Get Introduction Guide for Volvo XC60 SUV First Generation (2008-2017)

INTRODUCTION

01 Introduction

01

Quick Guide: A selection of articles cov-

ering commonly used functions.

On-board owner's manual

•

Searching for information

The owner's manual can be displayed on the

center console screen and you can carry out

searches for the information that you require.

Select the symbol in the lower right-hand cor-

ner for additional information about the on-

board owner's manual.

To open the owner's manual, press the MY

CAR button on the center console, press OK/

MENU and select Owner's manual.

NOTE

The on-board owner's manual cannot

be accessed while the vehicle is mov-

ing.

•

For basic information, see "Infotainment -

operating the system." The following sections

also provide more detailed information.

Specifications regarding your vehicle

•

are not found in the on-board informa-

tion. This information is listed in the

printed owner's manual.

Searching using the text wheel

List of characters

Switching between character entry

modes (see the following table)

Surf history

Use the text wheel to enter a web address.

1. Turn TUNE to the desired letter and press

OK/MENU to confirm. The number/letter

keys on the center console can also be

used.

The on-board owner's manual start page

There are four ways of finding information

articles in the on-board owner's manual:

2. Continue to the next letter, etc. The

results of the search will be displayed in

the phone book.

Searching: search for an article.

•

Categories: All of the articles are sorted

by category.

Favorites: Quick access to frequently

read articles.

•

}}

11

01 Introduction

||

01

3. To switch from letter entry mode to the

entry mode for numbers or special char-

acters, or to go view surf history, turn

TUNE to one of the selections (see the

explanation in the following table) in the

list for switching character entry mode (2)

and press OK/MENU.

Press EXIT briefly to erase a single character.

Press and hold EXIT to erase all characters.

Quick Guide

This is a selection of articles that will help you

become familiar with some of the vehicle's

most common functions. These articles can

also be found in their respective categories

but are listed here for quick access.

Pressing a number key on the center console

while the text wheel is displayed (see the pre-

vious illustration) will display a list of charac-

ters. Press the desired key repeatedly to

enter the desired letter and continue to the

next letter, etc.

Turn TUNE to navigate in the Quick Guide

and press OK/MENU to open an article.

Press EXIT to return to the previous view.

123/A Toggle between letters and num-

To enter a number, press and hold the but-

ton.

bers by pressing OK/MENU.

BC

Navigating in an article

=>

This leads to surf history. Turn

TUNE to select a web address

and press OK/MENU to go to the

website.

Categories

The articles in the on-board owner's manual

are divided into main categories and sub-cat-

egories. The same article may be listed in

several applicable categories to help make

searches easier.

Go

a|A

Go to the website by pressing

OK/MENU.

Turn TUNE to navigate in the category struc-

ture and press OK/MENU to open a category

Toggle between upper and lower

case letters by pressing OK/

MENU.

(indicated by the

return to the previous view.

symbol) or an article

symbol). Press EXIT to

Switch from the text wheel to the

Address: field. Use TUNE to

move the cursor and erase char-

acters by pressing EXIT. Press

OK/MENU to return to the text

wheel.

| | }

Home: Returns you to the owner's man-

ual start page.

Favorites

Articles that have been marked as favorites

can be found here. For information about

marking an article as a favorite, see "Navigat-

ing in an article" below.

Favorites: Add/remove an article from

the list of favorites. This can also be done

by pressing the FAV button on the center

console keypad.

The number/letter keys on the

center console can also be used

to edit the Address: field.

Turn TUNE to navigate in the list of favorites

and press OK/MENU to open an article.

Press EXIT to return to the previous view.

Highlighted link: takes you to the linked

article.

Important information: if the article con-

tains warnings, cautions or notes, sym-

12

01 Introduction

01

bols for these types of information and

the number of such texts in the article will

be displayed here.

Owner's information

Contacting Volvo

Your vehicle is equipped with a screen on

which you can display information about your

vehicle's features and functions. The printed

owner's manual supplements the on-board

information and contains important texts, the

latest updates and instructions that can be

useful in situations when it is not practical to

read the information on the screen.

