2017-2024 Volkswagen Arteon 4 Door Checking and filling -> Engine oil User Manual
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Checking and filling -> Engine oil for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

NOTICE  
If the screen is damaged or missing, dirt particles could enter the system when adding fluid, which could block the windshield washer nozzles.  
Take the screen out only to clean it.  
Replace a damaged or missing screen.  
NOTICE  
An incorrect cleaning agent or mixing of different cleaning agents can cause the components to flocculate and therefore to clog the spray nozzles.  
Only use suitable cleaning agents.  
Never mix different cleaning agents together.  
Engine oil  
Introduction  
The engine oils are determined based on the requirements of the engines, emissions control systems, and the fuel quality. On all combustion engines, the engine o  
comes into contact with combustion residue and fuel, which affects the aging of the engine oil. Using the correct engine oil is essential for the function and service  
life of the engine. The vehicle is filled at the factory with a special multi-purpose, low-viscosity oil that can generally be used year-round.  
The vehicle can consume engine oil. The engine oil consumption can vary and can change throughout the service life of the vehicle. Depending on the driving style  
and the usage conditions, the engine oil consumption can be up to 1 l (1 quart) per 1200 miles (2000 kilometers); it can also be higher within the first 3100 miles  
(5000 kilometers) on new vehicles. Because of this, the engine oil level must be checked regularly and it is best to check the level before long drives.  
WARNING  
Handling engine oil incorrectly can cause severe burns and other injuries.  
Always wear eye protection when handling engine oil.  
Engine oil is poisonous. Always store engine oil out of the reach of children.  
Only store engine oil in its sealed original container. This also applies to used oil until it is disposed.  
Regular contact with engine oil could damage the skin. If engine oil has come into contact with the skin, always wash thoroughly with soap and water.  
Engine oil becomes very hot when the engine is running and can severely burn the skin. Always allow the engine to cool down.  
Engine oil that has dripped and spilled can pollute the environment. Catch any leaking operating fluids and dispose of them correctly according to  
environmental regulations.  
Engine oil standards  
Please read the introductory information and heed the Warnings and Notice ⇒  
Safety precautions for working in the engine compartment .  
Utilized engine oil  
There is a label on the lock carrier that shows which engine oil should be added. Please follow the note and if possible only add the indicated engine oil  
⇒
.
If this is not possible, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to find out which engine oil is suitable for your vehicle.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
If the engine oil recommended by an authorized Volkswagen dealer or authorized Volkswagen Service Facility qualified in this respect is not available, a different  
engine oil can be used in an emergency. To reduce the risk of damaging the engine, a maximum of 0.5 liters (0.5 qt) of the following engine oils may be added until  
the next oil change:  
Gasoline engines: ACEA C3 or API SP standard, viscosity 0 W-30.  
NOTICE  
Using engine oils that have not been approved in accordance with the respective VW standard can cause damage to the engine.  
When refilling, only use engine oils that comply with the quality requirements of the respectively applicable VW standard.  
Volkswagen recommends Volkswagen Genuine oil.  
Changing the engine oil  
281  
Please read the introductory information and heed the Warnings and Notice ⇒  
Safety precautions for working in the engine compartment .  
The engine oil must be changed regularly in accordance with the instructions in the warranty and maintenance. Your service schedule is supplied with your Manual.  
Service schedule.  
Additives in the engine oil can make new engine oil appear dark after a brief engine run time. This is normal and is no reason to change the engine oil more  
frequently.  
WARNING  
Changing the engine oil incorrectly can cause environmental damage, fires and serious injuries.  
Always wear eye protection.  
Always allow the engine to cool down to reduce the risk of burns.  
Keep your arms horizontal when using your fingers to unscrew the oil drain plug, so that the draining oil does not drip down your arm.  
Use a container suitable for collecting used oil that can hold at least the entire quantity of oil in the engine.  
WARNING  
Engine oil is toxic and can cause serious injuries.  
Always store engine oil out of the reach of children.  
Never use empty food cans, bottles or other containers to store engine oil, because individuals may not recognize that they contain engine oil.  
NOTICE  
Engine oil and filter changes require special tools, technical knowledge and the correct disposal of the used oil.  
