Get When trouble arises -> Steps to take in an emergency Guide for Toyota Auris 4 Door Second Generation (2013-2018)

531

8-2. Steps to take in an emergency

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle

towed by any authorized Toyota dealer or repairer, or another

duly qualified and equipped professional or commercial towing

service, using a wheel-lift type truck or flatbed truck.

Use a safety chain system for all towing, and abide by all state/

provincial and local laws.

Situations when it is necessary to contact dealers before towing

The following may indicate a problem with your transmission. Contact

any authorized Toyota dealer or repairer, or another duly qualified and

equipped professional or commercial towing service before towing.

● The engine is running but the vehicle does not move.

● The vehicle makes an abnormal sound.

Towing with a sling-type truck

Do not tow with a sling-type truck

to prevent body damage.

8

532

8-2. Steps to take in an emergency

Towing with a wheel-lift type truck

X From the front

X From the rear

Release the parking brake.

Use a towing dolly under the

front wheels.

Using a flatbed truck

1

Apply the parking brake and turn the engine switch off.

Use wheel chocks for all 4 wheels to prevent the vehicle from rolling.

2

Secure the vehicle by strapping

the tires to the deck of the tow

truck as shown.

533

8-2. Steps to take in an emergency

Emergency towing

If a tow truck is not available in an emergency, your vehicle may be

temporarily towed using cables or chains secured to the emergency

towing eyelets. This should only be attempted on hard surfaced roads

for at most 80 km (50 miles) at under 30 km/h (18 mph).

A driver must be in the vehicle to steer and operate the brakes. The

vehicle’s wheels, drive train, axles, steering and brakes must be in

good condition.

Emergency towing procedure

1

Take out the towing eyelet. (→P. 558, 572)

2

Remove the eyelet cover using

a flathead screwdriver.

To prevent damage, cover the tip of

the screwdriver with a rag.

3

Insert the towing eyelet into the

hole and tighten partially by

hand.

8

4

Tighten down the towing eyelet

securely using a wheel nut

wrench* or hard metal bar.

*: If the vehicle is not equipped with a

wheel nut wrench, a wheel nut

wrench can be purchased at any

authorized Toyota dealer or

repairer, or another duly qualified

and equipped professional.

534

8-2. Steps to take in an emergency

5

6

Securely attach cables or chains to the towing eyelet.

Take care not to damage the vehicle body.

Vehicles without a smart entry & start system: Enter the vehicle

being towed and start the engine.

If the engine does not start, turn the engine switch to the “ON” position.

Vehicles with Stop & Start system: Before towing the vehicle, turn the

engine switch off once, and then start the engine.

Vehicles with a smart entry & start system: Enter the vehicle being towed

and start the engine.

If the engine does not start, turn the engine switch to IGNITION ON mode.

Vehicles with Stop & Start system: Before towing the vehicle, turn the

engine switch off once, and then start the engine.

7

Shift the shift lever to N and release the parking brake.

When the shift lever cannot be shifted: →P. 588

■While towing

If the engine is not running, the power assist for the brakes and steering will

not function, making steering and braking more difficult.

■Wheel nut wrench

Vehicles without a wheel nut wrench: Wheel nut wrench can be purchased at

any authorized Toyota dealer or repairer, or another duly qualified and

equipped professional.

Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-

gage compartment. (→P. 558)

535

8-2. Steps to take in an emergency

WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■When towing the vehicle

Be sure to transport the vehicle with the

front wheels raised or with all four wheels

raised off the ground. If the vehicle is

towed with the front wheels contacting

the ground, the drivetrain and related

parts may be damaged.

■To prevent causing serious damage to the Stop & Start system when

towing (vehicles with a Stop & Start system)

Never tow this vehicle with four wheels on the ground. Use a flatbed truck,

or lift up front or rear of the vehicle by using a wheel-lift type truck.

■While towing

●When towing using cables or chains, avoid sudden starts, etc. which place

excessive stress on the towing eyelets, cables or chains. The towing eye-

lets, cables or chains may become damaged, broken debris may hit peo-

ple, and cause serious damage.

●Vehicles without a smart entry & start system: Do not turn the engine

switch to the “LOCK” position.

There is a possibility that the steering wheel is locked and cannot be oper-

ated.

Vehicles with a smart entry & start system: Do not turn the engine switch

off.

There is a possibility that the steering wheel is locked and cannot be oper-

ated.

8

■Installing towing eyelets to the vehicle

Make sure that towing eyelets are installed securely.

If not securely installed, towing eyelets may come loose during towing.

536

8-2. Steps to take in an emergency

NOTICE

■To prevent damage to the vehicle when towing using a wheel-lift type

truck

●Vehicles without a smart entry & start system: Do not tow the vehicle from

the rear when the engine switch is in the “LOCK” position or the key is

removed.

The steering lock mechanism is not strong enough to hold the front wheels

straight.

●Vehicles with a smart entry & start system: Do not tow the vehicle from the

rear when the engine switch is off. The steering lock mechanism is not

strong enough to hold the front wheels straight.

●When raising the vehicle, ensure adequate ground clearance for towing at

the opposite end of the raised vehicle. Without adequate clearance, the

vehicle could be damaged while being towed.

■To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

■To prevent damage to the vehicle during emergency towing

Do not secure cables or chains to the suspension components.

■To prevent damage to the vehicle when using a flatbed truck

●Do not drive over wheel chocks, as doing so may damage the tires.

●Do not tie down the vehicle over any parts other than the tires (do not use

parts such as the suspension).

■When towing a vehicle equipped with the Stop & Start system (if

equipped)

Vehicles without a smart entry & start system: When it is necessary to tow

the vehicle with all 4 wheels contacting the ground, perform the following

procedure before towing the vehicle to protect the system.

Turn the engine switch off once, and then start the engine. If the engine

does not start, turn the engine switch to “ON” position.

Vehicles with a smart entry & start system: When it is necessary to tow the

vehicle with all 4 wheels contacting the ground, perform the following proce-

dure before towing the vehicle to protect the system.

Turn the engine switch off once, and then start the engine. If the engine

does not start, turn the engine switch to IGNITION ON mode.

537

8-2. Steps to take in an emergency

If you think something is wrong

If you notice any of the following symptoms, your vehicle proba-

bly needs adjustment or repair. Contact any authorized Toyota

dealer or repairer, or another duly qualified and equipped pro-

fessional as soon as possible.

Visible symptoms

● Fluid leaks under the vehicle.

(Water dripping from the air conditioning after use is normal.)

● Flat-looking tires or uneven tire wear

● Vehicles with a 3-ring meter: High engine coolant temperature

warning light comes on.

● Vehicles with a 2-ring meter: High engine coolant temperature

gauge needle continually points higher than normal.

Audible symptoms

● Changes in exhaust sound

● Excessive tire squeal when cornering

● Strange noises related to the suspension system

● Pinging or other noises related to the engine

Operational symptoms

● Engine missing, stumbling or running roughly

● Appreciable loss of power

8

● Vehicle pulls heavily to one side when braking

● Vehicle pulls heavily to one side when driving on a level road

● Loss of brake effectiveness, spongy feeling, pedal almost touches

the floor

538

8-2. Steps to take in an emergency

Fuel pump shut off system (gasoline engine

only)

To minimize the risk of fuel leakage when the engine stalls or

when an airbag inflates upon collision, the fuel pump shut off

system stops the supply of fuel to the engine.

Follow the procedure below to restart the engine after the system is

activated.

X Vehicles without a smart entry & start system

1

Turn the engine switch to the “ACC” or “LOCK” position.

2

Restart the engine.

X Vehicles with a smart entry & start system

1

Turn the engine switch to ACCESSORY mode or turn it off.

2

Restart the engine.

NOTICE

■Before starting the engine

Inspect the ground under the vehicle.

If you find that fuel has leaked onto the ground, the fuel system has been

damaged and is in need of repair. Do not restart the engine.

539

8-2. Steps to take in an emergency

If a warning light turns on or a warning

buzzer sounds

Calmly perform the following actions if any of the warning lights

comes on or flashes. If a light comes on or flashes, but then

goes off, this does not necessarily indicate a malfunction in the

system. However, if this continues to occur, have the vehicle

inspected by any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

Brake system warning light (warning buzzer)*¹

Indicates that:

• The brake fluid level is low; or

• The brake system is malfunctioning

This light also comes on when the parking brake is not

released. If the light turns off after the parking brake is

fully released the system is operating normally.

→ Immediately stop the vehicle in a safe place and con-

tact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

Continuing to drive the vehicle may be dangerous.

Charging system warning light

Indicates a malfunction in the vehicle’s charging system

→ Immediately stop the vehicle in a safe place and con-

tact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

8

(If equipped)

Low engine oil pressure warning light

Indicates that the engine oil pressure is too low.

