Get Interior equipment -> OnStar system Guide for Subaru Outback SUV Second Generation (2000-2004)

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To remove the ashtray for cleaning, open it and pull it out while pushing

the inner plate down.

OnStar system (if equipped)

OnStar is a vehicle communications system that offers a variety of ser-

vices. OnStar provides a one-touch hands-free communication link be-

tween you and the OnStar Center, and allows you to make and receive

personal calls as well. To receive OnStar services, a service subscription

agreement is required and an additional fee may be required. Services

are available 24 hours a day, 7 days a week. For more information, call

1-888-ONSTAR7 (888-667-8277).

HB6027BB

B OnStar services button

Press this button, and you will be connected to an OnStar Advisor.

You will hear a chime, followed by the words “Connecting to OnStar”.

The connection process will normally take about 15 seconds. Your

system is equipped with backup connection retry capabilities. If you

do not immediately connect to OnStar, DO NOT DISCONNECT. A se-

ries of retry attempts will be made automatically. If you wish to cancel

your call to the OnStar center, simply press the OnStar Communica-

tion button.

B OnStar emergency button

In an emergency, press this button to connect with an OnStar Advisor.

1 Emergency button

2 OnStar service button

3 Communication button

4 System status light

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Your call will be given the highest priority, and you will hear a chime

followed by the words “Connecting to OnStar Emergency.” The Advi-

sor will attempt to locate your vehicle, find out what kind of assistance

you require, and contact a nearby emergency services provider who

can dispatch ambulance, fire, police or other emergency services.

Please use this button only for true emergencies. If you press this but-

ton by mistake, please stay on the line and tell the advisor that there

is no emergency.

B OnStar communication button (White DOT)

Press this button at the end of a call. You’ll hear the words “OnStar

Request Ended.” Also, press this button to answer a call from the

OnStar Center, or cancel a call if one of the other buttons is acciden-

tally pressed. This button is also used to access OnStar Personal

Calling and Virtual Advisor services, if those services have been acti-

vated.

B System status light

D Solid green – Indicates the OnStar system in the vehicle is pow-

ered ON and ready to make or receive calls.

D Blinking green – The light blinks green to indicate a call is being

connected or in progress. If you notice this light blinking while you are

not on a call, press the OnStar Communication (white dot) button.

D Red – This signals that your OnStar system may not be functioning

properly. Press the OnStar button to attempt to contact an OnStar ad-

visor. If the connection is made, the advisor will assist you in making

sure your OnStar system is operating properly. If you cannot contact

the OnStar Center, please take your vehicle to the nearest Subaru

dealership for diagnosis and service.

B Volume control

You can control the volume of the OnStar System using the volume

control knob on the radio.

J OnStar subscription plans*

B The OnStar safe & sound plan

Choose this plan for excellent protection, 24/7, 365 days a year. It in-

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cludes valuable services such as Automatic Notification of Air Bag

Deployment, Remote Door Unlock** and Online Concierge services,

to name just a few!

B The OnStar directions & connections plan

This plan features all of the Safe & Sound services, plus Route Sup-

port, RideAssist and Information and Convenience services.

B The OnStar luxury & leisure plan

This plan features all of the Directions & Connections features, plus

fee-free OnStar MED-NET and the luxury of Personal Concierge ser-

vices.

* One of these plans is normally included for a specific duration with each ve-

hicle at time of purchase. Check with your dealership or with your OnStar advi-

sor to determine which plan is included with your vehicle. Services within plans

are subject to change. Please check our website at www.onstar.com

for ser-

vices included in each plan.

** Remote door unlock capabilities vary by vehicle

J OnStar services

The following services are available within OnStar service plans. Your ve-

hicle comes with a specific one-year service plan that allows use of

some or all of the following services.

B Automatic notification of air bag deployment

Should your air bag deploy, a priority signal will be sent to the OnStar

Center with your vehicle’s location (as long as cellular service and the

vehicle’s electrical system are operable). An advisor will attempt to

contact you to assess the nature of your emergency, and then notify

the necessary emergency services provider.

B Emergency services

Should you require emergency assistance, press the OnStar Emer-

gency button and we will contact a nearby emergency services pro-

vider with your exact location and your request for help.

B Roadside assistance***

There’s nothing worse than being stranded on the road with car

trouble. No matter what the problem is (flat tire, out of gas, or engine

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trouble), just call OnStar. We will contact your vehicle manufacturer’s

roadside service provider for the help you need to get you quickly

back on the road.

*** There will be no charge for Roadside Assistance as long as the basic lim-

ited warranty on your vehicle has not expired.

B Stolen vehicle location

OnStar doesn’t just protect you, it protects your vehicle, too. If your

vehicle is ever stolen, just contact OnStar. We will put you in touch

with the authorities and aid them in locating your vehicle. Ask your in-

surance carrier about possible premium discounts.

B AccidentAssist

AccidentAssist provides step-by-step guidance about what to do in

case of an accident. Working with leading insurance companies we

have developed a “best practices” list to assist you through most ac-

cident situations. OnStar AccidentAssist can make the process of

completing a police report and/or insurance claim less stressful.

