Customer information
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necessary for the compliance with a
legal obligation to which the
manufacturer is subject (e.g.
applicable product liability law,
emergency call regulation) or when
the processing is necessary in order
to protect the vital interests of the
respective vehicle users and
passengers.
The establishment of a secure radio
network connection and the related
remote updates are not affected by
privacy settings and will be performed
in principal after an initiation by the
vehicle user following a respective
notification.
The system is able to notify receipt of
an update as soon as it is connected
to an exterior Wi-Fi network or a
mobile network. Large updates are
downloaded only via the Wi-Fi
network.
The availability of an update is
notified on the Info Display at the end
of a trip with an option of immediate
installation or postponement of
installation.
The installation time is variable and
can take several minutes with a
maximum of about 30 minutes. A
notification will give an estimate of the
duration and a description of the
update.
Updates can be checked manually
via the Info Display. Follow the on-
screen prompts in the respective
menu.
Remote device management and
remote software and firmware
updates
As an integral part of the service
related to the performance of
subscribed connected service
contracts, necessary device
management and necessary
software and firmware updates
related to the software and firmware
for the named connected service will
be performed remotely, in particular
by using over-the-air technology.
Info Display 3 86.
Notice
Steps for downloading and installing
updates may vary by vehicle.
For this, a secure radio network
connection between the vehicle and
the device management server will be
established when ignition is switched
on and a mobile network is available.
Depending on the equipment of the
vehicle, connection configuration
must be set to Connected vehicle to
allow the establishment of the radio
network connection.
For safety reasons and because it
requires sustained attention by the
driver, the installation must be carried
out with the ignition on without
starting the engine. The installation
cannot be carried out in the following
cases:
●
●
●
engine running
emergency call in progress
insufficient vehicle battery
charge
Irrespective of a valid connected
service subscription, remote product
security or product safety related
device management and software
and firmware updates will be
●
charging the vehicle's high
voltage battery
performed when the processing is
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