2017-2024 Volkswagen Arteon 4 Door Do it yourself User Manual
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Do it yourself for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

Do it yourself  
Vehicle tool kit  
Introduction  
When securing the vehicle in the event of a vehicle breakdown, follow the legal regulations applicable in the respective country.  
WARNING  
A vehicle tool kit, tire mobility set, spare tire, or compact spare tire that is loose or not secured correctly can be thrown around the vehicle interior during sudden  
driving or braking maneuvers or in a collision and cause serious injuries.  
Always make sure the vehicle tool kit, tire mobility set, and spare wheel or compact spare wheel are secured in the luggage compartment.  
WARNING  
An unsuitable or damaged vehicle tool kit can cause accidents and injuries.  
Never work with an unsuitable or damaged vehicle tool kit.  
Placement  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
There are a number of different storage locations for the tool box in the vehicle, such as under the luggage compartment floor or in a side storage compartment of  
the luggage compartment.  
Depending on the equipment variant, the vehicle may contain a loose box with the vehicle tool kit in the luggage compartment. This supplemental vehicle tool kit is  
designed for a possible winter tire change and does not need to be carried in the vehicle at all times → page , Stowing luggage and cargo .  
If used, crank the vehicle jack back down so that it can be securely stowed in the vehicle.  
Vehicle tool kit components  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
The scope of the tool box depends on the country and equipment. In some countries, there may also be a tire pressure gauge in the vehicle. The following  
information describes the full scope of items that may be included.  
Fig. 150 Vehicle tool kit components (general example).  
Screwdriver with hex socket in the handle for removing or installing loose wheel bolts. The screwdriver blade is reversible. The screwdriver may be located  
under the lug wrench.  
Adapter for the anti-theft wheel bolt. Volkswagen recommends always keeping the adapter for the wheel bolts in the vehicle with the vehicle tool kit. The code  
number for the wheel bolt lock is stamped on the front of the adapter. A replacement adapter can be ordered based on this number if the adapter is lost. Note  
the wheel bolt lock code number and keep it separate from the vehicle.  
Towing eye that can be screwed in.  
256  
Extraction hook for removing the center wheel covers, wheel hub covers, or wheel bolt covers.  
Vehicle jack. Before putting the vehicle jack away, crank the vehicle jack claw all the way down.  
Lug wrench.  
Crank.  
Jack maintenance  
Generally, the vehicle jack does not need any maintenance.  
1. If necessary, apply universal lubricant to the jack.  
Windshield wipers  
Putting the windshield wipers in the service position  
In the service position, the wiper arms can be lifted off of the windshield.  
Fig. 151 Windshield wipers in service position (general example).  
Activate the service position using the windshield wiper lever  
1. Close the hood, driver and front passenger door.  
2. Switch the ignition off and on again.  
3. Briefly press the windshield wiper lever towards “one-tap wiping” ⇒ Operating the windshield wiper lever .  
Lifting the windshield wiper arms  
1. Move the windshield wiper arms into the service position before lifting ⇒  
.
2. Only hold and lift wiper arms in the area where they attach to the wiper blade.  
Placing the windshield wiper arms back  
1. Carefully place the wiper arms back in position before driving, and only hold the wiper arms in the area where they attach to the wiper blade.  
2. When the ignition is switched on, press the windshield wiper lever briefly towards “one-tap wiping”.  
The wiper arms move back to the original position.  
NOTICE  
Improper lifting and placing of wiper arms can damage the engine hood, windshield and wiper arms.  
Lift the wiper arms only in the service position.  
Always place the wiper arms against the windshield before driving.  
Cleaning and changing wiper blades  
Wiper blades with a graphite coating are installed at the factory. The graphite coating allows the wiper blade to glide easily over the window. A damaged graphite  
coating creates an increased noise level when wiping the window.  
Check the condition of the wiper blades regularly. If wiper blades are rubbing, replace them if they are damaged or clean them if they are dirty  
⇒
.
257  
Damaged wiper blades should be replaced immediately. Wiper blades can be obtained from suitably qualified professionals. Volkswagen recommends contacting  
an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Cleaning the wiper blades  
Windshield wiper: Move the windshield wiper arms into the service position before lifting.  
