Get Emergency Service Guide for Suzuki Ignis SUV Second Generation (2016-2024)

EMERGENCY SERVICE

75RM4-01E

60G411

EMERGENCY SERVICE

Tire changing tool ............................................................... 8-1

Jacking instructions ........................................................... 8-1

Flat tire repair kit (if equipped) .......................................... 8-5

Jump-starting instructions ................................................. 8-10

Towing .................................................................................. 8-11

Engine trouble: Starter does not operate ......................... 8-13

Engine trouble: Flooded engine ........................................ 8-13

Engine trouble: Overheating .............................................. 8-13

8-1

EMERGENCY SERVICE

75RM4-01E

Tire changing tool

75RM076

(1) Jack (if equipped)

(2) Wheel brace

(3) Jack handle

The tire changing tools are stowed in the

luggage compartment.

Refer to “LUGGAGE COMPARTMENT” in

the “ILLUSTRATED TABLE OF CON-

TENTS” section.

75RM374

To remove the spare tire (if equipped), turn

its bolt (4) counterclockwise and remove it.

Jacking instructions

75F062

1) Place the vehicle on level, hard ground.

2) Set the parking brake firmly and shift

into “P” (Park) if your vehicle has a

CVT, or shift into “R” (Reverse) if your

vehicle has a manual transaxle/Auto

Gear Shift.

(3)

(2)

(1)

EXAMPLE

WARNING

After using the tire changing tools,

stow them securely or they can

cause injury if an accident occurs.

CAUTION

The jack should be used only to

change wheels. It is important to read

the jacking instructions in this sec-

tion before attempting to use the

jack.

(4)

WARNING

• Be sure to shift into “P” (Park) for a

CVT vehicle, or into “R” (Reverse)

for a manual transaxle/Auto Gear

Shift vehicle when you jack up the

vehicle.

• Never jack up the vehicle with the

transaxle in “N” (Neutral). Other-

wise, unstable jack may cause an

accident.

8-2

EMERGENCY SERVICE

75RM4-01E

3) Turn on the hazard warning flasher if

your vehicle is near traffic.

4) Block the front and rear of the wheel

diagonally opposite of the wheel being

lifted.

5) Place the spare wheel near the wheel

being lifted as shown in the illustration

in case the jack slips.

54G253

75RM077

75RM078

6) Position the jack at an angle as shown

in the illustration and raise the jack by

turning the jack handle clockwise until

the jack-head groove fits around the

jacking bar beneath the vehicle body.

7) Continue to raise the jack slowly and

smoothly until the tire clears the

ground. Do not raise the vehicle more

than necessary.

WARNING

• Use the jack only to change wheels

on level, hard ground.

• Never jack up the vehicle on an

inclined surface.

• Never raise the vehicle with the

jack in a location other than the

specified jacking point (shown in

the illustration) near the wheel to

be changed.

• Check that the jack is raised at

least 25 mm (1 inch) before it con-

tacts the flange. Use of the jack

when it is within 25 mm (1 inch) of

being fully collapsed may result in

failure of the jack.

• Never get under the vehicle when it

is supported by the jack.

• Never run the engine when the

vehicle is supported by the jack

and never allow passengers to

remain in the vehicle.

8-3

EMERGENCY SERVICE

75RM4-01E

Raising vehicle with garage jack

• Apply the garage jack to one of the

points indicated below.

• Always support the raised vehicle with

jack stands (commercially available) at

the points indicated below.

75RM360

(1) Front

(2) Jack stand

(3) Garage jack

(4) Rear

(5) Rear (4WD)

(6) Rear (2WD)

(7) Jacking point for garage jack

(4)

(1)

(2)

(7)

(1)

(3) (3) (3)

(5) (6)(7) (7)

8-4

EMERGENCY SERVICE

75RM4-01E

NOTE:

For more details, contact an authorized

SUZUKI dealer.

Changing wheels

To change a wheel, use the following pro-

cedure:

1) Remove the jack (if equipped), tools

and spare wheel from the vehicle.

2) Loosen, but do not remove the wheel

nuts.

3) Jack up the vehicle (follow the jacking

instructions in this section).

4) Remove the wheel nuts and wheel.

65J4033

5) Clean any mud or dirt off from the sur-

face of the wheel (1), hub (2), thread

part (3) and surface of the wheel nuts

(4) with a clean cloth. Clean the hub

carefully; it may be hot from driving.