→ Immediately stop the vehicle in a safe place and con-

tact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

High engine coolant temperature warning light

Indicates that the engine is almost overheating. (→P. 598)

→ Immediately stop the vehicle in a safe place and con-

tact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

540

8-2. Steps to take in an emergency

Warning light Warning light/Details/Actions

Malfunction indicator lamp

Indicates a malfunction in:

• The electronic engine control system;

• The electronic throttle control system; or

• The electronic Multidrive (if equipped) control system

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

SRS warning light

Indicates a malfunction in:

• The SRS airbag system; or

• The seat belt pretensioner system

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

ABS warning light

Indicates a malfunction in:

• The ABS; or

• The brake assist system

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

Electric power steering system warning light (warning

buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-

ing) system

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

Cruise control indicator

Indicates a malfunction in the cruise control system.

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

(Comes on in yellow)

(If equipped)

Speed limiter indicator

Indicates a malfunction in the speed limiter system.

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

(Comes on in yellow)

(If equipped)

541

8-2. Steps to take in an emergency

Warning light/Details/Actions

Warning light

Slip indicator

Indicates a malfunction in:

• The VSC (Vehicle Stability Control) system;

• The TRC (Traction Control) system; or

• The hill-start assist control system

The light will flash when the VSC or the TRC is operating.

(→P. 330)

(Comes on)

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

PCS warning light

When the warning light flashes (and a buzzer sounds):

Indicates a malfunction in the PCS (Pre-Crash Safety sys-

tem)

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

When the warning light flashes (and a buzzer does not

sound):

Indicates that the PCS (Pre-Crash Safety system) is tem-

porarily unavailable, possibly due to either of the following:

• The part of the windshield around the front sensor being

dirty, fogged up or covered with condensation, ice, stick-

ers, etc.

→ Clear the dirt, fog, condensation, ice, stickers, etc.

(→P. 253)

(If equipped)

• Front sensor temperature being outside of its opera-

tional range

→ Wait for a while until the area around the front sensor

has cooled down sufficiently.

When the warning light is illuminated:

8

Either the VSC (Vehicle Stability Control) system or PCS

(Pre-Crash Safety system) is disabled or both are dis-

abled.

→ To enable the PCS, enable both the VSC system and

PCS. (→P. 258, 331)

Stop & Start cancel indicator

Indicates a malfunction in the Stop & Start system

(The Stop & Start cancel indicator will come on when the

system is canceled.: →P. 285)

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

(Flashes)

(If equipped)

542

8-2. Steps to take in an emergency

Warning light Warning light/Details/Actions

Fuel filter warning light

Indicate that the amount of accumulated water in the fuel

filter has reached the specified level.

→ P. 479

(If equipped)

Low engine oil level warning light

Indicates that engine oil level is low, but does not indicate

a malfunction.

→ Check the level of engine oil, and add if necessary.

(→P. 465)

Engine oil change reminder light

When the light flashes:

Indicates that the engine oil is scheduled to be changed.

(The indicator will not work properly unless the oil mainte-

nance date has been reset).

→ Check the engine oil, and change if necessary. After

changing the engine oil, the oil change system

should be reset. (→P. 470)

When the light comes on:

Indicates that the engine oil should be changed.

After the engine oil is changed and the oil maintenance

data has been reset.

(If equipped)

→ Check and change the engine oil, and oil filter by any

authorized Toyota dealer or repairer, or another duly

qualified and equipped professional. After changing

the engine oil, the oil change system should be reset.

(→P. 470)

DPF system warning light

• Indicates that the DPF catalytic converter needs to be

cleaned due to repeated short trips and/or low-speed

driving.

• Indicates that the amount of accumulated deposits in the

DPF catalytic converter has reached the specified level.

→ To clean with DPF catalytic converter, drive the vehi-

cle at a speed of 65 km/h (40 mph) or greater for 20 to

30 minutes as much as possible until the DPF system

^{warning light turns off}*².

(If equipped)

Do not turn off the engine as much as possible until

the DPF system warning light turns off.

If it is not possible to drive the vehicle at speeds of 65

km/h (40 mph) or greater, or the DPF system warning

light does not turn off even after driving for more than

30 minutes, have the vehicle inspected by any autho-

rized Toyota dealer or repairer, or another duly quali-

fied and equipped professional.

543

8-2. Steps to take in an emergency

Warning light/Details/Actions

Warning light

Open door warning light (warning buzzer)*³

Indicates that a door is not fully closed

→ Check that all the doors are closed.

(If equipped)

Smart entry & start system indicator

Indicates a malfunction in the smart entry & start system.

→ Have the vehicle inspected by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional immediately.

(Flashes in yellow for

15 seconds.)

(If equipped)

Low fuel level warning light

3-ring meter:

Indicates that remaining fuel is approximately 7.5 L (2.0

gal., 1.6 Imp. gal.) or less

2-ring meter:

• Gasoline engine: Indicates that remaining fuel is approx-

imately 7.5 L (2.0 gal., 1.6 Imp. gal.) or less

• Diesel engine: Indicates that remaining fuel is approxi-

mately 8.3 L (2.2 gal., 1.8 Imp. gal.) or less

→ Refuel the vehicle.

Driver’s and front passenger’s seat belt reminder light

^{(warning buzzer)}*⁴

Warns the driver and/or front passenger to fasten their

seat belts

→ Fasten the seat belt.

If the front passenger’s seat is occupied, the front

passenger’s seat belt also needs to be fastened to

make the warning light (warning buzzer) turn off.

Rear passengers’ seat belt reminder lights (warning

^buzzer)*⁴

8

Warns the rear passengers to fasten their seat belts.

→ Fasten the seat belt.

(If equipped)

544

8-2. Steps to take in an emergency

Warning light Warning light/Details/Actions

Tire pressure warning light

When the light comes on:

Low tire inflation pressure such as

• Natural causes (→P. 547)

• Flat tire (→P. 557, 571)

→ Adjust the tire inflation pressure to the specified

level.

The light will turn off after a few minutes. In case the

light does not turn off even if the tire inflation pres-

sure is adjusted, have the system checked by any

authorized Toyota dealer or repairer, or another duly

qualified and equipped professional.

When the light comes on after blinking for 1 minute:

Malfunction in the tire pressure warning system (→P. 548)

→ Have the system checked by any authorized Toyota

dealer or repairer, or another duly qualified and

equipped professional.

(If equipped)

Master warning light

A buzzer sounds and the warning light comes on and

flashes to indicate that the master warning system has

detected a malfunction.

(If equipped)

→ P. 551

*¹: Parking brake engaged warning buzzer:

The buzzer sounds to indicate that the parking brake is still engaged (with

the vehicle having reached a speed of 5 km/h [3 mph]).

*²: The DPF system warning light may not turn off when the engine oil change

reminder light is on. In this event, have the vehicle inspected by any autho-

rized Toyota dealer or repairer, or another duly qualified and equipped pro-

fessional.

*³: Open door warning buzzer:

A buzzer will sound if the vehicle reaches a speed of 5 km/h (3 mph) or

more with any door open.

*⁴: Driver’s and passengers’ seat belt buzzer:

The driver’s and passengers’ seat belt buzzer sounds to alert the driver and

passengers that his or her seat belt is not fastened. The buzzer sounds for

30 seconds after the vehicle reaches a speed of at least 20 km/h (12 mph).

Then, if the seat belt is still unfastened, the buzzer will sound in a different

tone for 90 more seconds.

545

8-2. Steps to take in an emergency

Follow the correction procedures. (vehicles with a smart entry &

start system and with a 3-ring meter)

After taking the specified steps to correct the suspected problem,

check that the warning light turns off.

Interior Exterior Warning

Warning light/Details/Action

buzzer buzzer

light

Smart entry & start system indicator (vehi-

cles with a Multidrive)

The electronic key was carried outside the

vehicle and the driver’s door was opened

and closed while any shift position other than

P was selected without turning off the engine

switch.

Continuous

(Flashes in

yellow)

→ Change the shift position to P.

→ Bring the electronic key back into the

vehicle.

Smart entry & start system indicator (vehi-

cles with a Multidrive)

The electronic key was carried outside the

vehicle and the driver’s door was opened

and closed while the shift position P was

selected without turning off the engine

switch.

Once 3 times

(Flashes in

yellow)

→ Turn the engine switch off or bring the

electronic key back into the vehicle.

Smart entry & start system indicator

Indicates that a door other than the driver’s

door has been opened and closed with the

engine switch in any mode other than off and

the electronic key outside of the detection

area.

8

Once 3 times

(Flashes in

yellow)

→ Confirm the location of the electronic

key.

546

8-2. Steps to take in an emergency

Interior Exterior Warning

Warning light/Details/Action

buzzer buzzer

light

Smart entry & start system indicator

An attempt was made to exit the vehicle with

the electronic key and lock the doors without

first turning the engine switch off.

→ Turn the engine switch off and lock the

doors again.

Continuous

Once

(5 seconds)

(Flashes in

yellow)

Smart entry & start system indicator

Indicates that the electronic key is not

present when attempting to start the engine.

→ Confirm the location of the electronic

key.

Once

9 times

Once



(Flashes in

yellow for 15

seconds)

Smart entry & start system indicator

An attempt was made to drive when the reg-

ular key was not inside the vehicle.

→ Confirm that the electronic key is inside

the vehicle.

