Steps to take in an emergency -> If the electronic key does not operate properly for Your Toyota Prius 4 Door Fourth Generation (2016-2022)

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7-2. Steps to take in an emergency  
If the electronic key does not operate  
properly  
If communication between the electronic key and vehicle is  
interrupted (P. 194) or the electronic key cannot be used  
because the battery is depleted, the smart key system and  
wireless remote control cannot be used. In such cases, the  
doors can be opened and the hybrid system can be started by  
following the procedure below.  
Locking and unlocking the doors  
Use the mechanical key (P. 177) in order to perform the following  
operations:  
1
2
Locks all the doors  
Closes the windows and moon  
roof*1 (turn and hold)*2  
3
Unlocks the door  
Turning the key rearward unlocks  
the driver’s door. Turning the key  
once again within  
3
seconds  
unlocks the other doors.  
Opens the windows and moon roof*1 (turn and hold)*2  
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4
*1: If equipped  
*2: This setting must be customized at your Toyota dealer. (P. 678)  
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7-2. Steps to take in an emergency  
Starting the hybrid system  
1
Depress the brake pedal.  
2
Touch the Toyota emblem side  
of the electronic key to the  
power switch.  
When the electronic key is  
detected, a buzzer sounds and the  
power switch will turn to ON mode.  
When the smart key system is  
deactivated in customization set-  
ting, the power switch will turn to  
ACCESSORY mode.  
3
Firmly depress the brake pedal  
and check that  
is shown  
on the multi-information display.  
4
Press the power switch.  
In the event that the hybrid system still cannot be operated, contact  
your Toyota dealer.  
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7-2. Steps to take in an emergency  
Stopping the hybrid system  
Set the parking brake, shift the shift position to P and press the power switch  
as you normally do when stopping the hybrid system.  
Replacing the key battery  
As the above procedure is a temporary measure, it is recommended that the  
electronic key battery be replaced immediately when the battery is depleted.  
(P. 548)  
Changing power switch modes  
3
Release the brake pedal and press the power switch in step  
above. The  
hybrid system does not start and modes will be changed each time the switch  
is pressed. (P. 243)  
When the electronic key does not work properly  
Make sure that the smart key system has not been deactivated in the cus-  
tomization setting. If it is off, turn the function on.  
(Customizable features: P. 678)  
Check if battery-saving mode is set. If it is set, cancel the function.  
(P. 194)  
WARNING  
When using the mechanical key and operating the power windows or  
moon roof (if equipped)  
Operate the power window or moon roof after checking to make sure that  
there is no possibility of any passenger having any of their body parts  
caught in the window or moon roof.  
Also, do not allow children to operate the mechanical key. It is possible for  
children and other passengers to get caught in the power window or moon  
roof.  
7
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