6) Install the new wheel and replace the

wheel nuts with their cone shaped end

facing the wheel. Tighten each nut

snugly by hand until the wheel is

securely seated on the hub.

54G116

Tightening torque for wheel nut

85 Nm (8.7 kg-m, 62.7 lb-ft)

7) Lower the jack and fully tighten the nuts

with a wrench in numerical order as

shown in the illustration.

WARNING

• Be sure to shift into “P” (Park) in

CVT, or shift into “R” (Reverse) in

manual transaxle/Auto Gear Shift

when you jack up the vehicle.

• Never jack up the vehicle with the

transaxle in “N” (Neutral). Other-

wise, unstable jack may cause an

accident.

(2)

(

)

(1)

(3)

WARNING

Use genuine wheel nuts and tighten

them to the specified torque as soon

as possible after changing wheels.

Incorrect wheel nuts or improperly

tightened wheel nuts may come

loose or fall off, which can result in

an accident. If you do not have a

torque wrench, have the wheel nut

torque checked by an authorized

SUZUKI dealer.

8-5

EMERGENCY SERVICE

75RM4-01E

Full wheel cover (if equipped)

60G309

(1) or (2) Flat end tool

Your vehicle includes two tools, a wheel

brace and a jack crank, one of which has a

flat end.

Use the tool with the flat end to remove the

full wheel cap, as shown above.

54P000803

Install the full wheel cover not to cover or

foul the air valve.

Flat tire repair kit (if equipped)

The flat tire repair kit is stowed in the lug-

gage compartment.

Refer to “LUGGAGE COMPARTMENT” in

the “ILLUSTRATED TABLE OF CON-

TENTS” section.

EXAMPLE

WARNING

Failure to follow the instructions in

this section for using the flat tire

repair kit can result in an increased

risk of loss of control and an acci-

dent.

Carefully read and follow the instruc-

tions in this section.

8-6

EMERGENCY SERVICE

75RM4-01E

IMPORTANT

The flat tire repair kit cannot be used in

the following cases. Consult a SUZUKI

dealer or a roadside assistance service.

• Cuts or piercing in the tire tread

larger than approx. 4 mm.

• Cuts in the tire side wall.

• Tire damage caused by driving with

considerably reduced tire pressure or

even with deflated tire.

• The tire bead completely unseated

outside of the rim.

• The rim damaged.

Small punctures in the tire tread,

caused by a nail or a screw, can be

sealed with the flat tire repair kit.

Do not remove nails or screws from the

tire during an emergency repair.

Flat tire repair kit contents

81P70030

(1) Air compressor

(2) Sealant bottle

(3) Filler hose

(4) Valve insert remover

(5) Valve insert (spare)

(6) Speed restriction sticker

(1)

(3)

(4)

(5) (6)

(2)

EXAMPLE

WARNING

Flat tire repair kit sealant is harmful if

swallowed, or if it comes in contact

with skin or eyes. If swallowed, do

not induce vomiting. Give plenty of

water (if possible charcoal slurry)

and seek medical attention immedi-

ately. If sealant gets in eyes, flush

eyes with water and seek medical

attention. Wash thoroughly after han-

dling. Solution can be poisonous to

animals. Keep out of the reach of

children and animals.

NOTICE

Replace the sealant before expiry

date indicated on the label of the

sealant bottle. To purchase new seal-

ant, see your SUZUKI dealer.

8-7

EMERGENCY SERVICE

75RM4-01E

Emergency repair

1) Place the vehicle on level, hard ground.

Set the parking brake firmly and shift

into “R” (Reverse) if your vehicle has a

manual transaxle/Auto Gear Shift, or

shift into “P” (Park) if your vehicle has a

CVT.

Turn on the hazard warning flasher if

your vehicle is near traffic.

Block the front and rear of the wheel

diagonally opposite of the wheel being

repaired.

2) Take out the sealant bottle (2) and the

compressor, and shake the bottle well.

NOTE:

Shake the bottle well before screwing the

filler hose onto the bottle.

81PN118

3) Screw the filler hose (3) onto the bottle,

thereby piercing the inner cap of the

bottle.

NOTE:

Screw the filler hose without removing the

inner cap of the bottle.

81PN153

4) Unscrew the valve cap (7) from the tire

valve (8). Unscrew the valve insert (9)

by using the enclosed valve insert

remover (4). Place the valve insert (9)

onto clean place for re-use.