In the USA:

Turn TUNE to navigate among the links or

scroll in an article. When you have scrolled to

the beginning/end of an article, you can

return to the start page or a favorite by scroll-

ing one additional step up/down. Press OK/

MENU to activate a selection or highlighted

link. Press EXIT to return to the previous

view.

Volvo Cars of North America, LLC

Customer Care Center

1 Volvo Drive,

P.O. Box 914

Rockleigh, New Jersey 07647

1-800-458-1552

Changing the language used for the on-board

information could mean that some of the

information displayed may not comply with

national or local statutes and regulations.

Related information

Information on the Internet (p. 20)

•

In Canada:

WARNING

Volvo Cars of Canada

National Customer Service

9130 Leslie Street, Suite 101

Richmond Hill, Ontario L4B 0B9

1-800-663-8255

The driver is always responsible for oper-

ating the vehicle in a safe manner and for

complying with current statutes and regu-

lations.

It is also essential to maintain and service

the vehicle according to Volvo's recom-

mendations as stated in the owner's infor-

mation and the service and warranty book-

let.

/ca

Related information

About this manual (p. 14)

If the on-board information differs from the

printed owner's manual, the printed infor-

mation always takes precedence.

•

Important warnings (p. 23)

•

Crash event data (p. 18)

•

Volvo Structural Parts Statement (p. 19)

•

13

01 Introduction

01

Favorites: Quick access to frequently

read articles.

About this manual

•

NOTE

Reading your owner's manual is a good way

to familiarize yourself with the features and

systems in your vehicle.

The owner's manual mobile app can be

downloaded at .

Quick Guide: A selection of articles cov-

ering commonly used functions.

The mobile app also contains videos and

searchable content, and provides easy

navigation between the various articles.

Select the symbol in the lower right-hand cor-

ner for additional information about the on-

board owner's manual.

Before you operate your vehicle for the

•

first time, we recommend that you look

through the information found in the

chapters "Your Driving Environment" and

"During Your Trip."

Footnotes

NOTE

Certain pages of this manual contain informa-

tion in the form of footnotes at the bottom of

the page. This information supplements the

text that the footnote number refers to (a let-

ter is used if the footnote refers to text in a

table).

Information contained in the balance of

•

The on-board owner's manual cannot

be accessed while the vehicle is mov-

ing.

•

the manual is extremely useful and should

be read after operating the vehicle for the

first time.

Specifications regarding your vehicle

•

The manual is structured so that it can be

•

are not found in the on-board informa-

tion. This information is listed in the

printed owner's manual.

used for reference. For this reason, it

should be kept in the vehicle for ready

access.

Display texts

There are several displays in the driver’s field

of vision that show messages generated by

various systems and functions in the vehicle.

These texts are indicated in the Owner’s

Manual by being in slightly larger type than

the surrounding text and are printed in gray,

(for example: Change doors unlock

setting).

The owner's manual in mobile devices

On-board owner's manual

When the printed manual refers to the on-

board owner's manual, this pertains to the

information displayed on the center console

screen.

The language used on the center console

screen and instrument panel can be changed

in the MY CAR system settings menu.

Decals

There are various types of decals in the vehi-

cle whose purpose is to provide important

information in a clear and concise way. The

importance of these decals is explained as

follows, in descending order of importance.

There are four ways of finding information

articles in the on-board owner's manual:

Searching: search for an article.

•

Categories: All of the articles are sorted

by category.

14

01 Introduction

01

Risk of injury

Risk of damage to the vehicle

Information

G031590

Black ISO symbols on a yellow warning back-

ground, white text/image on a black back-

ground. Decals of this type are used to indi-

cate potential danger. Ignoring a warning of

this type could result in serious injury or

death.

White ISO symbols and white text/image on a

black or blue warning background and space

for a message. If the information on decals of

this type is ignored, damage to the vehicle

could result.

White ISO symbols and white text/image on a

black background. These decals provide gen-

eral information.