1. Lift the wiper arms, making sure to only hold the wiper arms in the area where they attach to the wiper blade.  
2. Clean the wiper blades carefully with a damp sponge ⇒  
.
3. Place the wiper arms carefully on the windshield.  
Changing the windshield wiper blades  
Fig. 152 Changing the windshield wiper blades.  
Unlock button of the wiper blade.  
1. Move the windshield wiper arms into the service position before lifting.  
2. Lift the wiper arms, making sure to only hold the wiper arms in the area where they attach to the wiper blade.  
3. Press and hold the release button and remove the wiper blade at the same time in the direction of the arrow fig. 152  
4. Insert a new wiper blade of the same length and type on the respective wiper arm until it engages.  
5. Place the wiper arms carefully on the windshield.  
.
WARNING  
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and serious injuries.  
Always replace wiper blades if they are damaged or worn and are no longer cleaning the windshield sufficiently.  
NOTICE  
Damaged or dirty wiper blades can scratch the window glass.  
Do not use any cleaning materials containing solvents, hard sponges, and other sharp-edged objects because they can damage the graphite coating on  
the wiper blades.  
Do not clean the windshield and windows with fuel, nail polish remover, paint thinner, or other similar fluids.  
If there is wax residue on the windshield and rear window from car wash systems and other products, this can cause the windshield wipers to rub. Remove any  
wax residue with a special cleaner or cleaning towels.  
Exterior lighting  
Exterior lighting using LED technology  
The exterior lighting may use LEDs technology. It is not possible to change LEDs by yourself. The malfunction of individual LEDs may be an indication that more wi  
malfunction. If this is the case, have lights checked and, if necessary, replaced by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Driving with exterior lighting that is inoperative may be against the law.  
WARNING  
258  
Accidents can occur if the road is not well lit and the vehicle cannot be seen by others on the road, or is very difficult to see by others.  
Replacing fuses  
Introduction  
Due to the constant development of the vehicle, equipment-dependent fuse allocations, and the combined protection of multiple electrical equipment items using  
one fuse, a complete overview of the fuse layout is not available at the time of print. Detailed information about fuse allocations can be obtained from suitably  
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Generally, multiple electrical equipment items can be protected together through by fuse. On the other hand, some equipment items may use multiple fuses.  
Only replace fuses if the cause for the malfunction has been fixed. If a new fuse blows again after a short time, the electrical system must be checked by suitably  
qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
High voltage in the electrical system can cause electric shocks, serious burns, and fatal injuries.  
Never touch the electrical wires in the ignition system.  
Avoid short circuits in the electrical system.  
WARNING  
Using unsuitable fuses, repairing fuses, and bridging a power circuit without fuses can causes fires and serious injuries.  
Never install fuses that have a higher amp rating.  
Replace fuses only with fuses of same rating and size. Make sure that the color and label are identical to the faulty fuse.  
Never repair fuses.  
Never use metal strips, paper clips or similar objects as substitutes for fuses.  
NOTICE  
To prevent the risk of damaging the electrical system in the vehicle, the ignition, the lights, and all electrical equipment must be switched off before a fuse can be  
replaced.  
Make sure that the ignition cannot be switched on while a fuse is being replaced.  
NOTICE  
If a fuse is replaced by another fuse with a higher amp rating, this could also damage the electrical system in another location.  
NOTICE  
Dirt and moisture in the fuse boxes can damage the electrical system.  
Protect open fuse boxes from dirt and moisture.  
NOTICE  
To reduce the risk of vehicle damage, observe the following:  
Carefully remove and correctly re-mount the covers of the fuse boxes.  
There are more fuses in the vehicle than are specified in this chapter. These should only be replaced by an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility qualified in this respect. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service  
Facility.  
Fuses in the engine compartment  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Opening the fuse box in the engine/motor compartment  
259  
Fig. 153 In the engine compartment: Fuse box.  
Fuse box cover.  
The plastic pliers fig. 153 for removing fuses can be found on the inside of the fuse box cover or on the fuse panel.  
Removing the cover  
1. Open the hood.  
2. Press the catches in the direction of the arrow to unlock the fuse box cover fig. 153  
.
