2010-2022 Volkswagen Amarok Truck Windscreen wash/wipe system -> 1 Windscreen wiper system User Manual
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Windscreen wash/wipe system -> 1 Windscreen wiper system for Your Volkswagen Amarok Truck First Generation (2010-2022)

Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
92 – Windscreen wash/wipe system  
1
Windscreen wiper system  
⇒ w1.1 ipers to service position”, page 63  
⇒ a1.2 nd installing wiper arms”, page 63  
⇒ a1.3 nd installing wiper frame with linkage and wiper motor”,  
page 66  
⇒ a1.4 nd installing wiper motor”, page 68  
⇒ a1.5 nd installing wiper blades”, page 71  
⇒ w1.6 iper arms”, page 74  
⇒ a1.7 nd installing rain and light sensorG397”, page 76  
1.1  
Moving wipers to service position  
To remove wiper blades, wiper arms must be moved to “serv‐  
ice/winter position”. The “service/winter position” is activated  
within 10 seconds after ignition is switched off by pressing wind‐  
screen wiper lever in “flick wipe” position ⇒ Operating manual of  
vehicle.  
1.2  
Removing and installing wiper arms  
Special tools and workshop equipment required  
♦ Torque wrench -V.A.G 1331-  
1. Windscreen wiper system  
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Electrical system - Edition 12.2020  
♦ Puller -T10369-  
Removing:  
Caution  
Risk of damage to wiper shafts.  
♦ There is a risk of damage to the wiper shafts when try‐  
ing to release the wiper arms without using the puller  
-T10369/1-.  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Lever off cap -arrow- using screwdriver.  
– Loosen securing nut -arrow- a few turns.  
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Electrical system - Edition 12.2020  
Caution  
The wiper shaft may be damaged.  
Always use thrust piece -3- to loosen wiper arm.  
– Fit puller -T10369/1- to wiper arm -1- as shown in illustration.  
– Fit thrust piece -2- on wiper shaft.  
– Turn bolt -3- clockwise until wiper arm -1- is pulled off wiper  
shaft.  
– Unscrew securing nut completely, and remove wiper arm  
-1-.  
– Remove second wiper arm in same way.  
Installing:  
Install in the reverse order of removal. When doing this, note  
the following:  
– Put wiper arms on their shafts on driver and front passenger  
sides.  
– Screw securing nut loosely onto wiper arm shaft.  
Note  
♦ The securing nut of the wiper arm shaft should not be tight‐  
ened until the wiper blade parking position has been adjus‐  
ted.  
♦ If wiper arms are secured with self-locking nuts, these must  
be renewed on reinstallation.  
– Adjust wiper blade park position ⇒ page 74 .  
– After the wiper blade park position has been adjusted, tight‐  
en securing nuts of wiper arms to 20 Nm.  
– Fit caps.  
1. Windscreen wiper system  
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Electrical system - Edition 12.2020  
1.3  
Removing and installing wiper frame  
with linkage and wiper motor  
Caution  
To disconnect and reconnect the battery, the procedure de‐  
scribed in the workshop manual should be strictly adhered to  
⇒ page 11 .  
Special tools and workshop equipment required  
♦ Torque wrench -V.A.G 1331-  
Removing:  
– Move windscreen wipers to park position.  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Disconnect battery ⇒ page 11 .  
– Removing wiper arm ⇒ page 63 .  
The plenum chamber cover is inserted into a guide rail beneath  
the windscreen.  
– Remove end sections -arrow- from rubber guide rail on left  
and right.  
– Unclip angle piece -arrow- of washer fluid line from plenum  
chamber cover.  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Carefully unclip plenum chamber cover upwards -arrows-.  
– Remove plenum chamber cover.  
– Remove bolts -arrows-.  
– Lift wiper frame with linkage and wiper motor out of plenum  
chamber, and turn it over.  
– Release and disconnect connector -arrow-.  
1. Windscreen wiper system  
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Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Remove wiper frame with linkage and wiper motor complete‐  
ly.  
Installing:  
Installation is carried out in the reverse order. When installing  
observe the following:  
– Tighten bolts securing wiper frame to body to 5 Nm.  
