2017-2024 Volkswagen Arteon 4 Door Do it yourself -> Towing User Manual
MyCarUserManual.com
USER MANUALS FOR EVERY MAKE & MODEL

Do it yourself -> Towing for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

Always wear suitable protective eyewear and protective gloves, and never bend over the 12 V vehicle battery.  
Always connect the positive cable first and then the negative cable.  
Never connect the negative terminal to parts of the fuel system or to the brake lines.  
Ensure that there is no contact between the non-insulated parts of the terminal clamps.  
Make sure the cable insulation is free from any defects.  
Make sure that the cable that is connected to the positive battery terminal on the 12 V vehicle battery does not come into contact with any vehicle  
components that conduct electricity.  
NOTICE  
A drained 12 V vehicle battery can freeze at temperatures around +32°F (0 °C).  
Do not jump-start a frozen or thawed 12 V vehicle battery.  
Towing  
Introduction  
Towing requires practice, particularly if a towing cable is used. Both drivers should be familiar with the special considerations when towing. Inexperienced drivers  
should not tow.  
Follow all applicable laws when towing.  
Always make sure the towing force does not exceed the permitted level and there are no shock loading conditions. There is always the risk of the coupling becomin  
overloaded when driving off-road.  
WARNING  
The vehicle handling and braking efficiency will change considerably when it is towed.  
WARNING  
Never tow a vehicle that has no electrical power.  
Never turn off the ignition with the starter button while towing. Otherwise, the electronic steering column lock could engage suddenly. The vehicle cannot  
be steered if this happens. This can result in crashes, serious injuries, and a loss of control of the vehicle.  
If the vehicle loses power while it is being towed, stop towing the vehicle immediately and see an authorized Volkswagen dealer or authorized  
Volkswagen Service Facility for assistance.  
NOTICE  
When pushing the vehicle by hand, the taillights, side spoiler on the rear window, and large sections of sheet metal could be damaged and the rear spoiler could  
detach.  
When pushing the vehicle by hand, do not press on the taillights, side spoiler on the rear window, large sections of sheet metal, or the rear spoiler.  
Towing  
Towing refers to using a vehicle to pull another vehicle that cannot be driven.  
The vehicle can be towed using a tow bar or tow rope:  
The maximum permissible speed is 30 mph (50 km/h).  
The maximum permissible distance is 30 miles (50 km).  
The easiest and safest way to tow is using a tow bar. You should use a towing cable only if a tow bar is not available. The towing cable should be elastic to protect  
both vehicles. Use a cable made of synthetic rubber or a similar elastic material.  
Towing with a tow truck  
If your vehicle will be raised by one axle when towing, only the axle listed below may be raised, depending on the transmission and engine combination:  
Front-wheel drive  
Automatic transmission Front axle  
Manual transmission Front axle  
270  
All-wheel drive (4MOTION)  
Automatic transmission Front axle  
Manual transmission Front axle  
WARNING  
Vehicle components can be badly damaged by incorrectly attached tow ropes or tow bars. This increases the risk of accident and could result in serious injuries.  
Only ever secure the vehicle to be recovered and towed at the points designed for this purpose.  
Never secure the tow rope or the tow bar to axle or suspension components.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Instructions for towing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
A vehicle being towed can still signal a turn using the turn signals even if the emergency flashers are switched on. To do this when the ignition is switched on,  
activate the turn signal for the desired direction. The emergency flashers will stop while the turn signal is active. The emergency flashers will automatically activate  
again once the turn signal and high beam lever returns to the neutral position.  
When may this vehicle not be towed?  
The vehicle must not be towed in the following situations:  
If the 12 V vehicle battery is drained.  
The indicator in the instrument cluster display does not function perfectly.  
If the towing distance is greater than 30 miles (50 km).  
The selector lever of the automatic transmission cannot be moved to neutral (position N).  
The electronic parking brake cannot be released.  
The steering column lock cannot be released.  
If the wheel clearance or the steering function can no longer be secured after an accident.  
If the vehicle cannot be towed on its own wheels due to one of the conditions listed, contact professional assistance and have the vehicle transported by a tow truck  
if necessary.  
Towing  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Secure the tow rope or tow bar only at the permitted points:  
Towing lug.  
Ball mount.  
WARNING  
Never secure the tow rope or the tow bar to axle or suspension components. They can be damaged and cause accidents and serious injuries.  
Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away on a tow truck, if necessary.  
Preparations  
