Get In case of an emergency Guide for Toyota Rav4 SUV Second Generation (2001-2005)

’03 Rav4_U (L/O 0208)

SECTION

IN CASE OF AN EMERGENCY

4

In case of an emergency

If your vehicle will not start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

If your engine stalls while driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

If your vehicle overheats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

If you have a flat tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

If your vehicle becomes stuck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

If your vehicle needs to be towed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

If you cannot shift automatic transmission selector lever . . . . . . . . 203

If you lose your keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

If you lose your wireless remote control transmitter . . . . . . . . . . . . . 204

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If your vehicle will not start—

(a) Simple checks

(b) Starting a flooded engine

Before making these checks, make sure

you have followed the correct starting

procedure given in “How to start the

engine” on page 170 in Section 3 and that

you have sufficient fuel. If your vehicle is

equipped with the engine immobiliser sys-

tem, also check whether the other keys

will start the engine. If they work, your

key may be broken. Have the key

checked at your Toyota dealer. If none of

your keys work, the system is possibly

broken. Call your Toyota dealer. (See

“Keys (with engine immobiliser system)”

on page 8 in Section 1−2.)

If the engine will not start, your engine

may be flooded because of repeated

cranking.

NOTICE

Do not pull−or push−start the vehicle.

It may damage the vehicle or cause

If this happens, turn the key to “START”

with the accelerator pedal held down.

Keep the key and accelerator pedal these

positions for 15 seconds and release

them. Then try starting the engine with

your foot off the accelerator pedal.

a

collision when the engine starts.

Also the three−way catalytic converter

may overheat and become a fire haz-

ard.

If the engine turns over at its normal

speed but will not start—

If the engine does not start after 15 se-

conds of cranking, release the key, wait

a few minutes and try again.

1. Turn the ignition key to “ACC” or

“LOCK” and try starting the engine

again.

If the engine still will not start, it needs

adjustment or repair. Call a Toyota dealer

or qualified repair shop for assistance.

If the engine is not turning over or is

turning over too slowly—

2. If the engine will not start, the engine

may be flooded because of repeated

cranking. See “(b) Starting a flooded

engine” on page 184 for further instruc-

tions.

1. Check that the battery terminals are

tight and clean.

NOTICE

Do not crank for more than 30 se-

conds at a time. This may overheat

the starter and wiring systems.

2. If the battery terminals are O.K., switch

on the interior light.

3. If the engine still will not start, it needs

3. If the light is out, dim or goes out

when the starter is cranked, the battery

is discharged. You may try jump start-

ing. See “(c) Jump starting” on page

185 for further instructions.

adjustment or repair. Call

dealer or qualified repair shop.

a

Toyota

If the light is O.K., but the engine still will

not start, it needs adjustment or repair.

Call

a

Toyota dealer or qualified repair

shop.

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(c) Jump starting

To avoid serious personal injury and

damage to your vehicle which might re-

sult from battery explosion, acid burns,

electrical burns, or damaged electronic

components, these instructions must be

followed precisely.

D The gas normally produced by

a

battery will explode if a flame or

spark is brought near. Use only

standardized jumper cables and do

not smoke or light a match while

jump starting.

If you are unsure about how to follow this

procedure, we strongly recommend that

you seek the help of a competent me-

chanic or towing service.

D Warning: Battery posts, terminals

and related accessories contain lead

and lead compounds, chemicals

known to the State of California to

cause cancer

harm. Wash hands after handling.

and reproductive

CAUTION

D Batteries

contain

sulfuric

acid

BEFORE JUMP STARTING

which is poisonous and corrosive.

Wear protective safety glasses when

jump starting, and avoid spilling

acid on your skin, clothing, or ve-

hicle.

NOTICE

Remove the 6 cover clips using a coin

and then take off the cover.

The battery used for boosting must

be 12 V. Do not jump start unless you

are sure that the booster battery is

correct.

D If you should accidentally get acid

on yourself or in your eyes, remove

any contaminated clothing and flush

the affected area with water im-

mediately. Then get immediate medi-

cal attention. If possible, continue

to apply water with

a

sponge or

cloth while en route to the medical

office.