For this reason, always have the engine oil and filters changed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Dispose of the engine oil in a way that will not harm the environment and only at a collection point for used oil, e.g. a recycling center or specialist retailer.  
Checking the engine oil level and adding oil  
Please read the introductory information and heed the Warnings and Notice ⇒  
Safety precautions for working in the engine compartment .  
Preparations  
Fig. 172 In the engine compartment: engine oil filler cap (general example).  
To avoid an incorrect oil level reading, perform the following steps:  
1. Park vehicles with an engine at operating temperature on a level surface.  
2. Wait at least five minutes for the engine oil to flow back into the oil pan.  
3. Open the hood.  
282  
4. Find the engine oil filler and the dipstick.  
You can identify these by the  
fig. 172 symbol on the engine oil filler cap and the colored handle on the oil dipstick.  
Checking the engine oil level  
Fig. 173 Engine oil level markings on the oil dipstick (versions).  
The engine oil level is too high.  
Oil level in the normal range.  
The engine oil level is too low.  
1. Remove the dipstick from the guide tube and wipe the dipstick off using a clean cloth.  
2. Reinsert the dipstick into the guide tube and push it all the way in. If there is an alignment tab on the top of the engine oil dipstick, make sure it lines up with the  
notch in the guide tube, and that the dipstick goes all the way in.  
3. Remove the dipstick again and read the oil level on the dipstick as described below fig. 173:  
The engine oil level is too high. If necessary, follow the messages in the instrument cluster display or contact an authorized Volkswagen dealer or authorize  
Volkswagen Service Facility ⇒  
.
Oil level in the normal range. Engine oil can be added up to the upper edge of this area, for example if there is heavy engine load.  
The engine oil level is too low. Add engine oil immediately.  
4. After reading the oil level, reinsert the dipstick back into the guide tube and push it all the way in.  
For high vehicle loads, for example when driving long distances on highways in the summer or when driving through high mountains, the engine oil level should be  
the upper section of the permitted area.  
Adding engine oil  
WARNING  
Engine oil can ignite if it comes into contact with hot engine components. This can cause burns and serious injuries.  
Always make sure that the engine oil cap is installed securely on the engine filler opening after adding oil and that the oil dipstick is inserted correctly in  
the guide tube. This can prevent engine oil from leaking and coming into contact with hot engine components when the engine is running.  
If engine oil spills on cold engine components, it could heat up and ignite when the engine is running.  
Only perform these activities in the specified order ⇒  
1. Remove the cap on the engine oil filler fig. 172.  
⇒
:
2. Top up the engine oil gradually in small quantities, not more than 0.5 l (0.5 quart), or follow the recommendation in the display of the Volkswagen Digital Cockpi  
Volkswagen recommends using the approved engine oils in accordance with the respective VW standard.  
3. To avoid overfilling, you must wait at least one minute each time you add engine oil so that the engine oil can flow into the oil pan up to the marking on the oil  
dipstick.  
4. Read the oil level on the dipstick again before adding a little more. Never add too much oil.  
When you are done adding oil, the oil level should be in the center of area fig. 173  
. The engine oil level must not be in the area fig. 173  
.
283  
5. If you accidentally add too much engine oil and the engine oil level is in area fig. 173  
, do not start the engine ⇒  
. Contact an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility for assistance.  
6. Close the cap on the engine oil filler when you are done adding engine oil.  
7. Insert the oil dipstick all the way into the guide tube. If there is an alignment tab on the top of the engine oil dipstick, make sure it lines up with the notch in the  
guide tube, and that the dipstick goes all the way in.  
8. Close the hood.  
CAUTION  
If the engine oil level is too high after refilling, this can cause engine damage.  
Do not start the engine, and seek professional assistance.  
NOTICE  
Using incorrect fluids can result in malfunctions and engine damage.  
When topping up fluids, make sure the correct fluids are added to the correct reservoirs.  
Volkswagen recommends using the approved engine oils in accordance with the respective VW standard.  
If you are not sure where the cap and the oil dipstick are located, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility for  
assistance. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice ⇒  
Safety precautions for working in the engine compartment .  
Engine oil pressure too low  
The red warning light blinks. A message is shown in the instrument cluster display.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so ⇒ Parking.  