(Flashes in

yellow)

Smart entry & start system indicator

Indicates that the electronic key battery is

low.

→ Replace the battery.

(→P. 503)

(Flashes in

yellow for 15

seconds)

Smart entry & start system indicator

Indicates that the steering lock has not been

released.

(Flashes

quickly in

green for 15

seconds)

→ Release the steering lock. (→P. 219)

Smart entry & start system indicator

• When the doors were unlocked with the

mechanical key and then the engine switch

was pressed, the electronic key could not

be detected in the vehicle.

• The electronic key could not be detected in

the vehicle even after the engine switch

was pressed two consecutive times.

→ Vehicles with a Multidrive: Touch the

electronic key to the engine switch while

depressing the brake pedal.

Once



(Flashes in

yellow for 30

seconds)

→ Vehicles with a manual transmission:

Touch the electronic key to the engine

switch while depressing the clutch pedal.

547

8-2. Steps to take in an emergency

■Front passenger detection sensor, seat belt reminder and warning

buzzer

●If luggage is placed on the front passenger seat, the front passenger detec-

tion sensor may cause the warning light to flash and the warning buzzer to

sound even if a passenger is not sitting in the seat.

●If a cushion is placed on the seat, the sensor may not detect a passenger,

and the warning light may not operate properly.

■If the malfunction indicator lamp comes on while driving

For some models, the malfunction indicator lamp will come on if the fuel tank

becomes completely empty. If the fuel tank is empty, refuel the vehicle imme-

diately. The malfunction indicator lamp will go off after several trips.

If the malfunction indicator lamp does not go off, contact any authorized

Toyota dealer or repairer, or another duly qualified and equipped professional

as soon as possible.

■When the tire pressure warning light comes on (vehicles with a tire pres-

sure warning system)

Carry out the following procedure after the tire temperature has lowered suffi-

ciently.

●Check the tire inflation pressure and adjust it to the appropriate level.

●If the warning light does not go out after several minutes, check that the tire

inflation pressure is at the specified level and carry out initialization.

The warning light may come on again if the above operations are conducted

without first allowing the tire temperature to lower sufficiently.

■The tire pressure warning light may come on due to natural causes

(vehicles with a tire pressure warning system)

The tire pressure warning light may come on due to natural causes such as

natural air leaks and tire inflation pressure changes caused by temperature.

In this case, adjusting the tire inflation pressure will turn off the warning light

(after a few minutes).

8

■When a tire is replaced with a spare tire (vehicles with a tire pressure

warning system)

The spare tire is not equipped with a tire pressure warning valve and trans-

mitter. If a tire goes flat, the tire pressure warning light will not turn off even

though the flat tire has been replaced with the spare tire. Replace the spare

tire with the repaired tire and adjust the tire inflation pressure. The tire pres-

sure warning light will go off after a few minutes.

■Conditions that the tire pressure warning system may not function prop-

erly (vehicles with a tire pressure warning system)

→P. 486

548

8-2. Steps to take in an emergency

■If the tire pressure warning light frequently comes on after blinking for 1

minute (vehicles with a tire pressure warning system)

X Vehicles without a smart entry & start system

If the tire pressure warning light comes on after blinking for 1 minute fre-

quently when the engine switch is turned to the “ON” position, have it

checked by any authorized Toyota dealer or repairer, or another duly qualified

and equipped professional.

X Vehicles with a smart entry & start system

If the tire pressure warning light comes on after blinking for 1 minute fre-

quently when the engine switch is turned to IGNITION ON mode, have it

checked by any authorized Toyota dealer or repairer, or another duly qualified

and equipped professional.

■Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an

audio sound.

■If the engine oil change reminder light flashes (diesel engine)

Repeated short trips and/or low-speed driving may cause the oil to degrade

sooner than usual, regardless of the actual distance driven. If this happens,

the engine oil change reminder will flash.

■Engine oil change reminder light comes on (diesel engine)

Replace the engine oil filter when the engine oil change reminder light does

not come on even if you have driven over 15000 km (9300 miles) after the

engine oil was changed.

There is a possibility that the engine oil change reminder light has been illumi-

nated when you have driven less than 15000 km (9300 miles) based on a

usage or driving condition.

■Electric power steering system warning light (warning buzzer)

When the battery charge becomes insufficient or the voltage temporarily

drops, the electric power steering system warning light may come on and the

warning buzzer may sound.

549

8-2. Steps to take in an emergency

WARNING

■If both the ABS and the brake system warning lights remain on

Stop your vehicle in a safe place immediately and contact any authorized

Toyota dealer or repairer, or another duly qualified and equipped profes-

sional. The vehicle will become extremely unstable during braking, and the

ABS system may fail, which could cause an accident resulting in death or

serious injury.

■When the electric power steering system warning light comes on

The steering wheel may become extremely heavy.

If the steering wheel becomes heavier than usual when operating, hold

firmly and operate using more force than usual.

■When driving to clean the DPF catalytic converter (diesel engine)

When driving, pay sufficient attention to weather, road conditions, terrain

and traffic conditions, and be sure to observe traffic laws and/or regulations.

Failure to do so may cause an unexpected accident, resulting in death or

serious injury.

■If the tire pressure warning light comes on (vehicles with a tire pres-

sure warning system)

Be sure to observe the following precautions. Failure to do so could cause a

loss of vehicle control and result in death or serious injury.

●Stop your vehicle in a safe place as soon as possible. Adjust the tire infla-

tion pressure immediately.

●Vehicles with a spare tire: If the tire pressure warning light comes on even

after tire inflation pressure adjustment, it is probable that you have a flat

tire. Check the tires. If a tire is flat, change it with the spare tire and have

the flat tire repaired by the nearest authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

●Vehicles with an emergency tire puncture repair kit: If the tire pressure

warning light comes on even after tire inflation pressure adjustment, it is

probable that you have a flat tire. Check the tires. If a tire is flat, repair the

flat tire by using emergency tire puncture repair kit.

8

●Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you

could lose control of the steering wheel or the brakes.

■If a blowout or sudden air leakage should occur (vehicles with a tire

pressure warning system)

The tire pressure warning system may not activate immediately.

550

8-2. Steps to take in an emergency

NOTICE

■To ensure the tire pressure warning system operates properly (vehi-

cles with a tire pressure warning system)

Do not install tires with different specifications or makers, as the tire pres-

sure warning system may not operate properly.

■When the DPF system warning light comes on (diesel engine)

If the DPF system warning light is left on without performing cleaning, after

an additional 100 to 300 km (62 to 187 miles), the malfunction indicator

lamp may come on. If this happens, have the vehicle inspected by any

authorized Toyota dealer or repairer, or another duly qualified and equipped

professional immediately.

■If the fuel filter warning light comes on (diesel engine)

Never drive the vehicle with the warning light on. Continued driving with

water accumulated in the fuel filter will damage the fuel injection pump.

551

8-2. Steps to take in an emergency

If a warning message is displayed (vehicles

with a 2-ring meter)

The multi-information display shows warnings of system mal-

functions, incorrectly performed operations, and messages that

indicate a need for maintenance. When a message is shown,

perform the correction procedure appropriate to the message.

Master warning light

1

The master warning light also

comes on or flashes in order to

indicate that a message is cur-

rently being displayed on the multi-

information display.

Multi-information display

2

If any of the message or indicator comes on again after the following

actions have been performed, contact any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional.

Messages and warnings

The warning lights and warning buzzers operate as follows depending

on the content of the message. If a message indicates the need for

inspection by a dealer, have the vehicle inspected by any authorized

Toyota dealer or repairer, or another duly qualified and equipped pro-

fessional immediately.

8

System

warning Warning buzzer*

light

Warning

Indicates an important situation,

such as when a system related to

driving is malfunctioning or that

danger may result if the correction

procedure is not performed

Comes

on



Sounds

552

8-2. Steps to take in an emergency

System

warning Warning buzzer*

light

Warning

Indicates an important situation,

Sounds or does such as when the systems shown

Comes

on or

flashes



not sound

Sounds

on the multi-information display

may be malfunctioning

Indicates a situation, such as

when damage to the vehicle or

danger may result

Flashes



Indicates a condition, such as

malfunction of electrical compo-

nents, their condition, or indicates

the need for maintenance

Comes

on

Does not sound

Indicates a situation, such as

when an operation has been per-



Does not sound formed incorrectly, or indicates

how to perform an operation cor-

rectly

*: A buzzer sounds the first time a message is shown on the multi-informa-

tion display

If a message instructing to refer to the Owner’s Manual is dis-

played

● If the following message is displayed, take the appropriate actions.

• “DPF full. See owner’s manual.” (diesel engine)

→P. 555

● If the following message is displayed, there may be a malfunction.

Immediately stop the vehicle in a safe place and contact any autho-

rized Toyota dealer or repairer, or another duly qualified and

equipped professional.

• “Brake effectiveness is reduced due to failure, please stop in a

safe area and check manual.”

553

8-2. Steps to take in an emergency

Other messages displayed on the multi-information display

Take the appropriate actions as instructed in the message displayed.

If any of the following messages are displayed, also refer to this

Owner’s Manual.