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JUMP STARTING PROCEDURE

Jumper cable

1. If the booster battery is installed in

another vehicle, make sure the vehicles

are not touching. Turn off all unneces-

sary lights and accessories.

2. If required, remove all the vent plugs

from the booster and discharged batter-

ies. Lay a cloth over the open vents

on the batteries. (This helps reduce the

explosion hazard, personal injuries and

burns.)

Discharged

battery

Jumper

cable

Discharged

battery

Positive

terminal

(“+” mark)

Positive

terminal

(“+” mark)

Booster

battery

Booster battery

Negative terminal

(“−” mark)

3. If the engine in the vehicle with the

booster battery is not running, start it

and let it run for a few minutes. During

jump starting, run the engine at about

2000 rpm with the accelerator pedal

lightly depressed.

4. Make the cable connections in the or-

der a, b, c, d.

c. Connect the clamp of the negative

(black) cable to the negative (−) termi-

nal on the booster battery.

a. Connect the clamp of the positive

(red) jumper cable to the positive (+)

terminal on the discharged battery.

d. Connect the clamp at the other end

of the negative (black) jumper cable to

a solid, stationary, unpainted, metallic

point of the vehicle with the discharged

battery.

b. Connect the clamp at the other end

of the positive (red) jumper cable to

the positive (+) terminal on the booster

battery.

The recommended connecting point is

shown in the following illustration:

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5. Start your engine in the normal way.

After starting, run it at about 2000 rpm

for several minutes with the accelerator

pedal lightly depressed.

6. Carefully disconnect the cables in the

exact reverse order: the negative cable

and then the positive cable.

7. Carefully dispose of the battery cover

cloths—they may now contain sulfuric

acid.

8. If removed, replace all the battery vent

plugs.

If the cause of your battery discharging is

not apparent (for example, lights left on),

you should have it checked at your Toyota

dealer.

Connecting point

AFTER JUMP STARTING

Insert the removed clips and press

down their heads to fix the battery cover.

6

Do not connect it to or near any part

that moves when the engine is

cranked.

NOTICE

After installed the battery cover, make

sure the battery cover is securely in

its original position. If it is not se-

cured, it may be damaged to your

vehicle.

CAUTION

When making the connections, to

avoid serious injury, do not lean over

the battery or accidentally let the

jumper cables or clamps touch any-

thing except the correct battery termi-

nals or the ground.

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If your engine stalls while

driving

If your vehicle overheats

If your engine stalls while driving...

If your engine coolant temperature

gauge indicates overheating, if you ex-

perience a loss of power, or if you hear

a loud knocking or pinging noise, the

engine has probably overheated. You

should follow this procedure...

3. Look for obvious coolant leaks from the

radiator, hoses, and under the vehicle.

However, note that water draining from

the air conditioning is normal if it has

been used.

1. Reduce your speed gradually, keeping

a straight line. Move cautiously off the

road to a safe place.

2. Turn on your emergency flashers.

3. Turn the ignition key to “ACC” or

“LOCK”, and try starting the engine

again.

CAUTION

1. Pull safely off the road, stop the ve-

hicle and turn on your emergency

flashers. Put the transmission in “P”

(automatic) or neutral (manual) and ap-

ply the parking brake. Turn off the air

conditioning if it is being used.

When the engine is running, keep

hands and clothing away from the

moving fan and engine drive belts.

If the engine will not start, see “If your

vehicle will not start” on page 184 in this

section.

4. If the coolant is leaking, stop the en-

gine immediately. Call a Toyota dealer

for assistance.

2. If coolant or steam is boiling out of the

radiator or reservoir, stop the engine.

Wait until the steam subsides before

opening the hood. If there is no coolant

boiling over or steam, leave the engine

running and make sure the electric

cooling fan is operating. If it is not,

turn the ignition off.

CAUTION

If the engine is not running, the pow-

er assist for the brakes and steering

will not work so steering and braking

will be much harder than usual.

5. If there are no obvious leaks, check

the coolant reservoir. If it is dry, add

coolant to the reservoir while the en-

gine is running. Fill it about half full.

CAUTION

Do not attempt to remove the radiator

cap when the engine and radiator are

hot. Serious injury could result from

scalding hot fluid and steam blown

out under pressure.