3. Remove the cover upward.  
Fitting the cover  
1. Place the cover onto the fuse box.  
2. Push the cover downwards until it audibly clicks into place on both sides.  
Fuse table for fuses in the engine compartment  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse location; the other columns include the rated  
current, fuse version, and the protected electrical equipment.  
Depending on the market and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the  
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Fuse assignment  
260  
Fig. 154 Fuse locations in the engine compartment.  
Fuse location fig. 154:  
F6  
7.5 Amp, ATO®, brake light sensor.  
15 A, ATO®, horn.  
F15  
F19  
30 Amp, ATO®, windshield wipers.  
Fuses in the instrument panel  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Left-hand drive vehicles: Opening the fuse box in the instrument panel  
261  
Fig. 155 Left-hand drive vehicles, to the left of the steering wheel: Fuse box cover in the left-hand drive vehicle instrument panel.  
Retaining tabs.  
Removing the cover  
1. Open and, if necessary, empty the storage compartment fig. 155.  
2. Press the retaining tabs upward in the direction of the arrow and, at the same time, open the storage compartment further and remove it until the fuse panel is  
accessible fig. 155  
.
Fitting the cover  
1. Press the storage compartment into the mounts in the instrument panel until you hear the catch engage on both sides, and close the compartment.  
Right-hand drive vehicles: opening the fuse box in the instrument panel  
Fig. 156 Right-hand drive vehicles, on the passenger's side: Fuse box cover in the instrument panel.  
Damper element.  
Stop pin.  
Removing the cover  
1. Open the glove box, and empty it if necessary fig. 156.  
2. Push the damper element up and into the opening in the bracket, before pulling it out sideways fig. 156  
.
3. Press the stop pin upward in the direction of the arrow fig. 156  
.
Fitting the cover  
1. Move the storage compartment into position. Fit the damper element into the opening in the bracket and push it down until you hear it click into place. Push the  
262  
storage compartment carefully forwards past the resistance of the stop pin fig. 156  
.
Fuse table for fuses in the instrument panel  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
The list shows the fuse locations for the equipment relevant to the driver. The first column of the table contains the fuse location; the other columns include the rated  
current, fuse version, and the protected electrical equipment.  
Depending on the market and the vehicle equipment, there may be differences from the fuse numbers and fuse slots listed in the table. If necessary, ask for the  
exact fuse assignment from suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen  
Service Facility.  
Fuse assignment  
Fig. 157 Fuse assignment in the instrument panel.  
Fuse locations fig. 157:  
F4  
7.5 Amp, MINI®, anti-theft alarm system.  
F6  
10 A, ATO®, automatic transmission selector mechanism.  
10 amp, MINI®, control for the air conditioner, rear window defroster relay.  
7.5 Amp, MINI®, dipped beam light switch, rain/light sensor, electronic parking brake.  
7.5 Amp, MINI®, Display, Infotainment system control panel.  
40 Amp, ATO®, exterior lighting on the left side.  
20 Amp, ATO®, Infotainment system.  
F7  
F8  
F10  
F11  
F12  
F14  
F16  
F23  
40 Amp, ATO®, blower regulator.  
7.5 Amp, MINI®, telephone.  
20 Amp, JCASE®, power sunroof.  
263  
F24  
F26  
F27  
F40  
F42  
F51  
F53  
40 Amp, ATO®, exterior lighting on the right side.  
30 Amp, ATO®, seat heating.  
30 Amp, ATO®, interior lighting.  
20 Amp, ATO®, cigarette lighter, sockets. Note the installation position, factory-standard fuse location as shown in the illustration.  
40 Amp, ATO®, central locking system.  
25 Amp, ATO®, rear seat heating.  
30 Amp, ATO®, rear window defroster.  
Fuse locations for vehicles with a factory-installed trailer hitch.  
F22  
F28  
F38  
F44  
15 amp, ATO®, trailer charging cable.  
25 Amp, ATO®, left trailer control module.  
25 Amp, ATO®, right trailer control module.  
15 Amp, ATO®, trailer control module.  
Power windows and seats can be protected by circuit breakers or control modules, which switch back on automatically several seconds after correcting the  
overload, for example when door windows are frozen shut.  