■ If “Check charging system.” is displayed

Indicates a malfunction in the vehicle’s charging system.

Immediately stop the vehicle in a safe place and contact any autho-

rized Toyota dealer or repairer, or another duly qualified and

equipped professional.

■ If “Engine oil pressure low.” is displayed

Indicates that the engine oil pressure is too low.

Immediately stop the vehicle in a safe place and contact any autho-

rized Toyota dealer or repairer, or another duly qualified and

equipped professional.

■ When “Headlight system malfunction. Visit your dealer.” is

displayed on the multi-information display (if equipped)

The following systems may be malfunctioning. Have the vehicle

inspected by any authorized Toyota dealer or repairer, or another

duly qualified and equipped professional immediately.

● The LED headlight system

● The automatic headlight leveling system

● Automatic High Beam

■ If “Front sensor systems are temporarily unavailable due to

inappropriate temp. Wait a moment.” or “Front sensor systems

are temporarily unavailable due to blocked vision. Clean wind-

shield.” is displayed (if equipped)

8

The following systems may be suspended until the problem shown

in the message is resolved.

● PCS (Pre-Crash Safety system)

● LDA (Lane Departure Alert)

● Automatic High Beam

● RSA (Road Sign Assist)

554

8-2. Steps to take in an emergency

■ If “Drain water from fuel filter.” is displayed (1ND-TV engine)

Indicates that the amount of water that has accumulated in the fuel

filter has reached a specified level.

→P. 479

■ If “Engine oil low.” is displayed (if equipped)

Indicates that the engine oil level may be low.

Check the engine oil level and add oil if necessary.

■ If “Oil Maintenance required soon.” is displayed (if equipped)

Indicates that the engine oil is scheduled to be changed. (The indi-

cator will not work properly unless the oil maintenance data has

been reset.)

Check the engine oil, and change if necessary. After changing the

engine oil, the oil change system should be reset. (→P. 470)

■ If “Oil maintenance required.” is displayed (if equipped)

Indicates that the engine oil should be changed. (After the engine

oil is changed and the oil maintenance data has been reset.)

Check and change the engine oil, and oil filter by any authorized

Toyota dealer or repairer, or another duly qualified and equipped

professional. After changing the engine oil, the oil change system

should be reset. (→P. 470)

555

8-2. Steps to take in an emergency

■ If “DPF full. See owner’s manual.” is displayed (diesel engine)

Indicates that the amount of accumulated deposits in the DPF cata-

lytic converter has reached a specified level and it is necessary to

clean the DPF catalytic converter. (Deposits may accumulate more

quickly due to repeated short trips and/or frequent low-speed driv-

ing.)

To clean the DPF catalytic converter, drive the vehicle at a speed of

65 km/h (40 mph) or higher for 20 to 30 minutes until the message

is cleared*.

If possible, do not turn off the engine until the message is cleared.

If it is not possible to drive the vehicle at a speed of 65 km/h (40

mph) or higher, or if the message is not cleared after driving for

more than 30 minutes, have the vehicle inspected by any autho-

rized Toyota dealer or repairer, or another duly qualified and

equipped professional.

*: This message may not be cleared if the engine oil change reminder is also

displayed on the multi-information display. In this event, have the vehicle

inspected by any authorized Toyota dealer or repairer, or another duly

qualified and equipped professional.

■ If “DPF full, engine service required.” is displayed (1WW

engine)

Indicates that the automatic cleaning function may not be able to

operate due to the amount of accumulated deposits in the DPF cat-

alytic converter exceeding a specified level.

Have the vehicle inspected by any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional imme-

diately.

8

556

■System warning light

8-2. Steps to take in an emergency

In the following situation, the master warning light will not come on or flash.

Instead, a separate system warning light will come on along with a message

displayed on the multi-information display.

●Malfunction of the brake system

The brake system warning light will come on. (→P. 539)

■Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an

audio sound.

■Engine oil change reminder message comes on (1ND-TV engine only)

Replace the engine oil filter when the engine oil change reminder message

does not come on even if you have driven over 15000 km (9300 miles) after

the engine oil was changed.

There is a possibility that the “Oil maintenance required.” message has been

displayed when you have driven less than 15000 km (9300 miles) based on a

usage or driving condition.

WARNING

■When driving to clean the DPF catalytic converter (diesel engine)

When driving, pay sufficient attention to weather, road conditions, terrain

and traffic conditions, and be sure to observe traffic laws and/or regulations.

Failure to do so may cause an unexpected accident, resulting in death or

serious injury.

NOTICE

■When the DPF system warning message comes on (diesel engine)

If the DPF system warning message is left on without performing cleaning,

after an additional 100 to 300 km (62 to 187 miles), the malfunction indicator

lamp may come on. If this happens, have the vehicle inspected by any

authorized Toyota dealer or repairer, or another duly qualified and equipped

professional immediately.

■If the fuel filter warning message comes on (diesel engine)

Never drive the vehicle with the warning message is shown. Continued driv-

ing with water accumulated in the fuel filter will damage the fuel injection

pump.

557

8-2. Steps to take in an emergency

If you have a flat tire (vehicles with a spare

tire)

Your vehicle is equipped with a spare tire. The flat tire can be

replaced with the spare tire.

For details about tires: →P. 481

WARNING

■If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

● Stop the vehicle on a hard, flat surface.

● Set the parking brake.

● Shift the shift lever to P (Multidrive) or R (manual transmission).

● Stop the engine.

● Turn on the emergency flashers. (→P. 528)

8

558

8-2. Steps to take in an emergency

Location of the spare tire, jack and tools

X Vehicles with a compact spare tire

Tool bag

Towing eyelet

1

2

3

4

5

6

Wheel nut wrench

Jack handle

Jack

Spare tire

559

8-2. Steps to take in an emergency

X Vehicles with a full-size spare tire

Jack handle

Jack

1

2

3

4

5

Towing eyelet

Wheel nut wrench

Spare tire

8

560

8-2. Steps to take in an emergency

WARNING

■Using the tire jack

Observe the following precautions.

Improper use of the tire jack may cause the vehicle to suddenly fall off the

jack, leading to death or serious injury.

●Do not use the tire jack for any purpose other than replacing tires or install-

ing and removing tire chains.

●Only use the tire jack that comes with this vehicle for replacing a flat tire.

Do not use it on other vehicles, and do not use other tire jacks for replac-

ing tires on this vehicle.

●Put the jack properly in its jack point.

●Do not put any part of your body under the vehicle while it is supported by

the jack.

●Do not start the engine or drive the vehicle while the vehicle is supported

by the jack.

●Do not raise the vehicle while someone is inside.

●When raising the vehicle, do not put an object on or under the jack.

●Do not raise the vehicle to a height greater than that required to replace

the tire.

●Use a jack stand if it is necessary to get under the vehicle.

●When lowering the vehicle, make sure that there is no-one near the vehi-

cle. If there are people nearby, warn them vocally before lowering.

Taking out the jack

1

Remove the deck mat. (→P. 431)

2

Take out the jack.

For tightening

1

For loosening

2

561

8-2. Steps to take in an emergency

Taking out the spare tire

1

Remove the deck mat and tray. (→P. 431)

X Vehicles with a compact spare X Vehicles with a full-size spare

tire

2

Loosen the center fastener that

secures the spare tire.

WARNING

■When storing the spare tire

Be careful not to catch fingers or other body parts between the spare tire

and the body of the vehicle.

8

562

8-2. Steps to take in an emergency

Replacing a flat tire

1

Chock the tires.

Flat tire

Wheel chock positions

Left-hand side

Right-hand side

Left-hand side

Right-hand side

Behind the rear right-hand side tire

Behind the rear left-hand side tire

In front of the front right-hand side tire

In front of the front left-hand side tire

Front

Rear

2

For vehicles with steel wheels,

remove the wheel ornament

using the wrench.

To protect the wheel ornament,

place a rag between the wrench

and the wheel ornament.

3

Slightly loosen the wheel nuts

(one turn).

563

8-2. Steps to take in an emergency

4

Turn the tire jack portion “A” by

hand until the notch of the jack

is in contact with the jack point.

The jack point guides are located

under the rocker panel. They indi-

cate the jack point positions.

5

Raise the vehicle until the tire is slightly raised off the ground.

X Vehicles with a compact spare X Vehicles with a full-size spare

tire

6

Remove all the wheel nuts and

the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

8

564

8-2. Steps to take in an emergency

WARNING

■Replacing a flat tire

●Do not touch the disc wheels or the area around the brakes immediately

after the vehicle has been driven.

After the vehicle has been driven the disc wheels and the area around the

brakes will be extremely hot. Touching these areas with hands, feet or

other body parts while changing a tire, etc. may result in burns.

●Failure to follow these precautions could cause the wheel nuts to loosen

and the tire to fall off, resulting in death or serious injury.

• Never use oil or grease on the wheel bolts or wheel nuts.

Oil and grease may cause the wheel nuts to be excessively tightened,

leading to bolt or disc wheel damage. In addition, the oil or grease can

cause the wheel nuts to loosen and the wheel may fall off, causing a

serious accident. Remove any oil or grease from the wheel bolts or

wheel nuts.