NOTE

The decals shown in the Owner’s Manual

are examples only and are not intended to

be reproductions of the decals actually

used in the vehicle. The purpose is to give

an indication of how they look and their

approximate location in the vehicle. The

applicable information for your particular

vehicle can be found on the respective

decals in the vehicle.

}}

15

01 Introduction

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01

Types of lists used in the owner's

information

Bullet lists

NOTE

Bullets are used to differentiate a number of

components/functions/points of information

that can be listed in random order.

Do not export your Volvo to another

country before investigating that coun-

try's applicable safety and exhaust

emission requirements. In some cases

it may be difficult or impossible to

comply with these requirements. Mod-

ifications to the emission control sys-

tem(s) may render your Volvo not certi-

fiable for legal operation in the U.S.,

Canada and other countries.

•

Procedures

Procedures (step-by-step instructions), or

actions that must be carried out in a certain

order, are arranged in numbered lists in this

manual.

For example:

Coolant

•

Engine oil

•

If there is a series of illustrations associ-

ated with step-by-step instructions, each

step in the procedure is numbered in the

same way as the corresponding illustra-

tion.

Continues on next page

} }This symbol can be found at the lower

right corner to indicate that the current topic

continues on the following page.

All information, illustrations and speci-

fications contained in this manual are

based on the latest product informa-

tion available at the time of publica-

tion. Please note that some vehicles

may be equipped differently, depend-

ing on special legal requirements.

Optional equipment described in this

manual may not be available in all mar-

kets.

•

Lists in which letters are used can be

found with series of illustrations in cases

where the order in which the instructions

are carried out is not important.

Continuation from previous page

|| This symbol can be found at the upper left

corner to indicate that the current topic is a

continuation from the previous page.

Arrows with or without numbers are used

to indicate the direction of a movement.

Options and accessories

Optional or accessory equipment described

in this manual is indicated by an asterisk.

Arrows containing letters are used to indi-

cate movement.

Some of the illustrations shown are

generic and may not depict the exact

model for which this manual is

intended.

•

Optional or accessory equipment may not be

available in all countries or markets. Please

note that some vehicles may be equipped dif-

ferently, depending on special legal require-

ments.

If there are no illustrations associated with a

step-by-step list, the steps in the procedure

are indicated by ordinary numbers.

Position lists

Volvo reserves the right to make model

changes at any time, or to change

specifications or design without notice

and without incurring obligation.

Red circles containing a number are used

in general overview illustrations in which

certain components are pointed out. The

corresponding number is also used in the

position list's description of the various

components.

Contact your Volvo retailer for additional

information.

16

01 Introduction

01

tion in the U.S., Canada and other coun-

tries.

ignition must be in mode II (p. 79) or the

engine must be running. Depress the brake

pedal, press the button on the front side of

the gear selector and move the selector from

P (Park).

WARNING

If your vehicle is involved in an accident,

unseen damage may affect its drivability

and safety.

All information, illustrations and specifica-

tions contained in this manual are based

on the latest product information availa-

ble at the time of publication. Please note

that some vehicles may be equipped dif-

ferently, depending on special legal

requirements. Optional equipment descri-

bed in this manual may not be available in

all markets.

•

Anti-lock Brake System (ABS)

WARNING

The ABS system performs a brief self-diag-

nostic test when the engine has been started

and driver releases the brake pedal. Another

automatic test may be performed when the

vehicle first reaches a speed of approximately

6 mph (10 km/h). The brake pedal will pulsate

several times and a sound may be audible

from the ABS control module. This is normal.

CALIFORNIA proposition 65

Engine exhaust, some of its constituents,

and certain vehicle components contain or

emit chemicals known to the state of Cali-

fornia to cause cancer, and birth defects

or other reproductive harm. In addition,

certain fluids contained in vehicles and

certain products of component wear con-

tain or emit chemicals known to the State

of California to cause cancer, and birth

defects or other reproductive harm.

Some of the illustrations shown are

generic and may not depict the exact

model for which this manual is intended.

•

Volvo reserves the right to make model

changes at any time, or to change speci-

fications or design without notice and

without incurring obligation.