Replacing blown fuses  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Preparations  
1. Switch off the ignition, lights, and all other electrical equipment.  
Detecting blown fuses  
Fig. 158 Blown fuse (general example).  
A blown flat connector fuse (ATO ®, MINI®) has metal strips that have burned through, which you can see through the transparent housing from above and from  
the side fig. 158  
.
A blown block fuse (JCASE ®) is recognizable by the melted metal strip seen through the transparent housing from above fig. 158  
.
Fuse versions  
Standard flat connector fuse (ATO®).  
Small flat connector fuse (MINI®).  
Block fuse (JCASE®).  
Fuse color codes  
Fuses (ATO® - MINI®).  
Color  
Current rating  
Black  
1 A  
264  
3 A  
Purple  
Orange 5 A  
Brown 7.5 A  
Red  
10 A  
15 A  
Blue  
Yellow 20 A  
White or clear 25 A  
Green  
30 A  
Light green 40 A  
Fuses (JCASE®)  
Blue  
Pink  
Green  
Red  
20 A  
30 A  
40 A  
50 A  
Yellow 60 A  
Replacing fuses  
Fig. 159 Remove or install a fuse with the plastic pliers (general example).  
Plastic pliers.  
1. Remove plastic tongs from either the fuse box or the cover of the fuse box fig. 159  
.
2. Depending on the design of the fuse, slide the appropriately sized clamp on the plastic pliers onto the fuse from above or from the side fig. 159.  
3. Remove the fuse.  
4. If a fuse is blown, replace with a fuse with the same rating (same color and same label) and the same size  
5. After inserting the new fuse, place the plastic pliers back in the cover, if necessary.  
6. Reinstall the cover or close the fuse box cover.  
⇒
.
NOTICE  
If a fuse is replaced by a fuse with a higher current rating, this could damage the electrical system in another location.  
Jump-starting  
Introduction  
For technical reasons the vehicle must not be tow-started ⇒  
. If the engine cannot start because the 12 V vehicle battery is dead, the 12 V vehicle battery on  
265  
another vehicle can be used to start your vehicle.  
For vehicles with a 12 V vehicle battery in the vehicle interior or luggage compartment, the jumper cables may only be connected to the jump-start points in the  
engine compartment.  
WARNING  
Using jumper cables and performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.  
Always read and heed the warnings and safety precautions before working on the 12 V vehicle battery  
Never confuse the positive battery terminal with the negative battery terminal.  
Never jump-start a vehicle with a frozen or thawed 12 V vehicle battery.  
⇒
Introduction.  
WARNING  
When jump-starting the 12 V vehicle battery, a highly explosive mixture of gas builds up, which is flammable and can cause serious injuries. Sparks could form  
and ignite the flammable gas that is released by the 12 V vehicle battery.  
Always keep fires, sparks, open flames, and lit cigarettes far away from the 12 V vehicle battery.  
Avoid discharging static electricity near the 12 V vehicle battery.  
NOTICE  
Tow-starting can cause damage to the vehicle.  
Jump-start the vehicle to start the engine.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).  
Always replace a frozen or thawed 12 V vehicle battery.  
Ground jump-start point  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Fig. 160 In the engine compartment: Negative terminal jump-start point.  
The jump-start point (negative terminal) is for connecting the black jumper cable fig. 160.  
The vehicle can give and receive a jump-start using this negative terminal jump-start point.  
Positive jump-start point  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
266  
Fig. 161 Under a cover in the engine compartment: Positive jump-start point.  
In vehicles with a 12 V vehicle battery in the luggage compartment, the jump-start point (positive battery terminal) for connecting the red jumper cable is  
located under a cover in the engine compartment.  
The vehicle can give and receive a jump-start using this positive terminal jump-start point.  
Preparing and Performing a Jump-start  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Preparations  
Observe the following for jump-starting:  
Wear suitable eye protection and safety gloves ⇒  
.
Pay attention to the operating instructions provided by the manufacturer of the jump-start cables.  
Open the hood.  
Always use a jumper cable with fully insulated terminal clamps and without any insulation defects for jump-starting  
⇒
.