• Have the wheel nuts tightened with a torque wrench to 103 N•m

(10.5 kgf•m, 76 ft•lbf) as soon as possible after changing wheels.

• Do not attach a heavily damaged wheel ornament, as it may fly off the

wheel while the vehicle is moving.

• When installing a tire, only use wheel nuts that have been specifically

designed for that wheel.

• If there are any cracks or deformations in the bolt screws, nut threads or

bolt holes of the wheel, have the vehicle inspected by any authorized

Toyota dealer or repairer, or another duly qualified and equipped profes-

sional.

• When installing the wheel nuts, be sure to install them with the tapered

ends facing inward. (→P. 499)

Installing the spare tire

1

Remove any dirt or foreign mat-

ter from the wheel contact sur-

face.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come

off.

565

8-2. Steps to take in an emergency

2

Install the tire and loosely tighten each wheel nut by hand by

approximately the same amount.

When replacing a steel wheel

with a steel wheel (including a

compact spare tire), tighten the

wheel nuts until the tapered

portion comes into loose con-

tact with the disc wheel seat.

Tapered portion

Disc wheel

seat

When replacing an aluminum

Tapered portion

wheel with

a

steel wheel

(including a compact spare

tire), tighten the wheel nuts until

the tapered portion comes into

loose contact with the disc

wheel seat.

Disc wheel seat

3

Lower the vehicle.

X Vehicles with a compact spare X Vehicles with a full-size spare

tire tire

8

566

8-2. Steps to take in an emergency

4

Firmly tighten each wheel nut

two or three times in the order

shown in the illustration.

Tightening torque:

103 N•m (10.5 kgf•m, 76 ft•lbf)

5

Stow the flat tire, tire jack and all tools.

■The full-size spare tire

●On vehicles with a tire pressure warning system, the full-size spare tire has

a “Temporary use only” label on the outer surface of the wheel.

Use the full-size spare tire temporarily, and only in an emergency.

●Make sure to check the tire inflation pressure of the full-size spare tire.

(→P. 623)

■The compact spare tire

●The compact spare tire is identified by the label “TEMPORARY USE ONLY”

on the tire sidewall.

Use the compact spare tire temporarily, and only in an emergency.

●Make sure to check the tire inflation pressure of the compact spare tire.

(→P. 623)

■When the compact spare tire is equipped

The vehicle becomes lower when driving with the compact spare tire com-

pared to when driving with standard tires.

■When using the spare tire (vehicles with a tire pressure warning system)

As the spare tire is not equipped with a tire pressure warning valve and trans-

mitter, low inflation pressure of the spare tire will not be indicated by the tire

pressure warning system. Also, if you replace the spare tire after the tire pres-

sure warning light comes on, the light remains on.

567

8-2. Steps to take in an emergency

■If you have a flat front tire on a road covered with snow or ice

Install the compact spare tire on one of the rear wheels of the vehicle. Per-

form the following steps and fit tire chains to the front tires:

1

Replace a rear tire with the compact spare tire.

Replace the flat front tire with the tire removed from the rear of the vehicle.

Fit tire chains to the front tires.

2

3

■When reinstalling the wheel ornament (vehicles with steel wheels)

Align the cutout of the wheel ornament

with the valve stem as shown in the illus-

tration.

8

568

■Certification for the jack

8-2. Steps to take in an emergency

569

8-2. Steps to take in an emergency

WARNING

■When using the full-size spare tire (vehicles with a tire pressure warn-

ing system)

●Replace the full-size spare tire with a standard tire as soon as possible.

●Avoid sudden acceleration, abrupt steering, sudden braking and shifting

operations that cause sudden engine braking.

■When using the compact spare tire

●Remember that the compact spare tire provided is specifically designed

for use with your vehicle. Do not use your compact spare tire on another

vehicle.

●Do not use more than one compact spare tires simultaneously.

●Replace the compact spare tire with a standard tire as soon as possible.

●Avoid sudden acceleration, abrupt steering, sudden braking and shifting

operations that cause sudden engine braking.

■When the compact spare tire is attached

The vehicle speed may not be correctly detected, and the following systems

may not operate correctly:

• ABS & Brake assist

• VSC

• Cruise control (if equipped)

• EPS

• TRC

• Automatic High Beam

(if equipped)

• PCS (if equipped)

• LDA (Lane departure alert)

(if equipped)

■Speed limit when using the compact spare tire

Do not drive at speeds in excess of 80 km/h (50 mph) when a compact

spare tire is installed on the vehicle.

The compact spare tire is not designed for driving at high speeds. Failure to

observe this precaution may lead to an accident causing death or serious

injury.

8

■After using the tools and jack

Before driving, make sure all the tools and jack are securely in place in their

storage location to reduce the possibility of personal injury during a collision

or sudden braking.

570

8-2. Steps to take in an emergency

NOTICE

■Be careful when driving over bumps with the compact spare tire

installed on the vehicle.

The vehicle becomes lower when driving with the compact spare tire com-

pared to when driving with standard tires. Be careful when driving over

uneven road surfaces.

■Driving with tire chains and the compact spare tire

Do not fit tire chains to the compact spare tire.

Tire chains may damage the vehicle body and adversely affect driving per-

formance.

■When replacing the tires (vehicles with a tire pressure warning system)

When removing or fitting the wheels, tires or the tire pressure warning valve

and transmitter, contact any authorized Toyota dealer or repairer, or another

duly qualified and equipped professional as the tire pressure warning valve

and transmitter may be damaged if not handled correctly.

■To avoid damage to the tire pressure warning valves and transmitters

(vehicles with a tire pressure warning system)

When a tire is repaired with liquid sealants, the tire pressure warning valve

and transmitter may not operate properly. If a liquid sealant is used, contact

any authorized Toyota dealer or repairer, or another duly qualified and

equipped professional or other qualified service shop as soon as possible.

Make sure to replace the tire pressure warning valve and transmitter when

replacing the tire. (→P. 483)

571

8-2. Steps to take in an emergency

If you have a flat tire (vehicles with an

emergency tire puncture repair kit)

Your vehicle is not equipped with a spare tire, but instead is equipped

with an emergency tire puncture repair kit.

A puncture caused by a nail or screw passing through the tire tread can

be repaired temporarily using the emergency tire puncture repair kit.

(The kit contains a bottle of sealant. The sealant can be used only once

to temporarily repair one tire without removing the nail or screw from

the tire.) Depending on the damage, this kit cannot be used to repair the

tire. (→P. 574)

After temporarily repairing the tire with the kit, have the tire repaired or

replaced by any authorized Toyota dealer or repairer, or another duly

qualified and equipped professional. Repairs conducted using the

emergency tire puncture repair kit are only a temporary measure. Have

the tire repaired and replaced as soon as possible.

■ Before repairing the tire

● Stop the vehicle in a safe place on a hard, flat surface.

● Set the parking brake.

● Shift the shift lever to P (Multidrive) or N (manual transmission).

● Stop the engine.

● Turn on the emergency flashers. (→P. 528)

8

572

8-2. Steps to take in an emergency

■ Location of the emergency tire puncture repair kit

Wheel cap clip*

Towing eyelet

Emergency

repair kit

tire

puncture

1

2

3

*: Use of the wheel cap clip (if equipped) (→P. 499)

573

8-2. Steps to take in an emergency

■ Emergency tire puncture repair kit components

Nozzle

Air pressure gauge

Pressure release button

Power plug

1

2

3

4

5

6

7

Hose

Compressor switch

Stickers

8

574

8-2. Steps to take in an emergency

Before performing emergency repair

Check the degree of the tire dam-

age.

Do not remove the nail or screw

from the tire. Removing the object

may widen the opening and pre-

vent emergency repair with the

repair kit.

Taking out the emergency tire puncture repair kit

1

Remove the deck mat. (→P. 431)

2

Take out the emergency tire puncture repair kit. (→P. 572)

Emergency repair method

1

Take out the repair kit.

When taking out the bottle from the original bag, do not tear or discard the

bag.

2

Attach the 2 stickers as shown.

Remove any dirt and moisture from

the wheel before attaching the

label. If it is impossible to attach

the label, make sure to tell any

authorized Toyota dealer or

repairer, or other duly qualified and

equipped professional when you

have them repair and replace the

tire that sealant is injected.

575

8-2. Steps to take in an emergency

3

4

5

6

Remove the valve cap from the

valve of the punctured tire.

Remove the cap from the noz-

zle.

Connect the nozzle to the

valve.

Screw the end of the nozzle clock-

wise as far as possible.

The bottle should hang vertically

without contacting the ground. If

the bottle does not hang vertically,

move the vehicle so that the tire

valve is located properly.

Remove the cap from the bot-

tle.

8

576

8-2. Steps to take in an emergency

7

Pull the hose out from the com-

pressor.

8

Connect the bottle to the com-

pressor.

Screw the end of the nozzle clock-

wise as far as possible.

9

Make sure that the compressor

switch is off.

10

Remove the power plug from

the compressor.