1.4  
Removing and installing wiper motor  
Caution  
To disconnect and reconnect the battery, the procedure de‐  
scribed in the workshop manual should be strictly adhered to  
⇒ page 11 .  
Special tools and workshop equipment required  
♦ Torque wrench -V.A.G 1331-  
♦ Release lever -80-200-  
Removing:  
– Move windscreen wipers to park position.  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Disconnect battery ⇒ page 11 .  
– Removing wiper arm ⇒ page 63 .  
– Remove wiper frame with linkage and wiper motor ⇒ page  
66 .  
– Use removal lever -80-200- to lever drive rods -1- and -2- off  
crank -3- of wiper motor.  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Unscrew securing bolts -arrows- and remove wiper motor  
from wiper frame.  
Installing:  
Install in the reverse order of removal. When doing this, note  
the following:  
Note  
On new wiper motors, the motor crank is already set to the  
correct installation position. Therefore, do not operate the wiper  
motor electrically until the entire windscreen wiper unit has been  
installed.  
– On new wiper motor -1- unscrew securing bolts -2- from  
pre-tapped holes in bracket.  
– Lubricate seals -1- (small outer diameter) and -2- (larger  
outer diameter) using grease from repair kit (see illustration).  
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Electrical system - Edition 12.2020  
– Insert wiper motor into bracket of wiper linkage -2- and align  
in upper part of bracket in line with locking bracket.  
– Put on upper part of bracket and position self-tapping secur‐  
ing bolts -3-. When installing, ensure that the bolts are not  
tilted in the pre-tapped holes and ensure that the wiper link‐  
age is engaged correctly in the upper part of the bracket.  
– Tighten securing bolts -3- to 8 Nm.  
– Press lubricated seal -4- (small outer diameter) over ball  
head of crank -5- of wiper motor.  
– Press articulated rod for right wiper -3- over ball head of  
crank -5- of wiper motor.  
– Press lubricated seal -2- (larger outer diameter) onto articu‐  
lated rod -3-.  
Note  
Pay attention to installation position of seals during installation.  
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Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Press articulated rod of left side -1- onto ball head of crank  
-5- of wiper motor.  
– Connect connector to wiper motor and engage it.  
– Install frame with linkage, wiper motor and plenum chamber  
cover ⇒ page 66 .  
– Connect battery ⇒ page 11 .  
– To maintain end position of wiper motor, switch on wiper to  
stage 1 for approx. 3 seconds.  
– Switch off ignition and install wiper arms ⇒ page 63 .  
1.5  
Removing and installing wiper blades  
⇒ a1.5.1 nd installing wiper blades, vehicles without joint-free  
windscreen wipers”, page 71  
⇒ a1.5.2 nd installing wiper blades, vehicles with joint-free wind‐  
screen wipers”, page 73  
1.5.1  
Removing and installing wiper blades,  
vehicles without joint-free windscreen  
wipers  
Note  
♦ Driver and front passenger wiper blades must not be inter‐  
changed during installation.  
♦ Joint-free wipers are very flexible. To lift the wiper blades  
off the windscreen, touch them only in the area in which the  
wiper blades are attached to the windscreen wipers.  
♦ To remove wiper blades, wiper arms must be moved to  
“service/winter position”. The “service/winter position” is ac‐  
tivated within 10 seconds after ignition is switched off by  
moving the windscreen wiper lever to “flick wipe” position ⇒  
page 63 .  
Removing:  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Move wiper arms to “service/winter position” ⇒ page 63 .  
– Fold wiper arm -2- away from windscreen.  
1. Windscreen wiper system  
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Electrical system - Edition 12.2020  
Note  
♦ Avoid bending wiper arm and blade.  
♦ Avoid wiper arm springing back unintentionally and damag‐  
ing the glass.  
– Look for a position between wiper arm and wiper blade  
where joint can easily be removed (this may differ from what  
is shown in illustration).  
– Push wiper blade securing spring -1- in the direction of  
-arrow 1-.  
– Disengage wiper blade -1- and remove it from wiper arm -2-  
in direction of -arrow 2-.  