Ensure that there is sufficient distance between the vehicle providing the jump-start and the vehicle receiving the jump-start, otherwise current could already  
flow when connecting the positive battery terminals.  
Make sure the terminal clamps have sufficient contact with metal.  
Jumper cable  
So that vehicles can be jump-started and can jump-start others, an appropriate jumper cable is required.  
The following jumper cable wire diameters must not be fallen short of by the vehicle providing the jump-start.  
Vehicles with electric drivetrain: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with hybrid drive: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with a gasoline engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 25 mm2  
(0.038 in2).  
Vehicles with a diesel engine: To jump-start the vehicle with a drained 12 V vehicle battery, the wire diameter of the jumper cable must be at least 35 mm2  
(0.054 in2).  
Vehicle Receiving the Jump-start  
1. Check whether the discharged 12 V vehicle battery is properly connected to the 12 V vehicle electrical system.  
2. If a 12 V vehicle battery with a viewing window has been installed, check the color of the viewing window. If the viewing window is light yellow or has no color,  
do not perform a jump-start and contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Vehicle Providing the Jump-start  
1. Pay attention to the operating instructions provided by the vehicle manufacturer.  
2. Check whether the battery providing the jump-start has the same voltage (12 V) and approximately the same battery capacity as the dead 12 V vehicle battery.  
Pay attention to the information printed on the battery of the vehicle providing the jump-start.  
267  
Jump-Starting for Vehicles with a 12 V Vehicle Battery in the Engine Compartment  
Fig. 162 Diagram for connecting jumper cables in vehicles with a 12 V vehicle battery in the engine compartment.  
Positive battery terminal of the vehicle receiving the jump-start.  
Positive battery terminal of the vehicle providing the jump-start.  
Suitable negative terminal of the vehicle providing the jump-start: Preferably a jump-start point (negative connection), a large metal part that is bolted securely  
to the engine block, or the engine block itself.  
Negative jump-start point of the vehicle receiving the jump-start.  
Only connect the jumper cables in the sequence A – B – C – D fig. 162.  
1. Switch the ignition off on both vehicles.  
2. In the engine compartment, open the cover on the positive battery terminal (+) of the 12 V vehicle battery, if fitted.  
3. Connect one end of the red jumper cable to the positive battery terminal (+) of the 12 V vehicle battery with the discharged 12 V vehicle battery fig. 162  
⇒
.
4. Connect the other end of the red jumper cable to the positive battery terminal (+) on the vehicle providing current fig. 162  
.
5. Connect one end of the black jumper cable preferably to the negative terminal (–) jump-start point on the vehicle with the 12 V vehicle battery providing current  
fig. 162  
.
Or: If there is no negative terminal (–) jump-start point, connect the end of the black jumper cable to a large metal part that is bolted securely to the engine  
block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current fig. 162  
.
6. Connect the other end of the black jumper cable to the negative terminal (–) jump-start point on the vehicle with the discharged 12 V vehicle battery fig. 162  
⇒
.
7. Route the jumper cables so that they cannot become caught in moving parts in the engine compartment.  
Jump-Starting for Vehicles with a 12 V Vehicle Battery in the Vehicle Interior  
268  
Fig. 163 Diagram for connecting jumper cables for vehicles with a 12 V vehicle battery in the vehicle interior.  
Positive jump-start point of the vehicle receiving the jump-start.  
Positive battery terminal of the vehicle providing the jump-start.  
Suitable negative terminal of the vehicle providing the jump-start. Preferably a jump-start point (negative), otherwise a large metal part that is bolted securely to  
the engine block, or the engine block itself.  
Negative jump-start point of the vehicle receiving the jump-start.  
Only connect the jumper cables in the sequence A – B – C – D fig. 163.  
1. Switch the ignition off on both vehicles.  
2. In the engine compartment, open the cover on the positive jump-start point (+), if fitted.  
3. Connect one end of the red jumper cable to the positive jump-start point (+) of the vehicle with the discharged 12 V vehicle battery fig. 163  
4. Connect the other end of the red jumper cable to the positive battery terminal (+) on the vehicle providing current fig. 163  
⇒
.
.
5. Connect one end of the black jumper cable preferably to the negative terminal (–) jump-start point on the vehicle with the 12 V vehicle battery providing current  
fig. 163  
.
