SAFETY
Reporting safety defects in Canada
If you believe your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform Trans-
port Canada in addition to notifying Volvo Car
Canada Ltd.
Recall information
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Trans-
portation, Washington D.C. 20590.
On our website, click the "Owner" tab in the
upper left-hand side of the screen and then
click on the heading "Recall Information".
Enter the vehicle identification number (VIN),
which can be found at the bottom of the wind-
shield. If your vehicle has any open Recalls,
they will be displayed on this page.
You can also obtain other informa-
tion about motor vehicle safety from
can also enter your vehicle's VIN
(Vehicle Identification Number) to
see if it has any open recalls.
Transport Canada can be contacted at:
1-800-333-0510
You can also enter the Vehicle Identification
Number in the search field on the National
Highway Traffic Safety Administration's
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Volvo strongly recommends that if
your vehicle is covered under a serv-
ice campaign, safety or emission
recall or similar action, it should be
completed as soon as possible.
Please check with your local retailer
or Volvo Car USA, LLC if your vehicle
is covered under these conditions.
Mailing Address: Transport Canada - Road
Safety, 80 rue Noël, Gatineau, (Quebec) J8Z
0A1
Volvo customers in Canada
For any questions regarding open recalls for
your vehicle, please contact your authorized
Volvo retailer. If your retailer is unable to
answer your questions, please contact Volvo
Customer Relations at 800-663-8255, Mon-
day through Friday, 8:30 A.M. to 5:00 P.M.
EST or volvocars.com/ca. You may also write
us at:
Related information
Safety (p. 42)
•
Occupant safety (p. 43)
Recall information (p. 45)
•
•
•
Viewing the Vehicle Identification Number
(VIN) (p. 38)
NHTSA can be reached at:
Internet:
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street, Suite 101
Richmond Hill, Ontario L4B 0B9
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
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