Fuel filler door

Press the button on the light switch panel

(see the illustration in Refueling – opening/

closing fuel filler door (p. 278)) when the vehi-

cle is at a standstill to unlock the fuel filler

door. It will relock when closed and there will

be an audible click.

Related information

Information on the Internet (p. 20)

WARNING

•

Certain components of this vehicle such as

air bag modules, seat belt pretensioners,

adaptive steering columns, and button cell

batteries may contain Perchlorate material.

Special handling may apply for service or

vehicle end of life disposal.

Volvo and the environment (p. 22)

Important warnings (p. 23)

Points to keep in mind

Do not export your Volvo to another

•

country before investigating that coun-

try's applicable safety and exhaust emis-

sion requirements. In some cases it may

be difficult or impossible to comply with

these requirements. Modifications to the

emission control system(s) may render

your Volvo not certifiable for legal opera-

See www.dtsc.ca.gov/hazardouswaste/

perchlorate.

Shiftlock

When your vehicle is parked, the gear selec-

tor is locked in the P (Park) position. To

release the selector from this position, the

17

01 Introduction

01

Change of ownership

Crash event data

NOTE

When the vehicle changes owners, all per-

sonal settings should be reset to the factory

defaults.

This vehicle is equipped with an event data

recorder (EDR). The main purpose of an EDR

is to record, in certain crash or near crash-like

situations, such as an air bag deployment or

hitting a road obstacle, data that will assist in

understanding how a vehicle's systems per-

formed. The EDR is designed to record data

related to vehicle dynamics and safety sys-

tems for a short period of time, typically 30

seconds or less. The EDR in this vehicle is

designed to record such data as:

EDR data are recorded by your vehicle

only if a non-trivial crash situation occurs;

no data are recorded by the EDR under

normal driving conditions and no personal

data (e.g., name, gender, age, and crash

location) are recorded. However, other

parties, such as law enforcement, could

combine the EDR data with the type of

personally identifying data routinely

To reset, press the MY CAR button in the

center console followed by OK/MENU and

select Settings Reset to factory settings.

User data e.g., for apps, the web browser

and for personal settings in menus such as

the climate system and vehicle settings

should be reset to factory defaults.

acquired during a crash investigation.

To read data recorded by an EDR, special

equipment is required, and access to the

vehicle or the EDR is needed. In addition to

the vehicle manufacturer, other parties, such

as law enforcement, that have the special

equipment, can read the information if they

have access to the vehicle or the EDR.

How various systems in your vehicle were

operating;

•

For vehicles equipped with the optional Volvo

On Call with Sensus Connect (VOC), personal

settings stored in the vehicle should be

deleted, see Changing ownership of a vehicle

with Volvo On Call.

Whether or not the driver and passenger

safety belts were buckled/fastened;

•

How far (if at all) the driver was depress-

ing the accelerator and/or brake pedal;

and,

•

Related information

Volvo ID (p. 21)

Furthermore, your vehicle is equipped with a

number of computers whose task is to con-

tinuously control and monitor the vehicle’s

operation. They can also register information

during normal driving conditions if they detect

a fault relating to the vehicle’s operation and

functionality. Some of the stored information

is required by technicians when carrying out

service and maintenance to enable them to

diagnose and rectify any faults that have

occurred in the vehicle and to enable Volvo to

fulfill legal and other regulatory requirements.

This information may be stored in the vehi-

cle’s computers for a certain period of time.

•

How fast the vehicle was traveling.

•

These data can help provide a better under-

standing of the circumstances in which

crashes and injuries occur.

18

01 Introduction

01

Volvo will not contribute to spreading the

above-mentioned information to third parties

without the consent of the vehicle’s owner.

However, due to national legal requirements

and regulations, Volvo may be compelled to

provide information of this type to authorities

such as law enforcement agencies or others

who may assert a legal right to obtain such

information.

Volvo Cars of Canada

National Customer Service

9130 Leslie Street

Volvo Structural Parts Statement

Volvo has always been and continues to be a

leader in automotive safety.