577

8-2. Steps to take in an emergency

11

Connect the power plug to the

power outlet socket. (→P. 437)

12

Check the specified tire inflation pressure.

Tire inflation pressure is specified on the label as shown. (→P. 623)

X Left-hand drive vehicles

X Right-hand drive vehicles

13

14

Start the vehicle’s engine.

To inject the sealant and inflate

the tire, turn the compressor

switch on.

8

578

8-2. Steps to take in an emergency

15

Inflate the tire until the specified

air pressure is reached.

The sealant will be injected

1

and the pressure will surge

and then gradually decrease.

The air pressure gauge will

2

display the actual tire infla-

tion pressure about 1 minute

(5 minutes at low tempera-

ture) after the switch is

turned on.

Inflate the tire until the speci-

3

fied air pressure.

• If the tire inflation pressure is

still lower than the specified

point after inflation for 35 min-

utes with the switch on, the tire

is too damaged to be repaired.

Turn the compressor switch off

and contact any authorized

Toyota dealer or repairer, or

another duly qualified and

equipped professional.

• If the tire inflation pressure exceeds the specified air pressure, let out

some air to adjust the tire inflation pressure. (→P. 581, 623)

579

8-2. Steps to take in an emergency

16

Turn the compressor off.

17

18

Disconnect the nozzle from the valve on the tire and then pull out

the power plug from the power outlet socket.

Some sealant may leak when the hose is removed.

Press the button to release

pressure from the bottle.

19

Attach the cap to the nozzle.

8

20

21

Install the valve cap onto the valve of the repaired tire.

Disconnect the hose from the

bottle and attach the cap to the

bottle.

Place the bottle in the original bag

and zip it.

580

8-2. Steps to take in an emergency

22

Temporarily store the bottle and compressor in the luggage com-

partment.

23

24

To spread the liquid sealant evenly within the tire, immediately drive

safely for about 5 km (3 miles) below 80 km/h (50 mph).

After driving for about 5 km (3

miles), stop your vehicle in a

safe place on a hard, flat sur-

face and connect the compres-

sor.

25

Check the tire inflation pres-

sure.

If the tire inflation pressure is

under 130 kPa (1.3 kgf/cm

1

2

or bar, 19 psi): The puncture

cannot be repaired. Contact

any authorized Toyota dealer

or repairer, or another duly

qualified and equipped pro-

fessional.

2

If the tire inflation pressure is 130 kPa (1.3 kgf/cm or bar, 19 psi)

2

26

or higher, but less than the specified air pressure: Proceed to

.

If the tire inflation pressure is the specified air pressure (→P.

3

27

623): Proceed to

.

26

Turn the compressor switch on to inflate the tire until the specified

air pressure is reached. Drive for about 5 km (3 miles) and then

24

perform

.

27

28

Store the compressor in the luggage compartment.

Taking precautions to avoid sudden braking, sudden acceleration

and sharp turns, drive carefully at under 80 km/h (50 mph) to the

nearest authorized Toyota dealer or repairer, or another duly quali-

fied and equipped professional for tire repair or replacement.

581

8-2. Steps to take in an emergency

■In the following cases, the tire cannot be repaired with the emergency

tire puncture repair kit. Contact any authorized Toyota dealer or repairer,

or another duly qualified and equipped professional.

●When the tire is damaged due to driving without sufficient air pressure

●When there are any cracks or damage at any location on the tire, such as on

the side wall, except the tread

●When the tire is visibly separated from the wheel

●When the cut or damage to the tread is 4 mm (0.16 in.) long or more

●When the wheel is damaged

●When two or more tires have been punctured

●When 2 or more sharp objects such as nails or screws have passed through

the tread on a single tire

●When the sealant has expired

■If the tire is inflated to more than the specified air pressure

1

Press the button to let some air out.

2

Check that the air pressure indicator shows the specified air pressure.

If the air pressure is under the designated pressure, turn the compressor

switch on again and repeat the inflation procedure until the specified air

pressure is reached.

■After a tire is repaired with the emergency tire puncture repair kit

●The tire pressure warning valve and transmitter should be replaced.

8

●Even if the tire inflation pressure is at the recommended level, the tire pres-

sure warning light may come on/flash.

582

8-2. Steps to take in an emergency

■Note for checking the emergency tire puncture repair kit

Check the sealant expiry date occasionally.

The expiry date is shown on the bottle. Do not use sealant whose expiry date

has already passed. Otherwise, repairs conducted using the emergency tire

puncture repair kit may not be performed properly.

■Emergency tire puncture repair kit

●The sealant stored in the emergency tire puncture repair kit can be used

only once to temporarily repair a single tire. If the sealant has been used

and needs to be replaced, purchase a new bottle at any authorized Toyota

dealer or repairer, or another duly qualified and equipped professional. The

compressor is reusable.

●The sealant can be used when the outside temperature is from -30°C

(-22°F) to 60°C (140°F).

●The repair kit is exclusively designed for size and type of tires originally

installed on your vehicle. Do not use it for tires that a different size than the

original ones, or for any other purposes.

●The sealant has a limited lifespan. The expiry date is marked on the bottle.

The bottle of sealant should be replaced with a new bottle before the expiry

date. Contact any authorized Toyota dealer or repairer, or another duly qual-

ified and equipped professional for replacement.

●If the sealant gets on your clothes, it may stain.

●If the sealant adheres to a wheel or the surface of the vehicle body, the stain

may not be removable if it is not cleaned at once. Immediately wipe away

the sealant with a wet cloth.

●During operation of the repair kit, a loud operation noise is produced. This

does not indicate a malfunction.

●Do not use to check or to adjust the tire pressure.

583

8-2. Steps to take in an emergency

WARNING

■Do not drive the vehicle with a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair.

Driving with a flat tire may cause a circumferential groove on the side wall.

In such a case, the tire may explode when using a repair kit.

■Caution while driving

●The repair kit is exclusively only for your vehicle.

Do not use repair kit on other vehicles, which could lead to an accident

causing death or serious injury.

●Do not use repair kit for tires that are different size than the original ones,

or for any other purpose. If the tires have not been completely repaired, it

could lead to an accident causing death or serious injury.

■Precautions for use of the sealant

●Ingesting the sealant is hazardous to your health. If you ingest sealant,

consume as much water as possible, and then immediately consult a doc-

tor.

●If sealant gets in eyes or adheres to skin, immediately wash it off with

water. If discomfort persists, consult a doctor.

■When fixing the flat tire

●Stop your vehicle in a safe and flat area.

●Do not touch the wheels or the area around the brakes immediately after

the vehicle has been driven.

After the vehicle has been driven, the wheels and the area around the

brakes may be extremely hot. Touching these areas with hands, feet or

other body parts may result in burns.

●To avoid risk of burst or severe leakage, do not drop or damage the bottle.

Visually inspect the bottle before use. Do not use a bottle with shock,

crack, scratch, leakage or any other damage. In such case, immediately

replace.

8

●Connect the valve and hose securely with the wheel installed to the vehi-

cle. If the hose is not properly connected to the valve, air leakage may

occur and sealant may be sprayed out.

●If the hose comes off the valve while inflating the tire, there is a risk that

the hose will move abruptly due to air pressure.

584

8-2. Steps to take in an emergency

WARNING

■When fixing the flat tire

●After inflation of the tire has completed, the sealant may splatter when the

hose is disconnected or some air is let out of the tire.

●Follow the operation procedure to repair the tire. If the procedures not fol-

lowed, the sealant may spray out.

●Keep back from the tire while it is being repaired, as there is a chance of it

bursting while the repair operation is being performed. If you notice any

cracks or deformation of the tire, turn off the compressor switch and stop

the repair operation immediately.

●The repair kit may overheat if operated for a long period of time. Do not

operate the repair kit continuously for more than 40 minutes.

●Parts of the repair kit become hot during operation. Be careful when han-

dling the repair kit during and after operation. Do not touch the metal part

around the connecting area between the bottle and compressor. It will be

extremely hot.

●Do not attach the vehicle speed warning sticker to an area other than the

one indicated. If the sticker is attached to an area where an SRS airbag is

located, such as the pad of the steering wheel, it may prevent the SRS air-

bag from operating properly.

■Driving to spread the liquid sealant evenly

Observe the following precautions to reduce the risk of accidents.

Failing to do so may result in a loss of vehicle control and cause death or

serious injury.

●Drive the vehicle carefully at a low speed. Be especially careful when turn-

ing and cornering.

●If the vehicle does not drive straight or you feel a pull through the steering

wheel, stop the vehicle and check the following.

• Tire condition. The tire may have separated from the wheel.

• Tire inflation pressure. If the tire inflation pressure is 130 kPa (1.3

kgf/cm²or bar, 19 psi) or less, the tire may be severely damaged.

585

8-2. Steps to take in an emergency

NOTICE

■When performing an emergency repair

●A tire should only be repaired with the emergency tire puncture repair kit if

the damage is caused by a sharp object such as nail or screw passing

through the tire tread.

Do not remove the sharp object from the tire. Removing the object may

widen the opening and disenable emergency repair with the repair kit.