To help avoid personal injury, keep

the hood closed until there is no

steam. Escaping steam or coolant is

a sign of very high pressure.

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If you have a flat tire—

6. After the engine coolant temperature

has cooled to normal, again check the

coolant level in the reservoir. If neces-

sary, bring it up to half full again. Seri-

ous coolant loss indicates a leak in the

system. You should have it checked as

soon as possible at your Toyota dealer.

1. Reduce your speed gradually, keeping

a straight line. Move cautiously off the

road to a safe place well away from

the traffic. Avoid stopping on the center

divider of a highway. Park on a level

spot with firm ground.

D Stop the vehicle on

a

level firm

ground, firmly set the parking brake

and put the transmission in “P”

(automatic) or reverse (manual).

Block the wheel diagonally opposite

to the one being changed if neces-

sary.

2. Stop the engine and turn on your

emergency flashers.

D Make sure to set the jack properly

in the jack point. Raising the ve-

hicle with jack improperly posi-

tioned will damage the vehicle or

may allow the vehicle to fall off the

jack and cause personal injury.

3. Firmly set the parking brake and put

the transmission in “P” (automatic) or

reverse (manual).

4. Have everyone get out of the vehicle

on the side away from traffic.

5. Read the following instructions thor-

oughly.

D Never get under the vehicle when

the vehicle is supported by the jack

alone.

CAUTION

D Use the jack only for lifting your

vehicle during wheel changing.

When jacking, be sure to observe the

following to reduce the possibility of

personal injury:

D Do not raise the vehicle with some-

one in the vehicle.

D When raising the vehicle, do not

place any objects on top of or un-

derneath the jack.

D Follow jacking instructions.

D Do not put any part of your body

under the vehicle supported by the

jack. Otherwise, personal injury may

occur.

D Raise the vehicle only high enough

to remove and change the tire.

D Do not start or run the engine while

your vehicle is supported by the

jack.

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—Required tools and spare

tire

NOTICE

Do not continue driving with a de-

flated tire. Driving even a short dis-

tance can damage a tire and wheel

beyond repair.

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1. Get the required tools and spare

tire.

Tool bag (in the right side box of lug-

gage compartment)

Jack (under the right front seat)

Spare tire (on the back door)

To prepare yourself for an emergency, you

should familiarize yourself with the use of

the jack, each of the tools and their stor-

age locations.

Clearances

Full spare tire cover

To remove the jack, move the seat to the

rear−most position and turn the jack joint

by hand.

To remove: Turn the joint in direction 1

until the jack is free.

To store: Turn the joint in direction 2 until

the jack is firmly secured to prevent it

flying forward during a collision or sudden

braking.

Half spare tire cover

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—Blocking the wheel

To remove the spare tire on the back

door:

1. Remove the spare tire cover.

Full spare tire cover—Unhook the latch

handle which is on the bottom of the cov-

er. Pull up the cover by grasping the

clearances on both sides between the

cover and latch handle base.

Half spare tire cover—Pry off the center

cover and loose the nut with wheel nut

wrench, then remove the spare tire cover.

2. Turn the hold−down nuts counterclock-

wise with the wheel nut wrench and

remove them.

2. Block the wheel diagonally opposite

the flat tire to keep the vehicle from

rolling when it is jacked up.

When storing the spare tire, put it in place

and secure it to prevent it from flying

forward during a collision or sudden brak-

ing.

When blocking the wheel, place a wheel

block in front of one of the front wheels

or behind one of the rear wheels.

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—Loosening wheel nuts

—Positioning the jack

CAUTION

Never use oil or grease on the bolts

or nuts. The nuts may loose and the

wheels may fall off, which could cau-

se a serious accident.

3. Loosen all the wheel nuts.

4. Position the jack at the following

jack points.

Always loosen the wheel nuts before rais-

ing the vehicle.

1

Front suspension cross member rear

mounting

Turn the wheel nuts counterclockwise to

loosen. To get maximum leverage, fit the

wrench to the nut so that the handle is

on the right side, as shown above. Grab

the wrench near the end of the handle

and pull up on the handle. Be careful that

the wrench does not slip off the nut.