Volvo engineers and manufactures vehicles

designed to help protect vehicle occupants in

the event of a collision.

Richmond Hill, Ontario L4B 0B9

1-800-663-8255

/ca

Volvos are designed to absorb the impact of

a collision. This energy absorption system

including, but not limited to, structural com-

ponents such as bumper reinforcement bars,

bumper energy absorbers, frames, rails,

fender aprons, A-pillars, B-pillars and body

panels must work together to maintain cabin

integrity and protect the vehicle occupants.

Related information

Information on the Internet (p. 20)

Volvo and service and repair facilities with

agreements with Volvo have access to the

special technical equipment required in order

to read and interpret the information stored

by the vehicle’s computers. Volvo is responsi-

ble for ensuring that the information transmit-

ted to Volvo during service and maintenance

is stored and handled in a secure manner and

that this handling is done in accordance with

applicable legal requirements. For additional

information, contact:

•

Contacting Volvo (p. 13)

•

The supplemental restraint system including

but not limited to air bags, side curtain air

bags, and deployment sensors work together

with the above components to provide proper

timing for air bag deployment.

For additional information, contact:

In the United States

Due to the above, Volvo Cars of North Amer-

ica does not support the use of aftermarket,

alternative or anything other than original

Volvo parts for collision repair.

Volvo Cars of North America, LLC

Customer Care Center

In addition Volvo does not support the use or

re-use of structural components from an

existing vehicle that has been previously

damaged. Although these parts may appear

equivalent, it is difficult to tell if the parts have

been previously replaced with non-OE parts

or if the part has been damaged as a result of

a prior collision. The quality of these used

1 Volvo Drive, P.O. box 914

Rockleigh, New Jersey 07647

1-800-458-1552

In Canada

}}

19

01 Introduction

||

01

parts may also have been affected due to

environmental exposure.

Information on the Internet

Additional information regarding your vehicle

can be found at .

Owner's manuals for earlier model

Volvos

Owner's manuals for earlier model Volvos are

available in PDF format. Quick Guides and

supplements can also be found on the sup-

port site. Select a model and a model year

and download the desired information.

Related information

Important warnings (p. 23)

•

Support on the Internet

Information on the Internet (p. 20)

Go to or use the QR

code below to visit the site, which is available

in most markets.

•

Contacting Volvo (p. 13)

•

Contact

Contact information for customer support and

the nearest Volvo retailer are available on the

site.

Related information

About this manual (p. 14)

•

QR code to the support site

Contacting Volvo (p. 13)

•

The information on the support site is search-

able and is grouped into different categories.

It includes support for e.g., Internet-based

services and functions, Volvo On Call (VOC),

the navigation system* and apps. Video and

step-by-step instructions explain various pro-

cedures such as how to connect the vehicle

to the Internet via a cell phone.

Downloadable information

Maps

Sensus Navigation system* maps can be

downloaded from the support site.

Mobile apps

For certain model year 2014 and 2015 Volvos,

the owner's manual is available in the form of

an app. The VOC* app can also be found

here.

20

* Option/accessory, for more information, see Introduction.

01 Introduction

01

Portions of this product uses software

FreeTypeProject (www.freetype.org). All rights

reserved.

Volvo ID

This is your personal ID that can be used to

access a number of services¹

Open Source Software Notice

The systems in your Volvo contain certain

free/open source and other software.

This product uses certain free / open source

and other software originating from third

parties, that is subject to the GNU General

Public License version 2 and 3 (GPLv2/

GPLv3), GNU Lesser General Public License

version 3 (LGPLv3), The FreeType Project

License (“FreeType License”) and other

different and/or additional copyright licenses,

disclaimers and notices. The links how to

access the exact terms of GPLv2, GPLv3,

LGPLv3, and the other open source software

licenses, disclaimers, acknowledgements and

notices are provided to you below. Please

refer to the exact terms of the relevant

License, regarding your rights under said

licenses. Volvo Car Corporation (VCC) offers

to provide the source code of said free/open

source software to you for a charge covering

the cost of performing such distribution, such

as the cost of media, shipping and handling,

upon written request. Please contact your

nearest Volvo retailer.

