2008-2017 Volvo XC60 SUV Introduction -> Volvo Structural Parts Statement User Manual
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Introduction -> Volvo Structural Parts Statement for Your Volvo XC60 SUV First Generation (2008-2017)

01 Introduction  
01  
Volvo will not contribute to spreading the  
above-mentioned information to third parties  
without the consent of the vehicle’s owner.  
However, due to national legal requirements  
and regulations, Volvo may be compelled to  
provide information of this type to authorities  
such as law enforcement agencies or others  
who may assert a legal right to obtain such  
information.  
Volvo Cars of Canada  
National Customer Service  
9130 Leslie Street  
Volvo Structural Parts Statement  
Volvo has always been and continues to be a  
leader in automotive safety.  
Volvo engineers and manufactures vehicles  
designed to help protect vehicle occupants in  
the event of a collision.  
Richmond Hill, Ontario L4B 0B9  
1-800-663-8255  
Volvos are designed to absorb the impact of  
a collision. This energy absorption system  
including, but not limited to, structural com-  
ponents such as bumper reinforcement bars,  
bumper energy absorbers, frames, rails,  
fender aprons, A-pillars, B-pillars and body  
panels must work together to maintain cabin  
integrity and protect the vehicle occupants.  
Related information  
Information on the Internet (p. 20)  
Volvo and service and repair facilities with  
agreements with Volvo have access to the  
special technical equipment required in order  
to read and interpret the information stored  
by the vehicle’s computers. Volvo is responsi-  
ble for ensuring that the information transmit-  
ted to Volvo during service and maintenance  
is stored and handled in a secure manner and  
that this handling is done in accordance with  
applicable legal requirements. For additional  
information, contact:  
Contacting Volvo (p. 13)  
The supplemental restraint system including  
but not limited to air bags, side curtain air  
bags, and deployment sensors work together  
with the above components to provide proper  
timing for air bag deployment.  
For additional information, contact:  
In the United States  
Due to the above, Volvo Cars of North Amer-  
ica does not support the use of aftermarket,  
alternative or anything other than original  
Volvo parts for collision repair.  
Volvo Cars of North America, LLC  
Customer Care Center  
In addition Volvo does not support the use or  
re-use of structural components from an  
existing vehicle that has been previously  
damaged. Although these parts may appear  
equivalent, it is difficult to tell if the parts have  
been previously replaced with non-OE parts  
or if the part has been damaged as a result of  
a prior collision. The quality of these used  
1 Volvo Drive, P.O. box 914  
Rockleigh, New Jersey 07647  
1-800-458-1552  
In Canada  
}}  
19  
01 Introduction  
||  
01  
parts may also have been affected due to  
environmental exposure.  
Information on the Internet  
Additional information regarding your vehicle  
Owner's manuals for earlier model  
Volvos  
Owner's manuals for earlier model Volvos are  
available in PDF format. Quick Guides and  
supplements can also be found on the sup-  
port site. Select a model and a model year  
and download the desired information.  
Related information  
Important warnings (p. 23)  
Support on the Internet  
Information on the Internet (p. 20)  
Go to or use the QR  
code below to visit the site, which is available  
in most markets.  
Contacting Volvo (p. 13)  
Contact  
Contact information for customer support and  
the nearest Volvo retailer are available on the  
site.  
Related information  
About this manual (p. 14)  
QR code to the support site  
Contacting Volvo (p. 13)  
The information on the support site is search-  
able and is grouped into different categories.  
It includes support for e.g., Internet-based  
services and functions, Volvo On Call (VOC),  
the navigation system* and apps. Video and  
step-by-step instructions explain various pro-  
cedures such as how to connect the vehicle  
to the Internet via a cell phone.  
Downloadable information  
Maps  
Sensus Navigation system* maps can be  
downloaded from the support site.  
Mobile apps  
For certain model year 2014 and 2015 Volvos,  
the owner's manual is available in the form of  
an app. The VOC* app can also be found  
here.  
20  
* Option/accessory, for more information, see Introduction.  

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