2. Stop the engine.  
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .  
4. If the warning light flashes, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an authorized  
Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
Engine oil level very low  
The red warning light blinks. A message is shown in the instrument cluster display.  
Do not continue driving! Engine damage could result.  
1. Stop the vehicle as soon as it is safe to do so ⇒ Parking.  
2. Stop the engine.  
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .  
4. If necessary, top up the engine oil gradually in small quantities (not more than 0.5 l (0.5 qt) in total) or observe the top-up recommendation in the display of the  
Volkswagen Digital Cockpit.  
5. If the warning light lights up, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
Engine oil level too low  
The yellow indicator light turns on. A message is shown in the instrument cluster display.  
1. Stop the vehicle as soon as it is safe to do so ⇒ Parking.  
2. Stop the engine.  
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .  
4. If necessary, top up the engine oil gradually in small quantities (not more than 0.5 l (0.5 qt) in total) or observe the top-up recommendation in the display of the  
Volkswagen Digital Cockpit.  
5. If the indicator light comes on, do not continue driving or let the engine run, even if the oil is at the correct level. Engine damage could result. Contact an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance.  
284  
Engine oil level too high  
The yellow indicator light turns on. A message is shown in the instrument cluster display.  
1. Stop the vehicle as soon as it is safe to do so ⇒ Parking.  
2. Stop the engine.  
3. Check the engine oil level ⇒ Checking the engine oil level and adding oil .  
4. If the engine oil level is too high, do not drive any further or leave the engine running. Engine damage could result. Contact an authorized Volkswagen dealer or  
authorized Volkswagen Service Facility for assistance.  
or  
Engine oil system malfunction  
The indicator light flashes yellow. A message is shown in the instrument cluster display.  
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Engine coolant  
Introduction  
Only perform work on the engine cooling system if you are familiar with the necessary activities and the general safety precautions, and if the correct operating  
equipment, fluids and suitable tools are available. Work performed incorrectly can result in serious injuries ⇒  
. Have all work performed by suitably qualified  
professionals if necessary. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Information about warning and indicator lights can be found in the troubleshooting section at the end of the chapter ⇒ Troubleshooting.  
WARNING  
Engine coolant is poisonous!  
Only store engine coolant in the sealed original container and in a secure place.  
Never use empty food cans, bottles, or other containers to store engine coolant, because someone could drink the engine coolant by mistake.  
Store engine coolant out of the reach of children.  
Make sure that the correct proportion of engine coolant additive is provided based on the lowest ambient temperature in which the vehicle will be  
operated.  
In extremely low temperatures, the coolant can freeze and the vehicle could break down. Because the heater will also no longer function in that situation,  
vehicle occupants could die of exposure if they do not have sufficient warm clothing.  
Coolant and coolant additives can pollute the environment. Catch any leaking operating fluids and dispose of them correctly according to environmental  
regulations.  
Engine coolant specifications  
Please read the introductory information and heed the Warnings and Notice ⇒  
Safety precautions for working in the engine compartment .  
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive G12evo (TL 744-L).  
To protect the engine cooling system, there must always be at least a 40% proportion of coolant additive. If greater freeze protection is needed due to the climate,  
the proportion of coolant additive can be increased. However, the proportion of coolant additive must not exceed 55 %, because otherwise the freeze protection will  
be reduced and the cooling effect will be decreased.  
The engine coolant additive can be recognized by its violet color. The mixture of water and coolant additive provides freeze protection down to -13 °F (-25 °C),  
protects the aluminum alloy parts of the cooling system from corrosion, prevents limescale deposits, and increases the boiling point of the coolant.  
If the engine coolant is being topped up, a blend of distilled water and at least 40% of the G12evo engine coolant additive must be used to ensure optimum  
corrosion protection ⇒  
.
CAUTION  
Insufficient freeze protection in the cooling system can cause engine malfunctions, which can result in injuries.  
Only use coolant additive approved by the manufacturer.  
Make sure the coolant additive is adjusted according to the ambient temperature.  
In extremely low temperatures, the coolant can freeze and the vehicle could break down. Because the heater will also no longer function in that situation,  
vehicle occupants could die of exposure if they do not have sufficient warm clothing.  
NOTICE  
285  

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