Creating a Volvo ID

This product includes software under

following licenses:

To create a Volvo ID, provide your personal

email address and then follow the instructions

provided in the email that you will receive

from Volvo. This can be done from:

GPL v2 : http://www.gnu.org/licenses/old-

licenses/gpl-2.0.html

Linux kernel (merge between MontaVista

2.6.31 kernel and kernel from

L2.6.31_MX51_ER_1007 BSP)

•

From an Internet-connected vehicle:

•

Enter your email address in the app that

requires a Volvo ID and follow the instruc-

tions provides or press the Internet con-

uBoot (based on v2009.08)

•

nect ( ) button on the center console

and select Apps, Settings and follow the

instructions provided.

busybox (based on version 1.13.2.)

•

GCC runtime library exception: http://

www.gnu.org/licenses/gcc-exception.html

Volvo On Call (VOC*): download the latest

version of the VOC app and create a

Volvo ID on the start page.

•

libgcc_s.so.1

•

LGPL v3: http://www.gnu.org/licenses/

lgpl.html

Libc.so.6, libpthread.so.0, Librt.so.1

•

The FreeType Project License: http://

www.freetype.org/FTL.TXT

libfreetype.so.6 (version 2.4.3)

•

This offer is valid for a period of at least three

(3) years from the date of the distribution of

this product by VCC / or for as long as VCC

offers spare parts or customer support.

Related information

About this manual (p. 14)

•

1

These services vary and may be subject to change. Consult your Volvo retailer.

21

* Option/accessory, for more information, see Introduction.

01 Introduction

01

FSC^®

mental refinement of conventional gasoline-

powered internal combustion engines, Volvo

is actively looking at advanced technology

alternative-fuel vehicles.

Volvo and the environment

Volvo is committed to the well being of its

customers. As a natural part of this commit-

ment, we care about the environment in

which we all live. Concern for the environment

means an everyday involvement in reducing

our environmental impact.

When you drive a Volvo, you become our

partner in the work to lessen the car's impact

on the environment. To reduce your vehicle's

environmental impact, you can:

Volvo's environmental activities are based on

a holistic view, which means we consider the

overall environmental impact of a product

throughout its complete life cycle. In this con-

text, design, production, product use, and

recycling are all important considerations. In

production, Volvo has partly or completely

phased out several chemicals including

CFCs, lead chromates, asbestos, and cad-

mium; and reduced the number of chemicals

used in our plants 50% since 1991.

Maintain proper air pressure in your tires.

Tests have shown decreased fuel econ-

omy with improperly inflated tires.

•

The FSC^®(Forest Stewardship Council^®)

symbol indicates that the wood pulp used in

this publication comes from FSC^®certified

forests and other responsible sources.

Follow the recommended maintenance

schedule in your Warranty and Service

Records Information booklet.

•

Drive at a constant speed whenever pos-

sible.

•

Related information

Economical driving (p. 280)

•

See a trained and qualified Volvo service

•

Tires – tire economy (p. 291)

•

technician as soon as possible for

inspection if the check engine (malfunc-

tion indicator) light illuminates, or stays

on after the vehicle has started.

Volvo was the first in the world to introduce

into production a three-way catalytic con-

verter with a Lambda sond, now called the

heated oxygen sensor, in 1976. The current

version of this highly efficient system reduces

emissions of harmful substances (CO, HC,

NOx) from the exhaust pipe by approximately

95 – 99% and the search to eliminate the

remaining emissions continues. Volvo is the

only automobile manufacturer to offer CFC-

free retrofit kits for the air conditioning system

of all models as far back as the 1975

Properly dispose of any vehicle-related

waste such as used motor oil, used bat-

teries, brake pads, etc.

•

When cleaning your vehicle, please use

•

genuine Volvo car care products. All

Volvo car care products are formulated to

be environmentally friendly.

model 240. Advanced electronic engine con-

trols and cleaner fuels are bringing us closer

to our goal. In addition to continuous environ-

22

01 Introduction

01

Volvo service technician before installing

any accessory in or on your vehicle.