2

Rear suspension arm

Make sure the jack is positioned on a

level and solid place.

Do not remove the nuts yet—just unscrew

them about one−half turn.

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—Raising your vehicle

—Changing wheels

CAUTION

Never get under the vehicle when the

vehicle is supported by the jack

alone.

5. After making sure that no one is in

the vehicle, raise it high enough so

that the spare tire can be installed.

6. Remove the wheel nuts and change

tires.

Lift the flat tire straight off and put it

aside.

Remember you will need more ground

clearance when putting on the spare tire

than when removing the flat tire.

Roll the spare wheel into position and

align the holes in the wheel with the bolts.

Then lift up the wheel and get at least the

top bolt started through its hole. Wiggle

the tire and press it back over the other

bolts.

To raise the vehicle, insert the jack handle

into the jack (it is a loose fit) and turn it

clockwise. As the jack touches the vehicle

and begins to lift, double−check that it is

properly positioned.

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—Reinstalling wheel nuts

CAUTION

Never use oil or grease on the bolts

or nuts. Doing so may lead to over-

tightening the nuts and damaging the

bolts. The nuts may loose and the

wheels may fall off, which could cau-

se a serious accident. If there is oil

or grease on any bolt or nut, clean

it.

Before putting on wheels, remove any cor-

rosion on the mounting surfaces with a

wire brush or such. Installation of wheels

without good metal−to−metal contact at the

mounting surface can cause wheel nuts to

loosen and eventually cause a wheel to

come off while driving.

7. Reinstall all the wheel nuts finger

tight.

Reinstall the wheel nuts (tapered end in-

ward) and tighten them as much as you

can by hand. Press back on the tire back

and see if you can tighten them more.

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—Lowering your vehicle

—Stowing flat tire

9. Install the flat tire and spare tire

cover on the back door.

CAUTION

D When lowering the vehicle, make

sure all portions of your body and

all other persons around will not be

injured as the vehicle is lowered to

the ground.

CAUTION

Make sure flat tire and spare tire cov-

er are securely in place in their stor-

age location to reduce the possibility

of personal injury during a collision

or sudden braking.

D Have the wheel nuts tightened by

torque wrench at 103 N·m (10.5

kgf·m, 76 ft·lbf), as soon as pos-

sible after changing wheels. Other-

wise, the nuts may loosen and the

wheels may fall off, which could

cause a serious accident.

Install the full spare tire cover by the

following procedure:

8. Lower the vehicle completely and

tighten the wheel nuts.

Turn the jack handle counterclockwise to

lower the vehicle.

Use only the wheel nut wrench and turn

it clockwise to tighten the nuts. Do not

use other tools or any additional leverage

other than your hands, such as a hammer,

pipe or your foot. Make sure the wrench

is securely engaged over the nut.

Tighten each nut a little at a time in the

order shown. Repeat the process until all

the nuts are tight.

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1. Insert the hooks under the guides to

the upper slots and lower the cover.

Guides

2. Push both sides of the cover and set

the cover by hooking the 4 inside pro-

trusions.

Check that the 2 hooks and 4 protrusions

are securely attached.

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—After changing wheels

If your vehicle becomes stuck

10. Check the air pressure of the re-

placed tire.

If your vehicle becomes stuck in snow,

mud, sand, etc., then you may attempt

to rock the vehicle free by moving it

forward and backward.

Adjust the air pressure to the specification

designated on page 258 in Section 8. If

the pressure is lower, drive slowly to the

nearest service station and fill to the cor-

rect pressure.

CAUTION

Do not attempt to rock the vehicle

free by moving it forward and back-

ward if people or objects are any-

where near the vehicle. During the

rocking operation the vehicle may

suddenly move forward or backward

as it becomes unstuck, causing injury

or damage to nearby people or ob-

jects.

Do not forget to reinstall the tire inflation

valve cap as dirt and moisture could get

into the valve core and possibly cause air

leakage. If the cap is missing, have a new

one put on as soon as possible.

11. Restow all the tools and jack secure-

ly.

3. Lock the latch handle which is on the

bottom of the cover.