Or: If there is no negative terminal (–) jump-start point, connect the end of the black jumper cable to a large metal part that is bolted securely to the engine  
block, or the engine block itself, on the vehicle with the 12 V vehicle battery providing current fig. 163  
.
6. Connect the other end of the black jumper cable to the negative terminal (–) jump-start point on the vehicle with the discharged 12 V vehicle battery fig. 163  
⇒
.
7. Route the jumper cables so that they cannot become caught in moving parts in the engine compartment.  
Start the engine  
1. Start the engine in the vehicle that is providing current and allow it to idle.  
2. Wait a few minutes and then start the vehicle's engine with the discharged 12 V vehicle battery. If the engine does not start, stop the starting process after ten  
seconds, and try again after approximately one minute.  
If the engine still will not start, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Removing the jumper cables  
1. Before disconnecting the jumper cables, switch off the low beam headlight if necessary.  
2. In the vehicle with the drained 12 V vehicle battery, switch on the blower for the air conditioner and the rear window defroster. This will reduce any voltage  
surges that may occur when disconnected.  
3. Once the vehicle has been jump-started, always disconnect the jumper cables in the order D – C – B – A fig. 162 or fig. 163.  
4. Close the cover of the positive jump-start point (+) or the positive terminal of the 12 V vehicle battery, if fitted.  
After successful jump-starting, have the 12 V vehicle battery checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen  
recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Performing a jump-start incorrectly can cause the 12 V vehicle battery to explode, which can cause serious injuries.  
269  
Always wear suitable protective eyewear and protective gloves, and never bend over the 12 V vehicle battery.  
Always connect the positive cable first and then the negative cable.  
Never connect the negative terminal to parts of the fuel system or to the brake lines.  
Ensure that there is no contact between the non-insulated parts of the terminal clamps.  
Make sure the cable insulation is free from any defects.  
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle  
components that conduct electricity.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).  
Do not jump-start a frozen or thawed 12 V vehicle battery.  
Towing  
Introduction  
Towing requires practice, particularly if a towing cable is used. Both drivers should be familiar with the special considerations when towing. Inexperienced drivers  
should not tow.  
Follow all applicable laws when towing.  
Always make sure the towing force does not exceed the permitted level and there are no shock loading conditions. There is always the risk of the coupling becomin  
overloaded when driving off-road.  
WARNING  
The vehicle handling and braking efficiency will change considerably when it is towed.  
WARNING  
Never tow a vehicle that has no electrical power.  
Never turn off the ignition with the starter button while towing. Otherwise, the electronic steering column lock could engage suddenly. The vehicle cannot  
be steered if this happens. This can result in crashes, serious injuries, and a loss of control of the vehicle.  
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance.  
NOTICE  
When pushing the vehicle by hand, the taillights, side spoiler on the rear window, and large sections of sheet metal could be damaged and the rear spoiler could  
detach.  
When pushing the vehicle by hand, do not press on the taillights, side spoiler on the rear window, large sections of sheet metal, or the rear spoiler.  
Towing  
Towing refers to using a vehicle to pull another vehicle that cannot be driven.  
The vehicle can be towed using a tow bar or tow rope:  
The maximum permissible speed is 30 mph (50 km/h).  
The maximum permissible distance is 30 miles (50 km).  
The easiest and safest way to tow is using a tow bar. You should use a towing cable only if a tow bar is not available. The towing cable should be elastic to protect  
both vehicles. Use a cable made of synthetic rubber or a similar elastic material.  
Towing with a tow truck  
If your vehicle will be raised by one axle when towing, only the axle listed below may be raised, depending on the transmission and engine combination:  
Front-wheel drive  
Automatic transmission Front axle  
Manual transmission Front axle  
270  
All-wheel drive (4MOTION)  
Automatic transmission Front axle  
Manual transmission Front axle  
WARNING  
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious injuries.  
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.  
Never secure the tow rope or the tow bar to axle or suspension components.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Instructions for towing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
A vehicle being towed can still signal a turn using the turn signals even if the emergency flashers are switched on. To do this when the ignition is switched on,  
activate the turn signal for the desired direction. The emergency flashers will stop while the turn signal is active. The emergency flashers will automatically activate  
again once the turn signal and high beam lever returns to the neutral position.  