●The repair kit is not waterproof. Make sure that the repair kit is not

exposed to water, such as when it is being used in the rain.

●Do not put the repair kit directly onto dusty ground such as sand at the

side of the road. If the repair kit vacuums up dust etc., a malfunction may

occur.

●Do not turn the bottle upside down when using it, as doing so may cause

damage to the compressor.

■Precautions for the emergency tire puncture repair kit

●The repair kit power source should be 12 V DC suitable for vehicle use. Do

not connect the repair kit to any other source.

●If gasoline splatters on the repair kit, the repair kit may deteriorate. Take

care not to allow gasoline to contact it.

●Place the repair kit in a storage to prevent it from being exposed to dirt or

water.

●Store the repair kit in the tool tray under the deck mat out of reach of chil-

dren.

●Do not disassemble or modify the repair kit. Do not subject parts such as

the air pressure indicator to impacts. This may cause a malfunction.

■To avoid damage to the tire pressure warning valves and transmitters

(vehicles with a tire pressure warning system)

When a tire is repaired with liquid sealants, the tire pressure warning valve

and transmitter may not operate properly. If a liquid sealant is used, contact

any authorized Toyota dealer or repairer, or another duly qualified and

equipped professional or other qualified service shop as soon as possible.

After use of liquid sealant, make sure to replace the tire pressure warning

valve and transmitter when repairing or replacing the tire. (→P. 483)

8

586

8-2. Steps to take in an emergency

If the engine will not start

If the engine will not start even though correct starting proce-

dures are being followed (→P. 209, 213), consider each of the fol-

lowing points:

The engine will not start even though the starter motor operates

normally.

One of the following may be the cause of the problem:

● There may not be sufficient fuel in the vehicle’s tank.

Refuel the vehicle.

● The engine may be flooded.

Try to restart the engine again following correct starting procedures.

(→P. 209, 213)

● There may be a malfunction in the engine immobilizer system.

(→P. 75)

The starter motor turns over slowly, the interior lights and head-

lights are dim, or the horn does not sound or sounds at a low

volume.

One of the following may be the cause of the problem:

● The battery may be discharged. (→P. 592)

● The battery terminal connections may be loose or corroded.

The starter motor does not turn over (vehicles with a smart entry

& start system)

The engine starting system may be malfunctioning due to an electrical

problem such as electronic key battery depletion or a blown fuse.

However, an interim measure is available to start the engine.

(→P. 587)

587

8-2. Steps to take in an emergency

The starter motor does not turn over, the interior lights and head-

lights do not turn on, or the horn does not sound.

One of the following may be the cause of the problem:

● One or both of the battery terminals may be disconnected.

● The battery may be discharged. (→P. 592)

● There may be a malfunction in the steering lock system.

Contact any authorized Toyota dealer or repairer, or another duly qualified

and equipped professional if the problem cannot be repaired, or if repair

procedures are unknown.

Emergency start function (vehicles with a smart entry & start

system)

When the engine does not start, the following steps can be used as an

interim measure to start the engine if the engine switch is functioning

normally:

1

Shift the shift lever to P (Multidrive) or N (manual transmission).

2

Set the parking brake.

3

Turn the engine switch to ACCESSORY mode.

4

Press and hold the engine switch for about 15 seconds while

depressing the brake pedal (Multidrive) or clutch pedal (manual

transmission) firmly.

Even if the engine can be started using the above steps, the system

may be malfunctioning. Have the vehicle inspected by any authorized

Toyota dealer or repairer, or another duly qualified and equipped pro-

fessional.

8

588

8-2. Steps to take in an emergency

If the shift lever cannot be shifted from P

(vehicles with a Multidrive)

If the shift lever cannot be shifted with your foot on the brake

pedal, there may be a problem with the shift lock system (a sys-

tem to prevent accidental operation of the shift lever). Have the

vehicle inspected by any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional immediately.

The following steps may be used as an emergency measure to

ensure that the shift lever can be shifted:

1

Set the parking brake.

2

Vehicles without a smart entry & start system: Turn the engine

switch to the “ACC” position.

Vehicles with a smart entry & start system: Turn the engine switch

to ACCESSORY mode.

3

Depress the brake pedal.

4

Pry the cover up with a flathead

screwdriver or equivalent tool.

To prevent damage to the cover,

cover the tip of the screwdriver with

a rag.

5

Press the shift lock override

button.

The shift lever can be shifted while

the button is pressed.

589

8-2. Steps to take in an emergency

If the electronic key does not operate properly

(vehicles with a smart entry & start system)

If communication between the electronic key and vehicle is

interrupted (→P. 149) or the electronic key cannot be used

because the battery is depleted, the smart entry & start system,

push button start and wireless remote control cannot be used. In

such cases, the doors can be opened and the engine can be

started by following the procedure below.

Locking and unlocking the doors

Use the mechanical key (→P.

124) in order to perform the fol-

lowing operations:

Locks all the doors

1

2

Unlocks all the doors

8

590

8-2. Steps to take in an emergency

Starting the engine

1

Multidrive: Ensure that the shift lever is in P and depress the brake

pedal.

Manual transmission: Shift the shift lever to N and depress the

clutch pedal.

2

Touch the Toyota emblem side

of the electronic key to the

engine switch.

When the electronic key is

detected, a buzzer sounds and the

engine switch will turn to IGNITION

ON mode.

When the smart entry & start sys-

tem is deactivated in customization

setting, the engine switch will turn

to ACCESSORY mode.

3

Vehicles with a 3-ring meter: Firmly depress the brake pedal (Multi-

drive) or clutch pedal (manual transmission) and check that the

smart entry & start system indicator light (green) turns on.

Vehicles with a 2-ring meter: Firmly depress the brake pedal (Multi-

drive) or clutch pedal (manual transmission) and check that

is shown on the multi-information display.

4

Press the engine switch.

In the event that the engine still cannot be started, contact any autho-

rized Toyota dealer or repairer, or another duly qualified and equipped

professional.

591

8-2. Steps to take in an emergency

■Stopping the engine

Shift the shift lever to P (Multidrive) or N (manual transmission) and press the

engine switch as you normally do when stopping the engine.

■Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the

electronic key battery be replaced immediately when the battery is depleted.

(→P. 503)

■Alarm (if equipped)

Using the mechanical key to lock the doors will not set the alarm system.

If a door is unlocked using the mechanical key when the alarm system is set,

the alarm may be triggered.

■Changing engine switch modes

Release the brake pedal (Multidrive) or clutch pedal (manual transmission)

and press the engine switch in step

3

above.

The engine does not start and modes will be changed each time the switch is

pressed. (→P. 216)

■When the electronic key does not work properly

●Make sure that the smart entry & start system and push button start has not

been deactivated in the customization setting. If it is off, turn the function on.

(Customizable features →P. 628)

●Check if battery-saving mode is set. If it is set, cancel the function.

(→P. 148)

8

592

8-2. Steps to take in an emergency

If the vehicle battery is discharged

The following procedures may be used to start the engine if the

vehicle’s battery is discharged.

You can also call any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional or a qualified

repair shop.

If you have a set of jumper (or booster) cables and a second vehicle

with a 12-volt battery, you can jump start your vehicle by following the

steps below.

1

Vehicles with an alarm: Confirm

that the key is being carried.

When connecting the jumper (or

booster) cables, depending on the

situation, the alarm may activate

and doors locked. (→P. 89)

2

Open the hood. (→P. 457)

3

Vehicles with 1ND-TV engine, remove the engine cover.

Raise the front of the engine

cover to detach it from the clips

and then pull the cover to

detach it from the brackets on

the rear bar as shown in the

illustration.

4

Connect the jumper cables according to the following procedure:

593

8-2. Steps to take in an emergency

X 1NR-FE engine

X 8NR-FTS engine

8

594

8-2. Steps to take in an emergency

X 1ZR-FAE and 1WW engines

X 1ND-TV engine

Connect a positive jumper cable clamp to the positive (+) battery

1

terminal on your vehicle.

Connect the clamp on the other end of the positive cable to the

2

positive (+) battery terminal on the second vehicle.

Connect a negative cable clamp to the negative (-) battery termi-

3

nal on the second vehicle.

Connect the clamp at the other end of the negative cable to a

4

solid, stationary, unpainted metallic point away from the battery

and any moving parts, as shown in the illustration.

595

8-2. Steps to take in an emergency

5

Start the engine of the second vehicle. Increase the engine speed

slightly and maintain at that level for approximately 5 minutes to

recharge the battery of your vehicle.

6

7

Vehicles with a smart entry & start system: Open and close any of

the doors of your vehicle with the engine switch off.

Vehicles without a smart entry & start system:

Maintain the engine speed of the second vehicle and turn the

engine switch to the “ON” position, then start the vehicle’s engine.

Vehicles with a smart entry & start system:

Maintain the engine speed of the second vehicle and turn the

engine switch to IGNITION ON mode, then start the vehicle’s

engine.

8

Once the vehicle’s engine has started, remove the jumper cables in

the exact reverse order from which they were connected.