(3)

WARNING

The valve insert can jump out, if air

remains in the tire. Be careful when

removing the valve insert.

(7)

(8)

(9)

(4)

8-8

EMERGENCY SERVICE

75RM4-01E

81PN248

5) Remove the plug from the filler hose (3)

and insert the filler hose into the tire

valve (8).

63J349

6) Hold the bottle (2) with bottom upwards

and pump the bottle to fill the entire bot-

tle contents (sealant) into the tire.

Thereafter pull off the filler hose and

firmly screw the valve insert into the tire

valve again. If the valve insert is dirty or

lost, use the enclosed spare valve

insert.

81PN120

7) Screw the air hose (10) of the compres-

sor (1) to the tire valve (8). Fit the

power plug (11) to the accessory

socket. For a manual transaxle or an

Auto Gear Shift vehicle, shift from “R”

(Reverse) into “N” (Neutral). Start the

engine. Switch on the compressor.

Inflate the tire to the required air pres-

sure.

If the tire cannot be inflated to the required

air pressure within 5 minutes, move the

vehicle a few meters back and forth to

spread the sealant over the entire tire.

Then, inflate the tire again.

If the tire still cannot be inflated to the

required air pressure, the tire may be

severely damaged. In this case, the flat tire

repair kit cannot provide the necessary

seal. Consult a SUZUKI dealer or a road-

side assistance service.

NOTE:

If the tire is over-inflated, deflate air by

loosening the screw of the air hose.

(3)

(8)

(2)

(1)

(8)

(11)

(10)

10 min. Max.

required

air pressure

WARNING

Do not stand by the tire, when inflat-

ing. It can burst.

NOTICE

Do not operate the compressor for

longer 10 minutes without cease. It

can cause overheating of the com-

pressor.

8-9

EMERGENCY SERVICE

75RM4-01E

81PN249

8) Affix the speed restriction label from the

air compressor in the driver’s field of

view.

9) Make a short drive immediately after

inflating the tire to the required air pres-

sure. Drive carefully with a maximum

speed of 80 km/h (50 mph).

10)Carry on driving carefully to the nearest

SUZUKI dealer or a tire repair shop.

11)After 10 km (6 mile) running, check the

tire pressure with the pressure gauge of

the compressor. If the air pressure indi-

cates more than 130 kPa (1.3 bar), the

emergency repair is completed. But, if

the air pressure indicates less than the

required air pressure, correct the tire

pressure to the required air pressure. If

the tire pressure has dropped below

130 kPa (1.3 bar), the flat tire repair kit

cannot provide the necessary seal. Do

not use the tire and consult a SUZUKI

dealer or a roadside assistance service.

WARNING

Do not affix the speed restriction

label to the air bag. Also do not affix

it to the warning light indicator or to

the speedometer.

WARNING

Check the tire pressure and confirm

the completion of the emergency

repair after 10 km (6 mile) of running.

NOTICE

Have the tire renewed at the nearest

SUZUKI dealer. When reusing the

sealed tire, consult a tire repair shop.

The wheel can be reused after wiping

sealant off completely with cloth in

order to prevent rust, but the tire

valve and tire pressure monitoring

system (TPMS) sensor (if equipped)

must be renewed.

Dispose of the sealant bottle at a

SUZUKI dealer or in accordance with

your regional codes and practices.

After using the sealant bottle, replace

it with a new bottle from your SUZUKI

dealer.

8-10

EMERGENCY SERVICE

75RM4-01E

Using compressor to inflate a tire

1) Place the vehicle on level, hard ground.

Set the parking brake firmly and shift

into “P” (Park) if your vehicle has a

CVT, or shift into “R” (Reverse) if your

vehicle has a manual transaxle or Auto

Gear Shift.

2) Take out the compressor.

3) Unscrew the valve cap from the tire

valve.

4) Connect the air hose of the compressor

to the tire valve.

5) Connect the power plug of the com-

pressor to the accessory socket. For a

manual transaxle or an Auto Gear Shift

vehicle, shift from “R” (Reverse) into “N”

(Neutral). Start the engine. Switch on

the compressor. Inflate the tire to the

required air pressure.

Jump-starting instructions

1) Use only a 12-volt lead-acid battery to

jump-start your vehicle. Position the

good 12-volt lead-acid battery close to

your vehicle so that the jump leads will

reach both batteries. When using a bat-

tery installed on another vehicle, check

that two vehicles do not touch each

other. Set the parking brakes fully on

both vehicles.