Make sure the tow rope is not twisted. Otherwise it could disconnect from the towing eye while towing.  
Switch the ignition and emergency flashers on in both vehicles. However, do not do this if it is prohibited by law.  
Read and comply with the information and instructions for towing given in the Owner's Manual for the other vehicle.  
Towing vehicle (front)  
1. Only start to drive when the tow rope is taut.  
2. Be especially careful when accelerating.  
3. Avoid sudden braking and driving maneuvers.  
4. Do not exceed the permitted towing weight of the vehicle.  
Vehicle being towed (rear)  
1. Make sure the ignition is always switched on so that the steering wheel is not locked and so that the turn signal and windshield wiper can be used if needed.  
The brake booster and power steering only work when the engine is running. Otherwise, the brake pedal needs to be pressed much harder and more force is  
required to steer.  
2. Make sure the vehicle key is always in the vehicle during the towing process  
⇒
Introduction.  
271  
3. For vehicles with an automatic gearbox: Select the selector lever position  
4. Release the electronic parking brake.  
.
5. Make sure the tow rope is always taut.  
NOTICE  
The vehicle can only be towed if the battery charge level of the 12 V vehicle battery is sufficient and the electronic parking brake and steering column lock can  
be released. If there is a loss of power or the electrical system is malfunctioning, the engine may need to be jump-started or the vehicle's drive system may need  
to be reactivated in order to release the electronic parking brake and steering column lock.  
Installing the front towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle ⇒  
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.  
Installing the front towing eye  
Fig. 164 In the right front bumper: Remove cover.  
272  
Fig. 165 In the right front bumper: Screw in towing eye.  
1. Remove the towing eye and extraction hook from the vehicle tool kit in the luggage compartment.  
2. Insert the extraction hook into the cutout of the cover from below and pull the cover out of the catches in the direction of the arrow fig. 164.  
3. Remove the cover toward the front and place in the vehicle ⇒  
.
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 165 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Take the cover out of the vehicle and insert the upper lugs of the cover into the opening in the bumper. Press on the lower part of the cover until the lower lug  
latches into the bumper.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.  
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.  
NOTICE  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.  
Always screw the towing eye completely and securely into the mount.  
Installing the rear towing eye  
Please read the introductory information and heed the Warnings and Notice ⇒  
and Introduction.  
Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.  
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.  
2. Read and heed the information about towing.  
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.  
The towing eye must always be kept in the vehicle ⇒  
.
NOTICE  
Using a towing eye that is not suitable for the vehicle can damage the vehicle.  
When towing, always use the towing eye enclosed with your own vehicle in the vehicle tool kit, or another towing eye suitable for the vehicle.  
Installing the rear towing eye  
273  
Fig. 166 In the right rear bumper: Remove cover.  
Fig. 167 In the right rear bumper: Screw in towing eye.  
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.  
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover fig. 166.  
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary  
⇒
.
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount fig. 167 , ⇒  
. Use a suitable object to tighten the towing eye  
completely and securely in the mount.  
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.  
6. Insert the cap into the respective opening and press in until it engages.  
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.  
NOTICE  
Removing and installing the towing eye and the cover can cause vehicle damage, such as paint damage.  
Remove and install the towing eye and cover carefully to reduce the risk of vehicle damage.  
NOTICE  
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when tow-starting or towing the vehicle.  
Always screw the towing eye completely and securely into the mount.  
Vehicles with a trailer hitch  
In vehicles with a factory-equipped trailer hitch, there is no mount for the threaded towing eye behind the cover.  
1. To tow, swivel the ball hitch out or mount and use it.  
NOTICE  
Using an unsuitable towing bar could damage the ball hitch and the vehicle. Vehicles with a factory-installed trailer hitch may only tow other vehicles with a  
274  
towing bar that is designed specially for mounting on a ball mount.  
Use a suitable tow bar to tow the vehicle.  
If you do not have a suitable tow bar, use a tow rope for towing.  
275  

Related Topics

Do it yourself
Vehicle tool kit Windshield wipers Exterior lighting Replacing fuses Jump-starting

Popular Owner Manuals

Audi
Audi
BMW
BMW
Citroen
Citroen
Ford
Ford
Honda
Honda
Peugeot
Peugeot