As soon after changing wheels as pos-

sible, tighten the wheel nuts to the torque

specified on page 258 in Section 8 with

a torque wrench. Have a technician repair

the flat tire.

Check that the cover is securely in place.

CAUTION

Before driving, make sure all the

tools and jack are securely in place

in their storage location to reduce the

possibility of personal injury during a

collision or sudden braking.

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If your vehicle needs to be

towed—

NOTICE

(a) Towing with wheel lift type truck—

—From front

If you rock your vehicle, observe the

following precautions to prevent dam-

age to the transmission and other

parts.

—From front

z Do not depress the accelerator ped-

al while shifting the selector lever

or before the transmission is com-

pletely shifted to forward or reverse

gear.

—From rear

z Do not race the engine and avoid

spinning the wheels.

z If your vehicle remains stuck after

rocking the vehicle several times,

consider other ways such as tow-

ing.

(b) Using flat bed truck

Two−wheel drive models

Four−wheel drive models

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If towing is necessary, we recommend

you to have it done by your Toyota

dealer or a commercial tow truck ser-

vice. In consultation with them, have

your vehicle towed using either (a) or

(b).

TOWING PRECAUTIONS:

NOTICE

Use a safety chain system for all towing,

and abide by the state/provincial and local

laws. The wheels and axle on the ground

must be in good condition. If they are

damaged, use a towing dolly.

Do not tow with the key removed or

in the “LOCK” position when towing

from the rear without a towing dolly.

The steering lock mechanism is not

strong enough to hold the front

wheels straight.

Only when you cannot receive a towing

service from a Toyota dealer or com-

mercial tow truck service, tow your ve-

hicle carefully in accordance with the

instructions given in “—Emergency tow-

ing” on page 201 in this section.

Two−wheel drive models—

(a) Towing with wheel lift type truck

From front—Release the parking brake.

D Automatic transmission:

Use

wheels.

a

towing dolly under the front

NOTICE

Proper equipment will help ensure that

your vehicle is not damaged while being

towed. Commercial operators are generally

aware of the state/provincial and local

laws pertaining to towing.

When lifting wheels, take care to en-

sure adequate ground clearance for

towing at the opposite end of the

raised vehicle. Otherwise, the bumper

and/or underbody of the towed vehicle

will be damaged during towing.

NOTICE

Never tow a vehicle with an automatic

transmission from the rear with the

front wheels on the ground, as this

may cause serious damage to the

transmission.

Your vehicle can be damaged if it is

towed incorrectly. Although most operators

know the correct procedure, it is possible

to make a mistake. To avoid damage to

your vehicle, make sure the following pre-

cautions are observed. If necessary, show

this page to the tow truck driver.

From rear—

D Manual transmission:

(b) Using flat bed truck

We recommend using

a

towing dolly

Four−wheel drive models—

(a) Towing with wheel lift type truck

under the front wheels. If you do not

use a towing dolly, place the ignition

key in the “ACC” position and put the

transmission in neutral.

Use a towing dolly under the wheels not

lifted by the truck.

(b) Using flat bed truck

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—Emergency towing

(c) Towing with sling type

truck

Front

Rear (four−wheel drive models with auto-

matic transmission)

All models—

(c) Towing with sling type truck

If towing is necessary, we recommend

you to have it done by your Toyota

dealer or a commercial tow truck ser-

vice.

NOTICE

Do not tow with sling type truck, ei-

ther from the front or rear. This may

cause body damage.

If towing service is not available in an

emergency, your vehicle may be tempo-

rarily towed by a cable or chain se-

cured to the emergency towing eyelets

under the front of the vehicle or the

left emergency towing eyelet under the

rear of the vehicle. Use extreme caution

when towing vehicle.

Rear (four−wheel drive models with manu-

al transmission and two−wheel drive mod-

els)

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—Emergency towing eyelet

precautions

D Before emergency towing, check that

the eyelet is not broken or damaged

and that the installation bolts are not

loose.

NOTICE

Only use specified towing eyelet;

otherwise your vehicle may be dam-

aged.

Use only a cable or chain specifically

intended for use in towing vehicles.

Securely fasten the cable or chain to

the towing eyelet provided.