B Remote door unlock/vehicle alert

If you’ve locked your keys in your vehicle, just call OnStar at

1-888-466-7827 (888-4ONSTAR) and an Advisor will send a signal to

attempt to unlock your door. If you’re having trouble locating your ve-

hicle, OnStar can flash your lights and sound your horn for you. This

feature is disabled 48 hours after the vehicle is parked in order to

maintain battery charge.

B OnStar MED-NET****

OnStar MED-NET securely stores your personal medical information

(e.g., physician’s name, emergency contacts, medications, chronic

conditions) and in an emergency, can quickly send it to a medical fa-

cility. This important information can help assist with diagnosis and

treatment.

**** Requires activation and additional fee for Safe & Sound and Directions &

Connections subscribers. To enroll or for more OnStar Med-Net information,

call 1-800-320-3991.

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B Route support

With OnStar Route Support, an Advisor can help you find your way, no

matter how far off course you are. You can get exact street directions,

or guidance to nearby gas stations, restaurants, hotels or ATMs.

B RideAssist

If you need a lift, anytime of the day or night, just call OnStar. We’ll

contact a transportation provider and send them right to you.

B Information and convenience services

Our Advisors have access to over six million service listings including

hotels, restaurants, gas stations, dealerships, hospitals, ATMs and air-

ports – more than 250 service categories in all. Our Advisors can

even assist you with hotel and restaurant reservations.

B OnStar concierge

Safe & Sound, Directions & Connections and Luxury and Leisure plan

subscribers can access self-serve Online Concierge services for

event tickets, dining reservations, gift recommendations and more at

www.myonstar.com

Luxury & Leisure subscribers have access to Personal Concierge ser-

vices. A Concierge Advisor can help you with virtually any type of re-

quest via email, live chat, phone (1-888-4ONSTAR) or the blue button

in your vehicle. Just ask!

J OnStar personal calling

As an OnStar subscriber, you have access to OnStar Personal Calling (if

available in your area). OnStar Personal Calling provides you with a na-

tionwide wireless phone service that is completely integrated in your ve-

hicle. OnStar Personal Calling operates with the touch of a button and a

few simple voice commands. All it takes to get started is a package of

OPC minutes.

With OnStar Personal Calling, you can enjoy the simplicity of a one-touch

wireless connection. Whether you are placing or receiving a call, once

you press the white dot button, you don’t have to take your hands off the

wheel or your eyes off the road. The ease of the hands-free wireless

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communication service allows you to enjoy an even greater level of safe-

ty, security and convenience while driving.

J OnStar virtual advisor

As an OnStar Personal Calling subscriber, you can make your driving

time more enjoyable and productive with the OnStar Virtual Advisor. With

OnStar Virtual Advisor you can now listen to your favorite financial in-

formation, news, entertainment and information topics, such as stock

quotes , weather reports and sports scores. You can receive your email,

listen to it being read and reply, without taking your hands off the wheel

or eyes off the road. With the press of the white DOT button and a few

simple voice commands, you can browse the pre-selected topics from

your profile which you established on the MyOnStar website, or you can

skip to the subjects that interest you.

To find out more about Virtual Advisor or to set-up your Virtual Advisor

personal profile, visit www.myonstar.com

J OnStar system limitations

Complete limitations can be found on the Subscriber Services Agree-

ment at www.onstar.com

An OnStar Service Subscription Agreement is required in order to re-

ceive OnStar services, including OnStar Personal Calling and OnStar

Virtual Advisor.

OnStar services require vehicle electrical system and wireless service to

be available and operating for features to function properly. OnStar uses

existing emergency service providers as well as wireless and satellite

technologies.

In order to provide you with excellent service, calls with the OnStar Cen-

ter may be monitored or recorded.

OnStar Service is:

D available in the 48 contiguous United States, Alaska and Hawaii;

D available when the vehicle is within the operating range of a cellular

provider;

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D subject to limitations caused by atmospheric conditions, such as se-

vere weather or topographical conditions, such as mountainous terrain;

D subject to cellular carrier equipment limitations.

Global positioning locating capabilities will not be available if satellite

signals are obstructed.

OnStar will not function if the vehicle’s battery is discharged or discon-

nected. It may also be inoperative if the vehicle is in an accident and the

OnStar or vehicle electrical system components are damaged.

OnStar is the communication link between you and existing governmen-

tal emergency and roadside service providers. OnStar will receive your

call and use reasonable effort to contact an appropriate provider. OnStar

cannot promise that the providers will respond in a timely manner or at

all.

Accessory power outlet

B In the luggage compartment (if equipped)

CAUTION

D Do not attempt to use a cigarette lighter in the accessory

power outlet.

D Do not place any foreign objects, especially metal ones such

as coins or aluminum foil, into the accessory power outlet. That

could cause a short circuit. Always put the cap on the accessory

power outlet when it is not in use.

D Use only electrical appliances which are designed for 12V DC

and which consume less than 120W. Overloading the accessory

power outlet can cause a short circuit. Do not use double adapt-

ers or more than one electrical appliance.

D If the plug on your electric appliance is either too loose or too

tight for the accessory power outlet, this can result in a poor con-

tact or cause the plug to get stuck. Only use plugs that fit proper-

ly.

Interior equipment -> OnStar system for Your Subaru Outback SUV Second Generation (2000-2004)

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