2) Turn off all vehicle accessories, except

those necessary for safety reasons (for

example, headlights or hazard lights).

NOTICE

Do not operate the compressor for

longer than 10 minutes. It can cause

overheating of the compressor.

WARNING

• Never attempt to jump-start your

vehicle if the lead-acid battery

appears to be frozen. Batteries in

this condition may explode.

• When making jump lead connec-

tions, check that your hands and

the jump leads remain clear from

pulleys, belts or fans.

• Lead-acid batteries produce flam-

mable hydrogen gas. Keep flames

and sparks away from the battery

or an explosion may occur. Never

smoke when working near the bat-

tery.

• If the booster battery you use for

jump-starting is installed in another

vehicle, check that the two vehicles

are not touching each other.

• If your lead-acid battery discharges

repeatedly, for no apparent reason,

have your vehicle inspected by an

authorized SUZUKI dealer.

• To avoid harm to yourself or dam-

age to your vehicle or battery, fol-

low the jump-starting instructions

below.

If you are in doubt, call for qualified

road service.

NOTICE

Your vehicle should not be started by

pushing or towing. This starting

method could result in permanent

damage to the catalytic converter.

Use jump leads to start a vehicle with

a weak or flat battery.

8-11

EMERGENCY SERVICE

75RM4-01E

54P000804

3) Connect jump leads as follows:

1. Connect one end of the first jump

lead to the positive (+) terminal of

the flat battery (1).

2. Connect the other end to the positive

(+) terminal of the booster battery

(2).

3. Connect one end of the second jump

lead to the negative (–) terminal of

the booster battery (2).

4. Make the final connection to an

unpainted, heavy metal part (i.e.

engine mount bracket (3)) of the

engine of the vehicle with the flat

battery (1).

4) If the booster battery you are using is

fitted to another vehicle, start the

engine of the vehicle with the booster

battery. Run the engine at moderate

speed.

5) Start the engine of the vehicle with the

flat battery.

6) Remove the jump leads in the exact

reverse order in which you connected

them.

Towing

If you need to have your vehicle towed,

contact a professional service. Your dealer

can provide you with detailed towing

instructions.

(2)

(1)

(3)

EXAMPLE

WARNING

Never connect the jump lead directly

to the negative (–) terminal of the dis-

charged battery, or an explosion may

occur.

CAUTION

Connect the jump lead to the engine

mount bracket securely. If the jump

lead disconnects from the engine

mount bracket because of vibration

at the start of the engine, the jump

lead could be caught in the drive

belts.

WARNING

For vehicles equipped with the dual

camera brake support, if your vehicle

is towed with the engine on, press

dual camera brake support OFF

switch and turn off the dual camera

brake support. If not, unexpected

accidents related to the system being

turned on may occur.

NOTICE

Observe the following instructions

when towing your vehicle.

• To help avoid damage to your vehi-

cle during towing, proper equip-

ment and towing procedures must

be used.

• Using the frame hook, tow your

vehicle on paved roads for short

distances at low speed.

8-12

EMERGENCY SERVICE

75RM4-01E

2-wheel drive (2WD) CVT

CVT vehicles may be towed using either of

the following methods.

1) From the front, with the front wheels

lifted and the rear wheels on the

ground. Before towing, make sure that

the parking brake is released.

2) From the rear, with the rear wheels

lifted and a dolly under the front wheels.

2-wheel drive (2WD) manual tran-

saxle or Auto Gear Shift

Manual transaxle vehicles or Auto Gear

Shift vehicles may be towed using either of

the following methods.

1) From the front, with the front wheels

lifted and the rear wheels on the

ground. Before towing, check that the

parking brake is released.

2) From the rear, with the rear wheels

lifted and the front wheels on the

ground, provided the steering and

drivetrain are in operational condition.

Before towing, check that transaxle is in

neutral, the steering wheel is unlocked

(vehicle without keyless push start sys-

tem - the ignition key should be in

“ACC” position) (vehicle with keyless

push start system - the ignition mode is

ACC), and the steering wheel is

secured with a clamping device

designed for towing service.

4-wheel drive (4WD)

Your vehicle should be towed under one of

the following conditions:

1) With all four wheels on a flat-bed truck.

2) With the front or rear wheels lifted and a

dolly under the other wheels.

NOTICE

Towing your vehicle with the front

wheels on the ground can result in

damage to the CVT.