Installing:  
Install in the reverse order of removal. When doing this, note  
the following:  
– Attach wiper blade -1- in the opposite sequence. When do‐  
ing this, make sure that longer wiper blade is mounted on  
driver side.  
– Look for a position between wiper arm and wiper blade  
where joint can easily be installed (this may differ from what  
is shown in illustration).  
– Insert joint piece of wiper blade -1- into guide of wiper arm  
-2-.  
– Press securing spring -arrow 1- thereby pushing the joint  
piece into the guide -arrow 2- until it is positioned fully in the  
guide.  
– Fold wiper arm back against windscreen.  
– Check rear window wiper blade parking position and adjust if  
necessary ⇒ page 74 .  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
1.5.2  
Removing and installing wiper blades,  
vehicles with joint-free windscreen wip‐  
ers  
Note  
♦ Driver and front passenger wiper blades must not be inter‐  
changed during installation.  
♦ Joint-free wipers are very flexible. To lift the wiper blades  
off the windscreen, touch them only in the area in which the  
wiper blades are attached to the windscreen wipers.  
♦ To remove wiper blades, wiper arms must be moved to  
“service/winter position”. The “service/winter position” is ac‐  
tivated within 10 seconds after ignition is switched off by  
moving the windscreen wiper lever to “flick wipe” position ⇒  
page 63 .  
Removing:  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Move wiper arms to “service/winter position” ⇒ page 63 .  
– Fold up wiper arm.  
– Swing wiper blade -1- on wiper arm upwards as far as stop  
-arrow A-.  
– Press release button on wiper blade fastener and pull wiper  
blade -1- off wiper arm -arrow B-.  
Installing:  
– Slide wiper blade into wiper blade fastener until it engages  
audibly.  
– Swing back wiper blade on wiper arm axis as far as stop.  
– Carefully fold wiper arm back onto windscreen.  
1. Windscreen wiper system  
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Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
1.6  
Adjusting wiper arms  
⇒ a1.6.1 nd adjusting angle of incidence of wiper blades, vehi‐  
cles without joint-free windscreen wipers”, page 74  
⇒ w1.6.2 iper blade park position”, page 75  
1.6.1  
Checking and adjusting angle of inci‐  
dence of wiper blades, vehicles without  
joint-free windscreen wipers  
Note  
Check angle of incidence only if wiper blades are »rubbing« or  
if they are making noises.  
Special tools and workshop equipment required  
♦ Wiper setting device -3358 B-  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Set wiper arms to rest position.  
– Remove wiper blade ⇒ page 71 .  
– Insert wiper arm -2- into windscreen wiper setting tool -3358  
B- and secure in place using locking bolt -3-.  
– Check angle of incidence.  
Contact angle (specifications) for  
LHD vehicles  
RHD vehicles  
Driver side  
Passenger side  
Tolerance  
-4°  
-4°  
±2°  
+4°  
+4°  
±2°  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
Adjust specified angle of incidence if necessary:  
– Fit open-end spanner AF 24 mm -1- on setting device and  
bend wiper arm -2- to specification -arrows-.  
– Release wiper arm -2- from setting device and secure again  
with locking bolt -3-.  
– Check setting against table. If necessary, repeat setting and  
checking procedure until angle is as specified.  
– Remove adjusting tool and fit wiper blade.  
– Finally, check wiper arm adjustment again to prevent wiper  
blades from striking against upper end position.  
– Adjust wiper blade park position ⇒ page 74 .  
– Check that wiper system wipes without juddering.  
1.6.2  
Adjusting wiper blade park position  
Special tools and workshop equipment required  
♦ Torque wrench (5 - 50 Nm) -V.A.G 1331-  
Note  
On right-hand drive vehicles, the wiper blades are a mirror-im‐  
age of those on left-hand drive vehicles.  
– Adjust wiper arms so that ends of wiper blades are located  
on windscreen in area of markings -A- or -B-.  
1. Windscreen wiper system  
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Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Tighten securing nuts of wiper arms to 20 Nm.  
– Allow windscreen wiper system to operate in wipe/wash  
function as a test. When doing this, make sure that wiper  
blades do not strike against upper or lower end positions. If  
necessary, correct wiper blade end position again.  