Once the engine starts, have the vehicle inspected at any authorized

Toyota dealer or repairer, or another duly qualified and equipped pro-

fessional as soon as possible.

■Starting the engine when the battery is discharged

The engine cannot be started by push-starting.

■To prevent battery discharge

●Turn off the headlights and audio system while the engine is stopped. (Vehi-

cles with a Stop & Start system: except when the engine is stopped by the

Stop & Start system.)

●Turn off any unnecessary electrical components when the vehicle is running

at a low speed for an extended period, such as in heavy traffic.

8

■Charging the battery

The electricity stored in the battery will discharge gradually even when the

vehicle is not in use, due to natural discharge and the draining effects of cer-

tain electrical appliances. If the vehicle is left for a long time, the battery may

discharge, and the engine may be unable to start. (The battery recharges

automatically during driving.)

596

8-2. Steps to take in an emergency

■When recharging or replacing the battery

●Vehicles with a smart entry & start system: In some cases, it may not be

possible to unlock the doors using the smart entry & start system when the

battery is discharged. Use the wireless remote control or the mechanical

key to lock or unlock the doors.

●Vehicles with a smart entry & start system: The engine may not start on the

first attempt after the battery has recharged but will start normally after the

second attempt. This is not a malfunction.

●Vehicles with a smart entry & start system: The engine switch mode is mem-

orized by the vehicle. When the battery is reconnected, the system will

return to the mode it was in before the battery was discharged. Before dis-

connecting the battery, turn the engine switch off.

If you are unsure what mode the engine switch was in before the battery dis-

charged, be especially careful when reconnecting the battery.

●Vehicles with Stop & Start system:

After charging the battery or reconnecting the battery terminals, the Stop &

Start system may not automatically stop the engine for approximately 5 to

40 minutes.

■When exchanging the battery (vehicles with Stop & Start system)

Use a battery specified for use with the Stop & Start system and equivalent to

a genuine battery. If an unsupported battery is used, Stop & Start system

functions may be restricted to protect the battery.

Also, battery performance may decrease and the engine may not be able to

restart. Contact any authorized Toyota dealer or repairer, or another duly

qualified and equipped professional for details.

WARNING

■Avoiding battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-

mable gas that may be emitted from the battery:

●Make sure each jumper cable is connected to the correct terminal and that

it is not unintentionally in contact with any other than the intended terminal.

●Do not allow the other end of the jumper cable connected to the “+” termi-

nal to come into contact with any other parts or metal surfaces in the area,

such as brackets or unpainted metal.

●Do not allow the + and - clamps of the jumper cables to come into contact

with each other.

●Do not smoke, use matches, cigarette lighters or allow open flame near

the battery.

597

8-2. Steps to take in an emergency

WARNING

■Battery precautions

The battery contains poisonous and corrosive acidic electrolyte, while

related parts contain lead and lead compounds. Observe the following pre-

cautions when handling the battery:

●When working with the battery, always wear safety glasses and take care

not to allow any battery fluids (acid) to come into contact with skin, clothing

or the vehicle body.

●Do not lean over the battery.

●In the event that battery fluid comes into contact with the skin or eyes,

immediately wash the affected area with water and seek medical attention.

Place a wet sponge or cloth over the affected area until medical attention

can be received.

●Always wash your hands after handling the battery support, terminals, and

other battery-related parts.

●Do not allow children near the battery.

NOTICE

■When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-

gled in the cooling fans or engine drive belt.

8

598

8-2. Steps to take in an emergency

If your vehicle overheats

The following may indicate that your vehicle is overheating.

● Vehicles with a 3-ring meter: The high engine coolant temperature

warning light (→P. 539) comes on or a loss of engine power is

experienced (for example, the vehicle speed does not increase).

Vehicles with a 2-ring meter: The engine coolant temperature

gauge (→P. 98) enters the red zone or a loss of engine power is

experienced (for example, the vehicle speed does not increase).

● Steam comes out from under the hood.

Correction procedures

1

Stop the vehicle in a safe place and turn off the air conditioning sys-

tem, and then stop the engine.

2

If you see steam:

Carefully lift the hood after the steam subsides.

If you do not see steam:

Carefully lift the hood.

X Except 8NR-FTS and 1WW engines

3

After the engine has cooled

down sufficiently, inspect the

hoses and radiator core (radia-

tor) for any leaks.

Radiator

1

Cooling fan

2

If a large amount of coolant

leaks, immediately contact any

authorized Toyota dealer or

repairer, or another duly quali-

fied and equipped professional.

599

8-2. Steps to take in an emergency

X 8NR-FTS and 1WW engines

3

After the engine has cooled

down sufficiently, inspect the

hoses and radiator core (radia-

tor) for any leaks.

Radiator

1

Cooling fans

2

If a large amount of coolant

leaks, immediately contact any

authorized Toyota dealer or

repairer, or another duly quali-

fied and equipped professional.

4

The coolant level is satisfactory if it is between the “FULL” and

“LOW” lines on the reservoir.

Reservoir

1

“FULL”

2

“LOW”

3

X Except 8NR-FTS and 1WW X 8NR-FTS engine

engines

8

X 1WW engine

600

8-2. Steps to take in an emergency

5

Add coolant if necessary.

Water can be used in an emergency if coolant is unavailable.

X Except 8NR-FTS engine

X 8NR-FTS engine

6

Start the engine and turn the air conditioning system on to check

that the radiator cooling fan operates and to check for coolant leaks

from the radiator or hoses.

The fan operates when the air conditioning system is turned on immedi-

ately after a cold start. Confirm that the fan is operating by checking the fan

sound and air flow. If it is difficult to check these, turn the air conditioning

system on and off repeatedly. (The fan may not operate in freezing temper-

atures.)

7

If the fan is not operating:

Stop the engine immediately and contact any authorized Toyota

dealer or repairer, or another duly qualified and equipped profes-

sional.

If the fan is operating:

Have the vehicle inspected at the nearest authorized Toyota dealer

or repairer, or another duly qualified and equipped professional.

601

8-2. Steps to take in an emergency

WARNING

■When inspecting under the hood of your vehicle

Observe the following precautions.

Failure to do so may result in serious injury such as burns.

●If steam is seen coming from under the hood, do not open the hood until

the steam has subsided. The engine compartment may be very hot.

●Keep hands and clothing (especially a tie, a scarf or a muffler) away from

the fan and belts. Failure to do so may cause the hands or clothing to be

caught, resulting in serious injury.

●Do not loosen the coolant reservoir cap while the engine and radiator are

hot.

High temperature steam or coolant could spray out.

NOTICE

■When adding coolant

Add coolant slowly after the engine has cooled down sufficiently. Adding

cool coolant to a hot engine too quickly can cause damage to the engine.

■To prevent damage to the cooling system

Observe the following precautions:

●Avoid contaminating the coolant with foreign matter (such as sand or dust

etc.).

●Do not use any coolant additive.

8

602

8-2. Steps to take in an emergency

If you run out of fuel and the engine stalls

(1ND-TV engine only)

If you run out of fuel and the engine dies:

1

Refuel your vehicle.

2

Operate the priming pump until

you feel more resistance to

bleed the fuel system.

3

Start the engine. (→P. 209, 213)

If the engine does not start after the above steps have been performed,

wait for 10 seconds and try step 2 and 3 again. If the engine still does not

start, contact any authorized Toyota dealer or repairer, or another duly

qualified and equipped professional.

After starting the engine, depress the accelerator pedal lightly until the

engine runs smoothly.

NOTICE

■When restarting the engine

●Do not crank the engine before refueling and operating the priming pump.

This may damage the engine and fuel system.

●Vehicles without a smart entry & start system: Do not crank for more than

30 seconds at a time. This may overheat the starter and wiring system.

603

8-2. Steps to take in an emergency

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle

becomes stuck in mud, dirt or snow:

1

Stop the engine. Shift the shift lever to P (Multidrive) or N (manual

transmission), and set the parking brake.

2

3

Remove the mud, snow or sand from around the front wheels.

Place wood, stones or some other material under the front wheels

to help provide traction.

4

5

Restart the engine.

Shift the shift lever to D or R (Multidrive) or 1 or R (manual trans-

mission) and release the parking brake. Then, while exercising cau-

tion, depress the accelerator pedal.

■When it is difficult to free the vehicle

X Vehicles with a 3-ring meter

Press

to turn off TRC.

X Vehicles with a 2-ring meter

Press to turn off TRC.

8

604

8-2. Steps to take in an emergency

WARNING

■When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the

surrounding area is clear to avoid striking other vehicles, objects or people.

The vehicle may also lunge forward or lunge back suddenly as it becomes

free. Use extreme caution.

■When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.

This may lead to unexpected rapid acceleration of the vehicle that may

cause an accident resulting in death or serious injury.

NOTICE

■To avoid damaging the transmission and other components

●Avoid spinning the front wheels and depressing the accelerator pedal

more than necessary.

●If the vehicle remains stuck even after these procedures are performed,

the vehicle may require towing to be freed.

When trouble arises -> Steps to take in an emergency for Your Toyota Auris 4 Door Second Generation (2013-2018)

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