D Fasten the towing cable or chain se-

curely to the eyelet.

A driver must be in the vehicle to steer

it and operate the brakes.

D Do not jerk the eyelet. Apply steady

Before towing, release the parking brake

and put the transmission in neutral (manu-

al) or “N” (automatic). The key must be

in “ACC” (engine off) or “ON” (engine run-

ning).

and even force.

Towing in this manner may be done only

on hard−surfaced roads for a short dis-

tance and at low speeds. Also, the

wheels, axles, drive train, steering and

brakes must all be in good condition.

D To avoid damaging the eyelet, do not

pull from the side or at

a

vertical

angle. Always pull straight ahead.

CAUTION

If the engine is not running, the pow-

er assist for the brakes and steering

will not work so steering and braking

will be much harder than usual.

Use extreme caution when towing ve-

hicles. Avoid sudden starts or erratic

driving maneuvers which would place

excessive stress on the emergency

towing eyelet and towing cable or

chain. The eyelet and towing cable or

chain may break and cause serious

injury or damage.

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—Tips for towing a stuck

vehicle

If you cannot shift automatic

transmission selector lever

The following methods are effective to get

out when your vehicle is struck in mud,

sand or other condition from which the

vehicle cannot be driven out under its own

power. Use extreme caution when towing

vehicles. In addition, keep away from the

vehicles and towing cable or chain when

towing.

CAUTION

If the emergency towing eyelet is

used to get out when your vehicle

becomes struck in mud, sand or oth-

er condition from which the vehicle

cannot be driven out under its own

power, make sure to observe the pre-

cautions mentioned below. Otherwise,

excessive stress will be put on the

eyelet and the towing cable or chain

may break, causing serious injury or

damage.

D Remove the soil and sand in the front

and the back of the tires.

D Place a stone or wood under the tires.

D If the towing vehicle can hardly

move, do not forcibly continue the

towing. Contact your Toyota dealer

or a commercial tow truck service

for assistance.

If you cannot shift the selector lever

out of “P” position to other positions

even though the brake pedal is de-

pressed, use the shift lock override but-

ton as follows:

D Tow the vehicle as straight ahead

as possible.

1. Turn the ignition key to “LOCK”

position. Make sure the parking

brake is applied.

D Keep away from the vehicle during

towing.

2. Pry up the cover with a flat−bladed

screwdriver or equivalent.

2003 RAV4 from Aug. ’02 Prod. (OM42517U)

203

’03 Rav4_U (L/O 0208)

If you lose your wireless

remote control transmitter

If you lose your keys

You can purchase a new key at your

Toyota dealer if you can give them the

key number. If your vehicle is equipped

with the engine immobiliser system, the

dealer will also need your master key.

You can purchase a new wireless re-

mote control transmitter at your Toyota

dealer.

Have the registered identification numbers

of your transmitters deleted from your ve-

hicle by your Toyota dealer as soon as

possible to avoid the possibility of theft or

an accident. Then, have the identification

number of your new transmitter registered.

At the same time, you must bring all of

the remaining transmitters to have them

registered again as well.

Vehicles with engine immobiliser system—

Even if you lose only one key, contact

your Toyota dealer to make a new key. If

you lose all your master keys, you cannot

make new keys; the whole engine immobi-

liser system must be replaced.

See the suggestion given in “Keys” on

page 8 in Section 1−2.

You can use the wireless remote control

system with the new transmitter. Contact

your Toyota dealer for detailed information.

If your keys are locked in the vehicle and

you cannot get a duplicate, many Toyota

dealers can still open the door for you,

using their special tools. If you must

3. Insert your finger into the hole to

push down the shift lock override

button. You can shift out of “P”

position only while pushing the but-

ton.

break

a

window to get in, we suggest

breaking the smallest side window be-

cause it is the least expensive to replace.

Be extremely cautious to avoid cuts from

the glass.

4. Shift into “N” position.

5. Insert the cover.

6. Start the engine. For your safety,

keep the brake pedal depressed.

Be sure to have the system checked by

your Toyota dealer as soon as possible.

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204

In case of an emergency for Your Toyota Rav4 SUV Second Generation (2001-2005)

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