1.7  
Removing and installing rain and light  
sensor -G397-  
⇒ a1.7.1 nd installing rain and light sensorG397, up to model  
year 2017”, page 76  
⇒ a1.7.2 nd installing rain and light sensorG397, as of model  
year 2017”, page 79  
⇒ r1.7.3 ain and light sensorG397 (made by TRW)”, page 81  
1.7.1  
Removing and installing rain and light  
sensor -G397-, up to model year 2017  
Caution  
Store the removed rain and light sensor -G397- in a dust-free  
location until reinstallation and ensure the silicone contact  
pad is not soiled.  
Note  
♦ If a rain sensor is renewed and has to be replaced by a rain  
sensor with another part number, the rain sensor must be  
coded ⇒ Vehicle diagnostic tester.  
♦ The rain sensors cannot be installed optionally. Determine  
which rain sensor is the right one by referring to ETKA (Elec‐  
tronic parts catalogue).  
♦ The rain and light sensor has been designed so that it can  
be used again. The prerequisite for the re-use is that the  
coupling pad is not damaged (check!).  
Removing:  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Remove interior mirror ⇒ General body repairs, interior; Rep.  
gr. 68; Interior mirror; Removing and installing interior mirror  
with rain sensor.  
– Pull connector -A- off rain and light sensor -G397- -1-.  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Using a suitable plain slot screwdriver, lever rain and light  
sensor -G397- -1- on recess -3- out of retaining plate -2-.  
Note  
On removal, take care to lever out the entire rain and light  
sensor -G397- and not just the upper shell of the sensor.  
Installing:  
Install in the reverse order of removal. When doing this, note  
the following:  
Caution  
♦ Prior to installation, thoroughly clean the surface of the  
windscreen inside the bracket for rain and light sensor  
-G397-. Completely remove remnants of coupling pad  
from windscreen.  
♦ When installing, the surface of the coupling pad of the  
rain and light sensor -G397- must not be soiled or dam‐  
aged. A sensor with a damaged coupling pad must be  
renewed.  
1. Windscreen wiper system  
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Electrical system - Edition 12.2020  
Note  
If the surface (coupling pad) of the rain and light sensor -G397-  
is soiled, it may be possible to clean it by “bonding on” and then  
“pulling off” one or more adhesive strips.  
– Clean windscreen within retaining plate thoroughly; cleans‐  
ing agent ⇒ General body repairs, interior; Rep. gr. 68; Inte‐  
rior mirror; Bonding retaining plate for interior mirror with rain  
sensor.  
– If necessary, remove protective cap on new rain and light  
sensor -G397-.  
– Insert rain and light sensor -G397- -1- into the retaining plate  
on front windscreen -2- by pressing it in firmly.  
Note  
Even if the sensor is installed correctly, small air bubbles may  
initially appear between the windscreen and the coupling pad.  
After approx. 10 minutes, the contact surface must be free of  
bubbles.  
– Connect connector -A- and secure rain sensor by fitting ca‐  
ble cover.  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Install interior mirror ⇒ General body repairs, interior; Rep.  
gr. 68; Interior mirror; Removing and installing interior mirror  
with rain sensor.  
– Code rain and light sensor -G397- if necessary ⇒ Vehicle  
diagnostic tester.  
1.7.2  
Removing and installing rain and light  
sensor -G397-, as of model year 2017  
The rain and light sensor -G397- has a silicon layer (coupling  
pad) which forms the contact surface to the windscreen.  
The rain and light sensor -G397- is designed for reuse. A pre‐  
requisite for re-use is that the coupling pad is not damaged or  
dirty (check!).  
If a rain and light sensor -G397- is renewed with a rain and light  
sensor -G397- having a different part number, the new rain and  
light sensor -G397- has to be coded ⇒ Vehicle diagnostic tester.  
The rain and light sensors -G397- cannot be fitted arbitrarily.  
Determine the correct rain and light sensor -G397- using the  
⇒ Electronic parts catalogue “ETKA”.  
Removing  
– Switch off ignition and all electrical consumers.  
– Pull out ignition key.  
– Remove interior mirror ⇒ General body repairs, interior; Rep.  
gr. 68; Interior mirror; Removing and installing interior mirror.  