Important warnings

Please keep the following warnings in mind

when operating/servicing your vehicle.

WARNING

Never use a hand-held cellular tele-

phone while driving. Some jurisdic-

tions prohibit cellular telephone use by

a driver while the vehicle is moving.

•

Accessories that have not been approved

by Volvo may or may not be specifically

tested for compatibility with your vehicle.

Additionally, an inexperienced installer

may not be familiar with some of your

car's systems.

•

Driver distraction

A driver has a responsibility to do everything

possible to ensure his or her own safety and

the safety of passengers in the vehicle and

others sharing the roadway. Avoiding distrac-

tions is part of that responsibility.

If your vehicle is equipped with a navi-

gation system, set and make changes

to your travel itinerary only with the

vehicle parked.

Any of your car's performance and safety

systems could be adversely affected if

you install accessories that Volvo has not

tested, or if you allow accessories to be

installed by someone unfamiliar with your

vehicle.

Never program your audio system

while the vehicle is moving. Program

radio presets with the vehicle parked,

and use your programmed presets to

make radio use quicker and simpler.

Driver distraction results from driver activities

that are not directly related to controlling the

vehicle in the driving environment. Your new

Volvo is, or can be, equipped with many fea-

ture-rich entertainment and communication

systems. These include hands-free cellular

telephones, navigation systems, and multi-

purpose audio systems. You may also own

other portable electronic devices for your own

convenience. When used properly and safely,

they enrich the driving experience. Improperly

used, any of these could cause a distraction.

Damage caused by unapproved or

improperly installed accessories may not

be covered by your new vehicle warranty.

See your Warranty and Service Records

Information booklet for more warranty

information. Volvo assumes no responsi-

bility for death, injury, or expenses that

may result from the installation of non-

genuine accessories.

Never use portable computers or per-

sonal digital assistants while the vehi-

cle is moving.

•

Accessory installation

We strongly recommend that Volvo own-

•

ers install only genuine, Volvo-approved

accessories, and that accessory installa-

tions be performed only by a trained and

qualified Volvo service technician.

For all of these systems, we want to provide

the following warning that reflects the strong

Volvo concern for your safety. Never use

these devices or any feature of your vehicle in

a way that distracts you from the task of driv-

ing safely. Distraction can lead to a serious

accident. In addition to this general warning,

we offer the following guidance regarding

specific newer features that may be found in

your vehicle:

Related information

About this manual (p. 14)

•

Genuine Volvo accessories are tested to

•

Volvo Structural Parts Statement (p. 19)

ensure compatibility with the perform-

ance, safety, and emission systems in

your vehicle. Additionally, a trained and

qualified Volvo service technician knows

where accessories may and may not be

safely installed in your Volvo. In all cases,

please consult a trained and qualified

23

01 Introduction

01

Volvo On Call Roadside Assistance

Your new Volvo comes with a four year ON

CALL roadside assistance.

Technician certification

In addition to Volvo factory training, Volvo

supports certification by the National Institute

for Automotive Service Excellence (A.S.E.).

Additional information, features, and benefits

of this program are described in a separate

information package in your glove compart-

ment.

Certified technicians have demonstrated a

high degree of competence in specific areas.

Besides passing exams, each technician

must also have worked in the field for two or

more years before a certificate is issued.

These professional technicians are best able

to analyze vehicle problems and perform the

necessary maintenance procedures to keep

your Volvo at peak operating condition.

If you require assistance, dial:

In the U.S. 1-800-638-6586 (1-800-63-

VOLVO)

In Canada 1-800-263-0475

NOTE

Some vehicles may be equipped with

Volvo On Call with Sensus Connect,

which will allow access to the call center

and additional features directly from the

vehicle. This is in addition to the Volvo On

Call Roadside Assistance program men-

tioned above.

Volvo On Call with Sensus Connect will

be a customer pay subscription offer after

an initial complimentary trial period.

Related information

Information on the Internet (p. 20)

•

24

Introduction for Your Volvo XC60 SUV First Generation (2008-2017)

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