When may this vehicle not be towed?  
The vehicle must not be towed in the following situations:  
If the 12 V vehicle battery is drained.  
The indicator in the instrument cluster display does not function perfectly.  
If the towing distance is greater than 30 miles (50 km).  
The selector lever of the automatic transmission cannot be moved to neutral (position N).  
The electronic parking brake cannot be released.  
The steering column lock cannot be released.  
If the wheel clearance or the steering function can no longer be secured after an accident.  
If the vehicle cannot be towed on its own wheels due to one of the conditions listed, contact professional assistance and have the vehicle transported by a tow truck  
if necessary.  
Towing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Secure the tow rope or tow bar only at the permitted points:  
Towing lug.  
Ball mount.  
WARNING  
Never secure the tow rope or the tow bar to axle or suspension components. They can be damaged and cause accidents and serious injuries.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Preparations  
Make sure the tow rope is not twisted. Otherwise it could disconnect from the towing eye while towing.  
Switch the ignition and emergency flashers on in both vehicles. However, do not do this if it is prohibited by law.  
Read and comply with the information and instructions for towing given in the Owner's Manual for the other vehicle.  
Towing vehicle (front)  
1. Only start to drive when the tow rope is taut.  
2. Be especially careful when accelerating.  
3. Avoid sudden braking and driving maneuvers.  
4. Do not exceed the permitted towing weight of the vehicle.  
Vehicle being towed (rear)  
1. Make sure the ignition is always switched on so that the steering wheel is not locked and so that the turn signal and windshield wiper can be used if needed.  
The brake booster and power steering only work when the engine is running. Otherwise, the brake pedal needs to be pressed much harder and more force is  
required to steer.  
2. Make sure the vehicle key is always in the vehicle during the towing process  
⇒
Introduction.  
271  
3. For vehicles with an automatic gearbox: Select the selector lever position  
4. Release the electronic parking brake.  
.
5. Make sure the tow rope is always taut.  
NOTICE  
The vehicle can only be towed if the battery charge level of the 12 V vehicle battery is sufficient and the electronic parking brake and steering column lock can  
be released. If there is a loss of power or the electrical system is malfunctioning, the engine may need to be jump-started or the vehicle's drive system may need  
to be reactivated in order to release the electronic parking brake and steering column lock.  
Installing the front towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle ⇒  
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.  
Installing the front towing eye  
Fig. 164 In the right front bumper: Remove cover.  
272  
Fig. 165 In the right front bumper: Screw in towing eye.  
1. Remove the towing eye and extraction hook from the vehicle tool kit in the luggage compartment.  
2. Insert the extraction hook into the cutout of the cover from below and pull the cover out of the catches in the direction of the arrow fig. 164.  
3. Remove the cover toward the front and place in the vehicle ⇒  
.
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 165 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Take the cover out of the vehicle and insert the upper lugs of the cover into the opening in the bumper. Press on the lower part of the cover until the lower lug  
latches into the bumper.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.  
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.  
NOTICE  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.  
Always screw the towing eye completely and securely into the mount.  
Installing the rear towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle ⇒  
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.  
Installing the rear towing eye  
273  
Fig. 166 In the right rear bumper: Remove cover.  
Fig. 167 In the right rear bumper: Screw in towing eye.  
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.  
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 166.  
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary  
⇒
.
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 167 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Insert the cap into the respective opening and press in until it engages.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.  
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.  
NOTICE  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.  
Always screw the towing eye completely and securely into the mount.  
Vehicles with a trailer hitch  
In vehicles with a factory-equipped trailer hitch, there is no mount for the threaded towing eye behind the cover.  
1. To tow, swivel the ball hitch out or mount and use it.  
NOTICE  
Using an unsuitable towing bar could damage the ball hitch and the vehicle. Vehicles with a factory-installed trailer hitch may only tow other vehicles with a  
274  
towing bar that is designed specially for mounting on a ball mount.  
Use a suitable tow bar to tow the vehicle.  
If you do not have a suitable tow bar, use a tow rope for towing.  
275  

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