Note  
Wait at least 1 minute after releasing the retaining clip. This  
is necessary to ensure that the silicone coating is relieved of  
tension and will not be damaged during removal.  
– Release retaining clip on left and right -arrows-.  
– Starting from top, carefully lever rain and light sensor -G397-  
-1- out of retaining frame on windscreen.  
– Disconnect connector -1- from rain and light sensor -G397-.  
1. Windscreen wiper system  
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Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
– Remove rain and light sensor -G397- -2-.  
Caution  
The rain and light sensor -G397- may be soiled.  
♦ Store the removed rain and light sensor -G397- so that  
the coupling pad cannot be damaged or soiled from dust  
etc. until it is refitted.  
Installing  
Install in the reverse order of removal, observing the following:  
Caution  
♦ Prior to installation, thoroughly clean the surface of the  
windscreen within the retaining frame for rain and light  
sensor -G397-. Make sure to completely remove any  
remains of the coupling pad adhering to the windscreen.  
♦ When installing, the surface of the coupling pad of the  
rain and light sensor -G397- must not be soiled or dam‐  
aged. A sensor with a damaged coupling pad must be  
renewed.  
If the surface of the coupling pad on the rain and light sensor  
-G397- is soiled, it may be possible to clean it by “sticking on”  
and then “pulling off” one or more adhesive strips.  
– Thoroughly clean windscreen in area of retaining plate.  
– If fitted, remove protective cap -1- from new rain and light  
sensor -G397-:  
♦ Push grip in direction of arrow -A-.  
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Rep. gr.92 - Windscreen wash/wipe system  
Amarok 2011 ➤, Amarok 2017 ➤  
Electrical system - Edition 12.2020  
♦ Detach protective cap -1- in direction of arrow -B-.  
– Connect connector to rain and light sensor -G397- -1-.  
– Insert rain and light sensor -G397- -1- into retaining frame on  
front windscreen until retaining clips -arrows- engage audibly  
on both sides.  
Note  
♦ Even when rain and light sensor -G397- is installed correctly,  
small air bubbles may initially appear between windscreen  
and coupling pad. After approx. 10 minutes, the contact sur‐  
face must be free of bubbles.  
♦ If the contact surface is not free of bubbles after 10 minutes,  
the rain and light sensor -G397- must be removed and in‐  
stalled anew.  
♦ Air bubbles between the windscreen and the coupling pad  
will cause the rain and light sensor -G397- to malfunction.  
– Install interior mirror ⇒ General body repairs, interior; Rep.  
gr. 68; Interior mirror; Removing and installing interior mirror  
– If the rain and light sensor -G397- was renewed, perform  
coding ⇒ Vehicle diagnostic tester.  
1.7.3  
Repairing rain and light sensor -G397-  
(made by TRW)  
If the lens unit (coupling pad) is damaged, the housing with lens  
unit can only be renewed by TRW.  
There are different housings depending on the make of rain  
sensor.  
The rain sensor housing with lens unit is always supplied as a  
replacement in individual parts with retaining clips. In vehicles  
which do not require these retaining clips, the clips must be  
removed.  
Removing:  
– Switch off ignition and all electrical consumers, and withdraw  
ignition key.  
– Remove rain sensor ⇒ page 76 .  
1. Windscreen wiper system  
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Electrical system - Edition 12.2020  
Made by TRW:  
Caution  
The rain sensor electronics may become damaged.  
When separating parts of housing, do not insert screwdriver  
through to rain sensor electronics.  
Do not grasp on rain sensor electronics.  
– Separate upper part of housing -1- with lens unit by pressing  
locking lug -2- on both sides of bottom part of housing -3-.  
– Remove rain sensor electronics at connector -4- from old  
bottom part and insert in new part in same way.  
Caution  
Do not grasp on optical unit.  
Remove protective cover just before rain sensor is installed.  
– Engage upper part of housing with lens unit and protective  
cover with lower part of housing.  
– Using a screwdriver, lever out retaining clip with clamp bar  
-1- from rain sensor housing -2- and remove.  
– Install rain sensor ⇒ page 76 .  
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Rep. gr.92 - Windscreen wash/wipe system  

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