NOTICE

The steering column is not strong

enough to withstand shocks trans-

mitted from the front wheels during

towing. Always unlock the steering

wheel before towing.

NOTICE

After shifting the Auto Gear Shift

gearshift lever to the “N” position,

always check the gear position indi-

cator in the instrument cluster shows

the “N” position to make sure that the

transaxle is disengaged.

If the transaxle cannot be put in neu-

tral, turn the key from the “LOCK” to

the “ON” position or press the engine

switch to change the ignition mode to

ON, and move the Auto Gear Shift

gearshift lever from “N” to “D”, “M”

or “R”, then back to “N” again. Then

turn the key from the “ON” to the

“LOCK” position or press the engine

switch to change the ignition mode to

LOCK (OFF). These procedures may

help put the transaxle in neutral. If

the transaxle still cannot be put in

neutral, you cannot tow the vehicle

without using a towing dolly.

8-13

EMERGENCY SERVICE

75RM4-01E

Engine trouble:

Starter does not operate

1) Try turning the ignition switch to

“START” position or try pressing the

engine switch to change the ignition

mode to START with the headlights

turned on to determine the lead-acid

battery condition. If the headlights go

excessively dim or go off, it usually

means that either the lead-acid battery

is flat or the battery terminal contact is

poor. Recharge the lead-acid battery or

correct battery terminal contact as nec-

essary.

2) If the headlights remain bright, check

the fuses. If the reason for failure of the

starter is not obvious, there may be a

major electrical problem. Have the vehi-

cle inspected by your authorized

SUZUKI dealer.

Engine trouble: Flooded engine

(Vehicle without keyless push start sys-

tem)

If the engine is flooded with gasoline, it

may be hard to start. If this happens, press

the accelerator pedal all the way to the

floor and hold it there while cranking the

engine.

• Do not operate the starter motor for

more than 12 seconds.

(Vehicle with keyless push start system)

If the engine is flooded with gasoline, it

may be hard to start. If this happens, press

the accelerator pedal all the way to the

floor and hold it there while cranking the

engine.

• Do not operate the starter motor for

more than 12 seconds.

NOTE:

If the engine refuses to start, the starter

motor automatically stops after a certain

period of time. After the starter motor has

automatically stopped or if there is any-

thing abnormal in the engine starting sys-

tem, the starter motor runs only while the

engine switch is held pressed.

Engine trouble: Overheating

The engine could overheat temporarily

under severe driving conditions. If the high

engine coolant temperature warning light

comes on as overheating during driving:

1) Turn off the air conditioner, if equipped.

2) Take the vehicle to a safe place and

park.

3) Let the engine run at the normal idle

speed for a few minutes until the high

engine coolant temperature warning

light goes off.

WARNING

If you see or hear escaping steam,

stop the vehicle in a safe place and

immediately turn off the engine to

cool it. Do not open the hood when

steam is present. When the steam

can no longer be seen or heard, open

the hood to see if the coolant is still

boiling. If it is, you must wait until it

stops boiling before you proceed.

8-14

EMERGENCY SERVICE

75RM4-01E

If the high engine coolant temperature

warning light does not go off:

1) Turn off the engine and check that the

water pump belt and pulleys are not

damaged or slipping. If any abnormality

is found, correct it.

2) Check the coolant level in the reservoir.

If it is found to be lower than “LOW”

line, check radiator, water pump, radia-

tor hoses and heater hoses for leakage.

If leakage that may cause overheating

is found, do not run the engine until

these problems have been corrected.

3) If leakage is not found, carefully add

coolant to the reservoir and then the

radiator, if necessary. (Refer to “Engine

coolant” in the “INSPECTION AND

MAINTENANCE” section.)

NOTE:

If engine overheats and you are not sure

what to do, contact your SUZUKI dealer.

79J007

WARNING

• It is hazardous to remove the radia-

tor cap (or degassing tank cap for a

diesel engine) when the water tem-

perature is high, because scalding

fluid and steam may be blown out

under pressure. The cap should

only be taken off when the coolant

temperature has lowered.

• To help prevent personal injury,

keep hands, tools and clothing

away from the engine cooling fan

and air-conditioner fan (if

equipped). These electric fans can

automatically turn on without warn-

ing.

8-15

EMERGENCY SERVICE

75RM4-01E

MEMO

Emergency Service for Your Suzuki Ignis SUV Second Generation (2016-2024)

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