connectservices will be
available.
Order new functions and services
Extend purchased functions and services
Buy subsequent ŠKODA Connect data plans
▶
▶
▶
Devices connected via Wi-Fi can also access the
data plans.
Install the update while the vehicle is stationary.
▶
Park the vehicle safely.
Switch off the ignition.
Confirm the software installation on the Infotain-
ment screen.
›
›
›
Further information on the data plans can be found
on the following website:
https://skoda.cubictelecom.com
The vehicle can be left while the installation contin-
ues.
Switch on the ignition and Infotainment after in-
stallation or return to the vehicle.
Check the message regarding successful installa-
tion on the Infotainment screen.
›
›
The functions and services can be subject to a run-
time limitation or even be unlimited.
The functions and services that are purchased are
available to all vehicle users.
The emergency call indicator light does not light
up during installation.
The functions and services can also be purchased
later on the website ŠKODA Connect Portal.
After a successful installation, the emergency call
indicator lamp lights up green.
English 
